Alex and Ani Customer Service – Complaints And Reviews

1-800-725-7822

Before purchasing jewelry or accessories from Alex and Ani, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Alex and Ani is known for its unique, eco-friendly jewelry that often carries symbolic meaning, making it a popular choice among consumers.

How to Contact Alex and Ani

You can reach Alex and Ani customer service using the following details:

  • Phone Number: 1-800-725-7822
  • Email Support: Alex and Ani offers support through their online contact form available on their website.
  • Customer Service Hours: Monday – Friday, 9 AM – 5 PM ET
  • Corporate Address: Alex and Ani, LLC, 10 Briggs Drive, East Greenwich, RI 02818
  • Website: https://www.alexandani.com

Alex and Ani Customer Support Reviews and Complaints

When considering purchasing jewelry from Alex and Ani, it’s helpful to review their customer service feedback. Alex and Ani often competes with other jewelry brands like Pandora, Tiffany & Co., Kay Jewelers, and Zales. Customer reviews often highlight the meaningful designs and the quality of their jewelry, while some complaints focus on customer service issues, such as delays in shipping, difficulties with returns, and response times.

Comparing Alex and Ani with competitors like Pandora, Tiffany & Co., Kay Jewelers, and Zales can provide a broader perspective on the jewelry market. By evaluating customer reviews and complaints, you can make a more informed decision about whether Alex and Ani is the right choice for your jewelry purchases.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing from Alex and Ani.

Note: This website listing is not associated with Alex and Ani. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Alex and Ani does not provide support services directly through this website. For any questions or concerns about Alex and Ani products or services, contact their customer service representative directly.

Alex and Ani Bracelet Repair Issue

May 21, 2014

I received the Spike of Courage bracelet as a gift. One of the spikes broke off. I have been trying to get it fixed or replaced with no success. It was purchased @ a Hartson jewelry store and registered and I went there and they told me it was discontinued. I have visited several Alex and Ani stores in New Haven, CT and Westport, CT, and Paper Stores in CT and no one has it or can get it. I would like the same bangle and would like to know how to return the broken one and get a replacement of exact same bangle. No one seems to know what to do and I have gotten no positive answers, please help me and advise me on how to get a new bangle and how to go about it. I like your items and especially love my Spike of Courage. I have the bangle and the broken-off piece.

Avatar for Julie C
Julie C
2.4
2.4 out of 5 stars (based on 889 reviews)

Alex and Ani Bracelet Repair Issue

May 21, 2014

I received the Spike of Courage bracelet as a gift. One of the spikes broke off. I have been trying to get it fixed or replaced with no success. It was purchased @ a Hartson jewelry store and registered and I went there and they told me it was discontinued. I have visited several Alex and Ani stores in New Haven, CT and Westport, CT, and Paper Stores in CT and no one has it or can get it. I would like the same bangle and would like to know how to return the broken one and get a replacement of exact same bangle. No one seems to know what to do and I have gotten no positive answers, please help me and advise me on how to get a new bangle and how to go about it. I like your items and especially love my Spike of Courage. I have the bangle and the broken-off piece.

Avatar for Julie C
Julie C
CustomerServiceNumbers.com