Zurvita customer service has changed following the acquisition of Zurvita’s assets by Zinzino. Customers seeking help with Zurvita products, Zeal orders, former Zurvita accounts, subscriptions, returns, or refunds should now begin with Zinzino’s U.S. customer-support system.
Zurvita.com currently redirects visitors to Zinzino’s U.S. website. Zinzino also maintains a dedicated Zurvita product section featuring Zeal and other Zurvita-branded supplements.
Current Zurvita Customer Service Information
- Current U.S. Support Phone Number: +1-561-203-1767
- Current U.S. Support Email: usa@zinzino.com
- Online Chat: Available through the chat icon on the Zinzino website
- Customer Support Page: Zinzino Customer Support
- Customer Login: Sign in to Zinzino
- Zurvita Products: Zurvita products at Zinzino
- Former Zurvita Website: Zurvita.com currently redirects to Zinzino
Zinzino’s public U.S. support pages do not currently display specific telephone-service hours. If telephone support is unavailable, use email or the online chat and save a copy of the communication.
What Happened to Zurvita?
Zurvita was a U.S. direct-selling health and wellness company known for Zeal and other nutritional products. Zurvita entered Chapter 11 proceedings in December 2024. In February 2025, Zinzino announced that it had reached an agreement to acquire Zurvita’s assets following the restructuring process.
The acquired assets included Zurvita’s inventory, intellectual-property rights, distribution network, and other business assets. Zinzino now lists Zurvita as part of its product portfolio and sells Zurvita-branded products through its website.
Because this was an asset acquisition following a bankruptcy proceeding, customers with older Zurvita orders, credits, commissions, subscriptions, refunds, or account balances should not assume that every former obligation automatically transferred to Zinzino. Contact Zinzino and ask whether it can access or resolve the specific legacy Zurvita matter.
How to Contact Zurvita After the Zinzino Acquisition
Zurvita Product and Order Support
Call Zinzino’s U.S. support number at +1-561-203-1767, email usa@zinzino.com, or use the chat feature on Zinzino’s website.
When contacting support, explain whether the order was placed:
- Directly through the former Zurvita website
- Through a Zurvita consultant or distributor
- Through the current Zinzino website
- Through a Zinzino Partner
- Through Amazon or another third-party seller
The purchase date and seller can determine which company or platform is responsible for a return, refund, replacement, missing shipment, or unauthorized charge.
Former Zurvita Accounts
Customers who had a Zurvita account before the acquisition should try signing into the current Zinzino customer system or contact Zinzino support. Provide the email address associated with the former account, but do not send your password.
Ask support to confirm:
- Whether the former Zurvita customer account was migrated
- Whether the old login credentials still work
- Whether an active subscription or automatic shipment exists
- Which payment method is connected to the current account
- Whether prior order history is available
- Whether unused account credits or rewards transferred
Zurvita and Zinzino Products
Zinzino currently maintains a Zurvita product store that includes multiple Zeal flavors and other Zurvita-branded items. Product selection and availability can change, so verify the current listing directly through Zinzino before ordering.
Current listings have included products such as:
- Zeal Mango
- Zeal Peach Passion
- Zeal Wild Berry varieties
- Zeal Tropic Dream
- Zeal Bold Grape
- Zeal Horchata
- Zeal single-serve packets
- Zundora
- Zurge
- H20 Stickpacks
- Burn+
- Cleanse+
- Amino
Product ingredients, directions, allergen information, prices, subscription eligibility, and availability should be checked on the current product page. Dietary supplements are not substitutes for professional medical diagnosis or treatment. Customers with medical conditions, allergies, medication concerns, or questions about pregnancy or nursing should consult an appropriate healthcare professional.
How to Cancel a Zurvita or Zinzino Subscription
If a former Zurvita subscription has been migrated to Zinzino, sign into the current account and check the subscription status, upcoming order date, payment method, and cancellation options.
Zinzino’s current subscription information states that customers can cancel with 30 days’ notice by logging into their account or contacting Global Customer Support. Zinzino also describes an option to pause a subscription for up to 90 days, subject to its current terms.
To cancel or change a subscription:
- Sign into the Zinzino account associated with the subscription.
- Review the next billing and shipment dates.
- Submit the cancellation or change through the account when available.
- Contact customer support if the account does not show a cancellation option.
- Ask for written confirmation and the effective cancellation date.
- Save the confirmation email, chat transcript, or screenshot.
- Check the payment account after the next scheduled billing date.
Visit Zinzino’s subscription cancellation information for the current policy.
Zurvita Returns and Refunds
Return eligibility can depend on whether the purchase was made from the former Zurvita business, the current Zinzino store, an independent Partner, Amazon, or another seller.
For current Zinzino start orders and single purchases, Zinzino’s published U.S. information says customers should request a return no later than 30 days after receiving the order. Customers are directed to contact their Partner first and then contact customer service if they still want to return the products.
Zinzino states that refunds may be provided for unused and unopened products after the products are received, minus freight costs. The retail value of products that were used or not returned may be deducted. Customers should contact support before mailing anything and should not send a package C.O.D. or postage due.
Before making a return:
- Ask customer service whether the product is eligible
- Request the correct return instructions and address
- Ask whether a return authorization number is required
- Photograph the products and packaging
- Use a trackable shipping method
- Keep the shipment receipt and tracking number
- Confirm the expected refund amount and payment method
Do not mail a former Zurvita product to the old Houston address unless current customer support specifically instructs you to do so.
