Gateway Computers Phone Number



 

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Customer Service Contact Information For Gateway Computers

Phone Number

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1-800-846-2000Press 4; say "no" at each additional prompt.
 

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 out of   based on 104 reviews.
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Date Rating Comment
12/21/2016 Gateway Computers - I have gateway computerwindows7 HDMI IWOULD LIKE
I have gateway computerwindows7 HDMI IWOULD LIKE TO HAVE AN INSTRUCKING manual
I now it is on the but I would like to have so I can read iit

Harold MatsesRead More
8/30/2016 Gateway Computers - Our home has four (4) Gateways , my huge LX6810,
Our home has four (4) Gateways , my huge LX6810, two MT6707 machines (the travel machines) one of which slid from the rear of a B767 to the underneath the middle seats while we landing; then we have the LEMON! Our year old Gateway NV570P11u laptop which gives us nothing but headaches and heartaches. When we bought the machine it came with Windows 8.1. We got familiar with the machine then installed Windows 10. A few weeks later quirks started up. First, it would not read a single USB connection. Second, we could not connect it to any monitor. We figured it had to be a 'driver' issue. I went to the Gateway site and the ONLY Windows 10 (64-bitr) downloads for our machine, were all for Windows 8.0 & 8.1. Almost 50% of the sites offering Gateway downloads were blocked by Norton Symantic as being a malicious & dangerous site. One site offered every Windows 10 (64-bit) driver and download, for $29.95. Will you assistant us in getting the proper Windows 10 drivers and downloads.
P.S. Your website was half-way down most of today (Monday). You could click on a hyperlink or download button and nothing(!) would happen.


JohnRead More
9/10/2015 Gateway Computers - I'm not sure who my gripe is with. The sound
I'm not sure who my gripe is with. The sound stopped working on my Gateway computer when I up graded to windows 10. Notifications informed me that I needed 4 driver updates, but after installing, and paying for them, still nothing. Gateway customer service doesn't really exist anymore. I was referred to an acer site which does not recognize my model as being qualified for customer support even though its still being sold on the acer web site, AND it was not one of the least expensive Gateway's

GeorgeRead More
8/18/2015 Gateway Computers - My Gateway laptop is missing - Please help
Dear sir my laptop gateway is missing please contact this mobile phone number. Please help me.

RAMVEERRead More
9/20/2014 Gateway Computers - It is now my experience that gate with customer
It is now my experience that gate with customer service and product's are a joke. I will never own another one and I will let everyone I know never ever ever purchased any Gateway product. They do not stand behind their products and they make garbage.

TotalBrianRead More
7/12/2014 Gateway Computers - I brought a gateway computer 4 months ago and the
I brought a gateway computer 4 months ago and the damn thing broke. When I was on line it went back to my home page, and it says no internet connection. All of the lights were on my DLS I called my internet services and they came three times and it wasn't that. I tried calling Gateway and allot of shit from them. I was told by one of them there is a defective product in the hard drive and for me to take it back where I brought it. They won't take it back and when I called Gateway again, and I talked to a new person that one tired to get me to pay 150.00 to fix the problem. So, now I'm out 450.00 for a piece of shot computer. I really think they should be turned in to The better business bureau and have them fix all of the computer systems that they screwed money out of people. I will tell everyone about Gateway and not to buy anything from them and for their customers services they really need professional not someone that can't speak English.


addyRead More
2/27/2014 Gateway Computers - Gateway customer service is impossible to deal with.
Gateway is impossible to deal with. I have a Gateway A6750 laptop. I go to the website, and try to get in touch with customer service, and I am required to "find my model" The problem is, my model is not listed on their website, once I get to the 6700 series, it is jumped right over. I try to call, and get a foreign support site, and could not understand the individual on the end of the line. He required an "ISA" number, yet every number located on the back of my unit was not satisfactory. He could not help me with the model number alone and would not put me though to a tech who could attempt to help.

My problem was that this particular model has an issue with metal clips coming off where molded onto the interior of the case, then moving around, and shorting out the unit. My question was simple, after removing the clips, I was unsure as to how the leads from the WiFi antenna connected to the WiFi adapter, as my leads were a different color than the ones on the U-tube video showing how to disassemble the case. (three leads coming from the screen, but only two are used, white, black, and grey. On the video, white and grey were used, on mine, grey is cut off, never attached, only the white and black were used, but I have three points on the adapter which could be used.

Apparently, this model A 6750 has issues with metal clips coming off internally, and shorting the motherboard, and Gateway seems to want to pretend it does not exist.

Apparently, with Gateway, once you are out of warranty, you are on your own,unless you are willing to pay, regardless of the cause of the issue, even if a defective design.



AndyRead More
2/7/2014 Gateway Computers - I PURCHASED A GATEWAY LAPTOP COMPUTER 2007 MODULE
I PURCHASED A GATEWAY LAPTOP COMPUTER 2007 MODULE ABOUT 5 YEARS AGO. MY SETUP GUIDE HAS THIS NO. AT THE BACK, "MAN TRITON/TEMP POSTER RO 04/07 8512319 AND 8 27103 13325 7". MY LAPTOP HAS BEEN STOLEN AND I DO NOT REMEMBER THE SERIAL NO. PLEASE I WOULD BE GLAD IF YOU COULD HELP ME WITH THE SERIAL NO.


ASORHRead More
7/26/2013 Gateway Computers - CANT FIND A RELIABLE CONTACT SOLUTION. REFUSE TO
CANT FIND A RELIABLE CONTACT SOLUTION. REFUSE TO SPEND ANY MORE THAN STANDARD BUSINESS WAIT TIME WITH NON-EXISTANT SUPPORT. WISH I WOULD HAVE DONE RESEARCH BEFORE BUYING. WISH THE SELLER HAD HAD INFORMATION. THEY OF COURSE, GLAD TO HAVE IT OFF THEIR HANDS. I AM GOING TO CONTACT BETTER BUSINESS BUREAU. WE WILL SEE HOW THEY RESPOND. IF ANYONE CAN ACTUALLY FIND THE OWNER OF THIS COMPANY, LET ME KNOW; I HAVE SEVERAL THINGS TO DISCUSS...

BEYOND IRKED!

SHZRead More
7/15/2013 Gateway Computers - Help screen keeps turnkngv blue threatens to
Help screen keeps turnkngv blue threatens to crash

TamaraRead More
1/7/2013 Gateway Computers - I PURCHASED A REPAIR CONTRACT. WHEN i NEEDED HELP
I PURCHASED A REPAIR CONTRACT. WHEN i NEEDED HELP - DID I GET ANY? NO
I
WILL NEVER BUY ANOTHER GATEWAY PRODUCT AGAIN. THERE IS NO CUSTOMER SERVICE.
WHEN THEY GO ON HSN AND SELL COMPUTERS - I WILL CALL AND LET THEIR CUSTOMERS
KNOW ALL THE PROBLEMS WITH THEIR SERVICE.

PHYLLISRead More
12/3/2012 Gateway Computers - I found gateway product at target they were sold
I found gateway product at target they were sold out price was $259 tried calling cant reach nobody i will pay more for a laptop then to put up with poor customer service

robRead More
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