Yelp Customer Service Phone Number



 

Description

Yelp is a local online directory. Founded in 2004, Yelp helps people find great local businesses like dentists, hair stylists and mechanics.

Yelp Corporate Office Headquarters HQ
706 Mission Street, 7th Floor
San Francisco, CA 94103
Phone Number: 1-415-908-3801

Phone Number

PhoneHint
1-415-908-3801Help Desk Only
 

Comments

 out of   based on 1690 reviews.
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Date Rating Comment
12/31/2016 Yelp Customer Service - I posted the following complaint on yelp and it
I posted the following complaint on yelp and it was deleted (not just “not recommended” but actually deleted) due to “Content Guidelines violations”. They said it fell outside of a “typical consumer experience”. If you read the review below, you will realize that people considering using this business need to be informed!! When reviewing the Content Guidelines, I have no idea why this review was deleted. Further, the email I was sent informing me my post was deleted, was a no-reply email, and there is no way to contact someone through phone or email to answer any of my questions. My experience in my post is SO SO SO important for people to know that are considering using the Pet Vet I reviewed. Its a life and death situation for pets. I can not understand why my review was deleted twice, and it makes me not trust yelp reviews anymore. I would like someone at Yelp to contact me and explain why they are keeping this important information form the public, or are they just going to delete this post too? I am in the process of speaking to the Orange County Register about the fact that Yelp keeps important reviews from customers to appease business owners. Please see my review below:

Removed Content:
DO NOT EVER BOARD YOUR PET HERE!!! While I was getting into my car a few Saturdays ago in the Seabridge neighborhood behind The Pet Vet, two of their employees approached me and asked me to be on the lookout for a small black and brown terrier chihuahua mix (about 15 -20 pounds). An employee had let the dog out, it had been sighted in my neighborhood for the past couple of hours, but no one could catch it. To make matters worse, a coyote had been sighted numerous times in Seabridge that day. I texted about ten neighbors and for the next couple of hours people were searching by car, bike, and foot. The word spread and even more people came out to search. We all have our own fur babies and could not imagine what it would be like to come home from a vacation to find that they lost our dog. It was spotted many time during our search, but no one could catch it. Luckliy, right when we were about to call it quits, 5 of us happened to be at the right place at the right time, and we caught the very scared dog. My husband even got bit, but not that bad. We were able to give the dog back to the employees who were driving around the neighborhood searching for the dog, but in retrospect we wish we had kept the dog and tried to find the owner. I guarantee that they will not tell the owner what happened, and they will never know how a community of dog lovers came together to save their dog. Then, come to find out, the dog originally ran down to Garfield and Beach, turned back around and ducked into our neighborhood. One person even saw it run across Beach Blvd! I also heard through the Community Huntington Beach Facebook page and the Nextdoor App, that this is not the first time a dog has gotten out. I can’t believe how irresponsible this vet is!!!!

noraRead More
12/13/2016 Yelp Customer Service - Yelp allows inaccurate reviews to be posted. A
Yelp allows inaccurate reviews to be posted. A client gave a completely inaccurate one star yelp review and actually tried to extort $2,000 to take down the inaccurate, inflammatory review! Therefore, Yelp can be a vehicle for clients to hold businesses "hostage" for extortion. I thought extortion was illegal in this country!

FranRead More
11/10/2016 Yelp Customer Service - yelp is a fraud. They only want your money.
yelp is a fraud. They only want your money.

jeanRead More
11/9/2016 Yelp Customer Service - Yelp is not a good website to post your business
Yelp is not a good website to post your business at all. They refuse to take down a review that is all but false. When you say you have proof to prove it, they refuse to take it down. They won't even look at the proof you have I regret posting my business on yelp. Now I can not take it down, because they are holding it hostage.

memeRead More
11/4/2016 Yelp Customer Service - Yelp is becoming a total joke. No verification,
Yelp is becoming a total joke. No verification, they allow BS reviews to stand and the result is meaningless!!

DougRead More
10/28/2016 Yelp Customer Service - As a company I believe you are a joke, how you can
As a company I believe you are a joke, how you can approve review were customers can mention employees names, this is defamatory. Before approve or post review you need to make sure that not name of person should be involve on the web, better start thinking what is the best for all before someone will take it to court.

tony maneroRead More
10/18/2016 Yelp Customer Service - Yelp is the worst in the world. I hope you all go
Yelp is the worst in the world. I hope you all go to jail for allowing slander to be posted on your site every day.

JoeRead More
10/5/2016 Yelp Customer Service - Yelp takes no effort to fact check the reviews
Yelp takes no effort to fact check the reviews posted, as such when someone makes a false claim (claiming to have been a client when they never were) they will do nothing about it. They don't care that you can prove that the person wasn't a client and in fact is a competitor. They are trying to force me to post a picture of myself for my business profile. It is irrelevant what I look like, and if I don't comply to their demands I am not allowed to respond to reviews which is crap.

JasonRead More
9/2/2016 Yelp Customer Service - I was penalized for not answer emails, that never
I was penalized for not answer emails, that never ever got to my inbox. And they closed my account with no warning at all. Seems really unprofessional to not give someone an opportunity to fix the issue before action is taken place. Then there is no customer support or help to resolve. I have had my yelp for years!

AngelaRead More
8/30/2016 Yelp Customer Service - why can't i post anything ? it says i will get an
why can't i post anything ? it says i will get an email confirmation & i never did. twice i tried it but it doesn't work.

mjRead More
8/17/2016 Yelp Customer Service - Growing Tree Pre School @ 223 Seal Beach Blvd.
Growing Tree Pre School @ 223 Seal Beach Blvd. closed after 32 wonderful years. Please remove from your website.
Thank you,
Seretta Fielding
Director


Seretta FieldingRead More
7/25/2016 Yelp Customer Service - worst company to deal with... Bought a voucher ,
worst company to deal with... Bought a voucher , then the company did not honor it. Still trying to get my money back from yelp.

JoAnnRead More
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