Need help with a BLANCO sink, faucet, filtration product, accessory or replacement part? Call BLANCO Customer Care at 1-800-451-5782 or email service.us@blanco.com.
The correct support route depends on whether the product has been installed. BLANCO directs customers with an uninstalled defective product to the original retailer, while installed-product, care, installation and warranty questions can be submitted directly to BLANCO.
How to Contact BLANCO Customer Service
- U.S. Customer Service: 1-800-451-5782
- Customer Service Hours: Monday–Friday, 8:30 a.m.–6:00 p.m. Eastern
- Email and Warranty Claims: service.us@blanco.com
- Contact and After-Sales Form: Contact BLANCO USA
- Warranty Information: BLANCO North America Warranty
- Official Website: BLANCO USA
Choose the Correct BLANCO Support Route
- General product, planning or design question: Call 1-800-451-5782, email service.us@blanco.com or use BLANCO’s contact form.
- Uninstalled defective product: BLANCO instructs customers to return the product to the original place of purchase for a refund or exchange.
- Installed-product problem: Use the after-sales support form for installation, cleaning, care, performance or warranty assistance.
- Warranty claim: Submit the defect details, proof of purchase, contact information, photographs and product information to BLANCO Customer Care.
- Discontinued product: Check BLANCO’s discontinued-product list for product information and suggested replacements.
- Purchase or retailer question: Use BLANCO’s authorized-retailer finder.
What to Have Ready
Providing complete product information can help BLANCO identify the correct warranty, replacement part or troubleshooting instructions. Have the following available:
- Product name and model or article number
- Finish or color
- Purchase date and original retailer
- Receipt, invoice or other proof of purchase
- Installation date and installation location
- A clear description of the defect or performance problem
- Photographs showing the entire product and the affected area
- Previous BLANCO case numbers or correspondence
BLANCO Warranty Claims
BLANCO says its sinks and faucets are supported by limited lifetime warranties, subject to the applicable terms, exclusions and product-specific coverage.
BLANCO’s published warranty conditions include:
- Proof of purchase
- The claimant being the original owner
- The product remaining at its original installation location
- Installation, use and cleaning according to BLANCO’s instructions
Review the complete BLANCO warranty terms before submitting a claim. Coverage may differ for sinks, faucets, finishes, accessories and individual components.
BLANCO Sink and Faucet Care
Using an unsuitable cleaner or abrasive pad can damage a sink or faucet finish and may affect a warranty claim. Follow the instructions for the specific material:
Before attempting a repair or using a strong cleaning product, contact BLANCO if the correct procedure is unclear.
BLANCO America Address and Ownership
BLANCO America Inc.
110 Mount Holly Bypass
Lumberton, NJ 08048
Customer Service: 1-800-451-5782
BLANCO is an active German-founded kitchen-products brand and is part of BLANC & FISCHER Family Holding. BLANCO America handles support for U.S. customers from its Lumberton, New Jersey location.
BLANCO Customer Reviews and Complaints
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Share Your BLANCO Experience
Your review can help other customers understand how BLANCO handles product questions, replacement parts, installation concerns and warranty claims. Include the product type, support route used, response time and whether the matter was resolved.
Privacy Reminder: Do not publish your home address, phone number, email address, receipt, payment information, warranty documents or other private information in a public review. Provide those details only through BLANCO’s official support channels.
BLANCO Customer Service FAQs
What is the BLANCO USA customer service phone number?
BLANCO USA Customer Care can be reached at 1-800-451-5782.
What are BLANCO’s customer service hours?
BLANCO lists U.S. support hours as Monday–Friday, 8:30 a.m.–6:00 p.m. Eastern. Customer Service is closed Saturday and Sunday.
What email should I use for a BLANCO warranty claim?
BLANCO lists service.us@blanco.com for warranty claims and customer-care assistance.
How do I submit a BLANCO warranty claim?
Call Customer Care, email the warranty information or use BLANCO’s online contact form. Include the product details, proof of purchase, contact information, installation information and photographs of the defect.
What should I do with a defective BLANCO product that has not been installed?
BLANCO instructs customers to return an uninstalled defective product to the original place of purchase for a refund or exchange.
How do I identify a replacement part for an older BLANCO product?
Locate the product’s model or article number and contact BLANCO Customer Care. The discontinued-product page may also identify a suggested replacement.
Who owns BLANCO?
BLANCO is part of BLANC & FISCHER Family Holding. BLANCO America serves the company’s U.S. market.
Why Trust CustomerServiceNumbers.com?
CustomerServiceNumbers.com has published customer-service contact information and consumer reviews since 2004. This page distinguishes BLANCO’s retailer-return, after-sales, warranty, product-care and corporate information and links readers to official BLANCO resources.
Page Update Note: This page was reviewed on August 15, 2026. It provides BLANCO USA customer service, warranty, product-care, retailer and headquarters information available from official BLANCO sources at the time of review.
Independent-Site Disclaimer: CustomerServiceNumbers.com is an independent customer-service information and review website. It is not affiliated with, endorsed by or operated by BLANCO America, BLANCO or BLANC & FISCHER Family Holding. BLANCO representatives do not answer questions submitted through this page. Contact BLANCO directly for product, installation, part, care or warranty assistance.