If you have a problem with a Landry’s restaurant visit, wrong order, food charge, reservation, gift card, Select Club account, or retail purchase, start with the support route that matches the issue. Restaurant complaints are usually handled through the specific location and Landry’s official feedback system, while gift cards, loyalty accounts, and online retail orders have separate support contacts.
Landry’s Customer Service Phone Numbers and Contact Information
- Main Landry’s contact number: 1-800-552-6379 / 1-800-5-LANDRYS
- Corporate office phone: 1-713-850-1010
- Restaurant and guest feedback: Submit feedback to Landry’s
- Restaurant and brand locator: Find a Landry’s location
- Gift card order and balance help: 1-844-234-7833, 8 a.m.–8 p.m. Eastern Time
- Other gift card inquiries: 1-855-328-5781
- Lost or stolen gift cards: 1-888-345-8380
- Landry’s Select Club: 1-866-995-6925
- Select Club online contact: Contact Landry’s Select Club
- Landry’s retail orders: Contact the retail support team
- Retail order email: shoplandrys@ldry.com
- Official website: LandrysInc.com
- Corporate address: Landry’s Inc., 1510 W. Loop South, Houston, TX 77027
Choose the Correct Landry’s Support Route
- Wrong order, food quality, service, cleanliness, billing, or restaurant complaint: Contact the restaurant shown on your receipt first. If the issue remains unresolved, use Landry’s official feedback page and select the correct brand and location.
- Reservation question: Contact the restaurant directly. Reservation policies and availability can differ by brand and location.
- Third-party delivery problem: Report the issue through the delivery company’s app and contact the restaurant when the problem involves food preparation or missing items.
- Online gift card order or balance question: Call 1-844-234-7833 or use Landry’s official gift-card tools.
- Lost or stolen gift card: Call 1-888-345-8380 promptly. Keep the purchase or activation receipt if available.
- Select Club points, rewards, or account issue: Call 1-866-995-6925 or use the Select Club contact form.
- Landry’s online retail order: Use the retail contact form or email shoplandrys@ldry.com.
Landry’s Restaurant Feedback and Complaints
For a problem involving a particular restaurant, start with the restaurant’s manager. Use the Landry’s location finder to locate its direct phone number.
If the location does not resolve the concern, submit the details through the official Landry’s feedback page. Select the correct restaurant brand and location so the complaint can be directed to the appropriate management team.
Landry’s operates numerous dining, hospitality, entertainment, and gaming brands. These include Landry’s Seafood House, Morton’s The Steakhouse, Rainforest Cafe, Saltgrass Steak House, Bubba Gump Shrimp Co., McCormick & Schmick’s, Joe’s Crab Shack, Mastro’s, Golden Nugget, and others. Support procedures can differ between brands and locations.
Landry’s Gift Card Support
Landry’s gift cards can be used at participating Landry’s and affiliated locations in the United States, subject to the company’s current terms and exclusions.
- Online gift card orders and balance questions: 1-844-234-7833, 8 a.m.–8 p.m. Eastern Time
- Other gift card inquiries: 1-855-328-5781
- Lost or stolen cards: 1-888-345-8380
- Gift card information and balance tools: Landry’s gift-card page
- Gift card rules: Landry’s gift-card terms and conditions
Protect a Landry’s gift card like cash. Keep the card number, PIN, activation receipt, and balance information private. Replacement may depend on the applicable terms and the documentation available.
Landry’s Select Club Support
For questions about a Landry’s Select Club membership, missing points, account access, rewards, or account information, call 1-866-995-6925 or use the Select Club contact form.
Have your membership number, account email, restaurant location, visit date, receipt, and transaction details ready. Do not include your password or complete payment-card information in a public review.
Landry’s Retail Order Support
The Landry’s retail contact form is intended for merchandise ordered through shop.landrysinc.com and certain in-store product inquiries. Retail support lists operating hours of Monday through Friday, 9 a.m.–6 p.m. Central Time.
How to Escalate a Landry’s Complaint
- Contact the location: Speak with the manager when the issue involves a recent restaurant visit, order, charge, or employee interaction.
- Document the problem: Keep the receipt, restaurant location, date, time, order details, reservation information, gift card receipt, and relevant photographs.
- Submit official feedback: Use Landry’s feedback page and select the correct brand and location.
- Call the main number: If the issue remains unresolved, call 1-800-552-6379 and ask whether the concern can be directed to the appropriate team.
- Request a reference number: Record any case number, representative’s name, promised action, and expected response date.
