How to Contact Axs Tickets Customer Service
Phone Number: 1-888-929-7849
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Not happy at all – they are claiming that a David Byrne concert has been cancelled 8 days before the very large event in Birmingham and it is a feeble reason “last minute scheduling difficulties”and it’s rubbish a complete lie. I have paid for 5 tickets and have invited friends who are big fans of David Byrne and we are all very disappointed to be conned. Jo James
I’m trying to purchase tickets since last night but I kept getting error messages.
Busy Signal every time I time to reach an agent………YOUR CUSTOMER CERVICE LINE IS HORRIBLE !! Why is buying tickets from AXS so complicated?
received no ticket purchase confirmation email. ‘Customer Service’ is on fast busy for 3 days.
Purchased them at box office instead. Having trouble cancelling axs ‘purchase’. No one answers.
I am an extremely happy customer. The Moody Blues were to play a show at Red Rocks tonight ,but they changed the venue because of a spring snow storm. I contacted AXS by phone and they happily refunded our tickets.No problems at all.
It is unfortunite you cannot have opportunity to pick the section or ticket you want, but it is rather picked for you. I purchased tickets for my partents to Garth Brooks for thier anniversary present. However, after purchase of the 2 tickets, the purchase info print out stated the section I purchased them in was ticketless purchase and I would have to be present with ID and credit card I used to get into the concert. After the fact it states it is non-tranferable. Why someone could not purchase 2 tickets for parents is beyond me. And to not offer an alternative method for (2) tickets is ridiculous. To make matter even worse I had lost the card I used to purchase the tickets, thus now have a replacement card, which has totally different numbers on it and am told without the old card I couldn’t attend…. This company is horrible customer service and the process as to purchasing tickets is not user friendly and unfair. Not happy with this company at all and I will not used it in the future, which is sad because it will limit me from seeing many future concerts.