Category: Banks Customer Service Information – Reviews

Banking companies customer service phone numbers and contact information. Also, review and ratings of the companies customer service performance.

  • Academy Bank Customer Service Number, Support, and Reviews

    Need help contacting Academy Bank customer service about an account, debit card, online banking login, branch visit, transaction dispute, fraud concern, loan, mortgage, business banking issue, or complaint? This page lists verified Academy Bank support options and explains how to contact the bank through official channels.

    Academy Bank Customer Service Contact Information

    Academy Bank customer support is handled through its Client Care team, secure digital banking messaging, website chat, branch locations, Video Banking, and official Help Center resources. For banking, account, fraud, privacy, or dispute issues, use Academy Bank’s official website or phone numbers directly.

    Choose the Correct Academy Bank Support Route

    Because Academy Bank is a financial institution, use the official support path that matches your issue. Do not post account details, card details, or login information in a public comment or review.

    General Account or Client Care Questions

    For checking, savings, account access, branch questions, general service questions, or help reaching a human, call Academy Bank Client Care at 1-877-712-2265 during listed business hours.

    Online Banking, Mobile Banking, and Secure Messaging

    For digital banking questions, login issues, online statements, transfers, mobile deposit, bill pay, debit card controls, and account-specific questions, log in to Academy Bank Digital Banking and use secure messaging. This is safer than sending account details through a public form or comment.

    Website Chat

    Academy Bank says chat is available on its website through the chat bubble. For account-specific matters, you may still be asked to log in or verify your identity through official banking channels.

    Debit Card Fraud, Unrecognized Transactions, and Disputes

    If you see an unrecognized transaction, believe your debit card number is being used fraudulently, or need to dispute a debit card transaction, Academy Bank directs customers to call 1-844-214-6758 or log in to Digital Banking and message the bank for assistance.

    Branches, ATMs, and Video Banking

    Use the official Academy Bank location finder for branch, ATM, and Video Banking options. Academy Bank lists Video Banking as available Monday-Friday 8am-8pm CT and Saturday 9am-5pm CT.

    Telecommunications Relay Services

    Academy Bank says it accepts Telecommunications Relay Services calls, including 711 calls, during regular operating hours. Follow Academy Bank’s official instructions for relay-call authorization and account security.

    Information To Have Ready Before Contacting Academy Bank

    Having the right information ready can help the bank route your issue more quickly. For security, share sensitive details only through official Academy Bank channels.

    • Your name as it appears on the account
    • The last four digits of the account or card only, if requested through an official channel
    • Branch location, date, and time for a branch-service issue
    • Transaction date, amount, and merchant name for a dispute or unrecognized charge
    • Digital banking username or login issue details, without sharing your password
    • Loan, mortgage, or business banking department involved, if applicable
    • Any case number or secure-message reference number from prior contact

    Common Reasons Customers Contact Academy Bank

    Customers may contact Academy Bank for help with:

    • Checking or savings account questions
    • Debit card problems or replacement cards
    • Unrecognized transactions, debit card fraud, or transaction disputes
    • Online banking or mobile banking login issues
    • Bill pay, transfers, mobile deposit, or eStatements
    • Routing number and direct deposit questions
    • Branch, ATM, or Video Banking support
    • Loan, mortgage, HELOC, or credit card questions
    • Business banking or treasury management support
    • Complaints about service, fees, branch visits, or account handling

    Academy Bank Fraud and Security Reminder

    If your concern involves fraud, identity theft, an unauthorized transaction, a lost or stolen card, or an account-access issue, contact Academy Bank directly using official phone numbers, secure digital banking, or an official branch location. Do not share your password, full account number, full debit card number, PIN, one-time passcode, Social Security number, or account screenshots in a public review.

    If someone contacts you unexpectedly claiming to be from Academy Bank and asks for your password, code, PIN, or full card number, stop and contact Academy Bank through the official website or phone number instead.

    How To Escalate an Academy Bank Complaint

    If your first contact does not resolve the issue, follow up through Academy Bank’s official channels with a clear written timeline. Include dates, branch location if applicable, transaction details, secure-message references, and what resolution you are requesting. For regulated banking matters, use official bank, regulator, or professional resources rather than relying on public comments for financial advice.

    1. Start with Academy Bank Client Care or secure digital banking messaging.
    2. Save case numbers, secure-message replies, branch documents, and call dates.
    3. Follow up with the same department and ask for the issue to be reviewed.
    4. For debit card fraud or disputes, use the official dispute/fraud phone number.
    5. For legal, tax, credit, mortgage, or regulatory issues, contact the appropriate professional or official agency.

    Academy Bank Reviews and Complaints on CustomerServiceNumbers.com

    As of this update, this CSN page does not have published customer reviews for Academy Bank. Because there are currently 0 reviews, there are not enough on-page CSN reviews to summarize common complaint themes.

    If you have contacted Academy Bank customer service, you can leave a review below to share your experience. Helpful reviews explain what type of issue you had, which contact method you used, how long the response took, and whether the issue was resolved.

    Review Moderation and Banking Privacy Reminder

    CustomerServiceNumbers.com moderates reviews for profanity, spam, and personal information. Because Academy Bank is a financial institution, please be especially careful not to post private banking information.

    Do not include account numbers, debit card numbers, card photos, routing/account combinations, online banking usernames, passwords, PINs, one-time passcodes, Social Security numbers, dispute case numbers, phone numbers, email addresses, home addresses, bank statements, screenshots, or other personal financial details in a public review.

    Related Customer Service Resources

    Customers comparing banking support options may also find these related CustomerServiceNumbers.com pages useful: Bank of America customer service, Wells Fargo customer service, and Chase customer service. If you are researching an unknown charge descriptor, visit ChargeOnMyCard.com. You can also share broader company reviews at ZeroStars.org.

    Academy Bank Customer Service FAQs

    What is the Academy Bank customer service phone number?

    The verified Academy Bank Client Care phone number is 1-877-712-2265.

    What are Academy Bank Client Care hours?

    Academy Bank lists Client Care phone hours as Monday-Friday, 8:00am-7:00pm Central Time.

    What number should I call for an unrecognized Academy Bank transaction or debit card dispute?

    Academy Bank directs customers with unrecognized transactions, debit card fraud concerns, or debit card disputes to call 1-844-214-6758 or log in to Digital Banking and message the bank.

    What is Academy Bank’s routing number?

    Academy Bank lists routing number 107001481. Always verify routing and account details directly through Academy Bank before using them for direct deposit, payments, or transfers.

    Where is Academy Bank headquartered?

    Academy Bank’s headquarters are listed at 1201 Walnut St., Kansas City, MO 64106.

    Is CustomerServiceNumbers.com affiliated with Academy Bank?

    No. CustomerServiceNumbers.com is an independent consumer information site and is not affiliated with Academy Bank. For account, fraud, debit card, online banking, loan, mortgage, or dispute support, contact Academy Bank directly through official channels.

    Share Your Academy Bank Customer Service Experience

    If you have contacted Academy Bank customer service, share your experience below. Please keep your review factual and avoid posting private banking, identity, account, debit card, or login information.

    Page Update Note: This Academy Bank customer service page was updated on July 2, 2026, to reflect current official support hours, verified contact routes, updated headquarters information, fraud/dispute routing, and CSN review-status guidance.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is a consumer-driven platform focused on customer service contact information, complaints, reviews, and user experiences. This website is not affiliated with Academy Bank, N.A. Contact details are provided for informational purposes and should be verified through the company’s official website before you rely on them. Academy Bank does not provide customer support through this page. For account access, banking, debit card, transaction dispute, fraud, loan, mortgage, privacy, or financial matters, contact Academy Bank directly through official channels or consult the appropriate professional or regulatory resource.

  • KeyBank Customer Service: Banking, Fraud, Cards, Loans & Complaints

    KeyBank is a U.S. financial institution offering checking and savings accounts, debit cards, credit cards, mortgages, home equity products, personal loans, business banking, online banking, mobile banking, retirement services, HSA support, and investment services. Customers may need KeyBank support for account access, fraud, lost or stolen cards, transaction disputes, mortgage payments, online banking problems, branch complaints, business accounts, or loan questions.

    If your issue involves fraud, identity theft, a lost card, an unauthorized transaction, or a suspicious message, contact KeyBank immediately using an official phone number or by signing in to online banking. Do not send account numbers, passwords, PINs, or one-time codes through regular email.

    How to Contact KeyBank Customer Service

    Best Way to Reach KeyBank by Issue

    General Banking and Account Questions

    For checking, savings, CDs, debit cards, credit cards, account balances, transfers, direct deposits, account updates, branch questions, or general personal banking help, call 1-800-539-2968. You can also sign in to online banking or visit a local branch.

    Online Banking or Mobile App Problems

    For online banking login issues, password resets, locked accounts, mobile banking problems, bill pay access, or technical help, call 1-800-539-1539. If you clicked a suspicious link or entered your KeyBank login information on a questionable page, contact KeyBank immediately.

    Fraud, Identity Theft, or Unauthorized Transactions

    If you suspect fraud, identity theft, or unauthorized activity on a KeyBank account, call the Fraud Client Service Center at 1-800-433-0124. You may also be able to report and track some fraud claims after signing in to online banking.

    Lost or Stolen Cards

    If your KeyBank credit card, debit card, or ATM card is lost or stolen, call 1-800-539-9056 immediately. You can also use online banking or the mobile app to manage or lock some cards, but you should still report a card lost or stolen if you believe it is gone or has been used without permission.

    Credit Card or Debit Card Disputes

    For card disputes, unauthorized purchases, duplicate charges, merchant issues, or billing errors, contact KeyBank quickly. Have the transaction date, merchant name, amount, receipt, cancellation confirmation, merchant messages, and any refund details ready.

    Mortgage Customer Service

    For KeyBank mortgage payments, escrow questions, payoff requests, tax or insurance questions, payment problems, servicing issues, or mortgage complaint follow-up, call 1-800-422-2442. For new mortgage questions or applications, call 1-888-539-0018.

    Loans, Lines of Credit, and Borrower Assistance

    For personal loans, home equity loans, lines of credit, payment questions, payoff requests, or borrower assistance, call 1-800-539-2968 or sign in to online banking. If you are having trouble making payments, contact KeyBank before the account becomes harder to resolve.

    Business Banking

    For business checking, business credit cards, business online banking, merchant services, cash management, or business account questions, call 1-888-539-4249. Business customers should have the business name, account details, tax ID information if needed, and authorized signer information ready.

    Retirement, HSA, and Investment Questions

    For retirement and HSA questions, call 1-888-539-2020. For Key Investment Services, call 1-888-547-2968. Investment and insurance products may be handled by different service teams than regular deposit accounts.

    Key2Benefits Card Support

    For Key2Benefits card activation, PIN changes, balances, transaction history, address changes, or card issues, call 1-866-295-2955. Key2Benefits cards are often tied to government or agency payment programs, so the issuing agency may also need to be contacted for eligibility or benefit-payment questions.

    What to Have Ready Before Contacting KeyBank

    • Your KeyBank account number or last four digits of the affected account
    • Last four digits of your debit, ATM, credit, or Key2Benefits card
    • Transaction date, amount, and merchant name
    • Mortgage, loan, or line of credit number, if applicable
    • Branch or ATM location, if the issue happened in person
    • Receipts, screenshots, statements, confirmation numbers, or merchant messages
    • Case number, fraud claim number, dispute number, or prior call notes
    • Police report or identity theft report number, if applicable
    • Names, dates, and times of prior KeyBank contacts
    • Desired resolution, such as card replacement, refund, dispute review, fee reversal, written explanation, account unlock, or payment correction

    Common KeyBank Customer Service Issues

    KeyBank customers may contact support for help with:

    • Checking or savings account questions
    • Online banking or mobile app access
    • Debit card, ATM card, or credit card problems
    • Lost or stolen cards
    • Fraud, identity theft, or suspicious activity
    • Unauthorized transactions
    • Transaction disputes and bill pay issues
    • Mortgage servicing, escrow, or payment problems
    • Loan, line of credit, or borrower assistance questions
    • Branch or ATM complaints
    • Fees, account closures, or account restrictions
    • Business banking support
    • Retirement, HSA, or investment service questions
    • Key2Benefits card support

    KeyBank Customer Reviews and Complaints on CSN

    CustomerServiceNumbers.com currently shows 4 live reviews for KeyBank with an overall rating of 1.8 out of 5 stars. The review sentiment on CSN is negative overall.

    The live CSN reviews include complaints about mortgage payment and account access problems, difficulty getting help from phone and branch support, fraud or compromised card handling, bill pay delays, unresolved funds, branch service concerns, and account handling problems. One older review appears to be a request for an individual employee’s contact information rather than a true customer-service review, so it should not be treated as meaningful review sentiment.

    Fraud and Account Safety Tips for KeyBank Customers

    • Call KeyBank immediately if your card is lost, stolen, or used without permission.
    • Do not share your online banking password, PIN, security code, account number, or one-time passcode with anyone who contacts you unexpectedly.
    • Forward suspicious emails or texts claiming to be from KeyBank to reportphish@keybank.com.
    • If you clicked a suspicious link or opened a suspicious attachment, call online banking support at 1-800-539-1539.
    • Use official KeyBank phone numbers, Key.com, online banking, or a local branch to verify suspicious calls, texts, or emails.
    • Review account activity regularly and report unauthorized transactions quickly.
    • Keep copies of dispute forms, fraud claim numbers, merchant messages, and KeyBank responses.

