Long John Silvers Phone Number



Customer Service Contact Information For Long John Silvers

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1-502-874-3000 Review Needed Please Comment


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11/20/2017 Long John Silvers - Never in my life, treated so violently and
Never in my life, treated so violently and terribly for simply trying to order some food! Asked if they had fish and chips in drive thru - cashier said yes, asked cost, they said 1.99 - so I ordered, along with 3 pieces of chicken planks and 2 jush puppies - that was the whole order - get up to window - they ask me to pull to the side says they are backed up and getting order ready - I pull forward - wait 15 minutes with my friend in vehicle while we are watching a young male run orders out to cars that came after us - we ask what is up? He yells and storms back into rest - I go into rest to ask for manager to find out what is happening with our small order - the male employee starts dropping "F' bombs at me - saying "I only get paid $10/hr for this fucking job - we are busy and is almost yelling at me - I ask for manager - he points to older woman and says "she is right there" and keeps yelling me with "F" words - I tell him I have nothing to say to him and just want to talk to the manager who is ignoring me at the moment - finally, manager comes to counter and male employee is following with her and still yelling at me and I do not know why! Then, the cashier tells - that fish and chips is no longer on the menu and that they are cooling fish and it takes 12 min to cook it - what is going on here?!!! Finally ask for money back and leave while male employee is still yelling me out the door!!!! I am so stressed that even though this happened last Friday and today is Monday, I am still ANGRY, FRUSTRATED, SHOCKED AND HURT by tis treatment!!! Told them I would call District Manger and he says, "who gives a "f" - so what! Call them!! So I came home to find phone numbers only to find out closed on Fridays and do not how to report this insanity and rudeness and total disrespect towards an elderly customer!!!! So hoping to find some way to let someone know here - you need a manager at the Prescott store that will act as a manger and this employee who wants to shout and swear at a customer(s) SHOULD HAVE BEEN FIRED ON THE SPOT IF NOT ARRESTED FOR VERBAL ASSAULT ON A CUSTOMER - FOR NO REASON!!!!

Kay Read More
6/23/2017 Long John Silvers - I don't like the new french fries at LJS
Yuck they are horrible.

DAVID Read More
10/8/2016 Long John Silvers - Went to your establishment looking to order the
Went to your establishment looking to order the Alaskan Whitefish 'Reel Deal Box' .. the circular had jus arrived that day.. the girl behind the counter looked at me with a blank look on her face stating that she had no clue what I was talking about and never heard of ALASKAN WHITE FISH .. nor did anyone else in the store... ARE YOU KIDDING ME... ?? needless to say we left.. aren't these people trained.. ?? please check this out the store number is E320063 Charlotte, NC ..

Dianne Read More
9/6/2016 Long John Silvers - I had a great experience with your restaurant in
I had a great experience with your restaurant in Pulaski , TN

Shannon Read More
4/10/2016 Long John Silvers - I visited the LJS in Martinsville Virginia on
I visited the LJS in Martinsville Virginia on yesterday and placed my order at the drive thru window and the employee name Sherika was very rude and had a nasty attitude and she jerk my money out my hand at the window and then she told me to pull up because I had to wait on my food so I did and it took them about 30 minutes to get my food so I got home and call LJS to ask to speak to a manger and the employee name Sherika answer the and said she was the manager and she called me a bitch and I said what kind of people do LJS have running their stores.Something really need to be do about this employee before LJS loose out on a lot of customers.

Mrs.Turner Read More
2/10/2016 Long John Silvers in Dale City, VA - Terrible experience
when to L.J.S. in dale city, VA. and had a terrible experience when I order two pcs. of fish and then asked for 4 packs of tarter sauce than the drive-thru window. mary Bennett was the drive-thru attendant. she said I would have to pay .25 cents for the 4 packets of tartar sauce. I told her that inside a customer could have as many as they wanted so she said to come inside if I wanted them. I told her I wanted my money back and she said " I give you your F**KIN money back. Altogether she said F**K to me 3 times. I went to the store to talk to the manager but to my surprise NO MANAGER !!!!! I ask for the corporate office's # to hear the F**K word again. The other customers in the store all gasped. Shen then the my money at me like a child !!!! I picked my money up and then left. Went home and looked up on the computer for the corporate offices #. I call the corporate office in Kentucky 1-502-874-3000 to just give a busy signal for hours. I don't think they even answer their phones.

