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Boston Market Customer Service – Reviews

1-800-877-2870

Before dining at Boston Market, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Boston Market is a fast-casual restaurant chain known for its rotisserie chicken, homestyle sides, and comfort food meals.

How to Contact Boston Market

You can reach Boston Market customer service using the following details:

  • Phone Number: 1-800-877-2870
  • Email Support: Boston Market offers support through their online contact form available on their website.
  • Customer Service Hours: Monday – Friday, 9 AM – 5 PM ET
  • Corporate Address: Boston Market Corporation, 14103 Denver West Parkway, Golden, CO 80401
  • Website: https://www.bostonmarket.com

Boston Market Customer Support Reviews and Complaints

When considering dining at Boston Market, it’s helpful to review their customer service feedback. Boston Market competes with other fast-casual and casual dining chains like Panera Bread, Chipotle, Cracker Barrel, and KFC. Customer reviews often highlight the quality and taste of Boston Market’s rotisserie chicken and sides, as well as the convenience of their family meal options. However, some complaints focus on issues related to customer service at specific locations, food freshness, and order accuracy.

Boston Market is known for its commitment to providing wholesome, homestyle meals that are both convenient and satisfying. The chain offers a variety of meal options, including individual plates, family meals, and catering services, making it a popular choice for busy families and individuals seeking comfort food.

Comparing Boston Market with other fast-casual and casual dining chains can help you determine which restaurant offers the best food, pricing, and customer support for your next meal. Evaluating customer reviews and complaints is an important step in making an informed decision about where to eat.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about dining at Boston Market.

Note: This website listing is not associated with Boston Market. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Boston Market does not provide support services directly through this website. For any questions or concerns about Boston Market products or services, contact their customer service representative directly.

I have been to store 0489 on several occasions for dinner

September 4, 2014

I have been to store 0489 on several occasions for dinner. I have been told when ordering certain food items it is simply not available, turkey, sides, even chicken. I am writing this because my time is valuable, and I rely on a national business, hoping to get consistent service. the reality is, it has not been. I am very disappointed in how the chain is managed. I will take social media and express my concerns. this must be corrected, you must offer the food listed on your menu or remove it.

Avatar for larry
larry

Boston Market located on South St, in Fitcbhurg, MA

July 30, 2014

I visited Boston Market located on South St, in Fitcbhurg, MA on Saturday, July 26, 2014. There were 5 people in line when I arrived around 7:20pm. It took me just under 30 minutes to get my meal and pay for it. The Manager was onsite with customers getting frustrated while we were waiting. There was 1 girl putting the side on the plate and 1 girls at the cash register. I noticed 3 or so others just walking around and the Manager watching the 1 girl trying to manage the sides and putting lids on the orders. In addition, when I finally reached the cashier to pay for my meal she was cleaning tables. She finally noticed a few of us waiting with disgusted looks on our faces and came back to the register and proceeded to pour drinks for orders that were after me instead of letting me pay for my meal. I walked out the door at 7:48PM with my 1 meal. Fast food… I think not. I will not be back to Boston Market anytime soon.

Avatar for Anonymous
Anonymous
2.4
2.4 out of 5 stars (based on 884 reviews)

I have been to store 0489 on several occasions for dinner

September 4, 2014

I have been to store 0489 on several occasions for dinner. I have been told when ordering certain food items it is simply not available, turkey, sides, even chicken. I am writing this because my time is valuable, and I rely on a national business, hoping to get consistent service. the reality is, it has not been. I am very disappointed in how the chain is managed. I will take social media and express my concerns. this must be corrected, you must offer the food listed on your menu or remove it.

Avatar for larry
larry

Boston Market located on South St, in Fitcbhurg, MA

July 30, 2014

I visited Boston Market located on South St, in Fitcbhurg, MA on Saturday, July 26, 2014. There were 5 people in line when I arrived around 7:20pm. It took me just under 30 minutes to get my meal and pay for it. The Manager was onsite with customers getting frustrated while we were waiting. There was 1 girl putting the side on the plate and 1 girls at the cash register. I noticed 3 or so others just walking around and the Manager watching the 1 girl trying to manage the sides and putting lids on the orders. In addition, when I finally reached the cashier to pay for my meal she was cleaning tables. She finally noticed a few of us waiting with disgusted looks on our faces and came back to the register and proceeded to pour drinks for orders that were after me instead of letting me pay for my meal. I walked out the door at 7:48PM with my 1 meal. Fast food… I think not. I will not be back to Boston Market anytime soon.

Avatar for Anonymous
Anonymous
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