Unauthorized Zurvita or Zinzino Charges
If you see an unexpected charge associated with Zurvita or Zinzino, first review your order history and subscription status. The charge may involve an automatic shipment, subscription renewal, Partner order, migrated account, or another household member.
- Check the exact billing descriptor, amount, and transaction date.
- Review current and former Zurvita or Zinzino accounts.
- Check for an active subscription or pending shipment.
- Ask other authorized card users about the purchase.
- Contact Zinzino support and request the order connected to the charge.
- Request cancellation and refund review when appropriate.
- Report a genuinely unauthorized charge to the card issuer promptly.
Do not post a full card number, bank statement, account password, order number, or billing address in a public review.
Information to Have Ready
- The name and email address associated with the account
- Whether it was originally a Zurvita or Zinzino account
- The product and quantity involved
- The order date and seller
- The order or invoice number
- The charge date and amount
- Shipment tracking information
- Photos of damaged or incorrect products
- Prior cancellation or refund confirmation
- Any existing customer-service case number
- A clear description of the resolution requested
How to Escalate an Unresolved Zurvita Problem
- Begin with Zinzino’s U.S. phone, email, or online chat.
- Explain that the issue involves Zurvita and state when the transaction occurred.
- Ask whether Zinzino can access the former Zurvita account or order.
- Request a case number and save the representative’s response.
- Ask for a supervisor if the first representative cannot determine responsibility.
- Request any cancellation, return approval, refund decision, or denial in writing.
- For a third-party purchase, contact the retailer or marketplace through the original order.
- For an unauthorized payment, contact the bank or card issuer within its dispute deadline.
Because Zinzino acquired Zurvita’s assets after a bankruptcy proceeding, some legacy issues may require clarification about whether the account, order, refund, credit, commission, or other obligation transferred with the acquired assets.
Zurvita Customer Service Reviews and Complaints
CustomerServiceNumbers.com currently has no published Zurvita reviews. With no live ratings or written reviews, there is not enough on-site evidence to identify a reliable pattern involving Zurvita products, Zinzino’s transition support, subscriptions, returns, refunds, orders, or customer-service responsiveness.
If you have contacted Zurvita or Zinzino about a Zurvita-branded product, your review can help other customers understand the transition. Include the approximate date, whether the issue involved the former Zurvita company or Zinzino, the support method used, and whether the matter was resolved.
Zurvita Customer Service FAQ
Is Zurvita still in business?
Zurvita is no longer operating as the same independent business represented by the old contact information. Following Zurvita’s Chapter 11 process, Zinzino acquired Zurvita’s assets in 2025. Zinzino continues to sell Zurvita-branded products.
Who owns Zurvita now?
Zinzino acquired Zurvita’s inventory, intellectual-property rights, distribution network, and other assets. Zurvita products are now included in Zinzino’s product portfolio.
What happened to Zurvita.com?
Zurvita.com currently redirects to Zinzino’s U.S. website.
What is the current Zurvita customer service number?
Customers seeking current U.S. support for Zurvita products should try Zinzino at +1-561-203-1767. Zinzino’s U.S. support email is usa@zinzino.com.
Should I call the former Zurvita number?
The former Zurvita number is no longer published through the current official support system and should not be presented as the primary contact. Begin with Zinzino’s current U.S. support channels.
Can I still purchase Zeal?
Yes. Zinzino currently lists multiple Zeal products and other Zurvita-branded items in its online Zurvita store. Availability can change.
How do I cancel a migrated Zurvita subscription?
Sign into the current Zinzino account or contact Zinzino support. Ask the representative to confirm whether the former Zurvita subscription was migrated, the next billing date, and the effective cancellation date.
Can Zinzino resolve an old Zurvita refund?
Zinzino may be able to help identify the account or transaction, but customers should not assume that every obligation from before the asset acquisition transferred to Zinzino. Provide the purchase date and documentation and ask for a written eligibility decision.
Does CustomerServiceNumbers.com provide Zurvita support?
No. CustomerServiceNumbers.com is not affiliated with Zurvita or Zinzino and cannot access accounts, cancel subscriptions, change orders, approve returns, or issue refunds. This page provides support information and an independent place for customers to share reviews.
Related Customer Service Resource
Why Trust CustomerServiceNumbers.com?
CustomerServiceNumbers.com has helped consumers locate customer-service information and share support experiences since 2004. CSN independently organizes current support routes, complaint guidance, company-transition information, and customer-submitted reviews.
For Zurvita, the most important update is the transition from the former Zurvita business to Zinzino’s current support, account, subscription, and product systems.
Share Your Zurvita Customer Service Experience
Have you contacted Zurvita or Zinzino about a Zeal order, migrated account, subscription, automatic shipment, return, refund, missing package, or unauthorized charge? Leave a review below explaining what happened and whether the issue was resolved.
Do not include your password, full order number, payment-card information, bank statement, home address, personal health information, consultant identification number, or other private information.
Disclaimer
CustomerServiceNumbers.com is not affiliated with Zurvita, Zurvita, Inc., Zinzino, or any independent Zurvita or Zinzino Partner. This page is for informational, review, and complaint purposes only. Phone numbers, email addresses, product availability, subscriptions, return policies, refund eligibility, and account-migration procedures can change. Confirm current information directly through Zinzino before ordering, returning products, canceling a subscription, or submitting account information.
Statements about dietary supplements have not been evaluated by the U.S. Food and Drug Administration. Supplements are not intended to diagnose, treat, cure, or prevent disease. Consult an appropriate healthcare professional about individual medical or nutritional concerns.