Sports Illustrated readers may need customer service for a print or digital magazine subscription, automatic renewal, cancellation, billing charge, refund, missing issue, mailing-address change, account login, digital access, gift subscription, accessibility concern, or another magazine problem. Sports Illustrated currently provides several official subscription-support routes, including online account management, telephone support, and email.
Sports Illustrated is still published in print as well as digitally. Its current subscription terms state that an annual Sports Illustrated print subscription includes 12 issues, although publication frequency can change.
- Subscription Customer Service: 1-877-747-1045
- Cancellation Number Listed in SI Terms: 1-800-528-5000
- Subscription Customer Service Email: SPIcustserv@cdsfulfillment.com
- Subscription Email Listed in SI Terms: magazine@si.com
- Manage a Subscription: Sports Illustrated Customer Service
- General Sports Illustrated Inquiry: contactus@minutemedia.com
- Official Website: SI.com
How to Contact Sports Illustrated Customer Service
For a print or digital magazine subscription, start with the official Sports Illustrated customer-service portal. Sports Illustrated and publisher Minute Media use CDS Global for subscription management and fulfillment.
Sports Illustrated’s current subscription pages publish 1-877-747-1045 for subscription customer service. Current subscription offers also list SPIcustserv@cdsfulfillment.com for customers who want to change renewal status or cancel.
Sports Illustrated’s published subscription Terms provide an additional cancellation route: 1-800-528-5000, magazine@si.com, or the online My Account system.
Sports Illustrated does not currently publish verified general subscription-support hours on the main customer-service and subscription pages reviewed here. Avoid relying on older customer-service-hour listings.
Sports Illustrated Support by Issue
- Cancel a subscription: Sign in to the subscription account or use one of Sports Illustrated’s verified cancellation telephone or email routes.
- Automatic renewal: Review the subscription term and renewal status in your account before the current term ends.
- Unexpected subscription charge: Confirm the account, renewal date, amount charged, and whether a third party originally sold the subscription.
- Missing print issue: Contact subscription customer service with your account number and mailing information.
- Address change: Sign in to the Sports Illustrated subscription account or contact subscription customer service.
- Digital subscription problem: Use the Sports Illustrated digital customer-service system and have the affected subscription information ready.
- Refund request: Contact subscription customer service and identify when the subscription began and how many print issues have already mailed.
- Website or Sports Illustrated inquiry: Email contactus@minutemedia.com.
- Accessibility or closed-captioning concern: Contact Minute Media at contactus@minutemedia.com.
How to Cancel a Sports Illustrated Subscription
Sports Illustrated subscriptions can automatically renew until canceled. The company states that customers receive advance notice before renewal and that the payment method may be charged before the start of the next term at the applicable renewal price.
Sports Illustrated’s current Terms provide three ways to cancel:
- Call 1-800-528-5000.
- Email magazine@si.com.
- Sign in through the Sports Illustrated subscription account and select the cancellation option under My Account.
Current Sports Illustrated subscription checkout pages separately list 1-877-747-1045 and SPIcustserv@cdsfulfillment.com for changing renewal status or canceling.
Keep the cancellation confirmation, email, or other proof showing when the request was made. If the account was set to renew automatically, verify afterward that the subscription status reflects the cancellation.
Sports Illustrated Refund Policy
Sports Illustrated’s current Terms state that customers who started a qualifying print subscription on or after July 17, 2024 may cancel at any time and may receive a full refund for unmailed issues.
Fees associated with issues that have already mailed and digital content are not refundable under the published terms. Digital access included with a canceled subscription may continue until the end of the current subscription term.
Contact subscription customer service if requesting a refund. Have the subscription account number, purchase date, cancellation date, amount paid, payment method, and any cancellation confirmation available.
Automatic Renewal and Billing Charges
Sports Illustrated offers automatically renewing subscriptions. The subscription terms state that the payment method can be charged before the start of each new term and that renewal rates may change.
If you do not recognize a Sports Illustrated charge, first determine whether it represents an automatic renewal, new subscription, gift subscription, or purchase made through another company.
