Camping World Customer Service, RV Service and Reviews

If you need help with a Camping World RV purchase, repair, service delay, online order, return, product-protection plan, Good Sam membership, roadside incident, financing agreement, title, registration, or unresolved location complaint, start with the department that handled the transaction. RV sales and repair concerns should normally begin with management at the Camping World location involved, while online retail questions can be directed to Camping World Customer Service.

Camping World Customer Service Phone Number

The Camping World customer service phone number is 1-888-626-7576. Camping World currently lists customer-service hours Monday through Friday from 8 AM to 9 PM Eastern Time.

Camping World also provides an online contact form. Include the order number, location, service work order, product information, or other identifying details needed to route the request.

For online-order and shipment questions, Camping World’s Help Center lists 1-866-450-4739. The company also provides an online order-status tool.

Camping World publishes a VIP Office at 1-866-232-8990. This can be used when normal customer-service or location-management efforts have not resolved a complaint.

Choose the Correct Camping World Support Route

• RV purchase or trade-in: Contact the salesperson, sales manager, finance manager, or general manager at the selling location.
• RV repair or service delay: Contact the service advisor and service manager at the location holding the RV.
• RV warranty: Determine whether the claim belongs with the RV manufacturer, component manufacturer, dealer, or service-contract administrator.
• Online merchandise order: Use Camping World Customer Service, order support, and the online tracking tool.
• Retail-store purchase: Contact the store that completed the transaction.
• Return or exchange: Review the current return policy and obtain any required authorization before shipping an item.
• Product-protection plan: Contact the Good Sam Product Protection administrator.
• Good Sam membership: Contact Good Sam Club rather than the Camping World corporate switchboard.
• Good Sam Roadside Assistance: Use the emergency dispatch number shown in the Roadside Assistance membership materials.
• Financing or payment account: Contact the lender or account servicer shown on the contract and statement.
• Unresolved complaint: Escalate through location management, Customer Service, the VIP Office, and then corporate headquarters when appropriate.

What to Have Ready When Contacting Camping World

Gather the information connected to the concern:

• Camping World location
• Purchase, delivery, or service date
• RV year, make, model, and VIN
• Stock or unit number
• Sales agreement or repair-order number
• Online order and tracking numbers
• Current mileage
• Product name and item number
• Manufacturer warranty or service-contract information
• Photographs, videos, estimates, and invoices
• Dates and results of previous contacts
• The repair, correction, refund review, or other resolution being requested

Camping World RV Sales Complaints

RV purchase complaints should normally begin with the selling location. Review the sales agreement and all separate documents before contacting the dealership.

Important records can include:

• Buyer’s order
• Vehicle identification number
• Trade-in agreement
• Deposit receipt
• Financing documents
• Optional service contracts
• GAP or insurance products
• Delivery inspection
• Written promises for repairs or accessories
• Title and registration paperwork

For an advertised-price, trade-in, fee, deposit, financing, delivery, or vehicle-condition complaint:

1. Contact the salesperson or department involved.
2. Ask the sales or finance manager to review the documents.
3. Escalate the issue to the location’s general manager.
4. Request proposed corrections and promises in writing.
5. Contact Camping World Customer Service if location management does not resolve the matter.
6. Save the case number and response deadline.

An RV may include separate warranties for the chassis, engine, coach, appliances, generator, electronics, roof, tires, batteries, and installed accessories. Do not assume that one warranty administrator controls every component.

Camping World RV Service and Repair Help

For an RV repair, contact the Camping World service center holding the vehicle. The local service department has access to the work order, diagnosis, estimate, parts status, technician notes, and repair authorization.

Before authorizing work:

• Request a written description of the reported problem.
• Confirm the diagnostic charge.
• Ask whether the estimate includes parts, labor, supplies, taxes, and shop charges.
• Ask whether additional work requires approval.
• Identify which repairs are expected to be covered by a warranty or service contract.
• Request an estimated completion date.

If the repair is delayed, ask:

• Whether diagnosis is complete
• Whether required parts have been ordered
• The parts order date and estimated arrival date
• Whether authorization is pending from a manufacturer or administrator
• Whether additional damage or work was discovered
• What work remains before the RV can be released

Use the Camping World Service Tracker with the correct service center, work-order number, and telephone number provided to that location.

The tracker is a status tool. It does not replace communication with the service advisor or service manager when the displayed status appears incorrect or has not changed.

Escalating an RV Repair Complaint

1. Speak with the service advisor.
2. Request review by the service manager.
3. Ask the location’s general manager to review an unresolved delay, charge, damage, or workmanship concern.
4. Contact Camping World Customer Service at 1-888-626-7576.
5. Provide the work-order number, location, dates, mileage, photographs, and requested resolution.
6. Request a customer-service case number.
7. Use the VIP Office at 1-866-232-8990 if ordinary escalation does not resolve the matter.

Do not remove an RV from the service center without reviewing the final invoice, repaired systems, open work, payment status, and any warranty related to the completed work.

RV Warranty and Service-Contract Complaints

Camping World may sell an RV, perform repairs, or help submit a claim, but the applicable warranty may be administered by another company.