    How to Escalate a KeyBank Complaint

    1. Start with the KeyBank phone number or department that matches your issue.
    2. Use online banking, secure messages, or a local branch for sensitive account-specific matters.
    3. Ask for a case number, fraud claim number, dispute number, or written confirmation when appropriate.
    4. For card disputes, keep receipts, merchant communications, screenshots, and refund or cancellation records.
    5. For mortgage or loan issues, ask which department is servicing the account and what documentation is required.
    6. For branch or ATM complaints, document the branch or ATM location, date, time, transaction, receipt, and names of employees contacted.
    7. If KeyBank does not resolve the issue, ask for its formal complaint or escalation process.
    8. If the issue remains unresolved, consumers may consider filing a complaint with the Consumer Financial Protection Bureau or the Office of the Comptroller of the Currency.

    KeyBank Compared with Other Banks

    KeyBank competes with regional and national banks such as Chase, Bank of America, Wells Fargo, PNC Bank, Huntington Bank, Citizens Bank, Fifth Third Bank, U.S. Bank, Truist, and Capital One. Customers often compare banks based on branch access, mobile banking, fees, fraud response, mortgage servicing, credit card support, loan support, business banking, and complaint resolution.

    Related Customer Service and Consumer Resources

    Frequently Asked Questions About KeyBank Customer Service

    What is KeyBank’s customer service phone number?

    KeyBank customer service can be reached at 1-800-KEY2YOU / 1-800-539-2968. KeyBank lists this as 24-hour customer service.

    What number do I call for KeyBank online banking help?

    For online banking and mobile banking support, call 1-800-539-1539. KeyBank lists online banking support hours as Monday-Friday, 7:00 a.m. to 12:00 a.m. Eastern Time, and Saturday-Sunday, 8:00 a.m. to 9:00 p.m. Eastern Time.

    How do I report KeyBank fraud or identity theft?

    To report confirmed fraud or identity theft on a KeyBank account, call the Fraud Client Service Center at 1-800-433-0124.

    What number do I call for a lost or stolen KeyBank card?

    For a lost or stolen KeyBank credit, ATM, or debit card, call 1-800-539-9056.

    How do I contact KeyBank mortgage customer service?

    For mortgage customer service, call 1-800-422-2442. KeyBank lists mortgage customer service hours as Monday-Friday, 8:30 a.m. to 8:00 p.m. Eastern Time.

    What is KeyBank’s corporate office phone number?

    KeyBank’s corporate phone number is 1-216-689-6300. This is a corporate line and not the best number for routine account support.

    Where can I complain if KeyBank does not resolve my issue?

    Start by escalating directly with KeyBank and keeping written records. If the issue remains unresolved, consumers may consider filing a complaint with the Consumer Financial Protection Bureau or the Office of the Comptroller of the Currency.

    Is CustomerServiceNumbers.com affiliated with KeyBank?

    No. CustomerServiceNumbers.com is not affiliated with KeyBank, KeyCorp, the Consumer Financial Protection Bureau, the Office of the Comptroller of the Currency, or any related organization. This page provides customer service contact information, complaint guidance, and a place for consumers to share their own experiences.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has provided customer service contact information, complaint resources, and customer review pages since 2004. This page is designed to help KeyBank customers find the correct support path for banking, fraud, cards, loans, mortgages, online banking, business accounts, and complaints.

    Share Your KeyBank Customer Service Experience

    Have you contacted KeyBank about a checking account, savings account, fraud claim, lost card, transaction dispute, loan, mortgage, branch visit, ATM issue, fee, online banking problem, business account, Key2Benefits card, or complaint? Share your experience below to help other customers know what to expect.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with KeyBank, KeyCorp, the Consumer Financial Protection Bureau, the Office of the Comptroller of the Currency, or any related organization. Contact information and links are provided for consumer convenience and may change over time. Customer reviews and complaints are submitted by users and reflect their own experiences.

  • Reach Barclays Customer Service Reviews And Complaints

    Before opening an account or applying for a credit card with Barclays (USA), it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Barclays is a multinational bank and financial services company that offers a variety of financial products, including credit cards, savings accounts, and personal loans in the United States.

    How to Contact Barclays (USA)

    You can reach Barclays customer service using the following details:

    • Phone Number: 1-877-523-0478
    • Email Support: Barclays offers support through their online contact form available on their website.
    • Customer Service Hours: 24/7 phone support
    • Corporate Address: Barclays Bank Delaware, 125 S. West Street, Wilmington, DE 19801
    • Website: https://www.banking.barclaysus.com

    Barclays (USA) Customer Support Reviews and Complaints

    When considering opening an account or applying for a credit card with Barclays (USA), it’s helpful to review their customer service feedback. Barclays competes with other financial institutions like Chase, Capital One, American Express, and Bank of America. Customer reviews often highlight the range of credit card options available, particularly travel and rewards cards, as well as the competitive interest rates on savings accounts. However, some complaints focus on issues related to customer service response times, account management, and online banking.

    Barclays is known for providing a variety of financial products that cater to different consumer needs, whether you’re looking for a high-yield savings account, a rewards credit card, or a personal loan. The bank also offers robust online and mobile banking tools, making it easy for customers to manage their accounts.

    Comparing Barclays with other financial institutions can help you determine which bank offers the best products, benefits, and customer support for your financial needs. Evaluating customer reviews and complaints is an important step in making an informed decision about your next banking or credit card provider.

    Other competition in the banking industry Includes HSBC, BMO, Empower, Webster Bank and Fifth Third Bank.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about banking with Barclays (USA).

    Note: This website listing is not associated with Barclays. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Barclays does not provide support services directly through this website. For any questions or concerns about Barclays products or services, contact their customer service representative directly.

  • U.S. Bank Customer Service Phone Number: Banking, Cards, Fraud & Loan Help

    Need help with a U.S. Bank account, debit card, credit card, mortgage, loan, fraud claim, lost card, online banking issue, mobile app problem, payment, branch appointment, or account access? This guide explains how to reach the U.S. Bank customer service phone number and how to choose the correct support route.

    U.S. Bank offers checking accounts, savings accounts, credit cards, debit cards, mortgages, loans, wealth management, business banking, online banking, mobile banking, and branch services. Because banking issues can involve security, fraud, cards, payments, loans, or digital access, use the contact options below before calling.

    U.S. Bank Customer Service Phone Numbers and Contact Options

    Choose the Correct U.S. Bank Support Route

    For Checking, Savings, Debit Cards, and General Banking

    Call U.S. Bank Customer Service at 1-800-872-2657 for checking accounts, savings accounts, debit cards, ATM cards, account balances, account access, transfers, statements, branch appointments, address changes, and general banking questions.

    For Personal Credit Cards

    For personal U.S. Bank credit card support, call 1-800-285-8585 or the number on the back of your card. Use this route for payments, statements, rewards, card disputes, billing questions, credit line questions, and lost or stolen credit cards.

    For Business Credit Cards

    For U.S. Bank business credit card support, call 1-866-485-4545. Have the business name, authorized signer information, account details, and recent transaction information ready before calling.

    For Mortgages

    For U.S. Bank mortgage service questions, call 1-800-365-7772. Use this number for mortgage payments, escrow questions, payoff requests, loan servicing, statements, hardship questions, and mortgage account help.

    For Online Banking, Bill Pay, and Mobile App Problems

    For online banking or bill pay technical support, call 1-800-987-7237. For U.S. Bank Mobile App technical support, call 1-866-578-8007. Use these routes for login problems, password resets, device access, app errors, bill pay issues, digital account alerts, and security settings.

    For Fraud, Identity Theft, and Unauthorized Transactions

    If you see suspicious activity or believe your personal information was compromised, contact U.S. Bank promptly. For debit card fraud or general account fraud, call 1-800-872-2657. For identity theft, unauthorized ACH transfers, wire transfer fraud, or check fraud, call the Fraud Liaison Center at 1-877-595-6256.

    For Credit Card Fraud Claims

    For card fraud blocks or new account opening fraud, call 1-866-821-8411. For new credit card fraud claims, call 1-866-737-6844. For existing credit card fraud claims, call 1-800-254-9874.

    For Military Service Center Help

    For Servicemember Civil Relief Act and military service account questions, call the U.S. Bank Military Service Center at 1-800-934-9555.

    Information To Have Ready Before Contacting U.S. Bank

    • Your U.S. Bank account number, if available
    • Your debit card, credit card, mortgage, or loan account type
    • Your full name and contact information on the account
    • The last four digits of the card or account involved
    • Transaction date, merchant name, and amount for disputes or fraud reports
    • Statement date or billing period for fee or payment questions
    • Payment confirmation number, if applicable
    • Branch location or banker name, if your issue started in a branch
    • Case number, claim number, or dispute number from prior calls
    • Copies of letters, emails, alerts, or account notices from U.S. Bank
    • Police report number, if you are reporting identity theft or theft-related fraud
    • Device type and error message for online banking or mobile app problems

    Common Reasons Customers Contact U.S. Bank

    • Checking account questions
    • Savings account questions
    • Debit card help
    • Credit card payments and disputes
    • Lost or stolen cards
    • Fraud or suspicious activity
    • Unauthorized transactions
    • Online banking login problems
    • Mobile app technical support
    • Bill pay support
    • Mortgage account questions
    • Loan payment questions
    • Wire transfer or ACH issues
    • Account fees or overdraft questions
    • Branch appointments
    • Business credit card support
    • Trust, investment, or wealth management questions

    U.S. Bank Fraud and Security Help

    If you believe your account has been compromised, act quickly. Review recent transactions, lock or replace your card if available through online or mobile banking, change your password, and call the correct U.S. Bank fraud number for the account type involved.

    For debit card or general account fraud, call 1-800-872-2657. For identity theft, unauthorized ACH transfers, wire transfer fraud, or check fraud, call 1-877-595-6256. For credit card fraud, call the number on the back of your card or use the appropriate Cardmember Service fraud number listed above.

    U.S. Bank Lost or Stolen Card Help

    If your U.S. Bank debit card or credit card is lost or stolen, report it right away. Debit card customers can call 1-800-872-2657. Personal credit card customers can call 1-800-285-8585 or use the number on the back of the card if available.

    If you see unauthorized activity, report it immediately and make a note of the transaction dates, merchant names, and amounts. Do not post card numbers, account numbers, passwords, or verification codes in public reviews or comments.

    U.S. Bank Online Banking and Mobile App Help

    If you cannot access online banking or the U.S. Bank Mobile App, check whether your username, password, device, phone number, and security settings are current. If you recently changed phones or lost access to your old phone number, you may need support to update your authentication method.

    For online banking and bill pay technical support, call 1-800-987-7237. For mobile app technical support, call 1-866-578-8007.

    U.S. Bank Billing, Fees, Payments, and Disputes

    If you are questioning a fee, payment, credit card charge, overdraft, wire, transfer, ACH transaction, or service charge, review your statement and transaction history first. Mark the date, amount, description, and account involved before contacting customer service.

    For checking or savings account issues, call 1-800-872-2657. For credit card disputes or card billing questions, call 1-800-285-8585 or the number on the back of your card.

    U.S. Bank Scam and Fraud Warnings

    Be cautious with calls, texts, emails, letters, or websites claiming to be from U.S. Bank. Scammers may use fake fraud alerts, fake login pages, fake payment links, fake wire-transfer warnings, fake account-lock messages, or fake customer service phone numbers to steal account access or money.

    Watch for these warning signs:

    • A caller asks for your online banking password or one-time verification code
    • A text message says your account is locked and sends you to an unfamiliar link
    • A message asks you to move money to a “safe” account
    • A caller pressures you to send a wire, buy gift cards, or use cryptocurrency
    • A fake website looks like U.S. Bank but has a misspelled or unfamiliar domain
    • A caller asks for full account numbers, card numbers, PINs, or security questions
    • A message claims you must act immediately or your account will be closed

    If you suspect a scam, do not click the link or call the number in the message. Go directly to USBank.com, use the U.S. Bank Mobile App, or call the verified U.S. Bank customer service phone number at 1-800-872-2657. If you already shared information, call U.S. Bank and your card issuer or bank immediately.

    How To Escalate a U.S. Bank Customer Service Issue

    If your first contact with U.S. Bank does not resolve the issue, take these steps:

    1. Ask for a case number, claim number, dispute number, or reference number.
    2. Write down the date, time, department, and phone number you used.
    3. Save statements, letters, emails, screenshots, and transaction records.
    4. For fraud, report the issue immediately and follow up in writing when needed.
    5. For credit card disputes, save merchant receipts, cancellation notices, and communication with the merchant.
    6. For mortgage or loan issues, keep payment confirmations and account correspondence.
    7. For branch issues, record the branch location and appointment details.
    8. Request a supervisor if the issue involves unresolved fraud, account restrictions, missing funds, denied disputes, or repeated support problems.
    9. If the issue remains unresolved, consider filing a complaint with the appropriate banking regulator or consumer protection agency.
    10. Leave a factual review on CustomerServiceNumbers.com to help other customers understand your experience.

    U.S. Bank Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently has zero live reviews for U.S. Bank. Because there are no live CSN reviews yet, there is not enough customer feedback on this page to summarize a U.S. Bank customer-service trend.

    If you have contacted U.S. Bank support, your review can help other customers understand what to expect when calling the U.S. Bank customer service phone number for banking, credit cards, mortgages, fraud, lost cards, online banking, mobile app support, loans, branch issues, or account problems.

    U.S. Bank FAQ

    What is the U.S. Bank customer service phone number?

    The U.S. Bank customer service phone number is 1-800-872-2657, also listed as 800-USBANKS. U.S. Bank describes this as 24 Hour Banking for general customer service.

    What is the U.S. Bank credit card customer service phone number?

    For personal U.S. Bank credit card support, call 1-800-285-8585 or use the phone number on the back of your card. For business credit cards, call 1-866-485-4545.

    How do I report U.S. Bank fraud?

