Category: Restaurants Customer Service Information – Reviews

Restaurants companies customer service phone numbers and contact information. Also, review and ratings of the companies customer service performance.

  • Joe’s Crab Shack Customer Service, Gift Cards and Complaints

    Joe’s Crab Shack is a casual seafood restaurant known for crab buckets, shrimp, fish dishes, cocktails and American comfort food. Customers can contact their local restaurant or Joe’s Crab Shack’s parent company, Landry’s, for help with dining experiences, takeout orders, gift cards, loyalty rewards and unresolved complaints.

    Verified Joe’s Crab Shack customer-service information

    Important: For an issue happening during a restaurant visit, ask for the manager before leaving whenever it is safe and practical. Keep the receipt and record the location, date and approximate time. Do not publish payment-card details, gift-card numbers, employee personal information or medical records in a public review.

    How to Contact Joe’s Crab Shack

    Joe’s Crab Shack does not publish one telephone number for every restaurant issue. The correct contact method depends on whether the problem involves a particular location, a third-party delivery service, a gift card, Landry’s Select Club or a complaint requiring corporate review.

    For immediate restaurant concerns, use the official location finder to locate the restaurant’s current phone number and operating hours.

    For a complaint that was not resolved by the restaurant, submit the Landry’s customer feedback form and select the applicable Joe’s Crab Shack location.

    Choose the Correct Contact Method

    Issue Recommended contact
    Food, service, cleanliness or incorrect check Speak with the restaurant manager and retain the receipt.
    Missing or incorrect takeout item Contact the restaurant that prepared the order.
    Third-party delivery problem Contact the delivery service for driver or delivery-fee issues and the restaurant for food-preparation issues.
    Gift-card order or balance question Call Landry’s gift-card customer service at 1-844-234-7833.
    Landry’s Select Club account or reward Use the official Landry’s Select Club account and support resources.
    Reservation or wait-time question Contact the selected restaurant directly.
    Unresolved restaurant complaint Submit the Landry’s feedback form and include the restaurant, date and receipt details.

    Joe’s Crab Shack Restaurant Complaints

    For concerns involving food quality, service, cleanliness, wait times, incorrect prices or staff conduct, ask to speak with the manager of the restaurant involved.

    Provide:

    • The restaurant city and address.
    • The date and approximate time of the visit.
    • The check or order number.
    • Whether the order was dine-in, takeout or delivery.
    • A concise explanation of what occurred.
    • The name of the manager you spoke with, if known.
    • The resolution requested, such as an explanation, correction or refund review.

    If the restaurant cannot resolve the matter, use the official Landry’s feedback form. Select Joe’s Crab Shack and the applicable location so the complaint can be directed to the proper management team.

    Takeout and Online Order Help

    Contact the restaurant that prepared the order if food is missing, incorrect, underprepared, damaged or substantially different from what was ordered. Keep the receipt, order-confirmation email and photographs of the order when relevant.

    If the order was placed through a delivery company, responsibility may be divided:

    • Restaurant: Food preparation, missing menu items, substitutions and packaging.
    • Delivery service: Driver conduct, delivery location, delivery timing and platform charges.

    Do not request duplicate refunds from both businesses for the same loss. Explain which company has already been contacted and whether a refund or credit is pending.

    Joe’s Crab Shack Gift Card Customer Service

    Joe’s Crab Shack participates in Landry’s gift-card program. For questions about online gift-card orders or card balances, call 1-844-234-7833. Landry’s lists gift-card assistance as available from 8 a.m. to 8 p.m. Eastern.

    Before calling, have:

    • The gift-card order number, if purchased online.
    • The purchaser’s name and email address.
    • The purchase date and amount.
    • The restaurant where the card was declined.
    • The card itself or proof of purchase.

    Do not publish the gift-card number or security code in a review. Card acceptance and terms can vary at certain independently operated locations, so review the current Landry’s gift-card terms before visiting.

    Landry’s Select Club Help

    Joe’s Crab Shack participates in Landry’s Select Club. Customers may need assistance with account access, missing points, birthday rewards, replacement cards or qualifying purchases.

    Keep the restaurant receipt until the transaction and any expected points appear correctly. When reporting missing credit, include the location, visit date, check number and amount paid, but do not send complete payment-card information.

    Promotional offers, discounts and gift-card purchases may not qualify for points. Review the offer and program terms before requesting a correction.

