International Living customers commonly need help canceling a subscription, stopping automatic renewal, identifying an unfamiliar charge, accessing the digital magazine, returning a physical product, changing account information, or resolving an event or membership problem. For customer service in the United States and Canada, call 1-800-681-2402. Callers outside the United States and Canada can use 1-443-353-4232.

Before contacting support, identify the exact International Living product involved. Magazine subscriptions, free email newsletters, VIP memberships, Real Estate Trend Alert, physical books, digital courses, conferences, and other products may have different cancellation, refund, access, and renewal terms.

How to Contact International Living Customer Service

United States and Canada customer service: 1-800-681-2402
International callers: 1-443-353-4232
General customer-service hours: Monday–Friday, 9:00 a.m.–6:00 p.m. Eastern Time
Subscription cancellation email: cancel@internationalliving.com
Online contact form: International Living Contact Us
Customer-service FAQs: International Living Frequently Asked Questions
Members Area: International Living Members Area
Event customer service: 1-866-381-8446, Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time

United States correspondence address: International Living, 1001 Cathedral Street, Baltimore, MD 21201
Irish registered office: International Living Publishing Limited, Woodlock House, Carrick Road, Portlaw, County Waterford, X91 K7HT, Ireland
Official website: InternationalLiving.com

Hours note: International Living’s current main contact page lists general support from 9:00 a.m.–6:00 p.m. Eastern Time. Some official VIP and cancellation pages display longer weekday hours for particular services. Contact availability may therefore depend on the subscription or membership involved.

Best International Living Support Route by Issue

Cancel an International Living magazine subscription: Use the online contact form, email cancel@internationalliving.com, or call 1-800-681-2402.
Turn off automatic renewal: Sign in to the Members Area and open My Account and Subscriptions.
Cancel a VIP or Platinum Circle membership: Contact customer service and verify whether any separate annual maintenance fee or membership agreement applies.

Cancel a Real Estate Trend Alert trial or renewal: Turn off renewal in the Members Area and contact the RETA Concierge when the issue involves a specific RETA service.
Access a digital magazine, course, or report: Sign in to the Members Area and open My Library.
Physical book, kit, or product has not arrived: Contact customer service with the order date and shipping information.

Return a physical product: Request a return authorization before mailing anything.
Conference, seminar, masterclass, or event issue: Call 1-866-381-8446.
Stop free promotional emails: Use the unsubscribe link at the bottom of the email.
Update an address, phone number, or payment card: Use the Members Area account tools.

Unrecognized card charge: Compare the charge with International Living magazine, memberships, newsletters, trials, events, courses, and physical product purchases.
Editorial feedback, media inquiry, or article question: Use the editorial or media contact rather than subscription customer service.

International Living Customer Service Hours

International Living’s current main Contact Us page lists customer-service availability:

Monday–Friday: 9:00 a.m.–6:00 p.m. Eastern Time

The company’s FAQ lists 9:00 a.m.–7:00 p.m. Eastern Time for certain VIP services, while its general subscription terms refer to an 8:00 a.m.–7:00 p.m. cancellation window. Because the official pages are not fully consistent, customers should begin with the current main contact-page hours and use the online form or cancellation email when the line is unavailable.

How to Cancel an International Living Subscription

Customers can request cancellation through the official online form, by calling 1-800-681-2402, or by emailing cancel@internationalliving.com.

Information to Include in a Cancellation Request

Name on the subscription
Email address used when ordering
Exact subscription or product name
Order date
Renewal date when known
Amount charged
Whether the purchase was a trial
Whether the account includes multiple subscriptions
The requested effective cancellation date
Whether a refund is also being requested

Ask customer service to confirm:

That the subscription has been canceled
That automatic renewal is turned off
Whether access continues through the paid term
Whether any pending order has already been processed
Whether a refund is approved
The refund amount and expected processing time

Save the cancellation email, form confirmation, representative’s name or department, and any case number.

How to Turn Off International Living Automatic Renewal

International Living provides a self-service renewal setting through its Members Area.

Sign in to the International Living Members Area.
Open My Account.
Select Subscriptions.
Locate the subscription involved.
Select Turn Off.
Confirm the change.
Verify that the Auto Renew Status shows as off.
Save a screenshot or confirmation.

Repeat the process for every recurring product shown in the account. Turning off renewal for one subscription may not cancel another magazine, newsletter, VIP service, trial, course, or membership.