    For debit card fraud or general account fraud, call 1-800-872-2657. For identity theft, unauthorized ACH transfers, wire transfer fraud, or check fraud, call the Fraud Liaison Center at 1-877-595-6256. For new credit card fraud claims, call 1-866-737-6844.

    What is the U.S. Bank mortgage customer service phone number?

    The U.S. Bank mortgage customer service phone number is 1-800-365-7772. Use this number for mortgage servicing, payments, escrow questions, payoff questions, and loan account help.

    How do I get help with U.S. Bank online banking?

    For online banking and bill pay technical support, call 1-800-987-7237. For U.S. Bank Mobile App technical support, call 1-866-578-8007.

    What is U.S. Bank’s corporate office phone number?

    U.S. Bancorp’s corporate office phone number is 1-651-466-3000. The corporate office address is U.S. Bancorp Center, 800 Nicollet Mall, Minneapolis, MN 55402.

    Does CustomerServiceNumbers.com provide U.S. Bank support?

    No. CustomerServiceNumbers.com is not affiliated with U.S. Bank or U.S. Bancorp and cannot access your bank account, process payments, reverse fees, replace cards, resolve fraud claims, or change loan information. This page provides contact guidance, issue-routing help, and a place to share reviews.

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  • T. Rowe Price Customer Service: 401k, 529, Accounts & Complaints

    T. Rowe Price customers may need assistance with a mutual fund, brokerage account, workplace retirement plan, IRA, 401(k), rollover, withdrawal, required minimum distribution, 529 plan, account-access problem, missing transaction, fee, beneficiary change, tax form, or suspected unauthorized activity.

    The correct place to start depends on the type of account. T. Rowe Price uses separate service teams for personal mutual fund accounts, brokerage accounts, employer-sponsored retirement plans, small-business retirement plans, college savings accounts, and managed advisory services.

    Below are T. Rowe Price’s current customer-service contacts, practical account-resolution steps, fraud guidance, complaint options, mailing addresses, account hours, and related consumer resources.

    T. Rowe Price contact information reviewed and updated on July 4, 2026.

    T. Rowe Price Customer Service Help by Issue

    • Personal mutual fund account: Call T. Rowe Price Mutual Fund Customer Service at 1-800-537-6172.
    • Brokerage account: Call T. Rowe Price Brokerage at 1-800-225-7720.
    • New personal investing account: Call 1-800-537-1936.
    • Employer-sponsored 401(k), 403(b), or workplace plan: Call the Plan Account Line at 1-800-922-9945.
    • SEP-IRA, SIMPLE IRA, or Individual 401(k): Call Small Business Retirement Services at 1-800-492-7670.
    • T. Rowe Price 529 account: Call 1-866-521-1894.
    • Maryland College Investment Plan: Call 1-888-463-4723.
    • Alaska 529 account: Call 1-888-425-2752.
    • ActivePlus Portfolios: Call 1-855-787-9140.
    • Retirement Advisory Service: Call 1-877-455-2225.
    • Personal investing login problem: Use online login assistance or call 1-888-475-5365.
    • General technical-support problem: Call 1-888-358-8490.
    • Unauthorized transaction or suspected fraud: Contact the department serving the affected account immediately and request that access or distributions be restricted.
    • Missing contribution or deposit: Keep the check, bank trace, rollover records, or transfer confirmation and contact the account-specific service team.
    • Withdrawal or distribution problem: Confirm the account type, tax withholding, delivery method, destination, and whether additional documentation is required.
    • Workplace loan or hardship withdrawal: Review the employer plan’s specific rules through the workplace account or Plan Account Line.
    • Rollover or account transfer: Determine whether the money is moving directly between institutions or being paid to the account owner.
    • Required minimum distribution: Review the account type, age, beneficiary status, and current tax requirements before submitting the request.
    • Death of an account owner: Contact T. Rowe Price before submitting documents and ask which ownership-change or inheritance forms apply.
    • Fee complaint: Review the applicable prospectus, brokerage fee schedule, advisory agreement, or retirement-plan disclosure.
    • Unresolved service complaint: Request supervisor review and preserve account statements, confirmations, messages, and reference numbers.
    • Brokerage or investment-professional complaint: Depending on the issue, consider FINRA or the Securities and Exchange Commission after first contacting T. Rowe Price.

    How To Contact T. Rowe Price: Phone Numbers, Hours and Account Support

    T. Rowe Price Number, 401(k) Number and Contact Hours

    Many customers search for the main T. Rowe Price number, T Rowe Price contact information, T Rowe Price hours, or a specific T Rowe Price 401k number. The correct number depends on the account type.

    The T. Rowe Price workplace retirement and 401(k) Plan Account Line is 1-800-922-9945. This number may also appear in searches or documents as 18009229945 or 8009229945. Use it for employer-sponsored 401(k), 403(b), workplace retirement plan access, plan transactions, and participant account questions.

    T. Rowe Price hours vary by department. Mutual fund, brokerage, small-business retirement, 529, ActivePlus, and advisory representatives are generally available weekdays during business hours. Workplace retirement representatives are generally available Monday through Friday from 7:00 a.m. to 10:00 p.m. ET, with automated Plan Account Line access available 24 hours a day.

    Important: The main 1-800-537-6172 number is intended for personal mutual fund customers. Workplace retirement, brokerage, small-business retirement, 529, ActivePlus, and advisory accounts use separate support teams.

    T. Rowe Price may accept general questions at info@troweprice.com, but it does not provide account-specific information through ordinary personal email. Use the secure Message Center or an official telephone number for private account matters.


    Identify Your T. Rowe Price Account Type First

    Many service delays occur because customers contact the personal mutual fund department about a workplace plan, brokerage account, or college savings plan.

    Personal Mutual Fund Account

    This type of account generally holds T. Rowe Price mutual funds directly through the fund company. It may be a taxable account, Traditional IRA, Roth IRA, Rollover IRA, trust, custodial account, or another direct mutual fund registration.

    Call 1-800-537-6172.

    T. Rowe Price Brokerage Account

    A brokerage account may hold stocks, exchange-traded funds, bonds, certificates of deposit, options, outside mutual funds, and other eligible securities in addition to T. Rowe Price products.

    Call 1-800-225-7720.

    Workplace Retirement Plan

    This may include an employer-sponsored 401(k), 403(b), or another plan for which T. Rowe Price provides recordkeeping services.

    Call 1-800-922-9945.

    Small Business Retirement Account

    This category includes SEP-IRAs, SIMPLE IRAs, Individual 401(k) plans, and certain employer-sponsored retirement accounts established directly through T. Rowe Price.

    Call 1-800-492-7670.

    College Savings Plan

    T. Rowe Price manages multiple 529 plans, and each plan has its own contact information, documents, and state-specific rules.

    Confirm whether the account is:

    • T. Rowe Price 529
    • Maryland College Investment Plan
    • Alaska 529

    T. Rowe Price Online Account and Login Problems

    Login problems may involve a forgotten username, password reset, account lock, identity-verification failure, missing account number, passkey issue, browser problem, or account that does not appear after signing in.

    Before Calling Support

    • Confirm that you are using the correct personal-investing or workplace-retirement login
    • Use the official username-recovery option
    • Use the official password-reset option
    • Check the email spam folder for security codes
    • Confirm that the telephone number and email address on the account are current
    • Update the browser or mobile app
    • Try a trusted device and network
    • Record the exact error message
    • Avoid creating a second online profile unnecessarily

    Personal Investing Login Assistance

    Call 1-888-475-5365 when online recovery does not work or when an account number or investor number is unavailable.

    Workplace Retirement Access

    Call 1-800-922-9945 for workplace retirement access. Be prepared to complete identity verification and identify the employer sponsoring the plan.

    Account Missing After Login

    An account may not appear because:

    • It is connected to a different username
    • The registration or Social Security information differs
    • It is a workplace account rather than a personal account
    • The account was transferred, closed, or re-registered
    • Ownership changed because of inheritance, divorce, trust administration, or another life event
    • A new account has not completed processing

    Do not send complete account numbers, tax identification numbers, passwords, or access codes through ordinary email.

    Missing Deposit, Contribution, or Check

    A contribution may be delayed when the check lacks an account number, an IRA contribution year is missing, the payment was sent to the wrong department, or additional account-opening documentation is required.

    Information To Collect

    • The account type
    • The amount
    • The date sent
    • The check number
    • A copy of the front and back of a negotiated check
    • The bank trace number
    • The mailing or overnight address used
    • The tracking number
    • The intended contribution year
    • The account number written on the check

    Mutual Fund Check Purchases

    Checks should generally be payable to T. Rowe Price Funds. Include the specific fund-account number in the memo field and identify the contribution year for an IRA contribution when applicable.

    U.S. Postal Service
    T. Rowe Price
    Account Services
    P.O. Box 17302
    Baltimore, MD 21297-1300

    Overnight or Private Carrier
    T. Rowe Price
    Account Services
    Mail Code 17302
    4515 Painters Mill Road
    Owings Mills, MD 21117-4903

    Always check the current form or account instructions before mailing money because brokerage, retirement-plan, and 529 deposits use different addresses.

    T. Rowe Price Mailing Address and Overnight Address

    The correct T. Rowe Price mailing address or overnight address depends on the account type and transaction. Always check the current form, account instructions, or secure Message Center before mailing checks, forms, or sensitive account documents.

    Mutual Fund Check Purchase Mailing Address

    U.S. Postal Service
    T. Rowe Price
    Account Services
    P.O. Box 17302
    Baltimore, MD 21297-1300

    Mutual Fund Check Purchase Overnight Address

    Private Carriers/Overnight Services
    T. Rowe Price
    Account Services
    Mail Code 17302
    4515 Painters Mill Road
    Owings Mills, MD 21117-4903

    Workplace Retirement Mailing Reminder

    For workplace retirement plans and 401(k) forms, check the specific form instructions first. Some plan forms may need to be returned to an employer or mailed to a plan-specific processing address rather than a general T. Rowe Price address.

    Brokerage Trade or Transaction Problems

    A brokerage complaint may involve an order that is pending, canceled, rejected, partially filled, executed at an unexpected price, placed in the wrong account, or associated with an unfamiliar fee.

    Before Contacting Brokerage Support

    • Check the order-status page
    • Confirm the account used
    • Identify the security and ticker symbol
    • Record the order type
    • Record the number of shares
    • Check the limit or stop price
    • Record the time the order was submitted
    • Save the order confirmation
    • Check whether the market was open
    • Review whether the security was halted or restricted

    Call T. Rowe Price Brokerage promptly at 1-800-225-7720. Market prices can change quickly, so do not rely on a public review or ordinary email for a time-sensitive trading issue.

    Request Written Records

    Ask for:

    • The order-entry time
    • The order status
    • The execution time and price
    • The number of shares filled
    • Any rejection or cancellation reason
    • Applicable commission or fee information
    • A complaint or reference number

    Investment losses caused by ordinary market movement are different from losses allegedly caused by an account or order-processing error.

    Mutual Fund Purchase, Exchange, or Redemption Problems

    A mutual fund transaction issue may involve a purchase, exchange, redemption, automatic investment, systematic withdrawal, dividend option, or transaction submitted near a processing deadline.

    Information To Review

    • The fund name and account number
    • The transaction date and time
    • The dollar amount or number of shares
    • The delivery method
    • The bank account or mailing address involved
    • The confirmation statement
    • Any account restriction or address change
    • Whether the transaction required a signature guarantee

    Account-maintenance changes can affect when or how distributions may be processed. For example, certain online redemptions may be restricted temporarily after an address or other security-sensitive account change.

    T. Rowe Price Withdrawals and Distributions

    The correct withdrawal process depends on whether the account is taxable, an IRA, a small-business retirement account, a workplace plan, a brokerage account, or a 529 plan.

    Before Requesting a Withdrawal

    • Confirm the account type
    • Confirm the amount available
    • Check whether investments must be sold first
    • Review tax withholding
    • Confirm the destination bank or mailing address
    • Review possible fees
    • Check whether a signature guarantee is required
    • Ask whether the transaction can be completed online
    • Review possible tax or penalty consequences

    IRA Withdrawals

    An IRA distribution may be taxable and may be subject to an additional tax depending on the owner’s age, account type, reason for withdrawal, and applicable exception.

    Ask T. Rowe Price to explain:

    • Available delivery methods
    • Federal and state withholding options
    • Whether the request is coded as a normal, early, disability, beneficiary, or other distribution
    • Whether the amount can be rolled over
    • Which tax form will be issued

    T. Rowe Price can explain its forms and account processing, but customers should consult a qualified tax professional for individual tax advice.

    Workplace Plan Withdrawals

    A workplace retirement plan may restrict withdrawals based on employment status, age, hardship, disability, plan loans, or other terms established by the employer’s plan document.

    Call 1-800-922-9945 or use the workplace account’s Withdrawal Center to review the options available under the specific plan.

    Workplace Retirement Loans and Hardship Withdrawals

    Not every employer plan allows participant loans or hardship withdrawals. Available amounts, repayment terms, documentation, and eligible hardship reasons depend on the plan.

    Questions To Ask

    • Does the plan permit loans?
    • What is the maximum available loan?
    • What interest rate applies?
    • How will payments be collected?
    • What happens if employment ends?
    • Does the plan permit hardship withdrawals?
    • Which expenses qualify?
    • What supporting documents are required?
    • What taxes or withholding may apply?
    • How long will processing take after all documents are accepted?

    A workplace-plan withdrawal may have significant tax and retirement consequences. Review the official plan information rather than assuming another employer’s rules apply.

    Rollovers and Transfers

    A rollover generally moves retirement assets between eligible retirement accounts. A transfer may move an IRA or taxable investment account directly between financial institutions.

