Fiverr Customer Service, Refunds, Account Help, Reviews and Complaints

Contact Fiverr customer service for help with buyer orders, seller accounts, order disputes, refunds, cancellations, disabled accounts, account access, seller payouts, payment issues, Trust & Safety reports, and customer reviews. Fiverr generally routes support through its Help Center, Resolution Center, and logged-in support tools instead of a public customer service phone number.

Fiverr Customer Service and Support

Important Fiverr Support Note

Fiverr does not promote one universal public phone number for regular buyer, seller, order, refund, payout, or account support. For most issues, start from the order page, Fiverr Help Center, Resolution Center, or the logged-in support route connected to your account.

Best Reasons to Contact Fiverr Support

  • Ask about an order that was not delivered or was not what you ordered
  • Request help with a cancellation, refund, or Fiverr Balance issue
  • Use the Resolution Center for buyer or seller order disputes
  • Report a seller, buyer, message, gig, or prohibited service
  • Appeal or ask about a disabled, restricted, or suspended account
  • Get help with login, phone verification, email changes, or account recovery
  • Ask about seller earnings, withdrawals, Payoneer, PayPal, bank, or payout issues
  • Report phishing, fake support messages, off-platform payment requests, or suspicious activity

Fiverr Refunds, Cancellations, and Order Disputes

For an active Fiverr order, start on the order page and review the available cancellation, revision, dispute, and support options. Fiverr’s Resolution Center can help buyers and sellers handle order-related requests before contacting Customer Support.

If a refund has already been issued to your Fiverr Balance and you want it returned to the original payment method, review Fiverr’s refund guidance and contact support through the official Help Center if needed. Keep your order number, invoice, cancellation record, payment method type, and support ticket number ready.

Fiverr Account and Seller Payout Help

For login problems, phone verification, disabled accounts, or account recovery, contact Fiverr using the email address connected to the account when possible. Sellers with payout issues should use secure Fiverr support channels and provide only the requested payout information through official support tools.

Do not post PayPal emails, Payoneer IDs, bank details, card details, tax information, identity documents, or verification screenshots in a public review.

Fiverr Reviews and Complaints

CustomerServiceNumbers.com currently shows 3.0 out of 5 stars based on 1 visible Fiverr review. The visible review is an older buyer complaint about needing to stop a Fiverr gig/order that was not what the customer ordered and difficulty finding customer support. This review reflects one customer’s experience and may not represent every Fiverr buyer or seller.

Fake Fiverr Support and Scam Warning

Be careful with search ads, social media posts, emails, texts, or pop-ups claiming to provide a Fiverr customer support phone number. Use Fiverr.com, the official Help Center, and logged-in support tools whenever possible. Do not share your password, one-time code, payment card number, PayPal login, Payoneer login, bank details, identity documents, or remote-access permission with anyone claiming to be Fiverr support.

Before You Contact Fiverr

Have your Fiverr username, account email, order number, gig URL, invoice, refund record, support ticket number, screenshots, message history, delivery files, cancellation record, and a short written timeline ready. Keep your description factual and explain the resolution you are requesting.

Related Customer Service Numbers Pages

Corporate Office and Escalation Resource

For Fiverr headquarters, corporate office, and complaint escalation information, see the related Fiverr Corporate Office page on CorporateOfficeHeadquarters.com.

Share Your Fiverr Customer Service Experience

Have you contacted Fiverr about a buyer order, seller account, refund, cancellation, disabled account, payout problem, payment issue, fake support message, Trust & Safety report, or order dispute? Share your review below to help other buyers and freelancers understand what to expect.

Comments are moderated for profanity, spam, and personal information. Please keep your review factual and avoid posting passwords, account emails, order numbers, private messages, payment details, payout information, identity documents, screenshots with private data, phone numbers, addresses, or employee names.

Why Trust CustomerServiceNumbers.com?

CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact details, reviews, ratings, and complaint resources since 2004. This page is independently maintained and is not affiliated with Fiverr International Ltd., Fiverr Inc., Fiverr.com, or any Fiverr affiliate.

Disclaimer

CustomerServiceNumbers.com is not associated with Fiverr International Ltd. Contact information is provided for informational purposes. For account-specific buyer, seller, order, refund, payout, Trust & Safety, disabled account, or payment questions, contact Fiverr directly through its official Help Center and logged-in support tools.

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Fiverr Favorites Question

December 18, 2015

Fiverr, I just did a job with one of your sellers. I want to save him to my favorites for future business, but his gig ad is nowhere to be found. I originally found him by searching excel spreadsheet. I looked all over your website for customer support contact info, and there isn’t any. Strange way to run your business. Just tell me where to look so I can add him to my favorites list. Thank you.

Avatar for Claire A
Claire A

Fiverr Account Issue

November 2, 2015

Fiverr, Trouble service and did not get my product. Unable to locate a customer support number. How do I get my money refunded from the fiverr account?

Avatar for tara
tara

Fiverr Request

September 9, 2015

Fiverr, I need to get a Gig stopped! It is not what I ordered and it is doing more harm than good. The seller acknowledges it’s not right but told me not to worry about it, that he was using a cheaper list from outside the country. But it has to be US, that’s why I chose him I am desperate to stop it I don’t even care about the $5 at this point I have looked everywhere for some way to contact customer support to no avail Desperate to stop this.

Avatar for smc1059
smc1059


























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