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Buffalo Wild Wings Customer Service, Rewards, Complaints and Reviews

Buffalo Wild Wings customer service issues often involve sports bar visits, takeout orders, delivery, BWW GO orders, missing wings or sauces, incorrect side items, late orders, promo codes, Buffalo Wild Wings Rewards, gift cards, app checkout problems, food quality, allergen questions, and local restaurant service. Because Buffalo Wild Wings has dine-in sports bars, takeout/delivery options, app ordering, gift cards, Rewards, and franchised or company-operated locations, the best support route depends on how you ordered and which location handled your food.

Start Here: Best Buffalo Wild Wings Support Path

Use the route below before submitting a general complaint. This helps Buffalo Wild Wings identify whether your issue belongs with the local sports bar, the online ordering system, the Rewards team, the gift card provider, or a delivery partner.

Dine-in sports bar complaint: Start with the manager at the location if you are still there. If you already left, use the official Buffalo Wild Wings FAQ/contact route and include the location, date, time, receipt, and what happened.

Missing wings, sauces, sides, or wrong order: Contact the sports bar that prepared the order. Save your receipt, app confirmation, delivery confirmation, and photos if relevant.
Delivery order issue: Check whether the order was placed through Buffalo Wild Wings directly or through a third-party delivery app. BWW says delivery order issues should be directed to the sports bar location listed in your confirmation email.
Rewards account issue: Use the Buffalo Wild Wings Rewards support route. BWW lists rewards/account phone support and email support on its official FAQ page.

Missing points: Use the Buffalo Wild Wings app, go to Rewards, choose Missing Points, and scan the QR code on your check or enter the claim number.
Promo code issue: Confirm the correct products are in your bag and that you meet the promo code requirements, such as minimum subtotal or eligible item rules.
Gift card issue: Use the official Buffalo Wild Wings gift card support route, balance checker, or gift card phone number. Do not post the card number or PIN publicly.

Nutrition or allergen concern: Review the official Buffalo Wild Wings nutrition, allergen, preparation, and ingredient guides before ordering.
Employment issue: Use Buffalo Wild Wings careers or the local restaurant/employer route, not a public guest review.

How to Contact Buffalo Wild Wings Customer Service

Buffalo Wild Wings currently emphasizes online FAQ/contact support for general customer service and gives more specific support routes for Rewards, gift cards, delivery, accessibility, privacy, and local sports bar issues. The company does not clearly publish one universal general customer service phone number for every restaurant complaint on its current FAQ page.

Official FAQ / Contact Page: Buffalo Wild Wings FAQ & Contact Us
Official Website: BuffaloWildWings.com
Order Online: Buffalo Wild Wings Menu and Ordering
Delivery Help: Buffalo Wild Wings Delivery
Rewards: Buffalo Wild Wings Rewards
Rewards Support Phone Listed by BWW: 1-877-335-7693
Rewards / Privacy / Accessibility Phone Listed by BWW: 1-866-704-0777
Rewards Email Listed by BWW: support@buffalowildwings.com
Gift Card Support Phone: 1-877-741-6281
Gift Card Support Email: buffalowildwings@wgiftcard.com
Gift Cards: Buffalo Wild Wings Gift Cards
Nutrition and Allergen Information: Buffalo Wild Wings Nutrition & Allergy Information

Restaurant Locator: Find a Buffalo Wild Wings Location
Careers: Buffalo Wild Wings Careers
Corporate / Support Center Address: Buffalo Wild Wings, Inc., Three Glenlake Parkway NE, Atlanta, GA 30328
Corporate / Support Center Phone: 1-678-514-4100

Use the corporate/support-center phone for corporate or business-related matters, not as the first step for a missing order, refund request, delivery complaint, or restaurant-specific service issue. For those issues, start with the sports bar location, official FAQ/contact route, Rewards support, gift card support, or delivery provider as appropriate.

Information To Have Ready Before Contacting Buffalo Wild Wings

Before contacting Buffalo Wild Wings customer service, gather the details that help support identify your sports bar location, online order, Rewards account, payment, gift card, or delivery issue.