    Reservations, Groups and Catering

    Reservation availability and policies vary by location. Use the official website to select a restaurant and review its current reservation options.

    For large parties, private events or catering, contact the applicable restaurant or submit the inquiry through Joe’s Crab Shack’s official website. Confirm:

    • The date and time.
    • The estimated number of guests.
    • The selected menu or catering package.
    • Deposit and cancellation terms.
    • Service charges, delivery fees and gratuities.
    • Dietary or accessibility requirements.

    Request written confirmation for deposits, minimum charges and cancellation deadlines.

    Food Allergy and Dietary Concerns

    Customers with food allergies should inform the restaurant before ordering and speak with a manager about ingredients and preparation procedures. Seafood restaurants handle shellfish, fish, wheat, dairy and other common allergens, and cross-contact may be possible.

    Online menus and third-party delivery descriptions may not list every ingredient. Do not rely solely on an old menu, social-media post or unofficial food listing for allergy information.

    If a serious allergic reaction occurs, seek emergency medical assistance first. Restaurant customer service cannot provide emergency medical care.

    Suspected Foodborne Illness

    Seek appropriate medical care if symptoms are severe or urgent. Preserve the receipt and note:

    • The restaurant location.
    • The date and time of the meal.
    • The food and drinks consumed.
    • When symptoms began.
    • Whether other members of the party became ill.

    Report the concern factually to the restaurant and the appropriate local health department. Becoming ill after a meal does not by itself establish which food caused the illness, so avoid making a definitive public accusation without supporting evidence.

    Refunds and Charge Problems

    Refunds generally require review by the restaurant or company that processed the payment. Keep the receipt and allow time for an approved refund to appear on the original payment method.

    Before disputing a transaction with the card issuer:

    1. Confirm the amount and restaurant location on the statement.
    2. Ask authorized family members whether they made the purchase.
    3. Contact the restaurant shown on the receipt.
    4. Document any approved refund and the expected processing period.

    If the charge is genuinely unauthorized, contact the card issuer promptly using the number on the back of the card.

    Accessibility Concerns

    Contact the restaurant before visiting if assistance or an accommodation is needed. For an unresolved accessibility concern involving the website or a restaurant, document the barrier, affected location, date and accommodation requested, then submit the information through the official feedback process.

    How to Escalate an Unresolved Joe’s Crab Shack Complaint

    1. Contact the restaurant where the issue occurred.
    2. Ask to speak with the manager on duty.
    3. Retain the receipt and record what resolution was offered.
    4. Submit the official Landry’s feedback form if the matter remains unresolved.
    5. Select Joe’s Crab Shack and the correct restaurant location.
    6. Include the visit date, check number, prior response and requested resolution.
    7. Keep copies of the submission and any reply.

    Customers can also call Landry’s at 1-800-552-6379. The corporate-office number is 1-713-850-1010, but restaurant and feedback channels should generally be used first.

    Joe’s Crab Shack Corporate Information

    Joe’s Crab Shack is owned by Landry’s, Inc. Landry’s reacquired the restaurant brand in 2017.

    Landry’s, Inc.
    1510 West Loop South
    Houston, TX 77027
    United States

    Landry’s Customer Service: 1-800-552-6379
    Corporate Office: 1-713-850-1010

    Corporate contact information should not replace the local restaurant as the first contact for immediate dining, order or reservation issues.

    Joe’s Crab Shack Customer Service FAQ

    What is the Joe’s Crab Shack customer-service number?

    Joe’s Crab Shack directs restaurant-specific issues to the applicable location. Landry’s customer service can be reached at 1-800-552-6379 for matters requiring parent-company assistance.

    How do I complain about a Joe’s Crab Shack location?

    Speak with the restaurant manager first. If the complaint remains unresolved, submit the official Landry’s feedback form and select Joe’s Crab Shack and the correct location.

    How do I locate a Joe’s Crab Shack phone number?

    Use the official restaurant locator. Location hours and phone numbers may change, so confirm them before visiting.

    Who owns Joe’s Crab Shack?

    Joe’s Crab Shack is owned by Houston-based Landry’s, Inc., which reacquired the brand in 2017.

    What number handles Joe’s Crab Shack gift cards?

    For gift-card orders and balance questions, call 1-844-234-7833. Landry’s lists assistance from 8 a.m. to 8 p.m. Eastern.