Canceling a Subscription Versus Turning Off Auto-Renewal

Canceling current access and turning off the next renewal are not always the same action.

Turn off auto-renewal: Stops the subscription from renewing at the end of the current period.
Immediate cancellation: Requests that the current service end before its normal expiration date.
Refund request: Asks International Living to return some or all of a payment.

Email unsubscribe: Stops selected marketing emails but does not cancel a paid subscription.

State clearly which action you are requesting and obtain written confirmation.

International Living Refund Policy and 30-Day Guarantee

International Living’s current public pages contain different refund descriptions.

The FAQ states that qualifying purchases have a 30-day money-back guarantee beginning on the order date. The broader Terms and Conditions state that the refund or credit policy shown on the original order form and confirmation email controls. Those terms also say that subscription payments are generally nonrefundable after an applicable trial period, although a prorated refund may be considered case by case.

Because offers can differ, retain:

The original sales page
Order form
Guarantee language
Confirmation email
Trial expiration date
Renewal notice
Charge date
Cancellation request

When requesting a refund, cite the exact guarantee or trial terms shown when the purchase was made. Do not assume that one website FAQ overrides a product-specific order form or membership agreement.

International Living Trial Subscription Charges

Some International Living products are offered with a free or reduced-price trial that converts to a paid subscription unless canceled before the trial ends.

Before accepting a trial, record:

Trial price
Trial length
Regular subscription price
Billing frequency
First renewal date
Cancellation deadline
Refund terms

International Living’s terms say that payment-card information may be collected when a trial begins so the regular charge can be processed after the trial. Customers who do not wish to continue should cancel before the applicable deadline.

Unrecognized International Living Charge

International Living states that purchases may appear on a payment-card statement using descriptors such as:

Int’l Living
PSV*Int’l Living

The charge may relate to:

International Living magazine
A digital membership
A VIP or Platinum Circle membership
Real Estate Trend Alert
A book, report, kit, or course
An event or conference
A trial that converted to a paid subscription
An annual membership maintenance fee
A product ordered through a related sales page

Review all International Living accounts, receipts, email addresses, subscriptions, and household purchases before disputing the charge. Contact customer service and ask for the exact product name, order date, account email, renewal terms, and cancellation options.

Do not post the full card number, bank statement, transaction identifier, account email, or billing address in a public review.

International Living VIP, Platinum Circle and Lifetime Membership Support

International Living offers higher-level membership programs that can include access to exclusive products, discounts, experts, events, and other benefits.

These memberships may have different:

Initial purchase prices
Annual maintenance fees
Renewal settings
Cancellation rules
Refund terms
Event benefits
Product discounts
Member-support routes

For VIP membership support, use the general contact form or call 1-800-681-2402. Ask customer service to identify every active membership and recurring fee connected to the account.

International Living Membership Maintenance Fee

International Living’s FAQ states that certain VIP services can include an annual maintenance fee. A membership described as lifetime access may still have a separately disclosed maintenance or service fee.

Review the original sales agreement and ask customer service:

Which membership created the fee
When the fee was disclosed
How often it renews
What benefits it supports
How to stop future fees
Whether canceling the fee affects lifetime access
Whether the current charge is refundable

Real Estate Trend Alert Support

Real Estate Trend Alert, commonly called RETA, is a separate International Living publication and membership service.

Customers can turn off RETA automatic renewal through the International Living Members Area. Questions about a specific property launch, opportunity, or RETA service may need to be directed to the RETA Concierge after signing in.

Do not publish property reservations, investment amounts, payment details, passport information, or private communications in a public complaint.

International Living Digital Magazine and Member Access

International Living’s current magazine promotion emphasizes a monthly digital magazine available through the Members Area. Subscribers can also access eligible past issues and PDF versions online.

How to Access a Purchased Digital Product

Sign in to the Members Area.
Use the email address associated with the purchase as the username.
Open My Library.
Select the magazine, report, course, or other purchased product.

Digital Product Is Missing

If the purchase does not appear:

Confirm the email address shown on the receipt.
Try another email address used when ordering.
Reset the password.
Sign out before attempting another login.
Check whether the product uses a separate website or membership portal.

Contact customer service with the receipt and product name.

Do not share passwords, reset links, downloadable paid reports, course links, or member-only credentials publicly.

International Living Password and Login Help

The username for the main Members Area is generally the subscriber’s email address.

