Verizon Repair Phone Number



 

Description

Request Verizon repair or check repair status call:
Phone Service: 1-800-837-4966
Internet Service: 1-800-567-6789
FIOS, Internet, TV & Phone: 1-800-837-4966
Landline: 1-800-837-4966
Customers With Disabilities Voice and TTY: 1-800-974-6006


Phone Number

PhoneHint
1-800-837-4966Direct to human at times, otherwise press 00.
 

Comments

 out of   based on 452 reviews.
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Date Rating Comment
9/20/2016 Verizon Repair - For three weeks I have been trying to get my
For three weeks I have been trying to get my elderly (age 87) mother's phone reconnected with no success despite promises from company and apologies and admissions that the company made a mistake when they disconnected the phone number my mother had had for 50 years. She lives alone is the country and I am worried about her safety. I have spent 6 hours on the phone over the past week with the company. As has my sister and my brother three weeks ago. Her bill is current (auto pay) and always has been paid! Yesterday they promised a reconnect by noon. The phone does not work. Horrible service. Pleasant customer service folks who apologiz and do nothing--except demand more information--where so their accountability?!!! They disconnected the phone with no notice or reason. No stars for this company. What is the opposite of stars?

RobinRead More
9/6/2016 Verizon Repair - This is my second issue concerning service since
This is my second issue concerning service since MARCH 20-16. Very poor service. Appointment was made for a four hour window Received a call at 6:55am reminding me of the service call. NO technician came to complete the work as scheduled. Therefore, I missed a day of work for nothing. I find this totally unacceptable. MY PHONE NOR MY FAX LINE IS WORKING. So with that in mind how much of a discount will be credited to my bill.

A. J.Read More
8/30/2016 Verizon Repair - Have lived for thirty years in same house with
Have lived for thirty years in same house with same land line telephone number. Have always paid bill. Also have Verizon fios, Internet high speed upgraded and three separate Verizon wireless cell phone numbers in addition to landline. All bills are always paid. Have requested an updated Verizon utility pole #12 to replace a telephone utility pole that brings the electricity as well Internet phone and fios TV to house. All adjacent poles have been replaced to legal Height and legal Circumference/legal Radius recently. PS&G sent multiple emails stating Verizon pole#12 must be replaced by Verizon - not by PS&G. Have repeatedly requested that Verizon replace antique, skinny, and pockmarked Pole#12 behind my home which is lower than adjacent poles #11 and #13. In the interest of public safety I would like the new pole to be put in ground first. Then Verizon can switch their service while co-ordinating with PS&G to come out to switch their electric lines. Respond in writing!

ThomasinRead More
8/15/2016 Verizon Repair - Scheduled appointment from 8-12, four hours later
Scheduled appointment from 8-12, four hours later no technician, phone does't work, Verizon's "customer service" is horrible.

MikeRead More
8/10/2016 Verizon Repair - Verizon deserves no stars. What a clown show these
Verizon deserves no stars. What a clown show these people run. Disgusted.

BethRead More
7/26/2016 Verizon Repair - I'VE BEEN ON HOLD FOR 45 MINUTES. I REDIALED AND
I'VE BEEN ON HOLD FOR 45 MINUTES. I REDIALED AND LEFT ME CELL NUMBER TO GET A CALLBACK WHEN A REP WAS AVAILABLE. THE CALLBACK WAS WITHIN 5 MINUTES TO WHICH I WAS AGAIN PUT ON HOLD. I HAVE BEEN TRYING TO GET MY SERVICE REPAIRED FOR OVER TWO WEEKS.

WrenRead More
7/15/2016 Verizon Repair - Today I contacted Verizon by phone and after a
Today I contacted Verizon by phone and after a lengthy attempt to speak to a real person, I was connected to Daniel in CA thankfully not India. Daniel understood my problem which is every time my phone rings I lose my internet connection. He suggested attaching a filter to the jack and is sending me one. Also is having Verizon monitor my phone. He also was very patient with my limited knowledge of tel apparatus.
Thank you Daniel

SheilaRead More
7/14/2016 Verizon Repair - I was put on hold for them to research the problem
I was put on hold for them to research the problem history. Got disconnected- Waited on hold again. Woman was rude and would not help me. I explained that it wasn't a problem 2 weeks ago and now they won't help me with the problem. This is a business. We are totally disgusted with Verizon service.
I have never been treated so rudely by another business and when I asked to speak with another representative or supervisor she hung up on me.


RoseRead More
7/1/2016 Verizon Repair - i spoke for 45 minutes to a man in mexico trying
i spoke for 45 minutes to a man in mexico trying to get my phone repaired, finally, i got furious , yelled. demanded, and got a repair man to come, but, the phone started to work 6 hours later.
i am now trying to cancel appointment, been on the phone, listening to music for 30 minutes. i

ruth Read More
6/6/2016 Verizon Repair - I have had no internet or phone since May 28 i
I have had no internet or phone since May 28 i have spoken to at least 10 different reps from India to no avail. I get a different answer every time. They refuse to send me a technician as it supposedly can be fixed through the office . Also refuse to let me talk to a supervisor. It is our vacation home and I can only be there on the weekends they assured that on sat. June 4 it would be repaired. As of yesterday it still is not working. I would like a technician to come out Friday June 10 as I will be there then. If this is not resolved by then I will be taking the modem back to Verizon and switching to comcast. Unfortunate as I have had for Verizon for 30 years or more.

NancyRead More
4/28/2016 Verizon Repair - BEEN WAITING A WEEK STILL NO TECH.TECH ARE SITTING
BEEN WAITING A WEEK STILL NO TECH.TECH ARE SITTING IN TRUCKS,CAUSE NO ONE DISPATCHING CALLS

KRead More
4/27/2016 Verizon Repair - 3 MONTHS BROKE GARBAGE THEY REFUSE TO FIX
3 MONTHS BROKE GARBAGE THEY REFUSE TO FIX UNDEGROUNDC ABLE THERE MORONS IAM DISALBED CANT GET A LINE TO CALL 911 ASSHOLES THEY ARE IAM GOING TO THE MEDIA NOWWWWWWW

CHARIERead More
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