Carrabba’s Customer Service Phone Number, Reviews and Complaints

Contact Carrabba’s customer service for help with restaurant feedback, dine-in complaints, takeout orders, delivery issues, catering questions, gift cards, Dine Rewards, refunds, missing items, food quality concerns, and customer reviews. Carrabba’s Italian Grill is part of Bloomin’ Brands, so some guest relations and corporate issues route through Bloomin’ Brands in Tampa, Florida.

Carrabba’s Customer Service Phone Numbers and Support

Best Reasons to Contact Carrabba’s

  • Report a restaurant experience, service issue, or food quality concern
  • Get help with a takeout, curbside, or missing-item problem
  • Ask about a third-party delivery order or delivery-app issue
  • Request help with a catering order or large order
  • Ask about a Carrabba’s gift card order, balance, or replacement issue
  • Get help with Dine Rewards points, rewards, account access, or missing visit credit
  • Ask about nutrition, gluten-free menu options, allergens, or menu details
  • Escalate an unresolved local restaurant complaint to guest relations

How to Submit a Carrabba’s Complaint

For a local restaurant issue, start with the manager at the Carrabba’s location where the visit, takeout order, catering order, or delivery issue happened. If the issue is not resolved, use the official Carrabba’s guest feedback form and select the correct topic, such as Restaurant, To-Go, or Delivery Experience.

Before submitting feedback, gather the restaurant location, visit date, approximate time, receipt number, order number, server or manager name if relevant, payment method, photos, and a short description of what happened. For takeout or delivery issues, include the pickup or delivery time and list any missing, incorrect, cold, damaged, or poorly packaged items.

Dine Rewards and Gift Card Help

For Dine Rewards issues, call 1-877-546-7407 or email DineRewards@bloominbrands.com. Carrabba’s says points and rewards can be managed through the Dine Rewards account dashboard, and missing visit credit may require the phone number associated with the account and receipt details.

For Carrabba’s gift card orders, balances, or replacement research, call 1-855-739-2760. If the card was purchased at a restaurant, grocery store, drug store, or other retailer, keep the purchase receipt because it may be needed for replacement research.

Carrabba’s Reviews and Complaints

CustomerServiceNumbers.com currently shows 3.0 out of 5 stars based on 2 visible Carrabba’s reviews. The visible reviews are older and focus on a Venice, Florida birthday dessert/service complaint and a response to that complaint. These reviews reflect individual customer experiences and may not represent every Carrabba’s guest.

Food Safety, Allergens, and Delivery Issues

If your concern involves food safety, allergens, illness, contamination, undercooked food, foreign objects, or a serious reaction, stop eating the item and contact the restaurant, Carrabba’s guest relations, and a medical professional or local health authority when appropriate. For third-party delivery orders, contact the delivery platform first for refund or credit options, then notify Carrabba’s if the issue involved food quality, preparation, or packaging.

Privacy and Scam Warning

Do not post private information in a public review. Avoid sharing your phone number, email address, receipt number, payment details, gift card number, Dine Rewards account details, delivery address, reservation information, or names of individual employees. Be cautious of fake Carrabba’s coupons, gift card giveaways, refund texts, or support numbers that ask for payment details or verification codes.

Related Customer Service Numbers Pages

Corporate Office and Escalation Resource

For Carrabba’s headquarters, Bloomin’ Brands corporate office, and complaint escalation information, see the related Carrabba’s Corporate Office page on CorporateOfficeHeadquarters.com.

Share Your Carrabba’s Customer Service Experience

Have you contacted Carrabba’s about a restaurant visit, takeout order, delivery issue, catering problem, gift card, Dine Rewards account, refund request, food quality concern, or customer service complaint? Share your review below to help other guests understand what to expect.

Comments are moderated for profanity, spam, and personal information. Please keep your review factual and avoid posting private receipts, payment details, gift card numbers, account information, phone numbers, email addresses, addresses, or employee names.

Why Trust CustomerServiceNumbers.com?

CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact details, reviews, ratings, and complaint resources since 2004. This page is independently maintained and is not affiliated with Carrabba’s Italian Grill, Bloomin’ Brands, Outback Steakhouse, Bonefish Grill, Fleming’s, or any related company.

Disclaimer

CustomerServiceNumbers.com is not associated with Carrabba’s Italian Grill or Bloomin’ Brands. Contact information is provided for informational purposes. For restaurant-specific, gift card, Dine Rewards, takeout, delivery, catering, refund, allergen, food safety, or guest relations questions, contact Carrabba’s directly through its official support channels.

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3.0 out of 5 stars (based on 2 reviews)
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Carrabba’s Dessert Issue

September 24, 2015

Carrabba’s,Your complaint is that some underpaid overworked young waitress forgot your precious birthday dessert. My guess is your overweight and doesn’t even need the dessert. Instead of setting the young person up for reprimand or even worse. You could have been helpful and reminded her at the table and given her a fair chance to make it right. But no you are an miserable person. Just another disgusting example of greedy selfish people living in lovely Venice, FL. Please don’t go back they will appreciate it. Why don’t you just crawl back into your cave.

Happy Carrabba’s Customer

Avatar for Tony
Tony

Carrabba’s Venice FL Disappointing Issue

August 19, 2015

Carrabba’s, I made a reservation online today at Carrabba’s Italian Grille located at 1751 S. Tamiami Trail, Venice, Fl. I made the reservation in my name, for 6:00, for two people. The occasion for the dinner was to celebrate my birthday. We had a lovely dinner and our server introduced herself as Kim. When the bill arrived, I gave Kim a $25.00 gift card and a credit card for the balance. I gave Kim a tip of $7.00. I was waiting for her to offer me a dessert on the occasion of my birthday. As my husband and I left the restaurant at 7:00, I asked one of the young ladies why I was not offered a dessert. She told me that our server Kim should have taken care of that and that the young woman was sorry. When we got home I called Carrabba’s and spoke with Ursula, the manager. She was very sorry for the lack of communication and that I could return and have the dessert to go. Does that make sense? I left the restaurant only to have to return to receive a sundae that was to be offered to my while I was a guest in the restaurant. I told Ursula that I would be getting in touch with the corporate offices and she said….don’t do that!!!!!.It will be a while before we return to Carrabba’s for any occasion. I would appreciate a reply to this email when it is convenient to do so. Very truly yours.

Avatar for Judith
Judith


























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