    Can I use a Landry’s gift card at Joe’s Crab Shack?

    Participating Joe’s Crab Shack restaurants generally accept eligible Landry’s gift cards. Certain independently operated locations may have different acceptance rules, so review the current card terms and confirm with the restaurant.

    How do I request a refund for a delivery order?

    Contact the restaurant for food-preparation or missing-item concerns. Contact the delivery service for driver, delivery-location or platform-fee problems.

    Does Joe’s Crab Shack accept reservations?

    Reservation availability varies by location. Select a restaurant through the official website to see its current reservation options.

    Joe’s Crab Shack Customer Reviews

    Customers may share first-hand experiences involving food, restaurant service, cleanliness, wait times, takeout, reservations, gift cards, loyalty rewards and complaint handling.

    For a helpful review, identify the city and approximate visit date, explain what happened and state whether the restaurant or Landry’s offered a resolution.

    Do not publish receipt barcodes, payment-card information, gift-card numbers, employee personal information, medical records or unverified customer-service numbers.

    Why Trust This Joe’s Crab Shack Customer Service Guide?

    This page was reviewed using Joe’s Crab Shack’s official website and Landry’s official brand, history, feedback, contact, gift-card and loyalty-program resources. It distinguishes local restaurant issues from complaints requiring parent-company review.

    Last reviewed: August 4, 2026.

    CustomerServiceNumbers.com is an independent consumer-information website and is not affiliated with Joe’s Crab Shack or Landry’s, Inc. Restaurant locations, hours, menu items, contact methods and policies may change. Confirm important details through the official website.

  • Red Robin Customer Service, Orders, Rewards & Complaints

    Red Robin customer service can assist with restaurant complaints, incorrect or missing orders, food-quality concerns, refunds, delivery problems, Royalty rewards, gift cards, catering and allergen questions. The fastest support route depends on where and how the order was placed.

    Red Robin Customer Service

    Red Robin does not currently publish universal live-agent hours for its general customer-service number. For an active pickup, delivery or dine-in problem, call the restaurant involved before submitting a corporate complaint form.

    Red Robin Support by Issue

    Issue Best support route
    Missing, incorrect or cold order Call the restaurant immediately
    Dine-in service complaint Restaurant manager, followed by Guest Relations
    RedRobin.com or app order Restaurant first, then Red Robin Guest Relations
    DoorDash, Uber Eats or another delivery platform Delivery platform for payment or delivery problems; restaurant for food preparation
    Missing Royalty points or reward Royalty account and Guest Relations form
    Gift-card balance or redemption problem 1-888-272-6528
    Catering order 1-833-224-5340 or the selected restaurant
    Allergen or food-safety concern Restaurant manager immediately, followed by Guest Relations

    Red Robin Restaurant Complaints

    For a problem involving a particular restaurant, begin with that restaurant’s manager. This is especially important for an active order, incorrect check, missing food, long delay, cleanliness concern or employee-service complaint.

    Use the official Red Robin restaurant locator to obtain the location’s current telephone number and hours. Prepare the following information:

    • Restaurant address or location name
    • Date and approximate time of the visit
    • Order, receipt or check information
    • Whether the order was dine-in, pickup, curbside or delivery
    • Names or descriptions needed to identify prior conversations
    • Photographs of damaged, incorrect or questionable food
    • The resolution being requested

    If the manager cannot resolve the concern, submit it through the Red Robin Guest Relations form. Ask for a case or reference number and retain any response.

    Missing, Incorrect or Poor-Quality Orders

    Inspect pickup and delivery orders as soon as possible. If an item is missing, incorrect, undercooked, damaged or substantially different from what was ordered, photograph the food, packaging and receipt before discarding anything.

    Call the restaurant while the order can still be verified. Explain whether you are requesting the missing item, a remake, a correction or a refund review. Immediate replacements may depend on restaurant hours, distance and whether the order was placed directly or through another company.

    Keep the order route clear

    Red Robin can investigate food prepared by its restaurant, but the company that accepted payment may control the refund. Save the Red Robin order number, delivery-platform receipt, payment record and screenshots.

    Red Robin Delivery Refunds

    If the order was placed directly through RedRobin.com or the Red Robin app, start with the restaurant that prepared it and then use Guest Relations if the matter remains unresolved.

