Before using Mercari for buying or selling items, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Mercari is a popular online marketplace that allows users to buy and sell new and used items, offering a convenient platform for decluttering and finding unique products.
How to Contact Mercari
You can reach Mercari customer service using the following details:
- Phone Number: Mercari does not provide a public customer service phone number; support is available through their help center.
- Email Support: contact-us@mercari.com
- Chat: Use the chat option available within the Mercari app or website help center
- Customer Service Hours: 24/7 support available via the app and website
- Corporate Address: Mercari, Inc., 1530 Page Mill Road, Palo Alto, CA 94304 USA
- Parent Company: Mercari, Inc.
- Website: https://www.mercari.com/
Mercari Customer Support Reviews and Complaints
When considering using Mercari for your buying or selling needs, it’s helpful to review their customer service feedback. Mercari competes with other online marketplaces like eBay, Poshmark, OfferUp, Craigslist, and Facebook Marketplace. Customer reviews often highlight the ease of listing items, the simplicity of the buying process, and the secure payment system provided by Mercari. Many users appreciate the platform’s straightforward interface and the ability to reach a wide audience for their listings. However, some complaints focus on issues related to customer service, transaction disputes, and the handling of returns.
Comparing Mercari with other online marketplaces can help you determine which platform offers the best combination of convenience, pricing, and customer support for your buying and selling needs.
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Note: This website listing is not associated with Mercari. The information and the reviews are a service provided by CustomerServiceNumbers.com.