Before purchasing jewelry from Kay Jewelers, it’s important to be aware of Kay Jewelers’ customer service, including the contact information, reviews, ratings, and complaints listed below.
Kay Jewelers Customer Service Reviews and Complaints
When considering purchasing engagement rings, wedding bands, or other fine jewelry from Kay Jewelers, it’s helpful to review Kay Jewelers customer service reviews and complaints. Kay Jewelers is one of the largest jewelry retailers in the United States, offering a wide selection of rings, necklaces, bracelets, and watches. The company has received various feedback from customers regarding their support and service. Reviews often highlight the quality and craftsmanship of Kay jewelry, the variety of designs available, and the convenience of in-store and online shopping, while some complaints focus on issues like order fulfillment, repair services, and customer support responsiveness. Comparing Kay Jewelers with competitors like Zales, Jared, and Tiffany & Co. can provide a broader perspective on customer service experiences in the jewelry industry. JJ’s house also competes for the wedding and bridal customer.
How to Contact Kay Jewelers
To contact Kay Jewelers, you can use the following information:
- General Customer Service Phone Number: 1-800-527-8029
- Product Support and Inquiries: 1-800-527-8029 (same number, select appropriate option)
- Customer Service Hours: Monday – Friday, 9 AM – 10 PM ET; Saturday, 12 PM – 9 PM ET; Sunday, 12 PM – 9 PM ET
- Corporate Office Address: Kay Jewelers, 375 Ghent Road, Akron, OH 44333
- Website: www.kay.com
At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing jewelry from Kay Jewelers.
Note: This website listing is not associated with Kay Jewelers or Signet Jewelers. The information and the reviews are a service provided by CustomerServiceNumbers.com.
Kay Jewelers does not provide support services directly through this website. For any questions or concerns about Kay Jewelers products or services, contact their customer service representative directly.