    If DoorDash, Uber Eats or another third-party platform accepted the payment, use that platform’s support tools for a missing delivery, driver problem, cancellation, duplicate charge or refund request. Also notify the restaurant when the complaint involves food preparation, packaging or missing restaurant items.

    Do not submit multiple refund requests to different companies without explaining who collected the payment and what response has already been received.

    Red Robin Food-Safety Complaints

    Food-safety warning

    Stop eating food that appears undercooked, contaminated or unsafe. Seek appropriate medical help for a serious allergic reaction, choking, significant illness or other emergency. Customer Service Numbers cannot determine whether food is safe or provide medical treatment.

    Photograph the food, packaging and receipt when this can be done safely. Record the restaurant, visit time, menu items and symptoms without publishing private medical information. Report the concern to the restaurant manager and Red Robin Guest Relations promptly.

    For an unresolved sanitation or foodborne-illness concern, consumers may also contact the local or state health department responsible for the restaurant’s location.

    Red Robin Allergen Information

    Red Robin provides an official Allergen Menu and Customizer that filters menu options for ingredients such as gluten, dairy, peanuts, tree nuts, soy, eggs, fish and shellfish.

    Tell the restaurant about an allergy before ordering and confirm the request with the server or takeout employee. Review the current allergen information for the exact restaurant and customized meal.

    Cross-contact warning

    Red Robin meals are prepared in shared kitchens. Menu notices state that certain items may be prepared alongside foods containing gluten and that fried foods may share cooking oil with products containing animal ingredients. An online filter cannot guarantee that cross-contact will never occur.

    Red Robin Royalty Support

    Red Robin Royalty members earn points on eligible purchases when properly signed in or identified during the transaction. Current program information is available through the Red Robin Royalty page and Royalty FAQ.

    • Eligible purchases generally earn one point for each qualifying dollar.
    • A $10 reward is generally issued after earning 100 points.
    • The $10 reward normally expires 90 days after issuance.
    • Points may expire after 365 days without a qualifying purchase.
    • Only one reward generally may be redeemed per visit.
    • Missing purchase credit must generally be requested within 30 days.
    • Each adult Royalty account requires a unique telephone number.

    Discounts, taxes, gratuities, alcohol, gift cards, merchandise, catering, donations and third-party delivery purchases generally do not earn points. Review the current Red Robin Royalty terms for complete restrictions.

    Missing Royalty Points

    Keep the receipt and submit the request within 30 days of purchase. Provide the check number, restaurant, date, qualifying subtotal and Royalty account information through Guest Relations. Purchases made before the account was registered may not qualify for retroactive credit.

    Reward or Account Problems

    Take screenshots showing the missing reward, error message or account balance. Confirm that the correct email address and unique telephone number are attached to the account. Do not publish the account email address, password or full receipt in a public review.

    Red Robin Gift-Card Support

    Red Robin gift-card balance and customer service questions can be directed to 1-888-272-6528. Customers can also purchase cards and use the balance tool through the official Red Robin gift-card page.

    • Gift cards are accepted at participating U.S. Red Robin locations.
    • Online redemption requires a gift card that has a PIN.
    • A card without a PIN can generally be used for dine-in or To-Go pickup.
    • Gift cards are not valid for third-party delivery-platform payments or online catering payments.
    • Cards may take up to 24 hours after purchase to activate.
    • Red Robin gift cards do not expire or have inactivity fees.
    • A lost or stolen card may be replaced only up to its remaining balance when the card number and satisfactory proof of purchase are available.

    Gift-card security: Never publish a complete gift-card number or PIN. Customer Service Numbers cannot check balances, replace cards or transfer gift-card funds.

    Red Robin Catering Support

    For help placing a catering order, call 1-833-224-5340 or visit the official Red Robin catering page. If the location does not display an online catering option, call that restaurant directly.

    For an existing catering complaint, retain the catering confirmation, invoice, delivery details, event date, photographs and list of missing or incorrect items. Orders placed through an outside catering marketplace may also require a complaint through that marketplace.

    How to Escalate a Red Robin Complaint

    1. Begin with the restaurant manager for a location-specific issue.
    2. Use the correct payment provider for a refund involving third-party delivery.
    3. Submit an unresolved complaint through Red Robin Guest Relations.
    4. Include the restaurant location, date, receipt, prior contacts and requested resolution.
    5. Ask for a case number and save the response.
    6. Request supervisor or operations review if the initial response does not address the documented concern.

