Need help contacting RYOBI customer service about a power tool, outdoor power product, battery, charger, warranty claim, repair, service center, replacement part, recall notice, product registration, or complaint? This page lists verified RYOBI support options and explains how to contact official support before leaving a public review.
RYOBI Customer Service Contact Information
RYOBI provides customer support through its official contact page, phone support, online contact form, product registration tools, warranty resources, replacement parts links, authorized service center locator, and recall information pages.
- RYOBI customer service phone number: 1-800-525-2579
- RYOBI customer service telephone number hours: Monday-Friday 9am-6pm EST and Saturday 9am-5pm EST
- Official website: RYOBITools.com
- Contact page: RYOBI Contact Us
- Support page: RYOBI Support
- Service and repair: RYOBI Service and Repair
- Warranties: RYOBI Warranties
- Replacement parts: RYOBI Replacement Parts
- Service centers: RYOBI Service Center Locator
- Product registration: Register RYOBI Products
- Important recall information: RYOBI Recall Information
- Mail address: 100 Innovation Way, Anderson, SC 29621
Choose the Correct RYOBI Support Route
RYOBI support issues can involve tools, batteries, chargers, outdoor power equipment, replacement parts, product registration, safety notices, and repairs. For the fastest help, start with the route that matches your issue and have your model number, serial number, receipt, and product photos ready for official support.
General RYOBI Customer Service
For general product questions, support routing, account questions, product information, or help finding the correct department, call RYOBI customer service at 1-800-525-2579 or use the official RYOBI contact form.
Warranty Questions and Claims
For warranty coverage, proof-of-purchase questions, claim status, product registration, or a tool that may qualify for repair or replacement, start with the RYOBI warranty page and your MyRYOBI account. Keep your receipt, model number, serial number, and purchase date available.
Service and Repair
For repair help, RYOBI directs customers to register eligible products for online repair programs such as Rapid Repair or use an authorized service center for in-person repair. Do not attempt unsafe repairs on tools, batteries, chargers, blades, motors, fuel systems, or electrical components.
Replacement Parts
For replacement parts, manuals, diagrams, and part numbers, use RYOBI’s official replacement parts route or contact customer service. Have the product model number and serial number ready so support can identify the correct part.
Batteries and Chargers
For RYOBI 18V ONE+, 40V, 80V, USB Lithium, chargers, battery charging issues, battery recycling, or possible battery defects, use official RYOBI support resources. For overheating, smoke, swelling, burning smell, leaking, fire, or injury concerns, stop using the product and follow official safety, emergency, or recall guidance.
Outdoor Power Equipment
For lawn mowers, string trimmers, blowers, chainsaws, pressure washers, generators, snow blowers, tillers, sprayers, or other outdoor power products, use the service and repair page, service center locator, manual, warranty page, or official customer service number.
Products Purchased at Home Depot
RYOBI tools are sold through The Home Depot in the United States. If your issue involves a return window, online order, delivery, damaged shipment, missing item, or receipt, Home Depot may need to handle the purchase-related part of the issue. For warranty, repair, product registration, replacement parts, or product support, contact RYOBI directly.
Recalls and Safety Notices
For recall, safety, or defect concerns, check RYOBI’s official Important Recall Information page. If a recall may apply to your product, follow official instructions from RYOBI or the appropriate safety agency.
Information To Have Ready Before Contacting RYOBI
Having the correct product details ready can help RYOBI support review your issue more quickly.
- Product category, such as drill, saw, mower, trimmer, blower, battery, charger, generator, or pressure washer
- Model number from the product data label
- Serial number from the product data label
- Purchase date and store or website where purchased
- Receipt, order confirmation, or proof of purchase
- Photos or videos of the issue, if requested by official support
- Battery platform, such as 18V ONE+, 40V, 80V, or USB Lithium
- Warranty claim number or repair claim number, if you already have one
- Service center name and location, if a repair is already in progress
- A short description of what happened and what troubleshooting has already been attempted
Common Reasons Customers Contact RYOBI
Customers may contact RYOBI customer service for help with:
- Warranty questions or warranty claims
- Product registration and MyRYOBI account access
- Repair options and service center locations
- Replacement parts and product manuals
- Battery or charger issues
- 40V, 18V ONE+, 80V, or USB Lithium products
- Outdoor power equipment repairs
- Missing parts or damaged products
- Home Depot purchase or return questions
- Recall or safety concerns
- RYOBI complaints about product support, repairs, parts, or warranty handling
Tool, Battery, and Repair Safety Reminder
Power tools, batteries, chargers, saws, mowers, trimmers, blowers, generators, pressure washers, and outdoor power equipment can create safety risks if used or repaired improperly. Always follow the official product manual, safety warnings, warranty instructions, recall notices, and service-center guidance.
