Before purchasing SimpliSafe products for your home security needs, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. SimpliSafe is a popular provider of DIY home security systems, offering a range of products including security cameras, sensors, and 24/7 professional monitoring services.
How to Contact SimpliSafe
You can reach SimpliSafe customer service using the following details:
- Phone Number (Customer Support): 1-888-910-1458
- Email Support: SimpliSafe does not offer direct email support; customers are encouraged to use the online contact form available on their website or manage inquiries through their SimpliSafe account.
- Chat: Available through the SimpliSafe website during business hours.
- Customer Service Hours: Support is available Monday to Sunday, 8 AM to Midnight (ET).
- Corporate Address: SimpliSafe, Inc., 294 Washington Street, 9th Floor, Boston, MA 02108, USA
- Website: https://simplisafe.com/
SimpliSafe Customer Support Reviews and Complaints
When considering purchasing SimpliSafe products, it’s helpful to review customer service feedback. SimpliSafe competes with other home security brands such as Ring, Arlo, Nest (by Google), and ADT. Customer reviews often highlight the simplicity and ease of installation of SimpliSafe’s DIY security systems, as well as the flexibility of their contract-free monitoring plans. Many customers appreciate the wide range of sensors and cameras available, which can be easily customized to fit various home security needs. However, some complaints focus on issues related to the quality of customer support, particularly with technical troubleshooting, and concerns about false alarms or connectivity issues.
Comparing SimpliSafe with other home security brands like Ring, Arlo, Brinks, and ADT can help you determine which company offers the best combination of security features, affordability, and customer support for your home protection needs.
Customer Service Numbers Disclaimer
At CustomerServiceNumbers.com, we also provide a rating, review, and comment section where you can leave your own review.
Note: This website listing is not associated with SimpliSafe, Inc. The information and the reviews are a service provided by CustomerServiceNumbers.com.