Yelp Customer Service Phone Number



 

Description

Yelp is a local online directory. Founded in 2004, Yelp helps people find great local businesses like dentists, hair stylists and mechanics.

Yelp Corporate Office Headquarters HQ
706 Mission Street, 7th Floor
San Francisco, CA 94103
Phone Number: 1-415-908-3801

Phone Number

PhoneHint
1-415-908-3801Help Desk Only
 

Comments

 out of   based on 1682 reviews.
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Date Rating Comment
9/2/2016 Yelp Customer Service - I was penalized for not answer emails, that never
I was penalized for not answer emails, that never ever got to my inbox. And they closed my account with no warning at all. Seems really unprofessional to not give someone an opportunity to fix the issue before action is taken place. Then there is no customer support or help to resolve. I have had my yelp for years!

AngelaRead More
8/30/2016 Yelp Customer Service - why can't i post anything ? it says i will get an
why can't i post anything ? it says i will get an email confirmation & i never did. twice i tried it but it doesn't work.

mjRead More
8/17/2016 Yelp Customer Service - Growing Tree Pre School @ 223 Seal Beach Blvd.
Growing Tree Pre School @ 223 Seal Beach Blvd. closed after 32 wonderful years. Please remove from your website.
Thank you,
Seretta Fielding
Director


Seretta FieldingRead More
7/25/2016 Yelp Customer Service - worst company to deal with... Bought a voucher ,
worst company to deal with... Bought a voucher , then the company did not honor it. Still trying to get my money back from yelp.

JoAnnRead More
7/23/2016 Yelp Customer Service - This company is a cesspool. People can post
This company is a cesspool. People can post whatever they want without any verification that they were even at your business. They call non stop to sell you some sort of business package. "Yelpers" are cowards that don't have the grapes to sort out issues with the location, but go out and write about it on this garbage site. If they spoke to someone on location they might get retribution of some sort... instead they post untrue crap and get nothing. A lot of business owners have families to support and really want to make customers happy and return. These people are spineless.

yelpsucksRead More
7/12/2016 Yelp Customer Service - The worst customer service in the world. I have a
The worst customer service in the world. I have a frivolous review up on my business. This has happened a couple of times and Yelp does new zero fact-checking for frivolous reviews. The review states that two Mexican guys came out to this person's house. I am a sole proprietor and do all of my work myself. I have no employees. Yelp slanders my business and asks me for advertising money. Essentially holding me hostage. When you call the customer service number every single Auction Direct you to their web page. I am not stupid, they just want you to agree to their terms of service so they will not be held liable. Shame on Yelp and everybody who works for them.

Here's you reviewRead More
6/30/2016 Yelp Customer Service - The worst company to deal with. They posted a
The worst company to deal with. They posted a close sign for my business, closed out the account so I do not have access and have been zero help in correcting the situation. I am wondering why there isn't a class action lawsuit against them, so the damage they are doing to business without being responsible for their own actions!

Wish I could give them a zero.

ChristinaRead More
5/19/2016 Yelp Customer Service - I would give Yelp a negative number if I could.
I would give Yelp a negative number if I could. All the above reviews of Yelp are true. They generally post only the negative reviews even though the person never did a review before. All the positive reviews are put as "not recommended." The only way to eliminate the negative reviews or to get the positive review recommended is to advertise with them. It is extortion. I would like someone to start a class action suit against this company.

TomRead More
3/14/2016 Yelp Customer Service - We, as consumers,(generally) go on the internet
We, as consumers,
(generally) go on the internet to "make a review" about negative experiences.

But in contrast:
"YELP" will give PENALTY of LOCKING OUT.
Saying "Oops something went wrong" --- be it that one clicks, successfully, on TOO MANY "useful" boxes.
"Useful" 1-star reviews that are agreed to.

This further proves what society has been saying all along: that "Yelp" be an internet review business that operates by endorsements accepted by others. This is a reputation of "Yelp."



mikeRead More
3/10/2016 Yelp Customer Service - I have a small business and for the past two weeks
I have a small business and for the past two weeks I been trying to reply to two reviws from customer that are making my business look bad and I want to give the readers both side of the story.Yelp does not let me write back because they say my picture was not approved. They say that they can't see my face and to remove my glasses. The part that makes me mad that the photos are clear and I don't even wear glasses. I have submitted a total of 4 pictures and none have been approved. I contacted customer service and they said they started a case but I did not get a case number to follow up did not get a follow up confirmation that they are working on the proble. I requested to speak to a manager and I was told managers can't do anything. Why have a manager than. I was finally transferred but I knew I would just get a voice mail its a classic to get rid of you. Before I got transferred I asked how for the time frame of a call back and I was told probably 24 hours that she meaning the manager was pretty good in returning calls. A company that big with stocks don't follow a call back protacall and let the employees decide weather to call back or not. There has to be a time frame to solve the problem and call backs and escalation team. Long story short I did not get call back.

Worst thing about this that no one might even read this but they will use it for training and my problem will not be solved.

I asked to be removed from yelp if they can't solve my problem and I was told they won't do it.

What can I do?


EverRead More
3/9/2016 Yelp Customer Service - Yelp has been posting our competitors website on
Yelp has been posting our competitors website on our page. I can't get a hold of them to change it. I wonder if I can sue them over this?

ColleenRead More
3/5/2016 Yelp Customer Service - Owner of S & S Collectibles, I own and operate a
Owner of S & S Collectibles, I own and operate a ANTIQUES business at 2516 Pennington, Rd. (route 31) Pennington, N.J. WE ARE NOT CLOSED , contact us at 609 273-3060 for appointment and your needs.

Stan (Collectallman)Read More
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