Angi customers may need support with finding a home-service professional, an instantly booked project, a missed appointment, refund, project cancellation, Angi Key membership, legacy Angie’s List membership, account login or complaint involving a professional found through the platform. Angie’s List is now Angi, so customers may still encounter the older name in account records, emails, searches and billing history.
How to Contact Angi Customer Service
- Angi Homeowner and General Questions: 1-888-811-2644
- Angi Service Support: 1-888-819-2644
- Concerns About an Angi Professional: 1-888-819-2644
- Angi Key and Legacy Membership Support: 1-888-828-5478
- Angi Pro Support: 1-888-819-2644
- Angi Pro Support Hours: Monday-Friday, 8 a.m.-8 p.m. Eastern Time
- Accessibility: Dial 711 for Nationwide TDD/TTY service
- Angi Contact Page: Choose the appropriate Angi support route
- Angi Help and FAQs: Angi Frequently Asked Questions
- Angi Account: Manage your Angi account
- Official Website: Angi.com
Angi does not currently publish one set of general homeowner telephone hours on its main Contact page. If telephone support is unavailable, use the Help Center or the account-connected support options available for the specific project.
Best Angi Support Route by Issue
- General homeowner question: Call 1-888-811-2644.
- Instantly booked Angi project: Open the affected project and use project-connected support or live chat.
- Professional did not arrive: Check the booking, message the professional and contact project support.
- Refund for an Angi-paid service: Start from the applicable booking and contact Angi service support.
- Contractor hired and paid directly: Start with the professional and the written agreement, while reporting serious platform concerns to Angi when appropriate.
- Angi Key membership: Manage the membership through your account or call 1-888-828-5478.
- Account login: Use the email passcode sent through Angi’s account sign-in system.
- Concern about a professional: Call 1-888-819-2644.
- Angi Pro business account: Call 1-888-819-2644.
Is Angie’s List Now Angi?
Yes. Angie’s List is now Angi.
The company rebranded the consumer platform while retaining many of the home-service features associated with Angie’s List, including professional listings, reviews and project research. Angi has also expanded into upfront pricing, direct project booking, payment and other home-service tools.
Customers searching for:
- Angie’s List customer service
- Angie’s List phone number
- Angie’s List membership cancellation
- Angie’s List billing
- Angi customer service
should generally use the current Angi support routes on this page.
Angi Instantly Booked and Pre-Priced Services
Some Angi projects can be booked at an upfront price and paid for through Angi. These transactions are different from simply finding a contractor on Angi and then hiring that business independently.
For an Angi-booked service, project support can help with issues such as:
- Rescheduling
- Cancellation
- Professional assignment
- A professional not arriving
- Incomplete work
- Project-payment questions
- Refund requests
- Eligible Happiness Guarantee concerns
Sign in using the email address associated with the booking so Angi can connect the request to the correct project.
Angi Professional Did Not Arrive
If an assigned professional misses the scheduled appointment:
- Check the project page for an updated arrival time.
- Review messages from the professional or Angi.
- Attempt to contact the professional through the approved Angi communication method.
- Save a screenshot showing the scheduled appointment.
- Contact Angi service support if the professional still does not arrive.
- Ask whether the project can be reassigned, rescheduled or refunded.
- Confirm whether any cancellation or missed-appointment charge will be removed.
How to Cancel or Reschedule an Angi Project
Open the affected project through Angi’s website, app or booking-support system and review the available reschedule or cancellation option.
Before canceling, check:
- Scheduled service date
- Arrival window
- Cancellation deadline
- Any applicable cancellation charge
- Whether a professional has already been assigned
- Whether materials were purchased for the project
- Whether the payment will be refunded or converted to account credit
Save the cancellation confirmation. Deleting the Angi app, blocking communications or only telling the professional not to arrive should not be treated as confirmation that Angi canceled the booking.
Angi Refund and Billing Help
The correct refund process depends on who processed the payment.
- Paid directly through Angi: Use the project page and Angi service support.
- Purchased through a retail partner: Review the retailer’s order and the Angi service confirmation.
- Paid the professional directly: Follow the professional’s contract and payment terms.
- Angi membership charge: Review the membership settings and contact membership support.
- App-store subscription: Check the Apple or Google billing account when applicable.
For a refund request, have:
- Project or membership involved
- Transaction date
- Amount
- Reason for requesting the refund
- Photos or relevant documentation
- Previous booking or case number
- The resolution you are requesting
Ask whether an approved refund will return to the original payment method or appear as Angi credit and save the confirmation until the transaction is complete.
Unexpected Angi Charge
An unfamiliar Angi or Angie’s List charge may relate to:
- An instantly booked service
- A recurring home-service booking
- An Angi Key membership
- A legacy Angie’s List membership
- A cancellation-related charge
- A transaction made by another authorized household member
- A temporary payment authorization
Review your Angi account, project history, membership settings and email receipts first.
If nobody authorized the transaction, contact Angi and the card issuer promptly. Change the Angi account and connected email credentials if you believe someone gained unauthorized access.
