City Furniture Customer Service – Complaints And Reviews

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Eric Strand

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Before shopping at City Furniture, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. City Furniture is a furniture retailer offering a wide range of home furnishings, including sofas, beds, and dining sets.

How to Contact City Furniture

You can reach City Furniture customer service using the following details:

  • Phone Number: 1-866-930-4233
  • Email Support: City Furniture offers support through their online contact form available on their website.
  • Customer Service Hours: Monday – Saturday, 8 AM – 10 PM ET; Sunday, 10 AM – 8 PM ET
  • Corporate Address: City Furniture, 6701 North Hiatus Road, Tamarac, FL 33321
  • Website: https://www.cityfurniture.com/

City Furniture Customer Support Reviews and Complaints

When considering shopping at City Furniture, it’s helpful to review their customer service feedback. City Furniture competes with other furniture retailers like IKEA, Rooms To Go, and Ashley HomeStore. Customer reviews often highlight the quality and variety of furniture available at City Furniture, as well as the store’s competitive pricing. However, some complaints focus on issues related to delivery, customer service responsiveness, and product durability.
Comparing City Furniture with other furniture retailers can help you determine which store offers the best products, pricing, and customer support for your home furnishing needs. Evaluating customer reviews and complaints is an important step in making an informed decision about where to shop.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about shopping at City Furniture.

Note: This website listing is not associated with City Furniture. The information and the reviews are a service provided by CustomerServiceNumbers.com.

City Furniture does not provide support services directly through this website. For any questions or concerns about City Furniture products or services, contact their customer service representative directly.

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City Furniture Disappointing Customer Service

December 19, 2014

City Furniture, 3 month old recliner broken! 4-8 weeks for part. City Furniture refuses to replace chair.

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Randy

City Furniture Disappointing Customer Service

November 12, 2014

City Furniture, I purchased a reclining sofa that doesn’t work properly. Once the leg rest is raised, it’s almost impossible to get it down. I had to get off and push it back down using both hands. For someone with a bad back, that’s ridiculous. I notified City Furniture via e mail the very same day it was delivered. I was having phone issues and people could call in but I couldn’t make outgoing calls. After about 3 emails, someone responded and stated they’d have customer service get in touch. So it’s quite obvious they were receiving all the information. In the interim, I received news that my youngest brother died of a massive heart attack. I did use my neighbor’s phone, solely to talk with my family. She would have let me call City Furniture, but I was having a difficult time holding a conversation. However, I did send Henry Avila a clear description of my problem. It took a couple more days for him to get back to me. He said that the sofa had to be inspected and someone would get back to me Again to set up an appt. I answered all his questions and provided dates I would be home. That was 4 days ago. I’ve heard nothing. Comcast rectified my phone issue on 11/9th and I immediately sent City Furniture my new phone #. I’ve already received the bill for a sofa that can not be used for the purpose I wanted. Horrible customer service. As I pointed out to them in the numerous emails, an acceptable form of communication, no one buys a car with 3 wheels or a coat with one sleeve. Buyer beware..

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Sher

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