    Direct Rollover

    In a direct rollover, retirement-plan assets are generally sent directly to the receiving retirement plan or IRA rather than being paid to the participant personally.

    Check Payable to the Account Owner

    When an eligible workplace distribution is paid directly to the participant, mandatory tax withholding may apply, and a deadline may apply to completing a rollover.

    Before requesting the distribution, ask:

    • Can the payment be made directly to the receiving institution?
    • How should the check be payable?
    • Which account number or plan name should appear?
    • What tax withholding applies?
    • Which forms must accompany the check?
    • What is the deadline for completing the rollover?

    Transferring Assets to T. Rowe Price

    T. Rowe Price provides separate transfer forms for:

    • IRAs
    • Taxable mutual fund accounts
    • Brokerage accounts
    • Transfers of T. Rowe Price fund shares held through another institution
    • Small-business retirement accounts

    Not every security can be transferred in kind. Ask whether an investment must be sold and whether the sending institution may charge a transfer fee.

    Transfer Is Taking Too Long

    Contact both institutions and ask:

    • When was the request received?
    • Was the account registration an exact match?
    • Was the request considered in good order?
    • Are signatures or guarantees missing?
    • Are any assets nontransferable?
    • Did the sending firm reject the request?
    • Were partial assets transferred?
    • Is a residual balance still expected?

    Required Minimum Distributions

    Required minimum distributions generally apply to many tax-deferred retirement accounts when the owner reaches the applicable starting age. Different rules may apply to workplace plans, inherited accounts, surviving spouses, and Roth accounts.

    Before Setting Up an RMD

    • Confirm which T. Rowe Price accounts require distributions
    • Confirm the prior year-end balance
    • Determine whether the account is inherited
    • Review whether another institution is included in the calculation
    • Confirm the applicable distribution deadline
    • Choose tax withholding
    • Confirm the payment destination
    • Review whether an automatic annual distribution is appropriate

    Failure to take the required amount may produce tax consequences. Customers with inherited accounts or multiple retirement accounts should consult a qualified tax professional.

    Tax Forms and Cost-Basis Problems

    T. Rowe Price may issue tax documents involving dividends, capital gains, brokerage sales, retirement distributions, IRA contributions, rollovers, or 529 withdrawals.

    Possible forms include:

    • Form 1099-DIV
    • Form 1099-B
    • Form 1099-R
    • Form 5498
    • Form 1099-Q
    • Other applicable account statements or tax documents

    If a Tax Form Appears Incorrect

    • Confirm the tax year
    • Compare the form with account transactions
    • Check whether a correction is already pending
    • Confirm the account registration and taxpayer identification information
    • Review whether the transaction was a rollover, conversion, contribution, or withdrawal
    • Contact the correct T. Rowe Price department
    • Request an explanation or corrected form when appropriate

    T. Rowe Price can explain how a transaction was reported but generally cannot determine the customer’s complete tax liability.

    Beneficiary and Ownership Changes

    Beneficiary and ownership changes may involve an IRA beneficiary, transfer-on-death designation, joint owner, trust, divorce, legal name change, power of attorney, or death of an owner.

    Review Beneficiaries After Major Life Events

    • Marriage
    • Divorce
    • Birth or adoption
    • Death of a beneficiary
    • Creation or amendment of a trust
    • Retirement
    • Change in estate plan

    Do not assume that a will automatically changes a beneficiary designation on an investment or retirement account.

    Death of an Account Owner

    Contact T. Rowe Price before mailing documents. The required process may depend on the account registration, named beneficiaries, trust, estate, and account type.

    Documents may include:

    • Certified death certificate
    • Beneficiary information
    • Estate or trust documents
    • Tax identification information
    • Ownership-change forms
    • Inherited IRA forms
    • Signature guarantees

    Inherited retirement accounts can have complex distribution and tax rules. Beneficiaries should consider obtaining tax or legal advice before selecting a distribution or registration option.

    T. Rowe Price Account Fees

    Fees vary by mutual fund, brokerage account, advisory program, retirement plan, investment, and service.

    Direct Mutual Fund Account Service Fee

    T. Rowe Price currently describes a $20 annual account-service fee for certain directly held mutual fund accounts with balances below $10,000. Waivers may be available, including for customers who enroll in electronic delivery or meet other program requirements.

    Retirement Account Closeout Fee

    A $20 closeout fee may apply when certain IRA, Education Savings Account, SEP-IRA, SIMPLE IRA, 403(b), profit-sharing, money-purchase pension, or Individual 401(k) accounts are fully closed or transferred away.

    Brokerage Fees

    Brokerage customers should review the current brokerage commission and fee schedule for:

    • Options transactions
    • Broker-assisted trades
    • Account transfers
    • Returned payments
    • Wire transfers
    • Paper statements or confirmations
    • Foreign securities
    • Other special services

    Investment expense ratios and advisory-program charges are different from account-service or transaction fees. Review the prospectus and applicable agreement.

    Unauthorized Activity and Account Fraud

    Contact T. Rowe Price immediately if you notice an unfamiliar withdrawal, trade, bank link, address change, beneficiary change, account-opening notice, login alert, or verification code.

    Immediate Steps

    1. Call the department serving the affected account.
    2. Request that suspicious transactions or account access be reviewed.
    3. Change the account password from a trusted device.
    4. Secure the associated email account.
    5. Review linked bank accounts and telephone numbers.
    6. Identify every unauthorized transaction or account change.
    7. Ask whether distributions can be stopped or recalled.
    8. Request a fraud or complaint reference number.
    9. Follow instructions for an affidavit or police report.
    10. Continue monitoring all financial accounts.

    T. Rowe Price states that it investigates unauthorized disbursements and may work with customers, financial institutions, and law enforcement. Eligibility under any account-protection program depends on the facts, account coverage, and customer security responsibilities.

    Protect Account Credentials

    T. Rowe Price states that it does not request personal account information through ordinary email or text messages. Provide private information only through:

    • The secure T. Rowe Price website
    • The secure account Message Center
    • An official telephone number you independently verify
    • Official mail or overnight-delivery instructions

    T. Rowe Price Impersonation and Investment Scams

    Scammers may impersonate T. Rowe Price employees, investment professionals, recruiters, technical-support agents, or fraud investigators.

    Warning Signs

    • Unexpected request for a password or verification code
    • Request to transfer investments to a “safe” account
    • Demand for cryptocurrency, gift cards, or wire payment
    • Promise of guaranteed investment returns
    • Pressure to act immediately
    • Request for remote access to a computer or phone
    • Unfamiliar email domain
    • Fake employment offer requiring equipment purchases
    • Caller claims the customer must hide the transaction from family or bank employees
    • Message contains an unexpected login link or attachment

    What To Do

    1. Do not click the link or open the attachment.
    2. Do not provide account credentials.
    3. End the call or conversation.
    4. Contact T. Rowe Price through its official website or telephone number.
    5. Check the account directly.
    6. Notify the bank immediately if money was transferred.
    7. Report identity theft or internet crime to the appropriate authorities.

    How To Escalate an Unresolved T. Rowe Price Complaint

    1. Identify the correct account department. Mutual fund, brokerage, workplace, small-business, advisory, and 529 accounts use different service teams.
    2. Request a reference number. Record the date, time, representative, and explanation provided.
    3. Use secure messaging. Send account-specific questions through the logged-in Message Center.
    4. State the exact resolution requested. Ask for a transaction correction, fee explanation, account-access restoration, distribution review, or written response.
    5. Preserve documents. Keep statements, confirmations, trade records, checks, transfer forms, tax documents, and correspondence.
    6. Request supervisor or complaint-department review. Explain which facts or documents remain unresolved.
    7. Request the response in writing. A written response is particularly important for financial, tax-reporting, fraud, and brokerage disputes.
    8. Consider FINRA for a brokerage complaint. FINRA accepts complaints concerning brokerage firms and registered representatives.
    9. Consider the SEC for an investment-account or adviser complaint. The SEC accepts investor complaints involving accounts, securities firms, advisers, and other market participants.
    10. Consider legal or tax assistance. Do not allow tax, court, estate, arbitration, or other legal deadlines to expire while awaiting ordinary customer service.

    FINRA Investor Complaints

    A regulatory complaint informs FINRA of possible misconduct. Recovering individual investment losses may require a separate dispute-resolution, arbitration, mediation, or legal process.

    Securities and Exchange Commission

    SIPC Protection

    T. Rowe Price Investment Services is a FINRA and SIPC member. SIPC protection generally applies when a SIPC-member brokerage firm fails financially and customer assets are missing.

    SIPC does not protect against:

    • Ordinary market losses
    • Declines in investment value
    • Poor investment performance
    • Every type of fraud or investment dispute
    • Losses in accounts or products outside SIPC coverage

    T. Rowe Price Customer Reviews and Complaint Sentiment

    At the time this page was updated, CustomerServiceNumbers.com did not have any published T. Rowe Price reviews and could not calculate meaningful customer sentiment.

    As customers submit reviews, this section may be updated with recurring topics involving:

    • Mutual fund account service
    • Brokerage trades and transactions
    • 401(k) and workplace plan support
    • Rollovers and transfers
    • Withdrawals and required minimum distributions
    • Account access and technical support
    • Beneficiary and inheritance processing
    • Fees and tax documents
    • Unauthorized activity and fraud response
    • How effectively complaints were resolved

    Future sentiment summaries will be based on actual CustomerServiceNumbers.com submissions rather than generalized assumptions about T. Rowe Price, its investments, or its customers.

    What To Include in Your T. Rowe Price Review

    • The general account type
    • Whether the issue involved a transaction, rollover, withdrawal, fee, login, fraud, or beneficiary matter
    • The approximate dates involved
    • The support channel used
    • Whether T. Rowe Price provided a reference number
    • Whether documents were requested or submitted
    • How long it took to receive a response
    • Whether the problem was resolved

    Do not publish an account number, Social Security number, taxpayer identification number, password, verification code, investment balance, bank information, beneficiary details, tax documents, or employee personal information.

    T. Rowe Price Frequently Asked Questions

    What is the main T. Rowe Price number?

    The main number depends on the account type. Mutual fund customers can call 1-800-537-6172, brokerage customers can call 1-800-225-7720, and workplace retirement or 401(k) participants can call 1-800-922-9945.

    What is 18009229945 or 8009229945?

    18009229945 and 8009229945 are unformatted versions of 1-800-922-9945, the T. Rowe Price Plan Account Line for workplace retirement and 401(k) participants.

    What is the T. Rowe Price mutual fund customer-service number?

    Personal mutual fund customers can call 1-800-537-6172, Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.

    What is the T. Rowe Price brokerage number?

    T. Rowe Price Brokerage customers can call 1-800-225-7720, Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.

    What is the T. Rowe Price 401(k) phone number?

    Workplace retirement plan participants can call 1-800-922-9945. Representatives are currently available Monday through Friday from 7:00 a.m. to 10:00 p.m. ET.

    What are T. Rowe Price hours of operation?

    T. Rowe Price hours vary by department. Workplace retirement representatives are generally available Monday through Friday from 7:00 a.m. to 10:00 p.m. ET. Mutual fund, brokerage, small-business retirement, 529, ActivePlus, and advisory support generally use weekday business-hour schedules.

    Is T. Rowe Price’s workplace automated system available 24 hours?

    Yes. The Plan Account Line at 1-800-922-9945 provides automated workplace-account access 24 hours a day.

    What is the T. Rowe Price technical-support number?

    General technical support is available at 1-888-358-8490. Personal investing customers who cannot recover online access may also call 1-888-475-5365.

    How do I contact T. Rowe Price about a SEP-IRA or Solo 401(k)?

    Call Small Business Retirement Services at 1-800-492-7670.

    What is the T. Rowe Price 529 customer-service number?

    For the T. Rowe Price 529 plan, call 1-866-521-1894, Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.

    How do I send T. Rowe Price a secure message?

    Sign in to the applicable personal investing or workplace retirement account and open the Message Center or Contact Us section.

    What is the T. Rowe Price mailing address?

    For mutual fund check purchases by U.S. Postal Service, T. Rowe Price lists: T. Rowe Price, Account Services, P.O. Box 17302, Baltimore, MD 21297-1300. Always verify the address on the current form before mailing checks or account documents.

    What is the T. Rowe Price overnight address?

    For mutual fund check purchases by private carrier or overnight service, T. Rowe Price lists: T. Rowe Price, Account Services, Mail Code 17302, 4515 Painters Mill Road, Owings Mills, MD 21117-4903. Different account types and transactions may use different overnight addresses.

    How do I report unauthorized account activity?

    Call the department serving the affected account immediately, change the online password, identify every unauthorized transaction or profile change, and request a fraud case number.

    How do I transfer an IRA to T. Rowe Price?

    Use T. Rowe Price’s IRA transfer process or form. Confirm whether the assets can move in kind and whether the sending institution requires additional documents or charges a fee.

    How do I withdraw money from a T. Rowe Price IRA?

    Eligible customers may request a distribution online or through the appropriate form or service department. Review tax withholding and possible tax consequences before submitting the request.

    How do I take money from a T. Rowe Price 401(k)?

    Sign in to the workplace account or call 1-800-922-9945. Available loans, withdrawals, rollovers, and distributions depend on the employer plan and the participant’s status.

    How do I report a missing rollover?

    Keep the check, tracking number, rollover form, sending institution’s confirmation, and receiving account information. Contact both institutions and ask whether the request was received in good order.

    How do I change a T. Rowe Price beneficiary?

    Sign in to review available beneficiary options or use the appropriate account form. Different forms may apply to taxable, IRA, workplace, brokerage, trust, and 529 accounts.

