Search
Close this search box.

Etsy Customer Service – Complaints And Reviews

Online Help Only

Before purchasing products on Etsy, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Etsy is an online marketplace that connects independent sellers with buyers, offering a wide range of handmade, vintage, and unique items.

How to Contact Etsy

You can reach Etsy customer service using the following details:

  • Email Support: Etsy offers support through their online contact form available on their website.
  • Etsy Phone Number: 1-718-855-7955
  • Customer Service Hours: 24/7 support available through the Etsy Help Center
  • Corporate Address: Etsy, Inc., 117 Adams Street, Brooklyn, NY 11201
  • Website: https://www.etsy.com/

Etsy Customer Support Reviews and Complaints

When considering purchasing products on Etsy, it’s helpful to review their customer service feedback. Etsy competes with other online marketplaces like eBay, Amazon Handmade, and Shopify. Customer reviews often highlight the variety of unique products, the creativity of sellers, and the ease of shopping on Etsy. However, some complaints focus on issues related to customer service, order fulfillment, and disputes with sellers.
Comparing Etsy with other online marketplaces can help you determine which offers the best products, pricing, and customer support for your shopping needs. Evaluating customer reviews and complaints is an important step in making an informed decision about purchasing products on Etsy.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing products on Etsy.

Note: This website listing is not associated with Etsy. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Etsy does not provide support services directly through this website. For any questions or concerns about Etsy services or transactions, contact their customer service representative directly.

No way to contact Etsy

July 5, 2018

I have ordered a Dutch girl pattern; payment has cleared my bank, but no pattern. There is no way to contact them to inquire why I haven’t received my pattern.

Avatar for Dot P
Dot P

Ordered a handmade bracelet from Etsy

April 9, 2018

Ordered a handmade bracelet on March 5th. It was supposed to ship on March 25th. It is now the 9th of April and still no bracelet. AngelicaMinimalist does not answer my emails. I feel like I’m getting the shaft! Never again! I will never buy through Etsy and will tell everyone about this.

Avatar for Carol
Carol
2.4
2.4 out of 5 stars (based on 888 reviews)

No way to contact Etsy

July 5, 2018

I have ordered a Dutch girl pattern; payment has cleared my bank, but no pattern. There is no way to contact them to inquire why I haven’t received my pattern.

Avatar for Dot P
Dot P

Ordered a handmade bracelet from Etsy

April 9, 2018

Ordered a handmade bracelet on March 5th. It was supposed to ship on March 25th. It is now the 9th of April and still no bracelet. AngelicaMinimalist does not answer my emails. I feel like I’m getting the shaft! Never again! I will never buy through Etsy and will tell everyone about this.

Avatar for Carol
Carol
CustomerServiceNumbers.com