If the account is not recognized:

Confirm the spelling of the email address.
Check older email accounts.
Review the original confirmation email.
Use the password-reset tool.
Confirm whether the product has a separate login.
Contact customer service when the account remains unavailable.

Some International Living and affiliated publications may share credentials, while other products or partner services may use separate systems.

Physical Book, Kit and Product Orders

International Living also sells physical books, kits, reports, and other products.

Its FAQ currently estimates:

United States delivery: Approximately one to three weeks
Canada and international delivery: Approximately two to four weeks

These are estimates and can be affected by processing time, inventory, address problems, customs, international mail, weather, and local delivery service.

Physical Order Has Not Arrived

Contact customer service with:

Product name
Order date
Order number
Email used when purchasing
Shipping address supplied privately
Payment amount
Any tracking or shipment information

International Living’s Terms and Conditions state that orders are generally processed within three to five business days, with notice provided when an item is backordered.

How to Return an International Living Product

Contact customer service before returning a physical product. International Living instructs customers to obtain a return authorization number and write it on the package.

The current FAQ lists the following fulfillment-return address:

Sisk Fulfillment International Living
1900 Industrial Park Drive
Federalsburg, MD 21632

This address is for authorized product returns. It is not the corporate headquarters or the correct destination for unsolicited correspondence, magazine cancellation notices, checks, confidential documents, or products that lack a return authorization.

Before Mailing a Return

Obtain the return authorization.
Confirm the exact return address.
Ask who pays return shipping.
Ask whether tracking is required.
Confirm the refund amount.
Confirm the return deadline.
Keep the shipping receipt and delivery confirmation.

Changing an International Living Mailing Address or Phone Number

Customers can update their profile through the Members Area:

Sign in.
Open My Account.
Open the profile page.
Update the address, telephone number, or username.
Save the changes.

An address change may not affect a physical product that has already been processed or mailed. Contact customer service promptly when an order is already in progress.

Updating a Payment Card

Customers can update the payment card connected to an eligible recurring subscription or membership through the Members Area.

Open My Account.
Select Subscriptions.
Choose the relevant subscription.
Select the option to update the card.
Enter the new payment information through the secure form.

Do not email a complete payment-card number or publish payment information in a public complaint.

How to Stop International Living Promotional Emails

Stopping free e-letters is different from canceling a paid subscription.

For free publications such as Daily Postcards or Field Notes:

Open a recent email.
Scroll to the footer.
Select the unsubscribe or preference link.
Complete the requested preference change.

Customers may also be offered the option to receive a weekly roundup instead of daily messages.

Unsubscribing from promotional email does not necessarily:

Cancel a paid magazine subscription
Stop automatic renewal
Cancel a VIP membership
Cancel RETA
Cancel an event registration
Stop legally required account or transaction emails

Postal and Telephone Marketing Opt-Outs

International Living’s privacy policy says customers can use email unsubscribe links to stop marketing emails. For postal marketing or telephone marketing, contact the company through its official customer-service details and request the specific opt-out.

Keep a record of:

Date of the request
Channel to be stopped
Email or mailing address involved
Telephone number involved
Confirmation or case number

International Living Event Customer Service

For conferences, online events, masterclasses, event credits, guest registrations, and event vouchers, call 1-866-381-8446.

The current FAQ lists event support Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time.

Event Complaints May Involve

Registration confirmation
Event access links
Schedule changes
Speaker information
Event credits or vouchers
Membership discounts
Guest registration
Recordings and archives
Hotel discount codes
Cancellation or refund terms

Airfare, hotel charges, transportation, travel insurance, and third-party bookings may be controlled by separate companies. Review the specific event terms before making nonrefundable travel arrangements.

International Living Real Estate and Investment Information

International Living publishes information and advertising involving overseas real estate, relocation, investing, visas, taxation, healthcare, and other international topics.

The company’s Terms and Conditions state that its content is general information and does not account for each reader’s personal circumstances.

Before acting on published information:

Verify visa and residency rules with the relevant government authority.
Use an independent attorney for property and legal matters.
Use an independent tax adviser for U.S. and foreign tax questions.
Verify property ownership and title.
Confirm licenses and credentials.
Obtain independent financial advice.
Review healthcare and insurance requirements.
Visit a location before making a major commitment when practical.

A magazine subscription complaint is separate from a dispute with a real-estate seller, broker, developer, attorney, event speaker, advertiser, or outside service provider.

