Before purchasing from Shein for your fashion needs, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Shein is an online fashion retailer known for offering trendy clothing, accessories, and home goods at affordable prices.
How to Contact Shein
You can reach Shein customer service using the following details:
- Phone Number: Shein does not provide a direct customer service phone number; customers are encouraged to use online support options.
- Email Support: Shein does not offer direct email support; customers can access support through their account on the Shein website or app.
- Chat: Available through the Shein website or mobile app during business hours.
- Customer Service Hours: Support is available 24/7 through online chat, though live agent availability may vary.
- Corporate Address: Shein operates globally with no publicly listed central office for customer inquiries.
- Website: https://www.shein.com/
Shein Customer Support Reviews and Complaints
When considering purchasing from Shein, it’s helpful to review customer service feedback. Shein competes with other fast-fashion retailers like Fashion Nova, Zara, H&M, and Forever 21. Customer reviews often highlight the affordability and wide variety of trendy styles available on Shein. Many customers appreciate the frequent sales, discounts, and the convenience of shopping online with a user-friendly interface. However, some complaints focus on issues related to sizing inconsistencies, the quality of materials, shipping times, and the responsiveness of customer support, particularly with returns and refunds.
Comparing Shein with other fast-fashion retailers like Fashion Nova, Zara, H&M, and Forever 21 can help you determine which brand offers the best combination of style, affordability, and customer support for your fashion shopping needs.
Customer Service Numbers Disclaimer
At CustomerServiceNumbers.com, we also provide a rating, review, and comment section where you can leave your own review.
Note: This website listing is not associated with Shein. The information and the reviews are a service provided by CustomerServiceNumbers.com.