J. Crew Customer Service


How to Contact J. Crew Customer Service

Phone Number: 1-800-562-0258

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One Response

  1. I stopped in the J Crew store in Greensboro, NC, Shoppes at Friendly Center and was very disappointed with the lack of customer service from the sales staff. There were 3 sales associates working and neither one greeted me nor asked if I needed assistance. The associates seemed more interested in conversing with each other and tasking than helping customers. I had gone to the store to make a purchase after receiving J Crew’s catalog. I left without a purchase, and a horrible shopping experience.

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