Before using Quantum Fiber for your internet service, it’s important to be aware of Quantum Fiber’s customer service, including the contact information, reviews, ratings, and complaints listed below.
Quantum Fiber Customer Care Reviews and Complaints
When considering using Quantum Fiber for your high-speed internet service needs, it’s helpful to review Quantum Fiber customer service reviews and complaints. Quantum Fiber, a service provided by Lumen Technologies, offers fiber-optic internet services designed for both residential and business customers. Quantum Fiber is known for providing fast, reliable internet connections with symmetrical upload and download speeds. The company has received various feedback from customers regarding their support and service. Reviews often highlight the speed and reliability of Quantum Fiber’s internet, the simplicity of the installation process, and the lack of data caps, while some complaints focus on issues like service availability, billing practices, and customer support responsiveness. Comparing Quantum Fiber with competitors like AT&T Fiber, Verizon Fios, and Google Fiber can provide a broader perspective on customer service experiences in the fiber-optic internet industry.
Other brands in the internet and cable tv industry include Optimum, Suddenlink, Windstream, and Brightspeed.
How to Contact Quantum Fiber
To contact Quantum Fiber, you can use the following information:
- General Customer Service Phone Number: 1-833-250-6306
- Technical Support and Billing Inquiries: 1-833-250-6306 (same number, select appropriate option)
- Customer Service Hours: Monday – Friday, 8 AM – 6 PM local time
- Corporate Office Address: Quantum Fiber, c/o Lumen Technologies, 100 CenturyLink Drive, Monroe, LA 71203
- Website: www.q.com
At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using Quantum Fiber for your internet service needs.
Note: This website listing is not associated with Quantum Fiber or Lumen Technologies. The information and the reviews are a service provided by CustomerServiceNumbers.com.
Quantum Fiber does not provide support services directly through this website. For any questions or concerns about Quantum Fiber services, contact their customer service representative directly.