Pangea and Property Advertising

International Living’s FAQ identifies Pangea as its preferred real-estate marketing group. A property shown in an International Living issue or promotion may involve Pangea or another outside provider.

Before paying a reservation, inspection-trip, membership, marketing, or property fee, identify:

The legal company receiving payment
The property owner or developer
The country and governing law
The refund terms
The services included
Whether International Living is the seller or only the publisher or marketer

Editorial Feedback and Media Inquiries

Customer service handles subscriptions, orders, cancellations, and account access. It is not necessarily the right department for:

Corrections to an article
Contacting a writer
Submitting an article
Media interviews
Reprint permission
Advertising
Editorial complaints

Use International Living’s official Media Center, advertising page, or writer-submission instructions for those matters.

How to Escalate an International Living Complaint

Identify the exact product. Determine whether the issue involves the magazine, RETA, a VIP membership, physical product, digital course, event, or free email.
Contact customer service. Call 1-800-681-2402 or use the online form.
Request cancellation in writing. Email cancel@internationalliving.com when appropriate.
Turn off auto-renewal. Confirm that every applicable subscription shows renewal as off.

Request a case number. Save the date, representative, and promised action.
Provide the original offer. Include the trial, guarantee, renewal, refund, or maintenance-fee language shown when ordering.
Ask for supervisor review. Explain what remains unresolved and the specific action requested.

Keep payment and account evidence. Preserve receipts, card descriptors, confirmations, and screenshots.

Information to Include in a Written Complaint

Product or membership name
Order date
Charge amount and date
Trial or renewal terms
Date cancellation was requested
Auto-renewal status
Customer-service contacts
Case or confirmation number
Relevant offer or guarantee
The specific resolution requested

Possible resolutions include cancellation confirmation, removal of automatic renewal, refund review, restored digital access, corrected account information, replacement of a physical product, event assistance, marketing opt-out, or a written explanation of the membership terms.

Formal Dispute Contact in International Living’s Terms

International Living’s current Terms and Conditions contain a dispute-resolution section that includes mandatory arbitration and a class-action waiver. The terms instruct customers to first attempt informal resolution through:

Formal dispute phone: 1-410-783-8408
Formal dispute email: legaloperations@14west.us

These are not ordinary magazine customer-service contacts. Review the current Terms and Conditions and obtain independent legal advice when necessary.

International Living Company and Ownership

International Living, Real Estate Trend Alert, and Overseas Dream Home are owned and operated by International Living Publishing Limited.

Legal operator: International Living Publishing Limited
Irish company registration number: 285214
Registered office: Woodlock House, Carrick Road, Portlaw, County Waterford, Ireland

United States contact address: 1001 Cathedral Street, Baltimore, MD 21201
Publishing group: The Agora Companies
Customer service: 1-800-681-2402

The Baltimore address is a United States correspondence and service address. The Irish address is the registered office of the legal operator. The Federalsburg address is used for authorized physical-product returns. These addresses should not be treated as interchangeable.

International Living Customer Service Reviews and Complaints

CustomerServiceNumbers.com currently shows International Living with 0 out of 5 stars based on zero reviews.

No International Living customer reviews have been submitted to this page. There are therefore no visible review dates, positive themes, complaint themes, cancellation outcomes, refund experiences, renewal patterns, delivery complaints, or customer-service response trends to summarize.

The 0 out of 5 display reflects the absence of submitted reviews. It should not be interpreted as a zero-star rating assigned by subscribers.

International Living Customer Service Frequently Asked Questions

What is the International Living customer service phone number?

Call 1-800-681-2402 from the United States or Canada. Other callers can use 1-443-353-4232.

What are International Living customer service hours?

The current main Contact Us page lists Monday–Friday, 9:00 a.m.–6:00 p.m. Eastern Time. Some official membership and cancellation pages show broader weekday hours for particular services.

How do I cancel International Living?

Use the online contact form, call 1-800-681-2402, or email cancel@internationalliving.com. Ask for written confirmation.

How do I stop International Living automatic renewal?

Sign in to the Members Area, open My Account, select Subscriptions, and turn off the applicable subscription. Confirm that Auto Renew Status shows as off.

Does unsubscribing from International Living emails cancel my subscription?

No. The email unsubscribe link stops selected promotional emails. It does not necessarily cancel a paid magazine, membership, RETA service, event, or recurring product.

Can I get a refund from International Living?