How to Cancel Angi Key
Angi Key is a paid membership offering benefits and discounts on eligible Angi services.
To manage or cancel the membership:
- Sign in to your Angi account.
- Open Manage Membership.
- Review the current renewal date.
- Turn off renewal or follow the displayed cancellation instructions.
- Save the confirmation.
You can also call 1-888-828-5478 or use Angi Help Center chat.
Angi says customers who cancel before the next renewal can generally continue using membership benefits through the current paid period.
Refund After an Angi Key Auto-Renewal
Angi’s current FAQ says an automatically renewed Angi Key membership can be canceled with a refund request within 60 days after renewal.
Call 1-888-828-5478 or use Angi’s Help Center.
Have the membership email address, renewal date and charged amount ready and ask for written confirmation that future renewal has been turned off.
Legacy Angie’s List Silver and Gold Memberships
Some older accounts may still contain a paid Silver or Gold Angie’s List membership. Angi’s current FAQ says these memberships can be managed through the account or canceled through membership support at 1-888-828-5478.
Unsubscribing from marketing email does not cancel a paid membership.
Angi Happiness Guarantee
Angi promotes a Happiness Guarantee for eligible projects that are booked and paid for through Angi.
Current Angi materials say eligible projects can receive protection up to the project’s purchase price, plus limited additional damage protection subject to eligibility, limits and exclusions.
The Happiness Guarantee should not be assumed to cover:
- Every contractor listed on Angi
- A project hired and paid for entirely outside Angi
- Work outside the approved project scope
- A claim filed after an applicable deadline
- Losses excluded under the current terms
Visit the Angi Happiness Guarantee page and review the terms applicable to your specific booking.
Complaint About an Angi Professional
Angi asks customers with legal, ethical or financial concerns about a professional in its network to call 1-888-819-2644.
Have:
- Professional or business name
- Angi profile when available
- Project date
- Whether payment was made through Angi or directly to the professional
- Written estimate or contract
- Photos of the work
- Relevant messages
- Licensing or insurance concerns
- The resolution already requested from the professional
Professional Found on Angi but Hired Directly
If you used Angi to locate a professional but then negotiated the scope, contract and payment directly with that business, your transaction can be different from an Angi-booked project.
For a direct contractor dispute:
- Review the estimate and signed contract.
- Save messages and dated photographs.
- Send the business a clear written request for correction.
- Check contractor licensing through the appropriate state or local agency.
- Confirm applicable insurance.
- Follow any dispute or notice process in the contract.
- Report serious platform, licensing or professional-conduct concerns to Angi.
Angi may review a professional’s use of its platform, but it may not have the ability to force an independently hired contractor to refund or redo work performed outside an Angi-paid booking.
What Does Angi Approved Mean?
Angi Approved is a designation for professionals that meet Angi’s current eligibility requirements.
Angi currently says that for ordinary Angi Approved businesses, the business owner undergoes a criminal background check and the business must meet licensing-related requirements. Some larger businesses are identified as Approved Corporate and are treated differently under Angi’s screening program.
Before hiring a professional:
- Verify the current contractor license when one is required.
- Ask for current liability insurance information.
- Confirm who will actually perform the work.
- Get a detailed written estimate or contract.
- Confirm responsibility for permits.
- Document deposits and payments.
Angi Account Login and Passcode Help
Angi currently uses an email-based passcode system for homeowner account access.
- Open Angi.com or the Angi app.
- Enter the email address associated with the account.
- Check your email for the unique six-digit code.
- Enter the code to complete sign-in.
If the code does not arrive, check the email spelling and spam or junk folders and request a new code.
Do not give an Angi login passcode to a contractor, caller or person claiming to provide technical support.
Angi Pro Customer Service
Contractors and other home-service businesses use Angi Pro support rather than ordinary homeowner support.
- Angi Pro Support: 1-888-819-2644
- Pro Support Hours: Monday-Friday, 8 a.m.-8 p.m. Eastern Time
Professional account issues can include:
- Business profile
- Advertising
- Leads and customer matches
- Reviews
- Service categories
- Licensing information
- Account access
- Business billing
- Cancellation or agreement questions
Review the applicable advertising or service agreement before disputing business charges or requesting cancellation.
Angi, Angie’s List and HomeAdvisor
Angie’s List became Angi. HomeAdvisor is a related home-services platform associated with Angi Inc., but customers should not assume that every HomeAdvisor account, lead, professional contract or payment can be handled through ordinary Angi homeowner support.
Use the brand shown on the project confirmation, billing statement or professional agreement.
How to Escalate an Angi Complaint
- Determine who controls the issue. Identify whether the transaction involves Angi, a retail partner or an independently hired professional.
- Use the support route tied to the transaction. Project support is best for an Angi-paid booking; membership support is best for an Angi Key charge.
- Provide a concise timeline. Include booking dates, payments, missed appointments and previous responses.
- State the resolution requested. Ask specifically for a refund, rescheduling, cancellation, professional review or billing correction.
- Request a case number. Keep it with subsequent support contacts.