Buffalo Wild Wings location, city, and state
Date and approximate time of visit, pickup, delivery, or app order
Receipt, check number, order number, claim number, or app confirmation
Items ordered, including sauces, seasonings, sides, drinks, and customizations
What was missing, incorrect, late, cold, undercooked, overcooked, unavailable, or unsatisfactory

Photos of the food, packaging, receipt, or app error if relevant
Buffalo Wild Wings Rewards account email or phone number, shared only through official support
Promo code, reward certificate, or offer details
Gift card purchase receipt or activation receipt, without posting the full card number or PIN publicly

Delivery provider name if a third-party delivery app was used
The resolution you want, such as refund, replacement, reward correction, points credit, gift card help, manager follow-up, apology, or written response

Buffalo Wild Wings App, Online Ordering, Pickup, and Delivery Help

Buffalo Wild Wings allows customers to order for pickup or delivery through its website and app where available. If you place a delivery order directly with Buffalo Wild Wings, the company says delivery issues should be directed to the sports bar location listed in your order confirmation email.

Common online ordering problems include wrong pickup location, failed checkout, duplicate charge, missing sauce, missing side, unavailable item after payment, incorrect customization, delayed order, delivery address issue, tip or fee question, and refund delay. Keep your confirmation email until the issue is resolved.

If you ordered through DoorDash, Uber Eats, Grubhub, Postmates, or another delivery marketplace, start inside that app first. Third-party delivery providers may control driver complaints, refund credits, missing-item claims, delivery address problems, cancellations, and some payment disputes.

Buffalo Wild Wings Rewards, Points, Promo Codes, and Rewards Shop

Buffalo Wild Wings Rewards lets customers earn points on eligible purchases, redeem rewards, use offers, and access app or web features. BWW says rewards members can earn points on eligible purchases, redeem food rewards, and unlock special offers. The FAQ also explains that points are valid for 1 year from the time they are earned.

If you forgot to sign in, Buffalo Wild Wings says to use the app, go to Rewards, choose Missing Points, and scan the QR code on your check or enter the claim number. For dine-in orders, tell your server you are a Rewards member and provide your phone number before checkout.

For promo codes, check the offer terms carefully. Many promo code problems happen because the wrong products are in the bag, the order does not meet the subtotal requirement, the offer has expired, the location is not participating, or the discount does not show until checkout.

For Rewards Shop merchandise, Buffalo Wild Wings says some sales are final, but a points refund may be issued in certain lost, damaged, or incorrect-item situations. Rewards Shop inventory may also be limited and can sell out quickly. Keep screenshots of the item, order confirmation, points used, payment method, shipping details, and error messages.

Buffalo Wild Wings Gift Card Support

Buffalo Wild Wings gift cards can be used at participating Buffalo Wild Wings sports bars and select online locations. The official gift card page says gift cards never expire or lose value. BWW also provides a gift card balance checker, and customers can ask a server for a gift card balance while at a sports bar.

For gift card questions or complaints, Buffalo Wild Wings lists buffalowildwings@wgiftcard.com and 1-877-741-6281. For lost or stolen gift card issues, keep the original proof of purchase. Gift card terms may limit replacement for cards that are lost, stolen, damaged, or used without authorization.

Never post a full Buffalo Wild Wings gift card number, PIN, barcode, activation receipt, or balance screenshot in a public review. Treat gift card information like cash.

Dine-In, Sports Bar Service, and Food Quality Complaints

For dine-in complaints, ask for the manager if you are still at the restaurant. This is usually the fastest route for missing food, wrong sauce, poor service, cold wings, long waits, seating problems, cleanliness concerns, bar service issues, or order accuracy problems.

If the issue is not resolved at the location, follow up through Buffalo Wild Wings’ official FAQ/contact route. Include the location, date, time, receipt, server or manager role if relevant, food items involved, and the outcome you want. Avoid posting employee private information publicly.

Nutrition, Allergens, and Preparation Questions

Buffalo Wild Wings publishes nutrition, allergen, preparation, and ingredient guides online. Review those official guides before ordering if you have allergies, dietary restrictions, ingredient concerns, or questions about preparation methods.

Buffalo Wild Wings also notes that one BWW GO Alliance Kitchen location in Atlanta is a shared kitchen where peanut and shellfish allergens are present in addition to allergens outlined in the allergen and preparation guide. If you have a serious allergy, ask the restaurant directly before placing your order and do not rely only on general menu descriptions.