- Follow up in writing: Refer to the original case and provide only the information needed to investigate the complaint.
- Contact your payment provider when necessary: If an unauthorized charge or unresolved billing dispute appears on your account, contact your bank or card issuer before its dispute deadline expires.
What to Have Ready Before Contacting Landry’s
- Restaurant brand and exact location
- Date and approximate time of the visit
- Receipt or order number
- Reservation or delivery information
- Names or descriptions relevant to the interaction
- Gift card purchase or activation receipt
- Select Club membership number when applicable
- Photographs or other documentation related to the problem
- A brief description of the resolution you are requesting
Privacy and Gift Card Safety Reminder
Do not post a complete gift card number, PIN, payment-card number, Select Club password, account password, verification code, home address, or receipt containing sensitive information in a public review.
Be cautious if someone claiming to represent Landry’s requests payment by gift card, cryptocurrency, wire transfer, or an unfamiliar payment link. Return to Landry’s official website or call a verified number before providing information or making a payment.
For information about personal-data requests, review the Landry’s privacy policy.
About Landry’s
Landry’s is a privately owned dining, hospitality, entertainment, and gaming company. Its portfolio includes hundreds of restaurant and entertainment properties in the United States and other countries. Tilman Fertitta is the sole owner of Fertitta Entertainment, which owns Landry’s.
The company’s corporate office is located at 1510 W. Loop South, Houston, Texas 77027.
Landry’s Customer Service Reviews
CustomerServiceNumbers.com currently shows 0 out of 5 stars for Landry’s based on 0 customer reviews. Because no reviews have been submitted to this listing, there is not enough information to identify a positive or negative customer-service trend.
If you have contacted Landry’s about a restaurant visit, wrong order, food quality concern, refund, billing issue, reservation, gift card, Select Club account, retail order, or unresolved complaint, you can share your experience below.
Landry’s Customer Service FAQs
What is the Landry’s customer service phone number?
The main Landry’s contact number is 1-800-552-6379, also presented as 1-800-5-LANDRYS.
How do I complain about a Landry’s restaurant?
Contact the restaurant manager first. If the issue remains unresolved, use the official Landry’s feedback page and select the correct brand and restaurant location.
What is the Landry’s gift card customer service number?
For online gift card orders and balance questions, call 1-844-234-7833 between 8 a.m. and 8 p.m. Eastern Time. Landry’s also lists 1-855-328-5781 for other gift card inquiries.
How do I report a lost or stolen Landry’s gift card?
Call 1-888-345-8380. Keep the original purchase or activation receipt because it may be needed when Landry’s reviews the request.
What is the Landry’s Select Club phone number?
For Select Club questions, call 1-866-995-6925.
Can the corporate office resolve every restaurant complaint?
Not necessarily. Many order, service, reservation, and refund concerns are handled by the individual restaurant or brand. Start with the affected location and use Landry’s official feedback system if escalation is needed.
Where is Landry’s corporate office?
Landry’s Inc. is located at 1510 W. Loop South, Houston, TX 77027. The corporate office phone number is 1-713-850-1010.
Can CustomerServiceNumbers.com access my Landry’s account or issue a refund?
No. CustomerServiceNumbers.com is an independent information and review website. It cannot access Landry’s systems, change reservations, replace gift cards, adjust Select Club points, investigate charges, or issue refunds.
Related Customer Service and Corporate Information
Why Trust CustomerServiceNumbers.com?
CustomerServiceNumbers.com has published customer-service contact information and consumer reviews since 2004. This Landry’s guide was checked against current official company contact, feedback, gift card, Select Club, retail, privacy, and corporate information. Unsupported review claims and unrelated restaurant references were removed.
Share Your Experience
If you contacted Landry’s or one of its restaurant brands, consider leaving a review below. Include the brand, general location, type of problem, support method used, and whether the issue was resolved. Do not include gift card numbers, PINs, payment details, passwords, verification codes, or other private information.
Independent Website Disclaimer: CustomerServiceNumbers.com is not affiliated with Landry’s, Landry’s Inc., Fertitta Entertainment, or any Landry’s restaurant or entertainment brand. Contact Landry’s directly for account assistance, restaurant complaints, refunds, gift cards, loyalty accounts, and order support.
Page Update Note: This page was reviewed on August 15, 2026. It provides verified Landry’s phone numbers, restaurant feedback options, gift card contacts, Select Club support, retail order assistance, corporate information, and customer review guidance.