Check the subscription account, confirmation emails, billing statement, and mailing label before contacting support. If a third-party subscription seller processed the original purchase, that company may also need to be contacted.
Do not post a full payment-card number, bank-account information, subscription account number, billing address, or screenshot containing financial information in a public review. Provide account-specific information only through official Sports Illustrated support channels.
Missing Sports Illustrated Issues and Delivery Problems
If a print issue does not arrive, keep the mailing label from another recent issue if one is available. The account number printed on the label can help locate the subscription.
Sports Illustrated’s customer-service system lets subscribers sign in using an account number and ZIP code. If the account cannot be located, call subscription customer service and provide the subscriber name and mailing information privately.
For a delivery complaint, note which issue is missing, the approximate expected delivery period, whether previous issues arrived normally, and whether the mailing address recently changed.
Changing a Sports Illustrated Mailing Address
Subscribers who move should update the address connected to the subscription rather than relying only on mail forwarding. Start with the Sports Illustrated customer-service portal or contact subscription support.
Have both the old and new mailing addresses available. Do not post either address in the public CSN review section.
Sports Illustrated Digital Subscription Help
Sports Illustrated operates separate customer-service access for digital magazine subscriptions. Subscribers may be asked for an account number and ZIP code when accessing the customer-service system.
If digital issues are missing or inaccessible, verify that you are using the email address connected to the subscription and check the original order confirmation. If an account number cannot be located, Sports Illustrated’s digital customer-service page directs subscribers to call 1-877-747-1045.
Sports Illustrated Account Security
Sports Illustrated’s publisher advises users to protect account passwords and says its employees will not ask customers to provide their password by email or in person.
If you believe a Sports Illustrated or SI.com password has been lost, stolen, or used without authorization, change the password where possible and notify Sports Illustrated through the official publisher contact route.
Be cautious with emails claiming a subscription is expiring or demanding immediate payment. Verify renewal notices through the official subscription account before entering payment or login information.
Sports Illustrated Accessibility and Closed Captioning
Minute Media publishes an accessibility statement covering Sports Illustrated and its other digital properties. Minute Media says its sites are intended to substantially conform to WCAG 2.1 Levels A and AA.
Accessibility questions can be sent to contactus@minutemedia.com. The same address can be used to request closed captioning for a Minute Media-produced video that does not already contain captions.
Visit the official Sports Illustrated Accessibility Statement for current information.
Sports Illustrated Privacy Requests
Sports Illustrated’s digital and print services are covered by Minute Media’s privacy policy. Minute Media says Sports Illustrated-related data may also be shared with ABG-SI LLC, the owner and licensor of the Sports Illustrated trademarks.
Privacy requests should be submitted through the contact methods in the current Minute Media Privacy Policy. Do not send ordinary subscription cancellation or delivery complaints to a privacy-only address.
Who Owns and Publishes Sports Illustrated?
The Sports Illustrated brand is owned by Authentic Brands Group through ABG-SI LLC. Minute Media holds publishing rights for Sports Illustrated and oversees its digital and print editorial operations.
Minute Media and Sports Illustrated also partner with CDS Global for subscription management and fulfillment. This structure is why a subscription problem may involve Sports Illustrated, Minute Media, or CDS Global depending on the issue.
Sports Illustrated Editorial and General Inquiries
For an inquiry that is not about a magazine subscription, Minute Media’s current contact page specifically lists contactus@minutemedia.com for Sports Illustrated.
Do not use general editorial contact information for routine subscription cancellations, missing issues, renewals, or billing concerns when the subscription customer-service system can handle the issue directly.
What to Have Ready Before Contacting Sports Illustrated
- Subscriber name
- Subscription account number if available
- ZIP code associated with the account
- Email address used to subscribe
- Mailing label from a recent issue
- Date the subscription was purchased or renewed
- Amount and date of any disputed charge
- Name of a third-party subscription seller, if applicable
- Issue date or cover of a missing magazine
- Cancellation confirmation or previous support correspondence
How to Escalate a Sports Illustrated Subscription Complaint
Begin with the official Sports Illustrated subscription customer-service system. Keep a record of the telephone number or email route used and the date of each contact.