HOW RUDE and over 4 packs of tarter sauce !!!!!!!!!!!!

1/26/2016 Long John Silvers - I have no complaints,,,,, I would like to see a
I have no complaints,,,,, I would like to see a Long John Silvers put in the city of ANGOLA, INDIANA. We have no place to get fish in town,,, A Long John Silvers would make tons of money, thanks

Chuck Read More
1/22/2016 Long John Silvers - Los Angeles,CaHighway 605 &ImperialWhy is the
Los Angeles,Ca
Highway 605 &Imperial
Why is the young lady in back cooking, hollering Hemi quit inappropriately touching me not one but twice, all of us customers in the lobby could clearly hear this. After 41minutes into my meal, I was told I was taking to long with my meal, that I needed to leave or else, so I dialed 911 who verified 41 minutes according to my receipt, This is the second time in less than a 5 week period that has happened to myself, I am disabled African-American who cannot eaisly travel to another restraunt, nor should I have to
The young female employees seam affraid of losing there jobs if they speak out
NOT FAIR on there behalf, scared to turn in a report on there boss possible sexual predator. I have heard other minor female employees asking why are U following me around Hemi
Long John Silver or

Marco Read More
1/16/2016 Long John Silvers - well lets see , of 2 fairly local locations ,
well lets see , of 2 fairly local locations , pomeroy oh , gallipolis oh , theres not much difference , the pomeroy location is a franchised kfc/ ljs , the place advertises open till 9 , but if they don't have enough staff or it's slow they close as early as 7:45 . and the girl just laughed it off , they Gallipolis location they advertise open till 10 ? well I tried calling at 8:45pm if they were open , phone rang busy till 10:05 then no answer ,don't try calling the corporate office & leaving a message , haha . good luck with that .

GMB Read More
7/29/2015 Long John Silvers - Long john silver in warren Michigan. I went there
Long john silver in warren Michigan. I went there today for lunch and met the store manager. I ordered lunch for my family and set my i.d. and bank card on the counter the manager informed me I was rude (I was still reading the menu) I did not respond because I had no idea she was talking to me. She went on to complain that I should've put the cards in her hand and again told me how rude I was. I cancelled my order and walked out. This store is beat up and dirty and the staff is rude. If you are in Detroit on 8 mile do not bother stopping there. There a nice little taco bell down the street where they are nice and the store is clean

Mike Read More
3/4/2015 My husband stopped at the long john silvers in
My husband stopped at the long john silvers in palmetto fl.today March3 2015. As we always have gotten wonderful chicken planks and fish planks in the past this time was such a disappointment for all.My husband was going to order platters to go but all they had was fish, chicken and hush puppies.No side were available.My husband asked the girl behind the counter and she said she didn't know why she had just gotten there.I have worked in the food service industry for many years Very unprofessional . I would have never answered like that or allowed my employees to answer that way.The fish WAS FROZEN FISH NOT BATTERED Very tough.It seems the store is not with good management or planning.We spent $26.62 and had to stop elsewhere to get sides.VERY DISAPPOINTING and heart broken that this store has made a shame of the Long john silvers stores I am sure the sales have fallen the owner should take note and fix this mess.Inform employees of changes and reasons for no food..

grace Read More
2/9/2015 went to the Topeka kansas long john silvers and
went to the Topeka kansas long john silvers and they closed 30 minutes early and the employees locked the door and told me they closed when they close at 8pm and I was there at 7:30 pm to order I know its bad for business maybe bc their employees are rude to customers I rather have them shut down then order from them again bc its bs that employees can shut and lock the doors before time to shut and lock doors on PAYING CUSTOMERS! maybe thats why no one goes to the North Topeka kansas LJS any More?!

Cassie Read More
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