Possible coverage sources include:

• RV manufacturer warranty
• Chassis or vehicle manufacturer warranty
• Component manufacturer warranty
• Good Sam Extended Service Plan
• Another separately purchased service contract
• Camping World installation or workmanship coverage

For a denied claim:

1. Ask which company made the denial.
2. Request the diagnosis and denial reason in writing.
3. Ask for the contract or warranty provision used.
4. Confirm whether prior authorization was required.
5. Retain maintenance and repair records.
6. Use the appeal or escalation process in the applicable agreement.

A Camping World complaint does not automatically appeal a manufacturer or third-party administrator’s decision. Direct the appeal to the organization that issued or administers the coverage.

Camping World Online Orders and Delivery

Customers can track merchandise orders through the Camping World order-status page.

For an incorrect, missing, damaged, or delayed order:

1. Compare the shipment with the order confirmation.
2. Check whether the order was divided into multiple packages.
3. Save the carton, shipping label, packaging, and invoice.
4. Take photographs of damage or incorrect merchandise.
5. Call order support at 1-866-450-4739.
6. Keep the case or return-authorization number.

Camping World advises customers to retain all boxes and packaging for damaged shipments until support provides instructions.

Do not return merchandise to the corporate headquarters. Follow the return label, authorization, or store instructions provided for that order.

Camping World Returns and Refunds

Camping World’s current policy generally allows most unused items to be returned for a refund or exchange, minus shipping, within 90 days of purchase. Exceptions and shorter return periods apply.

For web orders, call 1-888-626-7576 so the return or exchange can be documented. A return authorization may be provided.

Camping World’s current policy states:

• Shipping charges are generally nonrefundable.
• Some web-order refunds processed in a store may be issued by gift card or mailed check.
• Retail returns with a receipt generally require the item to be unused and unopened.
• Returns without a receipt may receive merchandise credit at the lowest price within the preceding 90 days.
• Identification may be required for a no-receipt return.
• Some product categories have a 30-day return period.
• Clearance and Outlet items are sold as-is.
• Installed products generally cannot be returned or exchanged.
• Custom, hazardous, expiring, special-order, licensed, gift-card, and certain marine or safety products may be nonreturnable.

Some active Good Sam members may receive an extended return privilege for qualifying unused and unopened merchandise. Membership status, purchase date, product type, and other exclusions apply.

Review the complete current policy through the Camping World Help Center before sending or transporting an item.

Good Sam Product Protection Claims

Good Sam Product Protection is separate from a product manufacturer’s warranty and from an RV extended-service agreement.

Call 1-866-769-8097 for questions or claims involving an eligible Good Sam Product Protection Plan. Customers can also visit a Camping World SuperCenter.

The applicable plan can determine:

• When coverage begins
• Whether repair or replacement is available
• Which failures are covered
• Whether prior authorization is required
• Which repair facilities can be used
• Whether a deductible applies
• Whether replacement completes the plan

Review the actual service contract before authorizing a repair or replacement. See the official Good Sam Product Protection information.

Good Sam Membership and Roadside Assistance

Camping World and Good Sam are related, but membership, roadside, insurance, service-plan, travel-assistance, rewards-card, and campground questions may use different administrators and support numbers.

A roadside membership number, expiration date, current location, RV or vehicle description, and callback number may be needed when requesting dispatch.

Use Roadside Customer Service for membership, billing, benefits, reimbursement, auto-renewal, or nonemergency questions. Use the emergency dispatch number for an active covered roadside incident.

Camping World RV Financing, Payments and Titles

Camping World locations may arrange financing through participating lenders. The lender or account servicer shown on the contract normally handles:

• Monthly payments
• Due dates and late fees
• Account access
• Payoff quotes
• Credit reporting
• Payment deferment requests
• Collections or repossession notices
• Lien releases

For a financing complaint, review:

• Retail installment contract
• Amount financed
• Interest rate and term
• Trade-in payoff
• Optional products
• Taxes and dealer fees
• Down payment and deposit
• Cancellation terms for optional products

Contact the Camping World finance manager about errors in dealership-prepared paperwork. Contact the lender about the active account.

For title or registration delays, begin with the selling location and retain temporary tags, registration receipts, payoff documents, title applications, and communications. State motor-vehicle agencies control many title and registration requirements.

Use Camping World’s RV financing information for current application and prequalification resources.

Camping World Product Recalls and RV Safety

Camping World provides a product notices and recalls page for applicable merchandise.

RV recalls may be issued by:

• The RV manufacturer
• The chassis manufacturer
• An appliance or component manufacturer
• A tire manufacturer
• A government safety agency

Check the RV VIN through the manufacturer and NHTSA. An RV may have separate identifying numbers for the completed vehicle, chassis, engine, appliances, generator, tires, or other components.

If a recall applies, follow the manufacturer’s interim instructions and confirm that the selected repair facility is authorized to perform the remedy.

