Before using Nelnet services, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Nelnet is a financial services company that specializes in student loan servicing, education finance, and payment processing.
How to Contact Nelnet
You can reach Nelnet customer service using the following details:
- Phone Number: 1-888-486-4722 (Student Loans), 1-888-303-7818 (Payment Plans)
- Email Support: Nelnet offers support through their online contact form available on their website.
- Customer Service Hours: Monday – Friday, 8 AM – 10 PM ET
- Corporate Address: Nelnet, 121 S 13th Street, Suite 100, Lincoln, NE 68508
- Website: https://www.nelnet.com/
Nelnet Customer Support Reviews and Complaints
When considering using Nelnet services, it’s helpful to review their customer service feedback. Nelnet competes with other student loan servicers like Navient, Great Lakes, and FedLoan. Customer reviews often highlight the payment flexibility, online tools, and customer service provided by Nelnet, particularly for those managing student loans or education-related payments. However, some complaints focus on issues related to customer service, loan repayment, and account management.
Comparing Nelnet with other financial services companies can help you determine which offers the best solutions, pricing, and customer support for your financial needs.
Customer Service Numbers Disclaimer
At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review.
Note: This website listing is not associated with Nelnet. The information and the reviews are a service provided by CustomerServiceNumbers.com.