CustomerServiceNumbers.com cannot diagnose tool defects, evaluate warranty eligibility, or provide repair instructions. For electrical, battery, blade, motor, fuel, mower, chainsaw, pressure washer, or generator concerns, use RYOBI’s official support channels or an authorized service center.
How To Escalate a RYOBI Complaint
If your first contact with RYOBI does not resolve the issue, follow up through official support with a clear timeline. Include your model number, serial number, receipt, warranty claim number, repair status, service center name, photos if requested, and the specific resolution you are seeking.
- Start with RYOBI customer service at 1-800-525-2579 or the official contact form.
- Register the product or log in to your MyRYOBI account if warranty or repair support is needed.
- Use the service and repair page or authorized service center locator for repair issues.
- For purchase, return, shipping, or receipt issues, contact the retailer where you bought the product.
- For recall or safety concerns, follow RYOBI’s official recall instructions and appropriate safety-agency guidance.
- For injury, property damage, legal, insurance, or safety claims, contact the appropriate professional or official resource.
RYOBI Reviews and Complaints on CustomerServiceNumbers.com
As of this update, this CSN page has 3 published reviews for RYOBI with an overall rating of 2.3 out of 5 stars. The visible reviews are older comments from 2018 and mention a 40V leaf blower/battery issue, a 40V string trimmer line-feed question, and difficulty finding a replacement carburetor for a 26cc blower/vac in Ireland.
Because there are only 3 published reviews on this CSN page, the comments should be treated as individual user-submitted experiences, not a complete summary of all RYOBI customers, tools, warranty claims, repairs, service centers, or Home Depot purchase experiences.
Review Moderation and Privacy Reminder
CustomerServiceNumbers.com moderates reviews for profanity, spam, and personal information. When leaving a RYOBI review, describe your experience clearly, but do not post private details or unsafe repair instructions.
Do not include your phone number, email address, home address, full receipt, order number, warranty claim number, repair claim number, serial number, account login details, payment information, photos showing private information, or detailed instructions that could create a safety hazard. If your issue involves injury, fire, smoke, battery overheating, electric shock, property damage, or a recall concern, contact RYOBI, an authorized service center, emergency services, or the appropriate official safety resource directly.
Related Customer Service Resources
Customers comparing tool and outdoor power equipment brands may also find these related CustomerServiceNumbers.com pages useful: DeWalt customer service, Milwaukee Tools customer service, and Makita customer service. You can also share broader company reviews at ZeroStars.org.
RYOBI Customer Service FAQs
What is the RYOBI customer service number?
The verified RYOBI customer service number is 1-800-525-2579.
What are RYOBI customer service hours?
RYOBI lists phone support hours as Monday-Friday 9am-6pm EST and Saturday 9am-5pm EST. Holiday closures may apply, so check the official RYOBI contact page for the most current notice.
How do I contact RYOBI about a warranty claim?
Start with the official RYOBI warranty page, product registration, MyRYOBI account, or customer service number. Have your model number, serial number, receipt, and purchase date ready.
How do I find a RYOBI service center?
Use the official RYOBI service center locator or the RYOBI service and repair page to find repair options for eligible products.
Where do I find RYOBI replacement parts?
Use the official RYOBI replacement parts link from the RYOBI support menu. You may need your model number and serial number to identify the correct part.
Who owns or operates RYOBI Tools in the United States?
RYOBI’s U.S. site states that “RYOBI” is a trademark of RYOBI Limited and is used by TTI Consumer Power Tools, Inc. under license.
Is CustomerServiceNumbers.com affiliated with RYOBI?
No. CustomerServiceNumbers.com is an independent consumer information site and is not affiliated with RYOBI, RYOBI Limited, TTI Consumer Power Tools, One World Technologies, or The Home Depot. For product, warranty, repair, recall, safety, replacement part, or account support, contact RYOBI directly through official channels.
Share Your RYOBI Customer Service Experience
If you have contacted RYOBI customer service, used a service center, filed a warranty claim, searched for replacement parts, reported a battery issue, or tried to resolve a RYOBI complaint, share your experience below. Please keep your review factual and avoid posting private information, serial numbers, claim numbers, receipts, or unsafe repair details.
Page Update Note: This RYOBI customer service page was updated on July 2, 2026, to reflect current official contact information, updated support hours, current mail address, warranty and repair routing, RYOBI trademark/licensing context, service center links, recall guidance, and CSN review-status guidance.
Customer Service Numbers Disclaimer
CustomerServiceNumbers.com is a consumer-driven platform focused on customer service contact information, complaints, reviews, and user experiences. This website is not affiliated with RYOBI, RYOBI Limited, TTI Consumer Power Tools, One World Technologies, or The Home Depot. Contact details are provided for informational purposes and should be verified through the company’s official website before you rely on them. RYOBI does not provide customer support through this page. For product, warranty, repair, replacement part, battery, recall, safety, injury, legal, insurance, or retailer matters, contact RYOBI, the retailer, an authorized service center, or the appropriate official/professional resource directly.