If someone may be having an allergic reaction or medical emergency, contact emergency services or a medical professional immediately instead of waiting for a restaurant customer service response.

Alcohol, ID, and Sports Bar Issues

Buffalo Wild Wings is a sports bar brand, and some locations serve alcohol where permitted by law. Alcohol service, ID checks, drink availability, takeout alcohol rules, age restrictions, hours, and local regulations can vary by location and state.

If your complaint involves alcohol service, a bar tab, ID issue, overcharge, refusal of service, or staff conduct, contact the manager at the specific sports bar first. Do not post photos of IDs, payment cards, bar tabs, minors, or private guest details in a public review.

Buffalo Wild Wings GO and Party Orders

Buffalo Wild Wings GO is designed for off-premise ordering such as takeout and delivery. If your issue involves BWW GO, include the location, pickup or delivery time, confirmation email, items ordered, and whether the order was placed through Buffalo Wild Wings directly or through a third-party delivery app.

For party-size orders, game-day orders, large wing orders, and group meals, double-check quantities, sauces, sides, dips, utensils, delivery/pickup time, and the location before checkout. Large orders are easier to correct quickly when the restaurant can see the full receipt and confirmation details.

Privacy and Public Review Cleanup Tips

CustomerServiceNumbers.com allows customers to share Buffalo Wild Wings reviews, but public comments should not include private information. Describe the issue clearly while keeping payment, account, delivery, health, allergy, child-related, and employee-private details out of the review.

Do not post receipts, order numbers, payment details, gift card numbers or PINs, account screenshots, Rewards screenshots, verification codes, phone numbers, email addresses, home addresses, delivery details, medical or allergy details, employee private information, children’s names, children’s photos, IDs, or bar tab details. If your complaint involves a child, allergy, medical concern, alcohol-related issue, payment dispute, or delivery address, share sensitive details only through an official support route when necessary.

Scams, Fake Buffalo Wild Wings Coupons, and Account Safety

Be careful with fake Buffalo Wild Wings customer service phone numbers, fake coupon links, fake refund pages, fake gift card balance sites, fake Rewards login pages, phishing texts, fake social media giveaways, and delivery-support scams. A legitimate support process should not ask for your password, full card number, gift card PIN, verification code, remote access to your device, or payment through a gift card or cash transfer app.

If you see an unfamiliar Buffalo Wild Wings, BWW GO, delivery app, or restaurant charge on your card, check your BWW app history, Rewards account, email receipts, delivery app history, family member orders, and saved payment methods. If you still do not recognize the charge, contact your bank or card issuer promptly and consider using ChargeOnMyCard.com to research unknown card charges.

Buffalo Wild Wings Reviews on CustomerServiceNumbers.com

At the time of this update, the Buffalo Wild Wings listing on CustomerServiceNumbers.com showed 0 reviews and a 0 out of 5 star rating. Because there are no current CSN reviews for this listing yet, this page should not claim that CSN reviewers commonly praise or complain about specific Buffalo Wild Wings issues.

If you have contacted Buffalo Wild Wings about a dine-in complaint, takeout order, delivery problem, missing wings, wrong sauce, Rewards issue, promo code, gift card, app order, food quality concern, allergen question, bar service issue, or support experience, you can leave a review below. Helpful reviews mention the location, issue type, support route used, and whether Buffalo Wild Wings responded.

How To Escalate a Buffalo Wild Wings Complaint

If your Buffalo Wild Wings issue is not resolved, start with the sports bar manager when the problem involves a recent visit, food quality, missing items, service, wait time, cleanliness, seating, bar service, or a same-day order. If the issue involves delivery, app ordering, Rewards, gift cards, privacy, accessibility, or payment, use the support route specific to that issue.

If you still do not receive a response, follow up with a concise written complaint that includes the sports bar location, order date, receipt or order number, issue summary, support route used, and requested resolution. For serious food safety concerns, you may also contact your local health department. For suspected fraud, phishing, unauthorized charges, or drained gift cards, contact your bank, card issuer, or gift card support promptly.

Frequently Asked Questions About Buffalo Wild Wings Customer Service

What is the Buffalo Wild Wings customer service phone number?

