Before shopping at Victoria’s Secret for your lingerie, sleepwear, and beauty products, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Victoria’s Secret is a leading retailer known for its wide range of bras, panties, lingerie, and beauty products, with a strong presence both online and in physical stores.
How to Contact Victoria’s Secret
You can reach Victoria’s Secret customer service using the following details:
- Phone Number (Customer Support): 1-800-411-5116
- Retail Stores: 1-855-866-5810
- Credit Card: 1-844-271-2596
- Email Support: Victoria’s Secret does not provide a direct email for customer support; customers are encouraged to use the online contact form available on their website or manage inquiries through their Victoria’s Secret account.
- Chat: Available through the Victoria’s Secret website during business hours.
- Customer Service Hours: Support is available Monday to Saturday, 8 AM to 2 AM (ET); Sunday, 10 AM to 2 AM (ET).
- Corporate Address: Victoria’s Secret & Co., 4 Limited Parkway, Reynoldsburg, OH 43068, USA
- Website: https://www.victoriassecret.com/
Victoria’s Secret Customer Support Reviews and Complaints
When considering shopping at Victoria’s Secret, it’s helpful to review customer service feedback. Victoria’s Secret competes with other lingerie and fashion retailers such as Savage X Fenty, Soma, ThirdLove, and Adore Me. Customer reviews often highlight the variety and quality of products available, from everyday essentials to luxurious lingerie. Many customers appreciate the frequent sales, promotions, and the ability to shop both online and in-store. However, some complaints focus on issues related to sizing, product availability, and the responsiveness of customer support, particularly with returns or exchanges.
Comparing Victoria’s Secret with other retailers like Aerie, Soma, ThirdLove, Savage X Fenty, and Adore Me can help you determine which brand offers the best combination of product variety, quality, and customer support for your lingerie and fashion needs.
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Note: This website listing is not associated with Victoria’s Secret & Co. The information and the reviews are a service provided by CustomerServiceNumbers.com.