Skippy Customer Service Phone Number & Reviews

Skippy customer service can help with peanut butter product questions, quality complaints, packaging problems, recall questions, coupons, refunds, allergen concerns, and general feedback. Use the verified contact information below before posting a public review.

How to Contact Skippy Peanut Butter Customer Service

You can contact Skippy customer service using the following options:

Best Reasons to Contact Skippy Support

Customers may contact Skippy or Hormel Foods for help with:

  • Product quality complaints
  • Freshness, taste, texture, separation, or packaging concerns
  • Broken seals, damaged jars, missing labels, or incorrect products
  • Recall questions or product safety concerns
  • Allergen, ingredient, nutrition, or gluten-related questions
  • Coupons, credits, refunds, or satisfaction guarantee requests
  • Product availability or where-to-buy questions
  • Feedback about Skippy Creamy, Super Chunk, Natural, Reduced Fat, or other Skippy products

Information to Have Ready Before Calling Skippy

Before contacting Skippy customer service, gather:

  • The product name and variety
  • The jar size
  • The UPC code
  • The “best if used by” date
  • The lot code or manufacturing code from the jar or lid
  • The store or website where you purchased the product
  • The purchase date and receipt, if available
  • Photos of the product or packaging if support asks for them
  • A short description of the issue and the resolution you are requesting

Do not post receipts, full addresses, phone numbers, email addresses, payment details, product photos showing private information, or private health information in a public review.

Skippy Product Quality and Packaging Complaints

If you have a Skippy product quality issue, keep the jar, lid, label, and receipt until Skippy or Hormel Foods tells you what information is needed. The codes on the package may help customer service identify the production batch.

Common product complaint topics may include:

  • Unusual taste, odor, color, or texture
  • Unexpected separation, dryness, or consistency changes
  • Damaged packaging or broken seals
  • Foreign object concerns
  • Expired or stale product concerns
  • Wrong product, wrong size, or mislabeled package

For possible contamination, illness, allergic reaction, or serious food safety concerns, contact Skippy or Hormel Foods directly and seek appropriate medical or regulatory guidance. CustomerServiceNumbers.com is not the correct place to report urgent food safety issues.

Allergen, Ingredient, and Nutrition Questions

Skippy is a peanut butter product, so customers with peanut allergies, food sensitivities, or other dietary concerns should use official product labels and Hormel Foods resources before eating the product. Ingredients and allergen information can vary by product, package size, recipe change, and manufacturing details.

Do not rely on public comments for allergy or food safety decisions. Read the label on the exact product you purchased and contact Hormel Foods directly if you have ingredient, allergen, gluten, or nutrition questions.

Skippy Refunds, Coupons, and the Hormel Foods Satisfaction Guarantee

Hormel Foods offers a 45-Day Satisfaction Guarantee for eligible products purchased from authorized sellers. If you are requesting a coupon, credit, or refund, you may need proof of purchase and information about where and when you bought the product.

For the best chance of a smooth resolution:

  • Contact Skippy or Hormel Foods within the stated guarantee window.
  • Keep your receipt and product packaging.
  • Use the official Hormel Foods contact or guarantee page.
  • Do not throw away the product until customer service tells you whether it is needed.
  • Do not post full receipts, card details, or private information in a public review.

Recall and Food Safety Questions

If you are checking whether a Skippy product is part of a recall, compare the product name, size, UPC, lot code, and “best if used by” date with official company or FDA recall information. Do not rely only on social media posts or old news articles.

If you believe you have a recalled or unsafe product, stop using it, keep the packaging, contact Skippy or Hormel Foods directly, and follow official instructions for returns, exchanges, refunds, or disposal.

Skippy Customer Service Reviews and Complaints

The live CustomerServiceNumbers.com Skippy page currently shows one submitted review, but the visible review discusses Jif Creamy Peanut Butter rather than Skippy. Because that review appears to be off-topic, it should not be used as a meaningful summary of Skippy customer service.

Customers who have contacted Skippy or Hormel Foods can help others by sharing reviews about:

  • How easy it was to reach customer service
  • Whether the Skippy phone number or contact form worked
  • How product quality complaints were handled
  • Whether a coupon, refund, credit, or replacement was offered
  • How allergen, ingredient, nutrition, or recall questions were answered
  • Whether customer service followed up clearly and professionally

Privacy Warning Before Leaving a Skippy Review

Please keep public reviews focused on customer service. Do not post:

  • Your full name, phone number, email address, or home address
  • Receipts showing payment details or store loyalty numbers
  • Private medical, allergy, illness, or food-reaction details
  • Photos that show personal information, addresses, or private documents
  • Product complaints that include unsupported medical claims
  • Threatening, abusive, or harassing comments about employees

CustomerServiceNumbers.com moderates comments for profanity, spam, and private personal information.