    Corporate-office information

    Red Robin Gourmet Burgers, Inc. lists its headquarters at 10000 E. Geddes Avenue, Suite 500, Englewood, CO 80112. The corporate telephone number is 1-303-846-6000.

    The headquarters number is not the best first route for an immediate order correction, restaurant refund, Royalty adjustment or gift-card balance. Complete the restaurant and Guest Relations escalation steps first.

    Frequently Asked Questions

    What is the Red Robin customer-service number?

    Red Robin publishes 1-877-733-6543 for customer-service and Royalty-related assistance. General live-agent hours are not currently published.

    How do I complain about a Red Robin restaurant?

    Speak with the restaurant manager first. If the matter remains unresolved, submit the restaurant location, visit date, receipt information and requested resolution through the official Guest Relations form.

    Who handles a missing Red Robin delivery?

    For a direct Red Robin order, call the restaurant. If a third-party delivery platform accepted the order and payment, report the missing delivery through that platform as well.

    How do I request missing Red Robin Royalty points?

    Keep the receipt and submit a Guest Relations request within 30 days. Include the restaurant, date, check number and qualifying purchase details.

    What is the Red Robin gift-card support number?

    Red Robin gift-card customer service and balance assistance are available at 1-888-272-6528.

    Can I use a Red Robin gift card online?

    Online redemption requires a qualifying card with a PIN. Cards without a PIN generally must be used for dine-in or To-Go pickup at participating locations.

    Does Red Robin guarantee an allergen-free meal?

    No restaurant operating a shared kitchen can completely eliminate every cross-contact risk. Use the allergen customizer and speak directly with restaurant staff before ordering.

    Is Customer Service Numbers affiliated with Red Robin?

    No. CustomerServiceNumbers.com is an independent directory and review website. It cannot access an order, issue a refund, add Royalty points or check a gift-card balance.

    Related Customer Service Pages

    Red Robin Customer Reviews

    Share a firsthand experience involving a Red Robin restaurant, order, refund, delivery, Royalty account, gift card or customer-service response. Explain what happened and whether the company resolved it, but do not publish order numbers, account details, payment information or private medical information.

    Page updated August 3, 2026. Customer Service Numbers is an independent customer-service directory and is not affiliated with, endorsed by or authorized by Red Robin Gourmet Burgers, Inc., Red Robin International, Inc. or any Red Robin franchisee.

  • Bonefish Grill Customer Service, Orders & Complaints

    Bonefish Grill customer service assists with restaurant complaints, reservations, takeout orders, delivery problems, gift cards, Dine Rewards, catering, nutrition questions and feedback about food or service. For a problem involving a specific visit or order, the local Bonefish Grill restaurant is usually the best first contact.

    Important: Bonefish Grill restaurant phone numbers, operating hours, menu prices, promotions and available services vary by location. Use the official restaurant locator to confirm information for the location involved.

    Bonefish Grill Customer Service Contacts

    Which Bonefish Grill Support Route Should You Use?

    • Restaurant service or food complaint: Contact the restaurant and ask for the managing partner or manager on duty.
    • Incorrect or missing takeout item: Contact the restaurant that prepared the order with the receipt and order number.
    • Bonefish Grill website order: Begin with the restaurant selected during checkout, then submit written feedback if the restaurant cannot resolve the issue.
    • DoorDash delivery problem: Contact DoorDash for delivery tracking, driver, account, refund or platform problems. Notify the restaurant when the issue involves food preparation, quality or packaging.
    • Reservation problem: Contact the selected restaurant directly.
    • Catering or private dining: Contact the restaurant or catering team handling the event.
    • Gift card: Call 1-855-751-6946 or email bonefishgiftcardsupport@buyatab.com.
    • Dine Rewards: Call 1-877-546-7407 or email DineRewards@bloominbrands.com.
    • Unresolved complaint: Submit the Bonefish Grill feedback form and contact Bloomin’ Brands Guest Relations.

    Bonefish Grill Restaurant Complaints

    For a complaint involving food quality, service, cleanliness, wait time, seating, a reservation, incorrect pricing or employee conduct, begin with the restaurant where the incident happened.

