Verizon Repair Phone Number



 

Description

Request Verizon repair or check repair status call:
Phone Service: 1-800-837-4966
Internet Service: 1-800-567-6789
FIOS, Internet, TV & Phone: 1-800-837-4966
Landline: 1-800-837-4966
Customers With Disabilities Voice and TTY: 1-800-974-6006


Phone Number

Phone Hint
1-800-837-4966 Direct to human at times, otherwise press 00.
 

Comments

 out of  based on 467 reviews.
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4/8/2017 Verizon Repair - Our phone has been acting up for a couple months.
Our phone has been acting up for a couple months. When it rains our service for phone goes in and out. Last Friday it went out, I went online to report it, we do not have cell phones so this was the only way to report outage. I went right though a chat line, person set up appointment for the following Tuesday 8-12pm. Well the phone was working at that point of his call. He fixed it said the point from which our line works is a mess. He said he fixed it and we should be good. Well Thursday the phone went out after supper. I went online Friday to report it out, all I keep getting was Fios people online and them saying there is not an online chat to report phone out, have to call # they gave me. Well needless to say OUR PHONE WAS NOT WORKING how did they expect me to report it out. Saturday I used the online prompt and now it just keep sending me to the fios people, This is a mess, we're so discussed with our landline, my husband is telling me he wants it out since we can't count on it. Spending money each month on something that doesn't work is crazy,. Every time it has snowed hard or rain storms come in our phone is out. Someone needs to replace the wires and fix problems people are having with their phones. We're paying for our phones and have not service, and to contact someone is a trip, all you get is some sort of answering machine thing which doesn't understand your problem if you do get through online those people help, if it's the right department.!!!! Verizon needs to have people actual people to answer our calls not a tele a prompt service!!!!!


Linda Krajec Read More
4/3/2017 Verizon Repair - Terrible service!
Terrible service!

Lynn Read More
1/24/2017 Verizon Repair - Verizon Terrible service. Was promised window
Verizon Terrible service. Was promised window between 1-5 to correct two lines in our home. One with no dial tone and one with static. I received a text message 4 hours ago telling me they were going to be here between 3:30-4:30PM. It is now 7:30PM and no one showed up.
I contact repair service by phone and was told they work until 9:00PM. That is fine but don't tell customer
service will be done within a 4 hour window.
I wish I could find another company that will offer a triple play when I decide to change over. I donot want to use
Verizon - not a good company.

Patricia Read More
1/1/2017 Verizon Repair - I am very upset, I have been without telephone
I am very upset, I have been without telephone service and internet service for the month of December.
I was told that the service will be repaired within 48 hours, The 48 hours has passed and I still do not have service.
I was told the problems were in the street and it would be corrected in 48 hours and nothing has been done,

Rachel M Hodges Read More
12/27/2016 Verizon Repair - never arrived within appt time frame came 3 1/2
never arrived within appt time frame came 3 1/2 hrs after scheduled time as i was leaving my home service is terrible

pappie Read More
12/27/2016 Verizon Repair - never arrived within appt time frame came 3 1/2
never arrived within appt time frame came 3 1/2 hrs after scheduled time as i was leaving my home

james Read More
12/10/2016 Verizon Repair - Horrible Seevice. Phones. Have been disconnected
Horrible Seevice. Phones. Have been disconnected twice in three weeks. No one answers the phone. How do they stay in business.

Bob Read More
12/8/2016 Verizon Repair - The technician, Butch, was scheduled to repair our
The technician, Butch, was scheduled to repair our phone line between 11 & 3. He was here very shortly after 11. I was contacted to remind me of the technician coming & received several calls during the process. After repairing the problem, the technician called to let me know what was wrong and that it was repaired. He was very pleasant to talk with and answered questions in a professional manner. No further issues with phone so far.


Melodie Read More
12/3/2016 Verizon Repair - Horrible Seevice. Phones. Have been disconnected
Horrible Seevice. Phones. Have been disconnected twice in three weeks. No one answers the phone. How do they stay in business.

Bob Read More
10/30/2016 Verizon Repair - Verizon needs to update their equipment every time
Verizon needs to update their equipment every time it rains I cannot use my phone because of the static on my line. In 50 years of having my phone I never had this problem until I took the package deal of the internet and phone service, sorry I changed it.

Jennie Read More
10/14/2016 Verizon Repair - had to go to computer to find telephone number for
had to go to computer to find telephone number for landline repair and all I got was a recording . The repair number should be on Verizon bill at all times. I am 88 years old and this is frustrating.


John

john Read More
10/6/2016 Verizon Repair - I have called Verizon at least 5 times and I keep
I have called Verizon at least 5 times and I keep getting switched from dept to dept. Here is my problem I have an old utility pole that is about to fall PSEG installed a new pole and have moved the wires over same for Comcast The pole is about to fall and there are Verizon wires still attached to it. Who do I call to get the wires changed to the new pole. Like I said the pole is about ready to fall over Please advise ASAP

Vinnie Read More
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