- Save evidence. Retain chats, emails, booking screenshots, contracts, receipts and refund confirmations.
- Request additional review. Ask for escalation if the initial response does not address the documented problem.
- Use outside remedies when appropriate. Contractor licensing agencies, consumer-protection offices or financial institutions may be relevant depending on the dispute.
About Angi
Angi is a home-services platform that helps homeowners research projects, find local professionals, compare providers, book certain services and manage home projects. The company began as Angie’s List in 1995 and later rebranded as Angi.
Angi Inc. currently lists its corporate office as:
Angi Inc.
3815 River Crossing Parkway
Suite 360
Indianapolis, IN 46240
Angi’s current corporate contact page also publishes:
- Corporate Office Phone: 1-303-963-7200
- Corporate Toll-Free Phone: 1-877-800-3177
These corporate numbers and the Indianapolis office should not replace the homeowner, project, membership or Angi Pro support routes for ordinary customer-service problems.
Angi Customer Service Reviews and Complaints
CustomerServiceNumbers.com currently shows an Angi rating of 2.7 out of 5 stars based on 7 published reviews.
The visible reviews are primarily historical Angie’s List experiences from 2016 through 2018. They discuss issues including membership cancellation, billing after a customer believed a membership had ended, refund or credit requests, changing an account email address, difficulty obtaining telephone assistance and an older website-access problem.
Because these reviews predate much of Angi’s current booking system, branding and support structure, they should not be treated as a complete measurement of Angi customer service in 2026.
If you have contacted Angi recently, you can leave a firsthand review below. Helpful reviews explain:
- Whether you were a homeowner or professional
- Whether the issue involved a project, membership, refund, account or contractor
- Whether the project was booked and paid for through Angi
- Which support method you used
- Whether Angi provided a case number
- How long the response or refund took
- Whether the issue was ultimately resolved
Protect your privacy: Do not post your home address, access instructions, email address, telephone number, payment-card information, account passcode, booking number, membership number, unredacted contract or private support documents in a public review.
Angi Customer Service Frequently Asked Questions
What is the Angi customer service phone number?
Angi lists 1-888-811-2644 for general homeowner questions. Service support and concerns involving professionals can be directed to 1-888-819-2644.
What is the Angie’s List customer service phone number?
Angie’s List is now Angi. Customers with older Angie’s List accounts should use current Angi support routes.
How do I cancel Angi Key?
Sign in and use Manage Membership or call 1-888-828-5478.
Can I get a refund for an Angi Key renewal?
Angi currently says customers can request cancellation and a refund within 60 days after an automatic Angi Key renewal.
How do I contact Angi about a project problem?
Use the support option connected with the affected booking or call Angi service support at 1-888-819-2644.
What if an Angi professional does not show up?
Check the booking and messages, attempt to contact the professional and then contact project support. Ask about reassignment, rescheduling or a refund.
Does Angi guarantee every contractor?
No. The Happiness Guarantee applies to qualifying projects booked and paid for through Angi and remains subject to eligibility, limits and exclusions.
Does Angi background-check every worker?
No. Angi says its ordinary Angi Approved screening generally includes a background check of the business owner, not every employee or subcontractor. Approved Corporate providers are also treated differently.
Can Angi make an independent contractor refund me?
Angi may investigate platform or professional-conduct concerns, but a contract negotiated and paid directly with an independent business may remain primarily a dispute between the homeowner and that professional.
How do I log into Angi?
Enter the email address associated with the account and use the six-digit passcode Angi sends by email.
What is the Angi Pro support number?
Angi Pro support is available at 1-888-819-2644, Monday-Friday from 8 a.m.-8 p.m. Eastern Time.
Where is Angi headquartered?
Angi’s current official contact and legal information lists Angi Inc. at 3815 River Crossing Parkway, Suite 360, Indianapolis, IN 46240.
Related Angi and Home-Service Customer Service Resources
- Houzz Customer Service
- Yelp Customer Service
- Google Customer Service
- Official Angi Contact Page
- Official Angi Frequently Asked Questions
- Angi Happiness Guarantee
- Angi Account Login
About This Page
Updated August 24, 2026. CustomerServiceNumbers.com reviewed Angi’s current homeowner and service-support telephone numbers, Angi Pro contact information, Angi Key and legacy membership cancellation procedures, automatic-renewal refund guidance, account login, Happiness Guarantee, contractor-screening information, corporate address and the seven historical Angi/Angie’s List reviews currently documented on this page.
CustomerServiceNumbers.com is an independent consumer information and review website and is not affiliated with Angi, Angie’s List, HomeAdvisor, Angi Inc., a retailer or any service professional. We cannot access an Angi account, cancel a membership, reschedule a project, issue a refund, approve a Happiness Guarantee claim, investigate a contractor, remove a review or change an Angi Pro agreement.
Angi telephone numbers, memberships, booking systems, guarantees, screening requirements, refund procedures and support routes can change. Verify important project-specific information through Angi, the applicable professional, retailer, licensing authority or financial institution.
