Before using Zip for your payment and financing needs, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Zip (formerly Quadpay) is a buy now, pay later (BNPL) platform that allows consumers to split their purchases into four interest-free payments over six weeks.
How to Contact Zip
You can reach Zip customer service using the following details:
- Phone Number (Customer Support): Zip does not provide a direct customer support phone number; customers are encouraged to use online support options available on the website or app.
- Email Support: Customers can reach out via the contact form on the Zip website or directly through the app for support inquiries.
- Chat: Available through the Zip website and mobile app during business hours.
- Customer Service Hours: Support is available Monday to Friday, 9 AM to 6 PM (ET).
- Corporate Address: Zip Co US, Inc., 228 Park Ave S, PMB 59872, New York, NY 10003, USA
- Website: https://www.us.zip.co/
Zip Customer Support Reviews and Complaints
When considering using Zip for your payment needs, it’s helpful to review customer service feedback. Zip competes with other buy now, pay later platforms such as Afterpay, Klarna, Affirm, and Sezzle. Customer reviews often highlight the convenience and flexibility of Zip’s payment plans, allowing users to spread out payments without interest. Many customers appreciate the seamless integration with various online retailers and the ease of managing payments through the app. However, some complaints focus on issues related to account management, the accuracy of payment reminders, and the responsiveness of customer support, particularly with disputes or payment issues.
Comparing Zip with other BNPL services like Afterpay, Klarna, Affirm, and Sezzle can help you determine which platform offers the best combination of payment flexibility, user experience, and customer support for your financing needs.
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Note: This website listing is not associated with Zip Co US, Inc. The information and the reviews are a service provided by CustomerServiceNumbers.com.