Before setting up service with OUC (Orlando Utilities Commission), it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. OUC is a municipal utility company that provides electricity and water services to customers in Orlando, Florida, and surrounding areas.
How to Contact OUC
You can reach OUC customer service using the following details:
- Phone Number (Customer Support): 1-407-423-9018
- Email Support: OUC does not provide a direct email for customer support; customers are encouraged to use the online contact form available on their website or manage inquiries through their OUC account.
- Chat: Available through the OUC website during business hours.
- Customer Service Hours: Support is available Monday to Friday, 7 AM to 6 PM (ET).
- Corporate Address: Orlando Utilities Commission, 100 W. Anderson Street, Orlando, FL 32801, USA
- Website: https://www.ouc.com/
OUC Customer Support Reviews and Complaints
When considering using OUC for your utility services, it’s helpful to review customer service feedback. OUC competes with other utility providers in the region, such as Duke Energy, Florida Power & Light (FPL), and Kissimmee Utility Authority (KUA). Customer reviews often highlight the reliability of OUC’s services, particularly in electricity and water supply. Many customers appreciate the ease of setting up accounts and managing bills online. However, some complaints focus on issues related to billing accuracy, outage response times, and the responsiveness of customer support, particularly when resolving disputes or addressing service interruptions.
Comparing OUC with other utility providers like Duke Energy, Florida Power & Light (FPL), and Kissimmee Utility Authority (KUA) can help you determine which company offers the best combination of service reliability, pricing, and customer support for your utility needs.
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Note: This website listing is not associated with Orlando Utilities Commission (OUC). The information and the reviews are a service provided by CustomerServiceNumbers.com.