If the complaint involves cancellation or renewal, clearly state that you want the subscription canceled and request confirmation. For a refund request, identify the subscription start date and the number of issues already received.
If the initial subscription-support route does not resolve the issue, use another currently published Sports Illustrated subscription contact method while referring to the original request.
For a payment that you believe is genuinely unauthorized, contact the payment provider as well. Observe any deadline the card issuer or bank places on billing disputes.
Sports Illustrated Customer Reviews on CustomerServiceNumbers.com
CustomerServiceNumbers.com currently has no published Sports Illustrated customer reviews. The displayed rating is 0.0 out of 5 based on zero reviews and should not be interpreted as a negative customer rating.
Because no reviews have been published yet, there is not enough CSN feedback to identify meaningful patterns involving Sports Illustrated cancellations, renewals, billing, missing magazines, delivery, digital access, refunds, or customer-service response times.
Related Sports Customer Service Pages
Sports Illustrated Customer Service FAQs
What is the Sports Illustrated customer service phone number?
Current Sports Illustrated subscription pages list 1-877-747-1045 for customer service. Sports Illustrated’s Terms separately list 1-800-528-5000 as a cancellation contact.
What is the Sports Illustrated subscription email?
Current subscription checkout pages list SPIcustserv@cdsfulfillment.com. Sports Illustrated’s subscription Terms also list magazine@si.com for cancellation.
How do I cancel Sports Illustrated?
You can cancel through the online subscription account or use one of Sports Illustrated’s currently published telephone or email cancellation routes.
Does Sports Illustrated automatically renew?
Sports Illustrated sells automatically renewing subscriptions. Check the terms shown when ordering and your current account status to determine whether your subscription will renew.
Can I get a refund after canceling Sports Illustrated?
Current SI Terms state that qualifying print subscriptions started on or after July 17, 2024 may receive a refund for unmailed issues. Already mailed issues and digital content are not refundable under those published terms.
How many print issues does Sports Illustrated publish?
Sports Illustrated’s current subscription Terms describe an annual print subscription as 12 issues, while noting that publication frequency is subject to change.
Is Sports Illustrated still available in print?
Yes. Sports Illustrated continues to sell print subscriptions and individual print issues.
How do I report a missing Sports Illustrated issue?
Use the official Sports Illustrated subscription customer-service system or call subscription support. Have your subscription account number, ZIP code, and information about the missing issue ready.
Who owns Sports Illustrated?
The Sports Illustrated brand is owned by Authentic Brands Group through ABG-SI LLC.
Who publishes Sports Illustrated?
Minute Media holds the publishing rights for Sports Illustrated and manages the brand’s print and digital editorial operations.
Who manages Sports Illustrated subscriptions?
Minute Media and Sports Illustrated partner with CDS Global for Sports Illustrated and SI Kids subscription management and fulfillment.
Why Trust CustomerServiceNumbers.com?
CustomerServiceNumbers.com has helped consumers find customer-service contact information and share service experiences since 2004. We organize official support routes, complaint guidance, review information, and privacy reminders so readers can determine which customer-service channel fits their problem.
Share Your Sports Illustrated Customer Service Experience
Have you contacted Sports Illustrated about a subscription cancellation, automatic renewal, billing charge, refund, missing issue, delivery problem, address change, digital subscription, account access, accessibility concern, or another customer-service issue? Leave a factual review below and explain which support route you used, approximately how long the process took, and whether the issue was resolved.
CustomerServiceNumbers.com reviews are public. Do not include your subscription account number, mailing label, home address, personal phone number, private email address, password, payment-card information, bank information, invoices containing private information, or screenshots showing account or billing details.
Independent-site disclaimer: CustomerServiceNumbers.com is an independent consumer information and review website. It is not affiliated with Sports Illustrated, ABG-SI LLC, Authentic Brands Group, Minute Media, CDS Global, Sports Illustrated Kids, Sports Illustrated Swimsuit, or Sports Illustrated Tickets. CustomerServiceNumbers.com cannot access a Sports Illustrated subscription, cancel or renew an account, change a mailing address, issue a refund, replace a magazine, restore digital access, or resolve a Sports Illustrated billing complaint.