How to Escalate a Skippy Complaint

If your Skippy issue is not resolved after your first contact attempt:

  1. Call Skippy Consumer Engagement at 1-866-475-4779 during customer service hours.
  2. Use the official Skippy contact page and keep a copy of your message.
  3. Save the product packaging, lid, date code, UPC, receipt, and photos until the issue is resolved.
  4. If the issue involves a retailer purchase, contact the store where the product was purchased as well.
  5. For allergy, ingredient, gluten, or nutrition questions, use Hormel Foods’ official allergen information page or customer service number.
  6. For urgent food safety, illness, or allergic reaction concerns, seek appropriate medical help and report the issue through the proper official channel.

Skippy Customer Service FAQs

What is the Skippy customer service phone number?

Skippy Consumer Engagement can be reached at 1-866-475-4779.

What are Skippy customer service hours?

Skippy Consumer Engagement hours are Monday-Friday, 8 AM-4 PM CT.

Who owns Skippy Peanut Butter?

Skippy is part of the Hormel Foods family of brands. Written correspondence can be sent to Hormel Foods Corporation, Consumer Response, 1 Hormel Place, Austin, MN 55912.

How do I report a problem with Skippy peanut butter?

Call Skippy Consumer Engagement or use the official Skippy contact page. Keep the jar, lid, UPC, date code, receipt, and photos available so support can review the product issue.

How do I ask about Skippy allergens or ingredients?

Use Hormel Foods’ official allergen information page and check the label on the exact Skippy product you purchased. Customers with allergies or food sensitivities should not rely on public reviews for safety decisions.

Does Skippy offer refunds or coupons?

Hormel Foods may offer a coupon, credit, or refund for eligible products under its 45-Day Satisfaction Guarantee. Check the official guarantee page and be ready to provide proof of purchase.

Is CustomerServiceNumbers.com affiliated with Skippy?

No. CustomerServiceNumbers.com is an independent customer service and review website and is not affiliated with Skippy, Skippy Foods, or Hormel Foods.

Related Customer Service Resources

Why Trust CustomerServiceNumbers.com

CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact information, reviews, complaints, and support resources since 2004. The site is independently maintained and provides a place for customers to share service experiences and report problems.

Share Your Experience with Skippy

Have you contacted Skippy customer service about peanut butter quality, freshness, packaging, recalls, coupons, refunds, allergens, nutrition, ingredients, or product availability? Share your experience below to help other customers understand what to expect.

Please keep your review focused on customer service and do not post private payment details, receipts, addresses, phone numbers, email addresses, medical information, allergy details, or food-reaction photos.

Page Update Note

This Skippy customer service page was updated on July 3, 2026, to verify current contact information, flag an off-topic review, remove unsupported review claims, add product complaint and privacy guidance, and improve support details for allergens, recalls, refunds, coupons, and food safety concerns.

Customer Service Numbers Disclaimer

CustomerServiceNumbers.com is not affiliated with Skippy, Skippy Foods, or Hormel Foods Corporation. This page is for informational and review purposes only. Contact details, product ingredients, allergen information, support hours, guarantees, recalls, promotions, product availability, and company policies can change. Always confirm current information through Skippy, Hormel Foods, official product packaging, or official recall notices before making purchase, allergy, health, refund, or food safety decisions.

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Crunchy Brown Particles in Expired Jif Creamy Peanut Butter: Causes & Safety Advice

May 10, 2018

I opened a 48 oz jar of Jif Creamy Peanut Butter (expiry 10/06/2019, lot #7279425032263) from a Sam’s Club double pack and found crunchy brownish material inside. What could this be, and is it safe to eat?

Avatar for Brenda D
Brenda D

Response from

Those brown, crunchy bits are most likely hardened peanut oils or tiny peanut fragments that have oxidized over time. Commercial peanut butters like Jif® are generally good unopened for up to 6–24 months, but once opened they’re best used within 2–3 months

EatingWell

. Since your jar expired in October 2019, it’s far past its safe‑use period and could have developed off‑flavors or spoilage. I recommend discarding that jar and, if you’d like a replacement or refund, contacting Jif Consumer Relations at 1‑800‑283‑8915 (M–F, 8 AM–5 PM EST)



























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