Buffalo Wild Wings does not clearly publish one universal general restaurant-complaint phone number on its current FAQ page. The official FAQ/contact route is the best starting point for general customer service. BWW does list rewards/account support phone numbers, including 1-877-335-7693 and 1-866-704-0777, depending on the support topic.

How do I complain about a Buffalo Wild Wings location?

Start with the manager at the location if the issue is immediate. If you already left, use Buffalo Wild Wings’ official FAQ/contact route and include the sports bar location, date, time, receipt, order details, and requested resolution.

Who handles Buffalo Wild Wings delivery complaints?

If you ordered directly from Buffalo Wild Wings, contact the sports bar location listed in your confirmation email. If you ordered through a third-party delivery app, start with that delivery app because it may control refunds, driver issues, missing-item credits, and cancellations.

How do I contact Buffalo Wild Wings Rewards support?

Buffalo Wild Wings lists Rewards support at 1-877-335-7693 and support@buffalowildwings.com. The official FAQ/contact page also lists 1-866-704-0777 for rewards account issues.

How do I get missing Buffalo Wild Wings Rewards points?

Use the Buffalo Wild Wings app, go to Rewards, choose Missing Points, and scan the QR code on your check or enter the claim number. For dine-in orders, tell your server you are a Rewards member before checkout.

How do I contact Buffalo Wild Wings about a gift card?

Use Buffalo Wild Wings gift card support at buffalowildwings@wgiftcard.com or call 1-877-741-6281. Do not post your gift card number, PIN, barcode, or balance screenshot publicly.

Do Buffalo Wild Wings gift cards expire?

Buffalo Wild Wings says its gift cards do not expire or lose value. Gift card terms can change, so verify important details on the official gift card page before purchase or use.

Where is Buffalo Wild Wings corporate office?

Buffalo Wild Wings lists its corporate/support-center address as Three Glenlake Parkway NE, Atlanta, GA 30328. This address is better suited for corporate or written correspondence than for immediate order refunds or missing-food complaints.

Who owns Buffalo Wild Wings?

Buffalo Wild Wings is part of Inspire Brands, the restaurant company whose portfolio includes Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC.

Related Buffalo Wild Wings and Restaurant Customer Service Resources

Why Trust CustomerServiceNumbers.com?

CustomerServiceNumbers.com has helped consumers find customer service contact information, complaint routes, support options, and company reviews since 2004. We review official company pages, support centers, contact forms, phone numbers, policy pages, customer feedback, and reader-submitted experiences to help people choose the best route for their issue.

Share Your Buffalo Wild Wings Customer Service Experience

Have you contacted Buffalo Wild Wings about a dine-in complaint, online order, missing wings, delivery problem, Rewards issue, promo code, gift card, food quality concern, allergen question, bar service issue, refund request, or support experience? Share your review below and explain which support route you used and whether the issue was resolved.

Please do not post private information such as receipts, order numbers, payment card details, gift card numbers or PINs, account screenshots, Rewards screenshots, phone numbers, email addresses, home addresses, delivery details, medical or allergy details, employee private information, children’s names, children’s photos, IDs, or bar tab details.

Page Update Note

This Buffalo Wild Wings customer service page was updated on June 30, 2026 to reflect current official FAQ/contact routing, Rewards support, gift card support, delivery guidance, nutrition and allergen resources, corporate/support-center address information, privacy cleanup guidance, live CSN review status, and related Buffalo Wild Wings complaint resources.

Customer Service Numbers Disclaimer

CustomerServiceNumbers.com is not affiliated with Buffalo Wild Wings, Buffalo Wild Wings, Inc., Inspire Brands, any Buffalo Wild Wings sports bar, franchise owner, delivery provider, gift card provider, app provider, payment processor, Rewards provider, or related company. This page is for informational purposes only and is designed to help consumers find customer service routes, complaint options, reviews, and support resources.

Contact details, customer service routes, phone numbers, corporate addresses, app features, Rewards rules, promo codes, gift card procedures, delivery options, menu items, allergen information, restaurant participation, alcohol rules, franchise processes, and company policies can change. Always verify important information with the official Buffalo Wild Wings website, sports bar location, app, receipt, confirmation email, or support route before sending private information or making decisions.

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