JET is a historic Black media brand founded in 1951 and now operating primarily as a digital publication at JetMag.com. JET covers Black culture, entertainment, lifestyle, music, business, history, news, and other topics. The regular print magazine ended in 2014, although JET has since produced selected special and collector editions.
JET does not currently publish a general reader or subscription customer-service telephone number on the official pages reviewed. For current JET content and digital editions, use JetMag.com. Privacy-related questions can be sent to the dedicated privacy address published by JET Media Group.
- Official Website: JetMag.com
- General Customer Service Phone: No current public general support number located
- Privacy Email: privacy@jetmag.com
- Current Website Operator: JET Media Group, LLC
- JET Media Group Address: 3309 Collins Lane, Louisville, KY 40245
- Newsletter: Available through JetMag.com
How to Contact JET Magazine
JET’s modern support structure is different from that of a traditional print-subscription magazine.
The current JetMag.com site does not publish a general customer-service telephone number for readers. Visitors should use the official website for current articles, digital editions, newsletter signup, and other JET content.
JET’s current Privacy Policy publishes privacy@jetmag.com for privacy-related questions.
Do not use the privacy email for unrelated matters unless no more appropriate contact is available. It is specifically published for questions involving privacy and personal-information practices.
Is JET Magazine Still Published?
Yes, JET remains an active media brand, but the traditional weekly print magazine no longer operates in its former format.
JET ended its regular print edition in June 2014 and transitioned toward digital publishing.
JetMag.com remains active and publishes digital content covering topics such as:
- Black culture
- Entertainment
- Music
- Lifestyle
- Beauty
- Business and wealth
- History
- News and current events
JET has also produced special and collector editions after the end of its regular print run.
Can I Subscribe to JET Magazine?
The current JET website does not present a standard recurring print-magazine subscription program like the one JET offered before its regular print edition ended.
Old JetMag.com pages may still mention subscriptions. For example, a legacy article from 2012 remains accessible online, but that historical page should not be interpreted as a current 2026 subscription offer.
Before paying any website or seller for a purported recurring JET subscription:
- Confirm that the offer is current.
- Confirm who is selling it.
- Check whether the product is print or digital.
- Check whether it is a single collector edition or recurring subscription.
- Review the seller’s cancellation and refund terms.
JET Special and Collector Editions
JET has occasionally returned to special-edition publishing since ending its regular print run.
A limited collector’s edition featuring entrepreneur Pinky Cole was produced in 2023, and JetMag.com currently maintains digital pages for special editions including JET x Pinky Cole and JET x Uber.
A special collector edition should not be confused with a recurring magazine subscription.
If you purchase a special JET edition from another retailer, marketplace, event, or partner, save the receipt and purchase confirmation because order support may be handled by that seller rather than directly by JetMag.com.
JET Digital Edition Help
If you have trouble accessing a JET digital edition:
- Return to JetMag.com.
- Confirm that the edition is still available.
- Try another supported browser or device.
- Disable an unusually restrictive browser extension temporarily if it is blocking site functionality.
- Confirm that cookies or scripts required by the site have not been disabled.
- If access came through a promotional partner, check the instructions supplied by that partner.
Keep screenshots of any repeated technical error if you need to document the problem.
JET Newsletter Help
JET currently offers a newsletter signup under its “Be The First to Know” feature.
If you signed up but do not receive messages:
- Check your spam or junk folder.
- Confirm that you entered the correct email address.
- Add JET messages to your approved sender list when appropriate.
- Check whether your email provider is blocking promotional newsletters.
If you no longer want marketing or newsletter messages, use the unsubscribe or communication-preference option included with the applicable email.
JET Privacy Requests
JET’s current Privacy Policy is issued by JET Media Group, LLC and explains how information can be collected through JetMag.com.
The site may collect information that users voluntarily provide when they:
- Contact JET
- Register for an online feature
- Sign up for newsletters
- Enter a promotion
- Submit content
- Interact with other website features
For privacy questions, JET currently publishes:
When submitting a privacy request, provide enough information for JET to understand the request but avoid sending passwords, payment-card information, Social Security numbers, or other information that is not necessary.
Public Comments and Personal Information
Do not post private contact information, passwords, financial details, home addresses, or other unnecessary sensitive information in comments, submissions, forums, or public reviews.
Old JET Print Subscription Problems
If you are trying to resolve an issue involving a historical JET print subscription, remember that the regular print magazine ended in 2014 and the company structure has changed since then.
Old telephone numbers, fulfillment addresses, subscription agencies, and Johnson Publishing Company contact information may no longer be appropriate.
Before sending money, payment information, a cancellation request, or personal documents to an old magazine-service address, verify that the organization still handles JET accounts.
Buying Old JET Magazine Issues
Vintage JET issues may be sold through collectors, marketplaces, bookstores, auction sites, or other third parties.
A purchase from an independent seller is not normally a JetMag.com customer-service transaction.