    How do I report the death of a T. Rowe Price account owner?

    Contact the department serving the account before sending documents. Ask which death certificate, beneficiary, ownership-change, estate, trust, or inherited-account forms are required.

    Does T. Rowe Price charge an account fee?

    Certain directly held mutual fund accounts below the applicable balance threshold may be charged a $20 annual service fee. Waivers may be available, including through electronic document delivery or other program qualifications.

    Does T. Rowe Price charge an IRA closeout fee?

    A $20 closeout fee may apply to certain retirement accounts that are fully redeemed or transferred out. Review the current fee information for the specific account.

    How do I complain about T. Rowe Price?

    Start with the appropriate T. Rowe Price service department, request a reference number, and ask for supervisor review. Brokerage complaints may also be submitted to FINRA, and investment-account or adviser complaints may be submitted to the SEC.

    Where is T. Rowe Price headquartered?

    T. Rowe Price’s global headquarters is located at 1307 Point Street, Baltimore, Maryland 21231. The corporate phone number is 1-410-345-2000.


    Related Investment Customer Service Pages

    Official T. Rowe Price and Investor Resources

    Related Consumer Resources


    Page Update Note

    This T. Rowe Price customer service page was updated on July 4, 2026, to better explain T. Rowe Price phone numbers, the 401(k) Plan Account Line, 529 support, account contact hours, mailing addresses, overnight addresses, complaint routing, and CSN review status.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate support information and share customer-service experiences since 2004. We independently organize account contacts, common customer problems, complaint information, security guidance, and practical resolution steps.

    Our goal is not simply to repeat an investment-company telephone number. We help customers determine whether to contact mutual fund support, brokerage service, workplace retirement, small-business retirement, a college savings plan, technical support, or an investor regulator.

    Reviews may be moderated for spam, profanity, account numbers, financial balances, tax information, passwords, beneficiary details, and personally identifiable information while preserving the reviewer’s original meaning.

    Share Your T. Rowe Price Experience

    Have you contacted T. Rowe Price about a mutual fund, brokerage account, 401(k), rollover, withdrawal, required minimum distribution, 529 plan, account-access issue, fee, beneficiary change, tax form, or suspected fraud?

    Leave a rating and review below. Include the general account type, problem involved, support channel used, whether T. Rowe Price provided a reference number, how long it took to receive assistance, and whether the problem was resolved.

    Your experience may help another customer determine whether to contact mutual fund support, brokerage service, workplace retirement, technical support, a college savings plan, FINRA, or the Securities and Exchange Commission.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is an independent consumer website and is not affiliated with T. Rowe Price Group, Inc., T. Rowe Price Investment Services, Inc., T. Rowe Price Associates, Inc., T. Rowe Price Investment Management, Inc., Pershing LLC, FINRA, SIPC, the Securities and Exchange Commission, or any college savings plan. T. Rowe Price does not provide customer support through this website.

    This page provides general consumer information and does not provide investment, legal, tax, retirement, estate-planning, or financial advice. Investment values can rise or fall, and investors may lose principal. Account agreements, plan documents, prospectuses, tax rules, regulatory requirements, and official T. Rowe Price records control each customer’s account and transactions.

  • TD Bank Customer Service – Fraud & Complaints

    TD Bank customers may need assistance with a checking or savings account, debit card, credit card, suspicious transaction, Zelle payment, ATM problem, deposit hold, overdraft, Online Banking login, mortgage, personal loan, account closure or unresolved banking complaint.

    This page focuses on TD Bank, N.A. in the United States. TD Bank U.S. and TD Canada Trust are related companies, but they use different websites, telephone numbers, account systems and complaint procedures.

    The correct support route depends on whether the issue involves general banking, a lost card, suspected fraud, a transaction dispute, credit-card billing, a home loan, a TD Fit Loan, TD Auto Finance or cross-border banking.

    Below are TD Bank’s current customer-service contacts, fraud and dispute procedures, account guidance, complaint escalation options and related consumer resources.

    TD Bank customer-service information reviewed and updated in June 2026.

    TD Bank Customer Service Help by Issue

    • General checking or savings assistance: Call TD Bank Customer Service at 1-888-751-9000. Live assistance is available 24 hours a day.
    • Automated telephone banking: Call 1-800-937-2000 to obtain account information and conduct eligible banking transactions.
    • Lost, stolen or damaged debit card: Lock the card through Online Banking or the TD Bank app and call 1-888-751-9000.
    • Lost or stolen TD credit card: Call 1-888-561-8861 immediately.
    • Unauthorized debit-card transaction: Contact TD Bank through the main 24-hour number and begin a transaction dispute.
    • Unauthorized credit-card transaction: Call TD Credit Card Customer Service at 1-888-561-8861.
    • Identity theft or phishing attempt: Call TD’s Phishing and Identity Theft Department at 1-800-893-8554.
    • Suspicious TD email: Forward it to Phishing@TD.com without using links or telephone numbers contained in the message.
    • Online Banking account compromised: Call 1-800-893-8554, secure the connected email account and change passwords from a trusted device.
    • Online Banking login problem: Use the official username or password recovery process or call 1-888-751-9000.
    • TD Bank app problem: Update the app, record the error message and contact Customer Service if login or transactions remain unavailable.
    • Debit or credit transaction dispute: Contact the responsible card department promptly and keep receipts, merchant correspondence and transaction details.
    • Zelle payment problem: Review Send Money with Zelle activity and contact TD immediately when a payment was unauthorized or the account was compromised.
    • Zelle scam: Contact TD promptly, but understand that an authorized payment may be difficult to recover.
    • ATM problem: Record the ATM location, date, time, requested amount and amount actually dispensed and call Customer Service.
    • Deposit missing or placed on hold: Review the receipt and funds-availability notice and ask TD when the deposit will become available.
    • Mobile deposit problem: Keep the original check until the deposit is accepted and any applicable retention period has passed.
    • Overdraft or account fee: Review the account guide and transaction order and ask Customer Service for an explanation.
    • Stop payment: Contact TD before the check or eligible payment has been processed and provide exact transaction information.
    • Direct deposit problem: Confirm the routing and account numbers with the payer and check pending account activity.
    • Close a TD Bank account: Move recurring transactions first, allow pending items to settle and contact TD or visit a TD Bank location.
    • Credit-card account: Call 1-888-561-8861.
    • Mortgage or home-loan inquiry: Call a TD mortgage advisor at 1-866-325-4516.
    • Home-equity inquiry: Call 1-800-815-6849.
    • TD Fit Loan: Call 1-877-300-4020.
    • TD Auto Finance account: Contact TD Auto Finance separately at 1-800-556-8172.
    • Cross-border U.S. and Canadian banking: Call 1-877-700-2913.
    • Charged-off consumer account: Call TD Consumer Collections and Recovery at 1-800-742-2651 and select option 3.
    • TD Wealth account: Call 1-866-235-1248 or contact the assigned relationship manager.
    • Accessibility assistance: Call 1-866-251-3552 or use a relay service by dialing 711.
    • Unresolved banking complaint: Request supervisor review, obtain TD’s final response in writing and consider an OCC or CFPB complaint.

    How To Contact TD Bank

    Important: TD Bank’s U.S. customer-service number is 1-888-751-9000. The term “EasyLine” is associated with TD Canada Trust telephone banking and should not be used to describe the U.S. customer-service line.

    TD Bank moved its U.S. corporate headquarters from 1701 Route 70 East in Cherry Hill, New Jersey to 4140 Church Road in Mount Laurel, New Jersey in September 2025.

    Branch hours vary by location. Use TD’s official location finder rather than assuming that every TD Bank lobby or drive-through offers the same evening or weekend hours.


    Lost or Stolen TD Bank Debit Card

    A lost or stolen TD Bank Visa Debit or ATM Card should be reported immediately.

    Immediate Steps

    1. Sign in to Online Banking or the TD Bank app.
    2. Use the card-lock feature to prevent additional card transactions.
    3. Review pending and completed account activity.
    4. Call 1-888-751-9000.
    5. Report the card lost or stolen and request a replacement.
    6. Confirm the replacement-card mailing address.
    7. Update recurring payments after the new card is issued.
    8. Continue monitoring the account.

    TD states that customers can order a replacement debit card through the TD Bank app and may be able to add the new card to a digital wallet while waiting for the physical card.

    Temporarily locking a card does not replace formally reporting it lost or stolen. Some recurring or previously authorized transactions may continue despite a temporary card lock.

    Lost or Stolen TD Bank Credit Card

    Call TD Credit Card Customer Service at 1-888-561-8861.

    Before Ending the Call

    • Confirm that the old card has been closed
    • Review unfamiliar pending and completed charges
    • Confirm the replacement-card mailing address
    • Ask whether the card number will change
    • Ask whether digital-wallet cards have been updated
    • Confirm how recurring payments will be affected
    • Request a fraud or case reference number when applicable

    TD Bank Fraud and Identity-Theft Support

    Contact TD’s fraud department when:

    • An Online Banking account appears compromised
    • A password or one-time code was provided to a suspicious person
    • A suspicious TD email, text or telephone call was received
    • Personal or account information was entered on a fraudulent website
    • An unauthorized account was opened
    • An unfamiliar debit, check, ACH, Zelle or wire transaction appears
    • A customer’s identity was stolen

    Information To Preserve

    • The suspicious email, text or voicemail
    • The sender’s address or telephone number
    • The website address used
    • The date and approximate time
    • The information disclosed
    • Unauthorized transaction details
    • Police, FTC or identity-theft reports
    • The TD case or claim number

    TD states that it will not ask customers to confirm their account number, PIN, password or other personal information through an unsolicited email, text or voice call.

    What To Do When Online Banking Is Compromised

    1. Call TD’s fraud department at 1-800-893-8554.
    2. Lock affected debit and credit cards.
    3. Secure the email account connected to TD.
    4. Change passwords from a trusted and malware-free device.
    5. Review telephone numbers, email addresses and trusted devices.
    6. Review account, Zelle, Bill Pay and transfer activity.
    7. Report each unauthorized transaction.
    8. Place fraud alerts or credit freezes when identity theft is suspected.
    9. Keep written records of every report and response.

    If the computer or telephone may contain malware, disconnect it from sensitive accounts until it has been examined and secured.

    How To Dispute a TD Bank Transaction

    Contact TD promptly when a debit- or credit-card transaction is unauthorized, duplicated, incorrect or connected to merchandise or services that were not provided as agreed.

    Before Filing a Dispute

    • Confirm whether the transaction is pending or posted
    • Ask authorized account users about the purchase
    • Check whether the merchant uses a different billing name
    • Review recurring subscriptions
    • Contact the merchant when the dispute concerns quality, cancellation or a missing refund
    • Keep receipts, return tracking and correspondence

    For Debit-Card Transactions

    Call 1-888-751-9000 and identify the affected transaction.

    For Credit-Card Transactions

    Call 1-888-561-8861 or use the credit-card account’s dispute options.

    Information To Keep

    • The transaction date
    • The amount
    • The merchant description
    • The reason for the dispute
    • The date the merchant was contacted
    • Receipts and order information
    • Return or cancellation confirmation
    • TD’s claim or dispute number

    Review the account agreement and billing statement for any written-dispute address and deadline that applies. A telephone report may not replace written notice when the applicable law or account agreement requires a written billing-error notice.

    How Long Does a TD Bank Dispute Take?

    The time needed depends on the type of transaction, whether it was made with a debit or credit card, the evidence available and whether TD provides a provisional credit while investigating.

    Ask TD:

    • When the claim was opened
    • Whether additional documents are required
    • Whether a temporary credit will be issued
    • Whether the merchant has responded
    • The expected investigation deadline
    • How the final decision will be delivered
    • Whether an appeal or reconsideration process is available

    Do not spend a provisional credit as though it were permanent. TD may reverse it if the investigation is decided against the customer.

    TD Bank Zelle Problems and Scams

    TD Bank offers Send Money with Zelle through Online Banking and the TD Bank app.

    Common problems include:

    • Payment sent to the wrong person
    • Recipient has not enrolled
    • Payment remains pending
    • Customer cannot enroll
    • Unauthorized Zelle transaction
    • Account takeover
    • Purchase, rental, job or investment scam
    • Scammer impersonating TD Bank

    If a Zelle Payment Was Unauthorized

    1. Call TD Bank immediately.
    2. Secure Online Banking and the connected email account.
    3. Change compromised passwords.
    4. Review other transfers and transactions.
    5. Report the specific payment as unauthorized.
    6. Keep messages, telephone numbers and payment details.
    7. Report identity theft or fraud when appropriate.

    If You Authorized the Payment but Were Scammed

    Contact TD promptly and report the scam. Recovery may be difficult when the customer personally authorized the payment, but TD should still be notified and the account should be secured.

    Never send money to yourself or another account because a caller claims that doing so will reverse fraud or protect the balance. End the call and contact TD using an independently verified number.

    TD Bank ATM Problems

    An ATM complaint may involve:

    • No cash dispensed but the account was charged
    • Incorrect cash amount
    • Deposit not credited correctly
    • Card retained by the ATM
    • ATM surcharge
    • Damaged or unavailable machine

    Information To Record

    • The ATM address
    • The ATM identification number when displayed
    • The date and time
    • The requested amount
    • The amount received
    • The receipt
    • The related account transaction
    • Whether the ATM was operated by TD or another company

    Call 1-888-751-9000. When the transaction involved an ATM owned by another company, that ATM operator may also need to investigate.

    TD Bank Deposit Holds

    A check or mobile deposit may be delayed because of the deposit amount, check type, account history, new-account status, suspected fraud or another exception under TD’s funds-availability policy.