    Ask to speak with the managing partner or manager on duty. Provide:

    • Restaurant address, city and state
    • Date and approximate time of the visit
    • Receipt, check or order number
    • Names or descriptions of the affected menu items
    • A concise description of what happened
    • The resolution requested
    • Photographs when they are relevant to the complaint

    If the restaurant does not resolve the concern, submit the official Bonefish Grill feedback form. Request a case number or written response so the complaint can be tracked.

    Bonefish Grill Takeout and Online-Order Problems

    For a missing item, incorrect entrée, packaging problem, delayed pickup or food-quality complaint, contact the restaurant that prepared the order as soon as possible.

    Keep the receipt, online confirmation, order number and photographs of the received items. Tell the restaurant whether you are requesting a replacement, correction, refund or account credit.

    If the order was placed directly through Bonefish Grill, the selected restaurant generally needs to verify what was prepared and charged. If the payment or ordering system caused the problem, submit written feedback after contacting the restaurant.

    Bonefish Grill Delivery Complaints

    Bonefish Grill offers delivery through DoorDash in participating areas. Responsibility can depend on where the problem occurred:

    • Late delivery, missing delivery or driver issue: Contact DoorDash through the affected order.
    • Incorrect delivery address or app-account problem: Contact DoorDash.
    • Missing restaurant-prepared item: Report it through DoorDash and notify the restaurant.
    • Food quality or preparation problem: Contact the Bonefish Grill restaurant that prepared the meal.
    • Duplicate charge: Compare the Bonefish Grill receipt, DoorDash receipt and payment statement before disputing the transaction.

    Do not submit the same refund request to multiple companies without disclosing any refund or credit already received.

    Bonefish Grill Reservations

    Bonefish Grill accepts reservations at participating restaurants. Reservations can be made online or by calling the restaurant directly.

    Contact the location when you need to:

    • Confirm or modify a reservation
    • Report that a reservation is missing
    • Ask about a large party
    • Request accessible seating
    • Discuss a special occasion
    • Confirm local operating hours

    An online reservation request does not guarantee that every seating preference or special request can be accommodated. Call the restaurant when a particular arrangement is essential.

    Bonefish Grill Catering and Private Dining

    Bonefish Grill offers catering, and selected restaurants may provide private dining or event options. Availability, menu choices, minimum orders, fees, deposits and cancellation terms can vary.

    Before confirming an event, obtain written details covering:

    • Date, time and restaurant location
    • Guest count
    • Menu selections and quantities
    • Pickup, delivery or on-site arrangements
    • Service charges, taxes and gratuities
    • Deposit and cancellation terms
    • Dietary or allergy-related requests

    Keep the written confirmation and contact the restaurant promptly if the guest count, timing or order changes.

    Bonefish Grill Gift-Card Support

    For Bonefish Grill gift-card questions, call 1-855-751-6946 or email bonefishgiftcardsupport@buyatab.com.

    Bonefish Grill states that its gift cards do not charge fees and do not expire. Certain Bloomin’ Brands gift cards can be used at participating Outback Steakhouse, Carrabba’s Italian Grill, Bonefish Grill and Fleming’s locations in the United States, subject to the terms printed on the card.

    When reporting a gift-card problem, keep:

    • Purchase receipt
    • Order confirmation
    • Purchaser’s email address
    • Delivery email address
    • Card number or order number
    • Date and amount of attempted use

    Do not post the full card number, PIN or purchase receipt publicly. Bonefish Grill states that a lost or stolen card may have no replacement value, so gift cards should be treated like cash.

    Bonefish Grill Dine Rewards Support

    Dine Rewards is shared across participating Bloomin’ Brands restaurants. Bonefish Grill currently states that members earn five points for each qualifying dollar spent on food and non-alcoholic beverages. After 350 points, the member receives a $5 reward.

    Alcohol, gift-card purchases, delivery fees, third-party delivery and takeout orders, third-party catering, discounts, taxes and tips are excluded from qualifying spending under the published program information.

    Bonefish Grill currently states that points expire six months after they are earned and rewards are valid for 90 days. Program rules can change, so review the current Dine Rewards terms.

    For missing points, login trouble, account updates or reward-redemption problems:

    • Call 1-877-546-7407.
    • Email DineRewards@bloominbrands.com.
    • Keep the itemized receipt showing the restaurant, date, amount and check number.
    • Confirm that the telephone number or email used for the visit matches the rewards account.