For a vintage issue purchased from another seller, contact that seller about:
- Order cancellation
- Shipping
- Condition disputes
- Missing packages
- Returns
- Refunds
Check photographs, publication dates, issue condition, seller ratings, and return terms before purchasing a collectible magazine.
JET Content Corrections and Editorial Questions
JET’s current public website does not publish a universal reader-service telephone line for editorial questions.
If your concern involves a specific article:
- Save the exact JetMag.com URL.
- Note the headline and author.
- Identify the factual statement or content involved.
- Document why you believe a correction is necessary.
- Use a current contact route provided by JetMag.com when one is available for the applicable content or program.
Do not send a historical print-subscription complaint to an editorial contributor merely because that person’s name appears on an article.
Who Owns JET Magazine?
JET’s current Privacy Policy identifies JET Media Group, LLC as the operator of JetMag.com.
JET and EBONY have a shared modern ownership history. EBONY Media Group previously announced that 1145 Holdings, LLC is the parent company of the EBONY and JET brands.
Current government trademark records continue to list JET Media Group, LLC as owner of JET trademarks.
JET Media Group Address
Current government trademark records identify JET Media Group, LLC at:
JET Media Group, LLC
3309 Collins Lane
Louisville, KY 40245
This is best treated as a current corporate/trademark address. JetMag.com does not currently present it as a reader-subscription service center, so do not mail payments or old subscription correspondence there without first confirming that the mail should be sent to that location.
JET and EBONY
JET and EBONY are historically related Black media brands and continue to have related ownership history, but each operates its own website.
For JET content, use JetMag.com. For EBONY questions, use EBONY’s current website and support resources instead of assuming that an EBONY contact handles every JET request.
JET Magazine Customer Service Reviews on CustomerServiceNumbers.com
CustomerServiceNumbers.com currently has no published JET customer reviews. The displayed rating is 0 out of 5 stars based on 0 reviews.
Because there are no reviews, there is not enough CSN feedback to identify meaningful positive or negative customer-service trends involving JET digital access, special editions, newsletters, old subscriptions, privacy requests, or reader support.
Claims that CSN customers commonly praise JET’s content or complain about subscription delivery are therefore not supported by the current review record.
Related Black Media Customer Service Pages
JET Magazine Frequently Asked Questions
Is JET Magazine still in business?
Yes. JetMag.com remains active and currently identifies JET Media Group, LLC as the company operating the website.
Is JET still a print magazine?
JET ended its regular print edition in 2014. It now operates primarily as a digital publication, although limited collector and special editions have been produced since the regular print run ended.
Can I still subscribe to JET Magazine?
The current JetMag.com site does not show a standard recurring print-subscription program. Old subscription articles remain online, but they should not be treated as current subscription offers.
What is the JET Magazine customer service phone number?
No current public general customer-service telephone number was located on JET’s official 2026 website or current Privacy Policy.
What is the JET Magazine customer service email?
JET currently publishes privacy@jetmag.com specifically for privacy-related inquiries. It should not be represented as a general subscription-service email.
Who operates JetMag.com?
JET’s current Privacy Policy identifies JET Media Group, LLC as the website operator.
Who owns JET?
JET is operated through JET Media Group, LLC. EBONY Media Group has identified 1145 Holdings, LLC as the parent company associated with the EBONY and JET brands.
Where is JET Media Group located?
Current government trademark records identify JET Media Group, LLC at 3309 Collins Lane, Louisville, KY 40245.
Can CustomerServiceNumbers.com cancel an old JET subscription?
No. CustomerServiceNumbers.com is an independent consumer-information and review website. We cannot access JET accounts, cancel subscriptions, deliver digital editions, issue refunds, modify newsletter preferences, or submit privacy requests on behalf of visitors.
Why Trust CustomerServiceNumbers.com?
CustomerServiceNumbers.com has helped consumers locate customer-service information and share service experiences since 2004. We organize current contact information, company status, support guidance, and public customer reviews independently from the companies listed.
JET’s publishing format, digital editions, promotional partnerships, ownership structure, newsletter features, and contact routes can change. Confirm important information through current JetMag.com resources before purchasing a product or sending personal information.
Share Your JET Magazine Experience
Have you contacted JET about JetMag.com, a digital edition, newsletter, special collector edition, privacy request, historical subscription, or another reader issue? Leave a factual review below explaining the general issue, what contact route you used, and whether it was resolved.
Customer Service Numbers Disclaimer
CustomerServiceNumbers.com is an independent consumer information and review website. It is not owned by, operated by, sponsored by, or affiliated with JET, JET Media Group, LLC, 1145 Holdings, LLC, EBONY, or EBONY Media Group. We cannot access JET accounts, provide digital editions, manage newsletters, process refunds, fulfill collector-edition orders, or exercise privacy rights on behalf of visitors. Always use current official JET resources for company-specific questions.