    Review the Following

    • The deposit receipt
    • The stated funds-availability date
    • Online Banking transaction details
    • Any hold or exception notice
    • Whether part of the deposit is available
    • Whether the paying bank returned the check

    Questions To Ask TD

    • Why was the hold placed?
    • Which funds-availability rule applies?
    • When will each portion become available?
    • Was the deposit returned or only delayed?
    • Does TD need additional documentation?
    • Can the explanation be provided in writing?

    TD Bank Mobile Deposit Problems

    A mobile deposit may be rejected because:

    • The check was not endorsed correctly
    • The image was blurry or incomplete
    • The amount entered did not match
    • The check was previously deposited
    • The check type was not eligible
    • The account exceeded a mobile-deposit limit
    • The account or deposit was placed under review

    Before Depositing Again

    • Check whether the first deposit is pending
    • Review email and app notifications
    • Confirm the rejection reason
    • Do not redeposit a check that has already been accepted
    • Keep the original check in a secure location
    • Contact TD if the status is unclear

    Writing “void” on or destroying the original check before confirming that the deposit has been accepted can make correcting a failed deposit more difficult.

    TD Bank Overdrafts and Fees

    An unexpected TD Bank fee may involve:

    • Monthly maintenance
    • Overdraft or returned transaction
    • Non-TD ATM use
    • Wire transfer
    • Stop payment
    • Official check
    • Account research
    • Foreign transaction
    • Early CD withdrawal

    How To Review a Fee

    1. Identify the exact transaction and fee.
    2. Review the account’s current Personal Fee Schedule.
    3. Check whether a balance or direct-deposit requirement was missed.
    4. Review pending and posted transactions.
    5. Contact Customer Service.
    6. Ask for an explanation and available fee review.
    7. Request the final decision in writing if necessary.

    TD may review a fee, but a refund or reversal is not guaranteed.

    TD Overdraft Relief

    TD advertises a grace period that may allow eligible customers to correct an overdrawn balance by the stated deadline on the following business day.

    Review:

    • The amount needed to restore the available balance
    • The deadline displayed by TD
    • Pending transactions that may also post
    • Whether the account and transaction qualify
    • Whether deposited funds will become available in time

    Do not assume that every overdraft or returned payment qualifies for the grace period.

    TD Bank Online Banking Login Problems

    Use TD’s official username and password recovery process rather than a link received in an unexpected message.

    Before Calling Support

    • Confirm that the website address belongs to TD Bank U.S.
    • Check the username carefully
    • Use the official password-reset option
    • Check the registered email and telephone number
    • Try a previously trusted device
    • Record the exact error message
    • Check whether the account was locked for security review

    TD Bank U.S. Online Banking is different from TD Canada Trust EasyWeb. Make sure the correct country and account system are selected.

    TD Bank Direct Deposit Problems

    A delayed direct deposit may be caused by:

    • The payer has not released the funds
    • An incorrect routing or account number
    • A payroll processing delay
    • A holiday or weekend
    • A closed or restricted account
    • A change to the employer’s payment system

    Steps To Take

    1. Confirm the scheduled payment date with the payer.
    2. Verify the TD routing and account numbers used.
    3. Ask the payer for a trace or confirmation number.
    4. Review pending TD account activity.
    5. Call TD Customer Service.

    TD cannot post funds that the employer or payer has not transmitted successfully.

    Stop Payments

    Contact TD immediately when a personal check, ACH transaction or eligible recurring payment needs to be stopped.

    Information To Provide

    • The check or transaction number
    • The exact amount
    • The date
    • The payee or merchant
    • The reason for the stop payment

    A stop-payment request may not work if the transaction has already been processed. Fees, expiration periods and renewal rules may apply.

    TD Bank Credit-Card Support

    • TD Credit-Card Customer Service: 1-888-561-8861
    • Availability: 24 hours a day, seven days a week

    Contact TD Credit Cards regarding:

    • Lost or stolen cards
    • Fraudulent transactions
    • Card activation
    • Payment questions
    • Interest or fees
    • Rewards
    • Credit limit
    • Balance transfers
    • Transaction disputes
    • Card declines
    • Travel or international use

    Use the number printed on the back of the card when it differs from the general TD credit-card number.

    TD Bank Mortgage and Home-Equity Support

    Contact the mortgage or home-equity department about:

    • Applications
    • Loan status
    • Payments
    • Escrow
    • Property taxes
    • Homeowners insurance
    • Payoff requests
    • Financial hardship
    • Possible mortgage fraud

    Existing borrowers should also use the servicing contact information printed on the current mortgage statement because the correct department may depend on the loan and servicer.

    TD Fit Loan Support

    Contact the TD Fit Loan team about:

    • Applications
    • Application status
    • Loan documents
    • Funding
    • Payments
    • Payoff information
    • Financial difficulty

    Use the contact information printed on the loan statement for servicing questions when it differs from the application number.

    TD Auto Finance Support

    TD Auto Finance is separate from ordinary TD Bank deposit-account support.

    Contact TD Auto Finance regarding:

    • Vehicle-loan payments
    • Automatic payments
    • Payoff quotes
    • Title or lien release
    • Address changes
    • Insurance information
    • Payment difficulty
    • Repossession or recovery questions

    TD Cross-Border Banking

    • Cross-Border Banking Support: 1-877-700-2913
    • Availability: 24 hours a day, seven days a week

    Cross-border support can help customers understand the relationship between eligible TD Bank U.S. and TD Canada Trust accounts.

    TD Bank U.S. and TD Canada Trust remain separate legal banks with different account agreements, deposit-insurance systems, routing information and dispute procedures.

    TD Consumer Collections and Recovery

    Customers seeking payment arrangements on a charged-off consumer account can call:

    Before Agreeing to a Payment Arrangement

    • Confirm the debt and account
    • Ask for the current balance
    • Ask whether interest or fees continue
    • Confirm the payment schedule
    • Ask how payments will be reported
    • Request the agreement in writing
    • Keep every payment confirmation

    Customers who dispute the debt or believe it resulted from identity theft should state that clearly and request the appropriate investigation process.

    Closing a TD Bank Account

    Before closing a checking or savings account:

    • Move direct deposits
    • Update automatic payments
    • Allow pending transactions to settle
    • Cancel scheduled Bill Pay transactions
    • Download statements and tax records
    • Resolve any negative balance
    • Confirm where remaining funds will be sent
    • Obtain written closure confirmation

    Contact TD Customer Service or visit a TD Bank location for the closing options available for the account. Withdrawing the available balance does not necessarily close the account.

    TD Bank Scam and Phishing Warnings

    Scammers may impersonate TD Bank and claim that:

    • Fraud has been detected
    • The account will be frozen or closed
    • A debit or credit card was used
    • A Zelle payment must be reversed
    • A refund is available
    • Money must be transferred to a safe account
    • A one-time code is needed
    • Remote access to a device is required

    Warning Signs

    • Request for a password, PIN or verification code
    • Instruction to transfer money to yourself
    • Demand for gift cards or cryptocurrency
    • Urgent threats or pressure
    • Unfamiliar website links
    • Request to install remote-access software
    • Caller says not to contact TD or law enforcement

    How To Verify a TD Message

    1. Stop communicating with the sender.
    2. Do not click the link.
    3. Open the TD Bank app or official U.S. website directly.
    4. Review account alerts and transactions.
    5. Call 1-888-751-9000.
    6. Forward suspicious emails to Phishing@TD.com.
    7. Call 1-800-893-8554 if information was disclosed.

    How To Escalate an Unresolved TD Bank Complaint

    1. Contact the correct TD department. Use general banking, credit-card, fraud, mortgage, loan or recovery support as appropriate.
    2. Request a case or claim number. Record the representative’s name, date and explanation.
    3. State the requested resolution. Ask for a transaction correction, fee review, account access, refund, credit correction or written explanation.
    4. Keep supporting records. Save statements, receipts, correspondence, dispute records, screenshots and payment confirmations.
    5. Request supervisor review. Explain what remains unresolved and what previous representatives stated.
    6. Visit a TD Bank location. Identity, document, estate and account-access issues may require in-person verification.
    7. Submit written correspondence when needed. Use the address printed on the current account or credit-card statement.
    8. Request TD’s final response in writing. Ask which account agreement, investigation record or policy supports the decision.
    9. File an outside complaint when appropriate. TD Bank, N.A. is a national bank, so consumers may contact the OCC or CFPB.

    Consumer Financial Protection Bureau

    The CFPB accepts complaints involving checking and savings accounts, credit cards, mortgages, money transfers, debt collection, credit reporting and other financial services.

    Office of the Comptroller of the Currency

    TD Bank, National Association is regulated as a national bank by the Office of the Comptroller of the Currency.

    Contact TD first and preserve the bank’s response, statements, account agreement, dispute results and supporting evidence for an outside complaint.

    Filing a regulatory complaint does not automatically stop collections, foreclosure, account closure or legal deadlines. Continue responding to important notices and consider qualified legal advice when necessary.

    For ownership, headquarters and corporate information, visit the TD Bank Corporate Office Headquarters page.


    TD Bank Customer Reviews and Complaint Sentiment

    At the time this page was updated, CustomerServiceNumbers.com did not have enough published TD Bank reviews to calculate meaningful customer sentiment.

    The previous page described positive and negative customer trends that were not clearly based on reviews submitted directly to CustomerServiceNumbers.com. Those unsupported generalizations have been removed.

    As customers submit reviews, this section may be updated with recurring topics involving:

    • Checking and savings account support
    • Debit- and credit-card disputes
    • Fraud investigations
    • Zelle payments
    • Deposits and account holds
    • Overdrafts and fees
    • Online and mobile banking
    • ATM transactions
    • Mortgage and loan support
    • Account restrictions or closures
    • Branch and telephone service
    • How effectively complaints were resolved

    Future sentiment summaries will be based on actual CustomerServiceNumbers.com reviews rather than generalized assumptions about TD Bank or its customers.

    What To Include in Your TD Bank Review

    • The general type of account or service
    • The approximate dates involved
    • The support channel used
    • Whether TD provided a case or claim number
    • Whether the issue involved fraud, a dispute, a fee, a deposit, a loan or account access
    • How long it took to receive a response
    • Whether a written decision was provided
    • Whether the problem was resolved

    Do not publish an account number, card number, Social Security number, password, PIN, verification code, home address, wire instructions or employee personal information.

    TD Bank Frequently Asked Questions

    What is the TD Bank customer-service number?

    TD Bank U.S. Customer Service can be reached at 1-888-751-9000.

    Is TD Bank customer service available 24 hours?

    Yes. TD Bank currently states that live general customer service is available 24 hours a day, seven days a week.

    What is TD Bank’s automated telephone-banking number?

    Call 1-800-937-2000 for automated telephone banking in English or Spanish.

    Is 1-888-751-9000 TD EasyLine?

    No. It is TD Bank U.S. Customer Service. EasyLine is associated with TD Canada Trust telephone banking.

    What is the TD credit-card customer-service number?

    Call 1-888-561-8861. Support is available 24 hours a day.

    How do I report a lost TD Bank debit card?

    Lock it through Online Banking or the TD Bank app and call 1-888-751-9000 immediately.

    How do I report a lost TD credit card?

    Call 1-888-561-8861 immediately.

    What is TD Bank’s fraud number?

    Call TD’s Phishing and Identity Theft Department at 1-800-893-8554.

    How do I report a fake TD Bank email?

    Forward the suspicious message to Phishing@TD.com. Do not click its links or use telephone numbers included in the email.

    How do I dispute a TD Bank debit-card transaction?

    Call 1-888-751-9000 and identify the disputed transaction. Keep receipts, merchant correspondence and the TD claim number.

    How do I dispute a TD credit-card transaction?

    Call 1-888-561-8861 or use the available dispute option in the credit-card account.

    How do I report an unauthorized Zelle payment?

    Call TD Bank immediately, secure Online Banking and the connected email account, and report the specific transaction as unauthorized.

    How do I check a TD Bank deposit hold?

    Review the deposit receipt and funds-availability notice, then call 1-888-751-9000 for the specific reason and expected availability date.

    Can TD Bank refund an overdraft or account fee?

    TD may review a fee, but a refund is not guaranteed. Identify the exact transaction, review the account terms and contact Customer Service.

    What is the TD mortgage telephone number?

    Call a TD mortgage advisor at 1-866-325-4516. Existing borrowers should also use the servicing number printed on their statement.

    What is the TD home-equity number?

    Call 1-800-815-6849.

    What is the TD Fit Loan number?

    Call 1-877-300-4020.

    What is the TD Auto Finance number?

    TD Auto Finance customers can call 1-800-556-8172.

    What is the TD cross-border banking number?

    Call 1-877-700-2913. Cross-border banking support is available 24 hours a day.

    How do I close a TD Bank account?

    Move direct deposits and recurring payments, allow pending transactions to settle, then contact TD Customer Service or visit a TD Bank location. Obtain confirmation that the account was closed.

    How do I complain about TD Bank?

    Contact the appropriate department, request supervisor review and obtain TD’s final response in writing. If unresolved, consider filing with the OCC or CFPB.

    Is TD Bank FDIC insured?

    TD Bank, National Association is an FDIC-insured national bank. Deposit coverage is subject to FDIC ownership categories, limits and rules.

    Where is TD Bank headquartered?

    TD Bank’s U.S. corporate headquarters is located at 4140 Church Road, Mount Laurel, New Jersey 08054.


    Related Bank Customer Service Pages

    Official TD Bank and Consumer Resources

    Related Consumer Resources


    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate support information and share customer-service experiences since 2004. We independently organize company contacts, common banking problems, fraud information, complaint procedures and practical resolution steps.

    Our goal is not simply to repeat a bank telephone number. We help consumers determine whether to contact TD Bank Customer Service, TD Credit Cards, the fraud department, a loan department, a local TD Bank store or a banking regulator.

