How to Contact Ancestry.com Customer Service
Phone Number: 1-800-262-3787
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19 Responses
I am not happy that it was much easier it seems to sign on to ANC than to sign out (in order not to be billed). And had I not been looking for something else today, 6 months after signing up in August, I would not have known that I’ve been getting billed $9.99 since August. How unfair is this? I am imagining that ANC can see that there has been no action on my account since a few hours after I signed on and then signed out, believing I was cancelling my account in order to avoid being billed.
Please help correct this–and advise me that it is being taken care of.