Lincoln Mercury Phone Number



 

Description

Customer Service Contact Information For Lincoln Mercury

Phone Number

PhoneHint
1-800-521-4140Press 0 at each prompt, ignoring messages.
 

Comments

 out of   based on 14 reviews.
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Date Rating Comment
4/11/2014 Lincoln Mercury - I called and nobody came on line
I called and nobody came on line

derekRead More
2/28/2014 Lincoln Mercury - Can I order a new DVD for my Mercury Navigation
Can I order a new DVD for my Mercury Navigation System online? or must I use the telephone number in my manual?

RobertRead More
1/31/2014 Lincoln Mercury - Seeking information on a 1998 Lincoln Mark Vlll
Seeking information on a 1998 Lincoln Mark Vlll parts associated with heating and air condition.

J.D.Read More
12/12/2013 Lincoln Mercury - Lincoln Navigator broke down twice within 15,000 miles
WE BOUGHT A 2011 LINCOLN NAVIGATOR IN JANUARY 2012 FOR $60,000. THIS VEHILE HAS 15,000
MILES ON IT AND HAS BROKEN DOWN TWICE! VERY UNHAPPY WITH THIS EXPENSIVE VEHICLE.
THE FORD EXPEDITION WE TURNED IN TO PURCHASE THIS LINCOLN NAV. NEVER BROKE DOWN AND WHEN WE TURNED IT IN IT HAD OVER 60,000 MILES ON IT! I PERSONALLY WOULD LIKE OUR MONEY BACK AND GIVE THE VEHICLE BACK. GO BUY A MORE RELIABLE AND IT WILL NOT BE A FORD OR LINCOLN.

UNHAPPY LINCOLN NAVRead More
9/9/2012 Lincoln Mercury - I recently bought a 2004 Lincoln LS. To my
I recently bought a 2004 Lincoln LS. To my surprise, there was no owner guide book anywhere in the car. Can you send me one? Also, I only got one automatic key and one manual key. How much would it be to make another set? I have the VIN #. Thanks

JeanRead More
9/9/2011 Lincoln Mercury - I purchased a 2011 Lincoln MKX on 01/07/2011; to
I purchased a 2011 Lincoln MKX on 01/07/2011; to date it only 6469 miles.
Didn't drive it much for 3-months since I had surgery. As I began to drive it more often and out of town I noticed you could feel every bump and sounded like a window was open, then noticed the liftgate was crooked as well as the two front doors. I've taken back to the dealer (El Centro Motors) last time yesterday when I picked it up I see the liftgate is still crooked and the doors look bad as well. I was told it was the best they could do since there were no air or water leaks, I will have it washed today to see if that is true. The Liftgate is still crooked and the doors have a slight dent on top.... I used to have a 2003 Navigator which I just loved and only had 63k miles... sure regret getting this MKX and especially disappointed with the reply I got from dealer. I will be taking it back until the doors look straight.. Hope I can advise on what else I can do. Thank you... Very unhappy and disappointed Lincoln owner.

Alicia MedinaRead More
2/10/2011 Lincoln Mercury - I left work one evening last week to find my
I left work one evening last week to find my battery in my 2004 Lincoln was dead. I purchased this waranteed battery at my local Lincoln dealership. Of course they were not open at the time this happened, and I did have to pay 52.00 to have a garage come to jump my car. After replacing the battery elsewhere due to need for my car, I brought the battery I bought at the Lincoln dealership in December 2008 back to see about the fabulous warantee. They told me that it was only a replacement warantee, not a refund warantee. Thus I paid for a jump I should not have needed. Paid full price for a battery elsewhere due to my need to have a running car - EVEN THOUGH I PURCHASED A WARANTEED BATTERY THROUGH LINCOLN at to prevent that, and after calling Ford Motor Co, finding they will do NOTHING for a loyal, hard-working customer. A couple hundred dollars later, I can get a battery I don't need for $43. Anyone want it???

DMRead More
1/22/2011 Lincoln Mercury - I own a linc. ls. When I purchased it i bought a
I own a linc. ls. When I purchased it i bought a linc ext. warr. problem is all the linc. agencys in my local are now closed. where do i take my linc. for service??
I live in westminster ca. 92683. very disapointing that all your facilities are closing.
doesnt give a person to much faith in your product. Is there a local mech. that can service my car under warr. without driving 30 miles to cerritos l/m in l.a.

robertRead More
12/16/2010 Lincoln Mercury - In regards to the post 0n 6/18/2010 2002 Mercury
In regards to the post 0n 6/18/2010 2002 Mercury Grand Marque : There is aTechnical Service Bulletin : # TSB 07-14-1. It may be that the computer gets a little condensation and that will cause the car to go no more than 20 miles or so and stall out.

atrinRead More
9/25/2010 Lincoln Mercury - My 2007 Town car has been a real disappointment to
My 2007 Town car has been a real disappointment to me. My last town(1996) gave me 254,000 miles of carefree driving and this 2007 clunks and bangs constantly under the dash. The dealer says it should. Now the door locks have failed. They work under certain weather conditions. Sometimes they work when it is warm sometimes it has to be rainy before they work. Again the dealer says this is very common and wants to change a module for several hundred dollars. Anyone else having trouble with this "common" problem?

Skip CloutierRead More
8/4/2010 Lincoln Mercury - I bought a new 2007 MKZ in 2008 I went to turn on
I bought a new 2007 MKZ in 2008 I went to turn on my fog lights on Sunday morning and the entire assemble pulled out of the dash.The prefabricated hole was modified with what looks like a hacksaw by the person assembling the car. What else is going to fall off or pull of the next time I use the car? My car is still under warranty but the dealer wants me to wait while they try to fix it. They said Ford does not give loaners out after the first year. Cadillac gave me a rental when I went in for an oil change. Whats up Ford? Not a happy customer.

FrankRead More
7/12/2010 Lincoln Mercury - I recently purchased a 2008 Lincoln Navigator with
I recently purchased a 2008 Lincoln Navigator with voice activated navigation and rear dvd. I was interested in having the system upgraded to the SYNC system, which I understand is possible. I called 3 dealerships within a 120 mile radius before being referred to the lincolnaccessories.com website. the upgrade kit is available on there for $532.86 for the part and $50 for installation. I have had 4 service departments tell me that they will not honor the price I pay for installation if I purchase off of the lincolnaccessories.com website. They have quoted me $275-$290 for the installation. I called 1-800-392-3673 and spoke with a very politically-correct but totally unhelpful "customer service representative." Guess this is what I get for going from 15 years of BMW ownership to Lincoln.
A very Unhappy Lincoln Owner

Unhappy Lincoln OwnerRead More
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