How to Escalate a Camping World Complaint

1. Contact the department or location that handled the transaction.
2. Ask for the sales manager, service manager, retail manager, or finance manager.
3. Request review by the location’s general manager.
4. Keep the contract, work order, invoice, photographs, and written timeline.
5. Call Camping World Customer Service at 1-888-626-7576.
6. Ask for a case number and expected response date.
7. Use the VIP Office at 1-866-232-8990 if normal support remains unsuccessful.
8. Direct warranty, service-contract, roadside, lender, insurance, or card complaints to the organization administering that service.
9. Send a concise written corporate complaint only after ordinary support routes have been attempted.

A written complaint should identify:

• The Camping World location
• Relevant dates
• RV or product information
• Order, contract, or work-order number
• Previous contacts
• Existing case number
• The requested resolution

Send copies rather than original titles, contracts, receipts, or other irreplaceable records.

Camping World Customer Service Reviews and Complaints

CustomerServiceNumbers.com currently displays a 0 out of 5 rating based on zero Camping World reviews. There are no visible customer reviews on this CSN listing at this time.

Because no reviews have been submitted, the page does not currently provide evidence of broader positive or negative patterns involving Camping World RV sales, service, repairs, warranties, online orders, returns, financing, Good Sam, or customer support.

There are also no visible Camping World company responses or CustomerServiceNumbers.com responses to review.

Customers can use the review form below to describe a firsthand experience involving:

• RV sales or trade-ins
• RV delivery
• Repair or maintenance
• Warranty or service-contract handling
• Parts delays
• Online orders
• Returns or refunds
• Product-protection claims
• Good Sam membership or roadside service
• Financing, title, or registration
• Customer Service or VIP Office escalation

A useful review should identify the location, approximate date, RV or product involved, department contacted, response received, and whether the matter was resolved. Exclude confidential account, vehicle, payment, and location information.

Camping World Corporate Office

Camping World Holdings moved its principal executive offices from 250 Parkway Drive to the following location in February 2024:

• Corporate Name: Camping World Holdings, Inc.
• Headquarters Address: 2 Marriott Drive, Lincolnshire, IL 60069
• Corporate Phone Number: 1-847-808-3000

The corporate number is not the primary route for an online order, active roadside incident, local repair, membership, or financing account. Start with the responsible location or support department before contacting headquarters.

Do not mail merchandise, an RV title, payment card, original contract, roadside claim, or return package to headquarters unless Camping World gives written instructions.

For expanded corporate information, see the verified Camping World Corporate Office Headquarters listing.

Related Camping and Outdoor Customer Service Guides

• Good Sam Club Customer Service
• KOA Customer Service
• Bass Pro Shops Customer Service
• Cabela’s Customer Service
• REI Customer Service

Frequently Asked Questions

What is the Camping World customer service phone number?

The Camping World customer service number is 1-888-626-7576.

What are Camping World customer service hours?

Camping World currently lists customer-service hours Monday through Friday from 8 AM to 9 PM Eastern Time.

What is the Camping World order-support number?

Camping World’s Help Center lists 1-866-450-4739 for order and shipment questions.

How do I track a Camping World order?

Use the Camping World order-status page with the order information or tracking details provided in the shipping email.

How do I track a Camping World RV repair?

Use the Service Tracker with the correct service center, work-order number, and telephone number provided to that location.

How do I complain about a Camping World location?

Start with the sales, service, retail, or finance manager and then the general manager. If the complaint remains unresolved, call Camping World Customer Service and request a case number.

What is the Camping World VIP Office number?

The Camping World VIP Office number is 1-866-232-8990.

What is Camping World’s general return period?

Camping World generally accepts most qualifying unused items within 90 days, minus shipping. Numerous exclusions and shorter return periods apply.

What is the Good Sam Product Protection claim number?

Call 1-866-769-8097 for Good Sam Product Protection questions or claims.

What is the Good Sam Roadside Assistance emergency number?

The currently published emergency-dispatch number is 1-800-947-0770. Check the membership card and current benefit materials before traveling.

Does Camping World handle RV financing payments?

The lender or account servicer normally handles payments, payoff quotes, fees, and credit reporting. Check the finance agreement or statement for the correct company.

Where is Camping World headquarters?

Camping World Holdings, Inc. lists its principal executive offices at 2 Marriott Drive, Lincolnshire, IL 60069.

Is Camping World still headquartered at 250 Parkway Drive?

No. Camping World disclosed that its headquarters moved from 250 Parkway Drive to 2 Marriott Drive in February 2024.

Is CustomerServiceNumbers.com affiliated with Camping World?

No. CustomerServiceNumbers.com is an independent customer service information and review website. It cannot access Camping World orders, repairs, warranties, financing accounts, Good Sam memberships, roadside dispatches, or customer-service cases.

Customer Service Numbers Disclaimer

CustomerServiceNumbers.com provides contact information, complaint guidance, and a rating and comment section where consumers can submit reviews based on their own experiences.

Note: This website listing is not associated with Camping World Holdings, Inc., FreedomRoads, LLC, Good Sam Enterprises, any Camping World location, lender, manufacturer, insurer, service-contract administrator, or roadside provider. Camping World does not provide customer support through this website. Contact the responsible company or department directly for assistance.