Before booking a trip with MegaBus, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. The company is a popular low-cost bus service that offers intercity travel across various locations in North America, known for its affordability, convenience, and environmentally friendly transportation options.
How to Contact MegaBus
You can reach MegaBus customer service using the following details:
- Phone Number: 1-877-462-6342
- Email Support: MegaBus offers support through their online contact form available on their online website.
- Customer Service Hours: Monday – Friday, 8 AM – 7 PM ET; Saturday – Sunday, 8 AM – 5 PM ET
- Corporate Address: MegaBus, 349 First Street, Elizabeth, New Jersey, 07206 USA
- Website: https://www.megabus.com/
MegaBus Customer Support Reviews and Complaints
When considering using MegaBus for your travel needs, it’s helpful to review their customer service feedback. MegaBus competes with other budget-friendly transportation providers like Greyhound, BoltBus, Amtrak, and FlixBus. Customer reviews often highlight the affordability of tickets, the convenience of online booking, and the overall travel experience. Many passengers and users appreciate the value for money provided by MegaBus, especially for longer journeys between major cities. However, some complaints focus on issues such as customer service, delays, and comfort during the trip.
Understanding the strengths and weaknesses of MegaBus can help you make an informed decision about whether this bus service is the right choice for your travel plans. While it is often praised for its low fares and extensive network, it’s essential to consider factors like travel time, on-board amenities, and potential service delays when booking your trip.
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Note: This website listing is not associated with MegaBus. The information and the reviews are a service provided by CustomerServiceNumbers.com.