Before purchasing automotive parts or scheduling services at Pep Boys, it’s important to be aware of Pep Boys’ customer service, including the contact information, reviews, ratings, and complaints listed below.
Pep Boys Customer Service Reviews and Complaints
When considering purchasing automotive parts, tires, or scheduling repair services at Pep Boys, a well-known automotive service chain with locations across the United States, it’s helpful to review Pep Boys customer service reviews and complaints. Pep Boys offers a wide range of products and services, including tires, oil changes, brake repairs, and other automotive maintenance services. The company has received various feedback from customers regarding their experience and service. Reviews often highlight the convenience of their nationwide locations, the variety of automotive products, and the expertise of their mechanics, while some complaints focus on issues like service wait times, pricing concerns, and customer support responsiveness. Comparing Pep Boys with competitors like AutoZone, NAPA, Firestone Complete Auto Care, Advanced, and Midas can provide a broader perspective on customer service experiences in the automotive industry.
How to Contact Pep Boys
To contact Pep Boys, you can use the following information:
- General Customer Service Phone Number: 1-800-737-2697
- Email Support: Pep Boys offers support through their online contact form available on their website.
- Customer Service Hours: Monday – Friday, 7 AM – 11 PM ET; Saturday, 8 AM – 8 PM ET; Sunday, 9 AM – 6 PM ET
- Corporate Office Address: Pep Boys, 3111 W Allegheny Ave, Philadelphia, PA 19132
- Website: www.pepboys.com
At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using Pep Boys for your automotive needs.
Note: This website listing is not associated with Pep Boys. The information and the reviews are a service provided by CustomerServiceNumbers.com.
Pep Boys does not provide support services directly through this website. For any questions or concerns about Pep Boys products or services, contact their customer service representative directly.