Tracfone Phone Number



Tracfone® Customer Service Phone Number:


TracFone is America’s #1 National No-Contract Wireless service provider. Tracfone boasts, No contract, No Bills, No Daily or Monthly fees.

Tracfone Corporate
9700 N.W. 112th Avenue
Miami, FL 33178

8 AM to midnight (EST) 7 days a week

More Phone Numbers
Tech Support: 1-800-867-7183
Corporate Phone: 1-305-640-2000
Fax Number: 1-305-640-2070

Phone Number

1-800-323-2366Review Needed Please Comment


 out of   based on 149 reviews.
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Date Rating Comment
9/8/2016 Tracfone - Long, long, long story short I will be ending my
Long, long, long story short I will be ending my service with this awful company when I exhaust my minutes. I have, no joke, spent over 4 hours in the last month on calls to them about a 1month old phone that had to be sent back defective and no replacement yet. After 45 minutes talking to "David" tonight the call got dropped. Great start all over and 2nd call took over 1 hour. I could send letters faster than this, in today's day and age, this is Hogwash!!!

Angry AngieRead More
8/3/2016 Tracfone - All of a sudden my text units disappeared
All of a sudden my text units disappeared. They said I needed a new sim card because I got a new phone & just transferred my old tracfone sim to the new phone. After talking with several reps my missing text are still missing & now I have gone from 4g to 3g! How is that possible? I am beyond pissed. I'm sure there is a language barrier & that's unfortunate. There should be at least a few people whose 1st language is English there. I have constantly had to repeat & explain myself because of this.

8/1/2016 Tracfone - Two hours on hold and still no Customer Service.
Two hours on hold and still no Customer Service. The word Service should be dropped because they offer little or none. After waiting two hours I'm still wondering if I will have my problem resolved. If they think I will ever recommend them they can guess again. Lousy service for you have to pay.They got what they money.

ChuckRead More
7/29/2016 Have had tracfone for several years and there
Have had tracfone for several years and there customer service is beyond bad. I dread calling them at any time for any reason. Ask for a supervisor and you still don't get anyplace. I do not understand why they are still doing business.

annieRead More
7/17/2016 Please do not order tracfone services from Wal
Please do not order tracfone services from Wal Mart. They are not equipped to complete the transaction and the customer is stuck with charges. Their so called customer service is no help and evidently are not authorized to solve customer problems or affect any refunds due to customers that are due to Wal Mart employee or system errors.

AlbertRead More
7/6/2016 Tracfone - VA gave me this phone in Jan.2015. I was to use it
VA gave me this phone in Jan.2015. I was to use it weekly in order to keep the service. This I did until Mar this year when it completely stopped calling out or receiving calls. Message says phone is to be used to make 911 calls only. This can be done with any phone. Wonder if the VA is aware of this. I will just call my Senator and see what he say's. This is a scam on US Veterans just to attract business. I can see a large group of Vet's sitting and discussing this situation.Wonder what they would say. There is a place for people like ypu and it's not up, but down where it is Hoy!!!!!

LarryRead More
6/14/2016 Tracfone - will not let me change number . I'm getting ha
will not let me change number . I'm getting ha
rassing texts/ calls, they say can't change number

PattyRead More
6/12/2016 Tracfone - just received an replacement phone LG and fails
just received an replacement phone LG and fails to work and have called 3 separate times and no one is able to fix the problem totally. The managers are not available and one spends 30 minutes waiting for an answer to the problem. I liked the old phone better with less headache and the manual was simple and easy to comprehend.(Samsung) Lg is not so simple.
The technicians are courteous.

MarleneRead More
5/18/2016 Tracfone - Customer Service is a MINUS 10. EVERY above
Customer Service is a MINUS 10. EVERY above complaint IS valid. This krappy TracFone is almost 2 years old (and of course, out of any imaginable warranty); It is a pay-as-you-go (or really WASTE $20.00 every 3 months because I could not get TracFone to STOP the auto-billing. What is even worse: they send a message that your credit card will be billed the next day for the 3 month activation (0 days left), but never added the "purchased" time for another 5 WEEKS, and only accomplished that because I wasted almost an hour with a snotty customer service girl. However, after rattling off dozens of numbers (talked too fast, English must have been her 3RD language, not 2nd), she only eventually credited my "air time" with 2 months service (I paid for 3 months). This is the 2nd time now I am having the same outrageous day-mare. Two days ago I tried the Live-Chat approach and got an official air-head on line who changed the subject from what I called about, which simply was: my "automatic" payment billing was not crediting the phone with 90 days airtime. Please fix it yourself, or find me a supervisor who will accomplish this uncomplicated task. He then disconnected me (because he can). I wish I had billed this via American Express. They have the best customer service and ALWAYS effectively resolve unfair issues for their customers. In 12 years, we have never had this krappy service with T-Mobile or Samsung. They actually sent me a new phone promptly, after a battery replacement did not correct the problem. TRACFONE is worse than ever now!!

FrancineRead More
5/9/2016 Tracfone - First I tried hitting the 'zero' rating at the
First I tried hitting the 'zero' rating at the beginning of the Company Rating link but it wouldn't take it. Yes, if I could have clicked on the 'minus' sign, I would have done it.

I have had my phone for over a year and have always gone on-line and added minutes since I use it only if I would have an emergency I add only 60 minutes and 90-days at a time. I received an offer to lower the price from $19.99 to $17.99 so I took them up on it. Same minutes and same number of days. The time isn't scheduled to expire until August 5, 2016. Remember that date!!

On May 8, I received an email from Tracfone telling me that on August 7, my account would be charged $17.99 for 60 minutes and 90 days. I wondered why in the world they would be contacting me on May 8 to tell me this when it's 3 months before my current time expires.

Today, May 9, I receive another email telling me my account was just charged $17.99 for 60 days and 90 minutes. So I supposedly have until November 5 now on my account.

Well, that wasn't going to happen!! Of course I tried calling the usual customer service number and got no where. I hung up and tried again but this time I clicked on the technical service number and got a real person. I explained to him what happened (I knew of course he wouldn't be able to do anything about it but at least I had talked to a real person) so he transferred me to another person. Explained to her what happened. She also had to transfer me to another person. This time I waited for 40 minutes for a person to answer.

I think after waiting for over an hour and 15 minutes all together to be able to get the charge to be credited back to my charge account and verifying some more information, this just might be corrected. They are supposed to delete the auto-pay from my account as this is as useless as anything can be. I will go back to adding my own minutes even though it will cost me $2 more per addition. So beware!! If you have issues with them don't expect to get them settled without spending a lot of time on hold.

There isn't a number out of all the ones I found that will connect you to a live person but hitting the tech # at least started the ball rolling.

LoisRead More
5/2/2016 Tracfone - Cannot activate new phone, old and new phones
Cannot activate new phone, old and new phones read "unregistered sim" Cannot get to a live person Help me.

ArnoldRead More
4/23/2016 I tried to register my TracFone I bought from them
I tried to register my TracFone I bought from them and they said I cant register it I don't have it I told her If I don't have it why did you take my money and send it to me and I can buy airtime, and she says oh you want to buy airtime I just gave up and hung up and use a phone they say I don't have but I bought from them. Not wasting time calling them anymore its almost as cheap just to buy another phone from them than to burn all your minutes up with people who cant understand English and barely can speak it but they try.

mikeRead More
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