Refund eligibility depends on the exact offer. The FAQ describes a 30-day guarantee for qualifying purchases, while the broader terms say the order form and confirmation email control and that refunds after a trial may be limited.

What is PSV*Int’l Living on my card?

International Living says `PSV*Int’l Living` and `Int’l Living` may appear for purchases of its magazine or other products and services. Contact customer service to identify the exact order.

Why am I being charged an International Living maintenance fee?

Certain VIP membership services may include an annual maintenance fee. Ask customer service to identify the membership, fee terms, renewal date, and cancellation options.

How do I access the International Living digital magazine?

How do I reset my International Living password?

Use the password-reset option in the Members Area. The username is generally the email address used when ordering.

Where do I return an International Living product?

Obtain a return authorization first. The current FAQ lists Sisk Fulfillment International Living, 1900 Industrial Park Drive, Federalsburg, MD 21632 for authorized product returns.

How do I contact International Living about an event?

Call the Events Team at 1-866-381-8446, Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time.

Where is International Living located?

International Living lists a U.S. correspondence address at 1001 Cathedral Street, Baltimore, MD 21201. Its legal operator, International Living Publishing Limited, has a registered office in Portlaw, County Waterford, Ireland.

Who owns International Living?

International Living is operated by International Living Publishing Limited. Its privacy policy states that it is part of the wider publishing group known as The Agora Companies.

Related Magazine Customer Service Pages

Why Trust CustomerServiceNumbers.com?

CustomerServiceNumbers.com has helped consumers locate customer-service contacts, complaint routes, ratings, reviews, and company information since 2004.

We are an independent consumer-help website and are not owned or operated by International Living Publishing Limited, International Living, The Agora Companies, Publishing Services LLC, Emerald Contact Centre, Sisk Fulfillment, Pangea, RETA, an event organizer, real-estate company, financial adviser, immigration provider, or travel company.

Our goal is to help subscribers identify the correct product, understand renewal and cancellation routes, document a complaint, protect sensitive information, and report whether an issue was resolved.

Share Your International Living Customer Service Experience

Have you contacted International Living about a magazine subscription, automatic renewal, refund, VIP membership, RETA trial, digital-access problem, physical product, event registration, maintenance fee, promotional email, or unfamiliar card charge?

Leave a review below and explain:

Which International Living product was involved
Whether it was a trial or recurring subscription
Which support route you used
Whether automatic renewal was turned off
Whether you received a case or cancellation number
How long the response took
Whether a refund was requested or offered
Whether the issue was resolved

Privacy warning: Do not publish membership numbers, subscriber numbers, passwords, reset links, payment-card details, bank information, order numbers, refund references, mailing addresses, telephone numbers, email addresses, passport or visa information, relocation plans, property addresses, investment details, event access links, or screenshots containing private account information.

Page Update Note

This International Living customer service page was updated on July 23, 2026, to verify the U.S., Canadian, and international phone numbers, correct the general customer-service hours, replace the outdated Frederick mailing address, add current U.S. and Irish company addresses, add the cancellation email and Members Area, explain automatic renewal, trial billing, refund-policy differences, statement descriptors, digital access, physical product returns, event support, VIP and RETA memberships, marketing opt-outs, ownership, complaint escalation, privacy protection, and the live CustomerServiceNumbers.com review status.

Customer Service Information Disclaimer

CustomerServiceNumbers.com is not affiliated with International Living Publishing Limited, International Living, The Agora Companies, Publishing Services LLC, Emerald Contact Centre, Sisk Fulfillment, Pangea, RETA, any event organizer, advertiser, real-estate seller, financial adviser, tax adviser, immigration provider, healthcare provider, travel company, or legal service.

This page is provided for informational, complaint, and review purposes only. CustomerServiceNumbers.com cannot access International Living accounts, cancel subscriptions, turn off automatic renewal, approve refunds, return products, restore digital access, stop marketing communications, resolve event disputes, or provide investment, tax, legal, immigration, medical, real-estate, or retirement advice.

Phone numbers, hours, addresses, trial periods, renewal terms, refund policies, product guarantees, membership fees, fulfillment providers, event contacts, access methods, company relationships, and dispute provisions can change. Confirm important details through International Living’s official website, Members Area, original order form, confirmation email, Terms and Conditions, and appropriate independent professionals before taking action.

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International Living Customer Service: Subscription, Cancellation and Refund Help