    Reviews may be moderated for spam, profanity, account and card numbers, Social Security numbers, passwords, payment information, home addresses and personally identifiable information while preserving the reviewer’s original meaning.

    Share Your TD Bank Experience

    Have you contacted TD Bank about a checking account, debit card, credit card, unauthorized transaction, Zelle transfer, ATM, deposit hold, fee, Online Banking, mortgage, personal loan or unresolved complaint?

    Leave a rating and review below. Include the general type of account or service, issue involved, support channel used, whether TD provided a case or claim number, how long it took to receive assistance and whether the problem was resolved.

    Your experience may help another customer determine whether to contact general banking support, card services, fraud, a loan department, a TD Bank location, the CFPB or the OCC.

    Disclaimer: CustomerServiceNumbers.com is an independent consumer website and is not affiliated with TD Bank, N.A., The Toronto-Dominion Bank, TD Canada Trust, TD Auto Finance, Zelle, any TD Bank store, payment network, loan servicer, the FDIC, CFPB or OCC. TD Bank does not provide customer support through this website.

    This page provides general consumer information and does not provide legal, financial, banking, investment, tax, fraud-recovery, credit or regulatory advice. TD Bank’s current account agreements, card agreements, loan documents, transaction records, investigation results, federal law and official written decisions control each customer’s account and dispute.

  • Reach iBank Customer Service – Reviews And Complaints

    Before using iBank services, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. iBank is a personal finance management software designed for Mac users, helping individuals and businesses manage their finances, budgets, and investments.

    How to Contact iBank

    You can reach iBank customer service using the following details:

    • Email Support: iBank offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Friday, 9 AM – 5 PM PT
    • Website: https://www.iggsoftware.com/ibank/

    iBank Customer Support Reviews and Complaints

    When considering using iBank services, it’s helpful to review their customer service feedback. iBank competes with other personal finance software like Quicken, Mint, and YNAB. Customer reviews often highlight the ease of use, integration with bank accounts, and budgeting features provided by iBank, particularly for Mac users. However, some complaints focus on issues related to customer service, software updates, and syncing problems.
    Comparing iBank with other personal finance software can help you determine which offers the best features, pricing, and customer support for your financial management needs. Evaluating customer reviews and complaints is an important step in making an informed decision about using iBank.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using iBank.

    Note: This website listing is not associated with iBank. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    iBank does not provide support services directly through this website. For any questions or concerns about iBank services, contact their customer service representative directly.

  • Reach HSBC Customer Service – Reviews And Complaints

    Before banking with HSBC, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. HSBC is a global banking and financial services company offering a wide range of products, including personal banking, business banking, and wealth management.

    How to Contact HSBC

    You can reach HSBC customer service using the following details:

    • Phone Number: 1-800-975-4722
    • Email Support: HSBC offers support through their online contact form available on their website.
    • Customer Service Hours: 24/7 support available
    • Corporate Address: HSBC North America Holdings Inc., 452 Fifth Avenue, New York, NY 10018
    • Website: https://www.us.hsbc.com/

    HSBC Customer Support Reviews and Complaints

    When considering banking with HSBC, it’s helpful to review their customer service feedback. HSBC competes with other global banks like Citibank, Barclays, and Deutsche Bank. Customer reviews often highlight the global reach, product variety, and online banking features offered by HSBC, particularly for international clients. However, some complaints focus on issues related to customer service, account management, and fees.
    Comparing HSBC with other global banks can help you determine which offers the best services, pricing, and customer support for your financial needs. Evaluating customer reviews and complaints is an important step in making an informed decision about banking with HSBC.

    Other competition in the banking industry Includes BNY Mellon, IBC Bank, and FNBO.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about banking with HSBC.

    Note: This website listing is not associated with HSBC. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    HSBC does not provide support services directly through this website. For any questions or concerns about HSBC services, contact their customer service representative directly.

  • Synchrony Customer Service Phone Number: Bank, Cards, Fraud & Disputes

    Synchrony is a consumer financial services company offering retail credit cards, branded store cards, CareCredit, Synchrony Bank savings products, Pay Later loans, secured installment loans, business financing, commercial credit cards, healthcare financing, and partner financing programs. Customers may need Synchrony support for account access, payments, credit card billing, disputes, fraud, unauthorized charges, savings accounts, CDs, money market accounts, retail card issues, Pay Later plans, CareCredit, credit reporting, business accounts, or complaints.

    If you are looking for the Synchrony customer service phone number, use the number that matches your account type. Synchrony Bank savings customers can call 1-866-226-5638. Synchrony says retail credit card customers should use the Find Account tool or the phone number shown on their card, statement, or online account. If you are not sure which department to call, Synchrony lists 1-866-419-4096 as a general support path.

    How to Contact Synchrony Customer Service

    Important Note About Synchrony Bank vs. Synchrony Credit Cards

    Synchrony uses different support routes for different products. The phone number 1-866-226-5638 is for Synchrony Bank savings products such as high-yield savings, CDs, money market accounts, IRAs, trusts, and related banking support. It is not the best universal phone number for all Synchrony retail credit cards.

    If your issue involves a Synchrony retail credit card, store card, Synchrony Mastercard, CareCredit card, business account, Pay Later loan, or secured installment loan, use the account-specific portal, the phone number on your statement or card, the Synchrony Find Account tool, or the specific phone numbers listed above.

    Best Way to Reach Synchrony by Issue

    Synchrony Bank Savings, CDs, Money Market, IRA, or Trust Accounts

    For Synchrony Bank savings products, call 1-866-226-5638. Automated telephone service is available 24/7. Live bankers are available Monday-Friday from 8:00 a.m. to 10:00 p.m. ET and Saturday-Sunday from 8:00 a.m. to 5:00 p.m. ET. IRA, trust, and business teams may not be available on weekends.

    Retail Credit Cards and Store Cards

    For Synchrony retail credit cards such as store-branded cards, use the Synchrony Find Account tool, the card-specific login page, your billing statement, or the phone number on the back of your card. Synchrony handles many retailer cards, and the correct phone number can vary by brand, account type, and card program.

    Payments and Online Account Access

    For payments, payment posting, online account access, autopay, registration, paperless statements, username or password problems, or “pay without sign in,” start with the account portal tied to your specific Synchrony account. Do not send payment information through unsecured email or public comments.

    Billing Disputes and Transaction Questions

    For billing disputes, incorrect charges, duplicate charges, merchant disputes, returned merchandise, promotional financing problems, deferred-interest questions, or charge questions, sign in to the account and use the secure message or dispute tools when available. Keep receipts, merchant communications, return tracking, statements, and promotional financing terms.

    Fraud, Identity Theft, or Unauthorized Charges

    If you suspect fraud or identity theft involving Synchrony, call 1-866-834-3205. If you already have a Synchrony fraud case, Synchrony lists 1-866-412-7866. Report suspicious activity quickly and keep copies of your statements, transaction details, fraud forms, police reports, FTC reports, and credit bureau disputes if applicable.

    Lost or Stolen Cards

    If your Synchrony card is lost or stolen, use your account portal, the phone number on your card statement, or Synchrony’s lost/stolen card support route. If there are unauthorized charges, also report fraud to Synchrony and monitor your credit reports.

    CareCredit

    For CareCredit account management, call 1-866-893-7864. For CareCredit applications, call 1-800-677-0718. Healthcare providers enrolled with CareCredit should use the provider support number at 1-800-859-9975.

    Synchrony Pay Later

    For Synchrony Pay Later, call 1-855-945-3576 for Pay in 4 and 1-844-373-4960 for Pay Monthly. Keep the merchant name, purchase date, order number, payment schedule, and email address on the loan ready.

    Secured Installment Loans

    For Synchrony secured installment loans, call 1-866-220-9432. These accounts may involve powersports, outdoor power equipment, or other secured financing, so keep your loan details, merchant information, and collateral information ready.

    Business and Commercial Accounts

    Existing Synchrony business partners can call 1-800-333-1082. Prospective partners can call 1-866-838-0655. Commercial cardholder numbers vary by card program, so use the commercial card login page or the phone number on the card or statement.

    Secure Messages and Email Support

    Synchrony says it cannot discuss specific account information through unsecured channels. For account-specific questions, sign in and use secure messages, chat, or the account portal. Synchrony says inquiries through secure account channels may take several business days for a response.

    What to Have Ready Before Contacting Synchrony

    • Synchrony account type, such as savings, retail card, CareCredit, Pay Later, Mastercard, business account, or installment loan
    • Last four digits of the account or card number
    • Name, phone number, mailing address, and email address on the account
    • Merchant or retailer name, if the account is a store card or financing plan
    • Payment date, payment amount, and confirmation number
    • Billing statement, transaction history, or account screenshot
    • Receipt, return tracking, merchant messages, or dispute documents
    • Fraud claim number, police report, FTC identity theft report, or credit bureau dispute, if applicable
    • Promotional financing terms, deferred-interest offer, or purchase agreement
    • Case number, secure message, chat transcript, or prior response from Synchrony
    • Your requested resolution, such as payment correction, dispute review, fraud claim, credit reporting correction, account unlock, refund follow-up, fee review, or written explanation

    Common Synchrony Customer Service Issues

    Synchrony customers may contact support for help with:

    • Customer service phone number questions
    • Savings account support
    • CDs, money market accounts, IRAs, trusts, and wire transfers
    • Retail credit card payments
    • Store card billing disputes
    • Promotional financing and deferred-interest questions
    • Payment posting problems
    • Late fees and interest charges
    • Returned merchandise and merchant refunds
    • Fraud and unauthorized charges
    • Lost or stolen cards
    • Account freezes, holds, or verification problems
    • CareCredit support
    • Pay Later loan support
    • Credit reporting disputes
    • Secure message and chat support
    • Complaint escalation

    Synchrony Customer Reviews and Complaints on CSN

    CustomerServiceNumbers.com currently has zero live reviews for Synchrony. Because there are no live CSN reviews yet, there is not enough customer feedback on this page to summarize a Synchrony customer-service trend.

    If you have contacted Synchrony about the customer service phone number, a retail credit card, Synchrony Bank savings account, payment issue, billing dispute, fraud claim, unauthorized charge, CareCredit account, Pay Later loan, credit reporting concern, account hold, or complaint, you can leave a review below to help other customers understand what worked and what did not.

    Synchrony Payment and Dispute Tips

    • Use the correct Synchrony account portal for the specific card or product.
    • Save payment confirmation numbers and screenshots.
    • Check whether the issue involves a merchant refund, payment posting delay, promotional financing terms, late fee, or interest charge.
    • For retail card disputes, keep the store receipt, return tracking, cancellation notice, and merchant messages.
    • Use secure messages or the account portal for account-specific details.
    • Do not send account numbers, Social Security numbers, passwords, or card numbers through unsecured email or public comments.
    • Ask for a case number and save written responses.

    Synchrony Fraud and Account Safety Tips

    • Use Synchrony.com, MySynchrony, the Synchrony Bank app, or the card-specific account portal.
    • Be cautious of fake Synchrony customer service phone numbers in search ads, text messages, emails, or social media posts.
    • Do not share your password, one-time code, Social Security number, full card number, bank login, or verification information with someone who contacts you unexpectedly.
    • If you receive a suspicious email, text, or phone call using the Synchrony name, go directly to Synchrony.com instead of clicking links.
    • If you suspect fraud or identity theft, call 1-866-834-3205.
    • For an existing Synchrony fraud case, call 1-866-412-7866.
    • Monitor your credit reports if you see unfamiliar Synchrony accounts or charges.
    • If money was taken from a bank account or card, contact your bank or card issuer promptly.

    How to Escalate a Synchrony Complaint

    1. Start with the correct Synchrony department for your account type.
    2. For savings products, call 1-866-226-5638.
    3. For retail cards, use the Find Account tool, card-specific portal, or phone number on your statement.
    4. For fraud, call 1-866-834-3205 and keep all fraud claim documents.
    5. For disputes, use the secure account portal and provide receipts, statements, merchant messages, and tracking information.
    6. Ask for a case number, written explanation, or supervisor review.
    7. If the issue involves credit reporting, dispute through Synchrony and the credit bureaus when appropriate.
    8. If Synchrony does not resolve the issue, consumers may consider filing a complaint with the Consumer Financial Protection Bureau, the Office of the Comptroller of the Currency, the FTC, their state attorney general, or their payment card issuer depending on the issue.
    9. For formal corporate or board-level correspondence, use Synchrony’s investor or corporate secretary contact path, but routine account issues should go through customer service first.

    Synchrony Compared with Other Banks and Credit Card Issuers

    Synchrony competes with online banks, retail card issuers, store-financing providers, and consumer financing companies such as Ally Bank, Discover, Capital One, Comenity Bank, Bread Financial, Citibank, Wells Fargo, PayPal Credit, Affirm, Klarna, Afterpay, and store-branded financing programs. Customers often compare these companies based on customer service phone number access, savings rates, app tools, credit card rewards, dispute handling, fraud support, promotional financing, fees, credit reporting, and complaint resolution.

    Related Customer Service and Consumer Resources

    Frequently Asked Questions About Synchrony Customer Service

    What is the Synchrony customer service phone number?

    Synchrony lists 1-866-419-4096 if you are not sure which department to call. Synchrony Bank savings customers can call 1-866-226-5638. Retail credit card customers should use the Find Account tool, the card-specific portal, or the phone number on the card or statement.

    What is the Synchrony Bank savings customer service phone number?

    The Synchrony Bank savings customer service phone number is 1-866-226-5638. Automated telephone service is available 24/7, and live bankers are available during posted business hours.

    What are Synchrony Bank live support hours?

    Synchrony Bank lists live banker hours as Monday-Friday, 8:00 a.m. to 10:00 p.m. ET, and Saturday-Sunday, 8:00 a.m. to 5:00 p.m. ET. IRA, trust, and business teams may not be available on weekends.

    What is the Synchrony international customer service phone number?

    Synchrony Bank lists 1-937-534-3624 for international customers.

    What is the Synchrony fraud phone number?

    Synchrony lists 1-866-834-3205 for fraud or identity-theft concerns. For an existing fraud case, Synchrony lists 1-866-412-7866.

    How do I contact Synchrony about a retail credit card?

    Use Synchrony’s Find Account tool, the card-specific login page, the phone number on your statement, or the phone number on the back of the card. Retail card phone numbers can vary by merchant and account type.

    What is the CareCredit customer service phone number?

    For CareCredit account management, call 1-866-893-7864. To apply for CareCredit by phone, call 1-800-677-0718.

    What is the Synchrony Pay Later phone number?

    For Pay in 4, call 1-855-945-3576. For Pay Monthly, call 1-844-373-4960.

    Where is Synchrony Financial headquartered?

    Synchrony Financial lists its corporate office at 777 Long Ridge Road, Stamford, CT 06902.

    Where is Synchrony Bank located?

    Synchrony Bank lists 170 West Election Road, Suite 125, Draper, UT 84020 as a bank address. Synchrony Bank also lists regular mail to P.O. Box 669802, Dallas, TX 75266-0955, and overnight mail to 3000 Kellway Drive, Suite 120, Carrollton, TX 75006.

    Is CustomerServiceNumbers.com affiliated with Synchrony?

    No. CustomerServiceNumbers.com is not affiliated with Synchrony, Synchrony Bank, Synchrony Financial, CareCredit, any retailer, any merchant, the CFPB, the OCC, the FTC, or any credit bureau. This page provides customer service contact information, complaint guidance, and a place for consumers to share their own experiences.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has provided customer service contact information, complaint resources, and customer review pages since 2004. This page is designed to help Synchrony customers find the correct customer service phone number and support path for bank accounts, retail credit cards, payments, disputes, fraud, CareCredit, Pay Later, secured installment loans, credit reporting, and complaints.

    Share Your Synchrony Customer Service Experience

    Have you contacted Synchrony about the customer service phone number, Synchrony Bank savings account, retail credit card, payment, dispute, fraud claim, unauthorized charge, CareCredit account, Pay Later loan, account access, credit reporting, or complaint? Share your experience below to help other customers know what to expect.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with Synchrony, Synchrony Bank, Synchrony Financial, CareCredit, any retailer, any merchant, the CFPB, the OCC, the FTC, or any credit bureau. Contact information and links are provided for consumer convenience and may change over time. Customer reviews and complaints are submitted by users and reflect their own experiences. This page is not financial, legal, banking, credit, fraud-recovery, identity-theft, chargeback, or tax advice.

  • Chase Customer Service, Phone Numbers & Complaints

    Chase customer service provides separate support departments for checking and savings accounts, debit cards, credit cards, mortgages, auto loans, business banking, online banking, fraud reports, and transaction disputes.

    Using the correct Chase phone number can reduce transfers and help your complaint reach the department that can access the account involved. This guide explains which number to call, how to dispute a transaction, what to do about suspected fraud, and how to escalate an unresolved Chase complaint.

    How to Contact Chase Customer Service

    Corporate headquarters:
    JPMorgan Chase & Co.
    270 Park Avenue
    New York, NY 10017

    Customer-service availability varies by product and department. Automated account services and online tools may remain available when live representatives are unavailable.


    Chase Fraud and Unauthorized Transaction Numbers

    Contact Chase immediately when you believe an account, card, online banking login, or transaction has been compromised.

    You can also lock an eligible debit or credit card through the Chase app or online banking while investigating suspicious activity. Locking a card may prevent new purchases, but it may not stop every recurring payment or previously authorized transaction.

    Fraudulent Charge or Billing Dispute?

    Chase treats an unauthorized transaction differently from a billing dispute.

    A transaction may be considered fraudulent when neither you nor another authorized user made or approved it.

    A transaction may be a charge error or billing dispute when you recognize the merchant but:

    • The amount is incorrect
    • You were charged more than once
    • You canceled a subscription but were charged again
    • You returned an item but did not receive the promised credit
    • The product or service was not delivered
    • You paid using another method
    • The merchant did not provide what was promised

    For a merchant dispute, review the transaction details and contact the merchant first when appropriate. Keep the date, name of the person contacted, and the merchant’s response. If the matter remains unresolved, sign in to Chase, select the posted transaction, and follow the instructions to report a problem.

    A pending credit card transaction may need to post before it can be disputed. Pending debit card concerns may require a call to 1-866-564-2262.

    Protect Yourself From Chase Impersonation Scams

    Caller ID, text messages, and email sender names can be falsified. Do not rely solely on a Chase name or logo appearing on your screen.

    When a communication seems suspicious:

    • Do not provide your password, PIN, card number, or one-time verification code.
    • Do not move money because a caller claims your account is at risk.
    • Do not click a link in an unexpected text or email.
    • End the communication and call the number printed on the back of your Chase card or listed on Chase.com.
    • Change your password promptly if you believe your online banking credentials were exposed.

    Which Chase Department Should You Contact?

    Checking, Savings and Debit Cards

    Call personal banking customer service at 1-800-935-9935 for concerns involving:

    • Checking and savings accounts
    • Debit cards and ATM transactions
    • Deposits and withdrawals
    • Account fees
    • Direct deposits
    • Transfers and bill payments
    • Account restrictions or closures
    • Missing or incorrect account balances

    For a branch-specific incident, contact the branch manager first. Use Chase’s branch locator to obtain the direct local number and schedule an appointment when necessary.

    Chase Credit Cards

    Call 1-800-432-3117 for:

    • Credit card payments
    • Interest, late fees, or annual fees
    • Rewards and statement credits
    • Replacement cards
    • Credit limit questions
    • Merchant disputes
    • Authorized-user problems
    • Account restrictions or closures

    The number on the back of the card may provide more direct routing for a particular Chase card, including Sapphire, co-branded, or business cards.

    Chase Auto Loans and Leases

    Call Chase Auto at 1-800-336-6675 for:

    • Auto loan and lease payments
    • Payoff quotes
    • Titles and lien releases
    • Account statements
    • Payment extensions or hardship questions
    • Lease maturity and vehicle-return concerns

    Have your auto account number or vehicle identification number available when calling.

    Chase Mortgages and Home Lending

    Call Chase Home Lending at 1-800-848-9136 for mortgage-account questions.

    Live mortgage representatives are generally available Monday through Friday from 8 a.m. to 8 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Automated assistance may be available outside those hours.

    Other Home Lending numbers include:

    Mortgage notices of error, requests for information, and qualified written requests have special mailing requirements. Verify the current address on Chase’s official Home Lending contact page before sending time-sensitive mortgage correspondence.

    Chase Business Banking

    Call 1-800-242-7338 for Chase business checking, savings, online banking, account-management, and payment questions.

    Business customers can also sign in to Chase Business Online and use the Secure Message Center.

    Online Banking and Mobile App Support

    Call technical support at 1-877-242-7372 for help with:

    • Signing in
    • Resetting a username or password
    • Mobile-app errors
    • Online account access
    • Secure messages
    • Linking eligible Chase accounts

    Never send full account numbers, passwords, PINs, or Social Security numbers through ordinary email or social media.


    Common Chase Customer Service Complaints

    CustomerServiceNumbers.com does not currently have enough submitted Chase reviews to calculate meaningful customer-satisfaction trends.

    However, individual reviews submitted to the related CorporateOfficeHeadquarters.com Chase page describe complaints involving:

    • Unexpected account restrictions or closures: Customers report accounts being frozen or closed without an explanation they considered adequate.
    • Missing funds or balance discrepancies: Some reviewers describe deposits or account balances they could not reconcile.
    • Fraud-claim denials: Reviewers report difficulty recovering money after unauthorized transfers or alleged account takeovers.
    • Credit card disputes: Some customers describe disputes that were denied despite documentation supplied to Chase.
    • Older account records: Complaints include difficulty locating records related to older Bank One, trust, or unclaimed-property accounts.
    • Communication problems: Reviewers describe long holds, repeated transfers, disconnected calls, or difficulty reaching a person with authority to resolve the matter.

    These are individual customer reports and do not establish that every Chase customer will have the same experience. Customer outcomes may depend on the account type, documentation available, transaction involved, and department handling the case.

    How to Resolve a Chase Complaint

    1. Contact the correct department. Use the product-specific number rather than beginning with the corporate office.
    2. Gather supporting records. Save statements, transaction details, receipts, emails, screenshots, merchant correspondence, letters, and previous case numbers.
    3. State the problem clearly. Explain what happened, when it occurred, the amount involved, and the resolution you are requesting.
    4. Request a case or reference number. Record the date, time, representative’s name, department, and promised next step.
    5. Use secure messaging. A secure message can create a written record of the complaint and Chase’s response.
    6. Ask for escalation. Request a supervisor, claims specialist, branch manager, mortgage specialist, fraud investigator, or executive complaint review when appropriate.
    7. Follow up in writing. Reference the original case number and attach only the documentation needed to support your claim.

    Information to Include in a Chase Complaint

    A useful complaint should include:

    • The Chase product or account type involved
    • The date the problem began
    • The disputed amount, when applicable
    • A concise timeline of events
    • Names or departments previously contacted
    • Case and reference numbers
    • Documents supporting your position
    • The specific action you want Chase to take

    Do not include complete account numbers, card numbers, passwords, PINs, Social Security numbers, verification codes, or other sensitive information in a public review.

    Escalating an Unresolved Complaint

    If regular customer service does not resolve the problem:

    • Ask that the complaint be reviewed by a supervisor or specialized claims department.
    • Send a secure message summarizing the problem and previous contacts.
    • Visit or schedule an appointment with a branch manager for branch and deposit-account concerns.
    • Use Chase’s official complaints and feedback option.
    • Keep copies of all written correspondence and delivery confirmations.

    The JPMorgan Chase corporate number, 1-212-270-6000, is intended for general corporate inquiries and may redirect consumer account complaints to the appropriate Chase department.


    What to Expect When Contacting Chase

    Chase may need to verify your identity before discussing an account. Depending on the issue, the representative may ask you to confirm recent transactions, provide a case number, upload documents, contact a merchant, visit a branch, or wait while an investigation is completed.

    Reporting suspected card fraud may result in the card being locked, closed, or replaced. Ask whether recurring payments, digital-wallet cards, and automatic bills will need to be updated.

    For a transaction dispute, keep proof that you attempted to resolve the problem with the merchant. For an account restriction or closure, ask how remaining funds will be returned, whether checks or deposits are still pending, and whether Chase requires additional identity or business documentation.

    Chase Customer Service Frequently Asked Questions

    What is the main Chase customer service number?

    For checking, savings, and personal banking, call 1-800-935-9935.

    What is the Chase credit card customer service number?

    Call 1-800-432-3117 or use the number printed on the back of your card.

    How do I report Chase credit card fraud?

    Call 1-800-955-9060. You may also lock the card and report the transaction after signing in to Chase.

    How do I report Chase debit card fraud?

    Call 1-800-978-8664 and select option 1.

    Can I email Chase customer service?

    Chase generally directs account-related questions through its Secure Message Center rather than ordinary email. Sign in to Chase.com or the Chase app to send a secure message.

    How do I speak with Chase about a closed or frozen account?

    Start with personal banking customer service at 1-800-935-9935. Ask which department placed the restriction, what documents are needed, whether pending transactions will be processed, and how remaining funds will be returned.

    How do I dispute a Chase card charge?

    Sign in to Chase, select the posted transaction, review the transaction details, and follow the option to report a problem. Contact the merchant first when the charge is recognized but the amount, service, refund, or delivery is incorrect.

    What is the Chase mortgage customer service number?

    Call Chase Home Lending at 1-800-848-9136.

    What is the Chase Auto customer service number?

    Call 1-800-336-6675 for Chase auto loan and lease servicing.

    Where is Chase headquartered?

    JPMorgan Chase & Co. is headquartered at 270 Park Avenue, New York, NY 10017.

    How Chase Compares With Other Major Banks

    Chase competes with large national and regional banks offering checking accounts, savings accounts, credit cards, mortgages, investments, and business services.

    When comparing banks, consider branch access, account fees, minimum-balance requirements, digital tools, interest rates, dispute handling, fraud support, and complaint-resolution procedures.

    Related Chase and Consumer Help Pages

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information and share their experiences since 2004.

    We are an independent consumer-help website and are not owned or operated by Chase or JPMorgan Chase & Co. Our goal is to provide more than a telephone number by helping consumers identify the correct support department, document complaints, understand common problems, and share whether a company resolved the issue.

    Share Your Chase Customer Service Experience

    Have you contacted Chase about a bank account, credit card, fraud claim, transaction dispute, mortgage, auto loan, account closure, or missing funds?

    Use the review form below to explain:

    • Which Chase department you contacted
    • How long it took to reach a representative
    • What steps Chase asked you to complete
    • Whether the matter was escalated
    • How long the investigation or resolution took
    • Whether Chase ultimately resolved the problem

    Do not include account numbers, card numbers, passwords, PINs, verification codes, Social Security numbers, or other private financial information.

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Chase, JPMorgan Chase Bank, N.A., or JPMorgan Chase & Co. Chase does not provide customer support through this website.

    Contact information is provided to help consumers reach the company directly. Reviews and complaints reflect the experiences and opinions of individual contributors and should not be interpreted as statements from Chase.