    Bonefish Grill currently lists Dine Rewards support hours as Monday through Friday, 8:00 a.m.–9:00 p.m. Eastern Time, and Saturday and Sunday, 9:00 a.m.–7:00 p.m. Eastern Time. Hours may change.

    Bonefish Grill Nutrition, Allergens and Gluten-Friendly Options

    Bonefish Grill publishes nutrition information, an allergen guide, a gluten-friendly menu and vegetarian and vegan options on its official website.

    Ingredient lists and allergen guides can change. Before ordering, tell the server and restaurant manager about any food allergy or medically necessary dietary restriction. Ask about ingredients, preparation methods, shared equipment and possible cross-contact.

    A gluten-friendly menu does not necessarily mean that every item is prepared in a completely gluten-free environment. Customers with severe allergies should speak directly with restaurant management rather than relying only on an online menu.

    Review the current Bonefish Grill nutrition and allergen information before visiting.

    Bonefish Grill Incorrect Charges and Refunds

    If a restaurant charge appears incorrect, compare the final receipt with the pending and posted amounts on the payment account. A pending authorization can differ temporarily from the final transaction.

    For an incorrect tip, duplicate charge, wrong check or unprocessed refund:

    1. Contact the restaurant and ask for the managing partner.
    2. Provide the visit date, approximate time, receipt amount and last four digits of the payment card.
    3. Do not email or post the complete card number.
    4. Ask for a refund receipt or adjustment confirmation.
    5. Allow the card issuer’s normal posting period.
    6. Contact the issuer if the restaurant confirms a credit but it does not appear.

    If you do not recognize the restaurant or delivery charge at all, contact the card issuer promptly after checking household purchases, delivery accounts and digital-wallet records.

    How to Escalate a Bonefish Grill Complaint

    1. Start with the restaurant: Ask for the managing partner or manager on duty.
    2. State the requested resolution: Explain whether you want a corrected order, refund, credit, replacement, apology or management review.
    3. Keep the receipt: Save the check, order confirmation, photographs and delivery record.
    4. Submit written feedback: Use the official Bonefish Grill contact form.
    5. Request a reference number: Retain any case number or email response.
    6. Contact Guest Relations: Call Bloomin’ Brands at 1-813-282-1225 and select Option 2.
    7. Keep one timeline: Record each contact date, representative, promised action and result.

    Bonefish Grill Corporate Address

    Bonefish Grill is part of Bloomin’ Brands, Inc. The parent company lists the following address:

    Bloomin’ Brands, Inc.
    2202 N. West Shore Blvd.
    Suite 500
    Tampa, FL 33607

    This is a corporate office, not a restaurant, gift-card redemption location, public refund counter or food-return address. Do not mail food, gift cards, original receipts or payment information to corporate headquarters.

    Bonefish Grill Reviews and Complaints

    Customers commonly contact Bonefish Grill about restaurant service, food preparation, wait times, takeout orders, delivery, reservations, incorrect charges, gift cards, Dine Rewards and dietary questions.

    Service, menu availability, prices, staffing and management can vary by restaurant. One customer’s experience should not be interpreted as establishing the service level of every Bonefish Grill location.

    Frequently Asked Questions

    What is the Bonefish Grill customer service number?

    For Guest Relations, call Bloomin’ Brands at 1-813-282-1225 and select Option 2. For a current restaurant or order problem, call the Bonefish Grill location involved first.

    How do I complain about a Bonefish Grill restaurant?

    Contact the restaurant and request the managing partner or manager on duty. If the issue remains unresolved, submit the official Bonefish Grill feedback form and contact Guest Relations.

    How do I contact a specific Bonefish Grill?

    Use the official restaurant locator to find the address, local phone number and operating hours.

    Does Bonefish Grill take reservations?

    Yes. Participating restaurants accept online reservations, and customers can also call the restaurant directly.

    Does Bonefish Grill deliver?

    Bonefish Grill offers delivery through DoorDash in participating areas. Availability varies by location.

    What is the Bonefish Grill gift-card support number?

    Call 1-855-751-6946 for Bonefish Grill gift-card assistance.

    Do Bonefish Grill gift cards expire?

    Bonefish Grill states that its gift cards do not expire and do not charge fees, subject to the terms printed on the card.

    How do I contact Dine Rewards?

    Call 1-877-546-7407 or email DineRewards@bloominbrands.com.

    Where can I find Bonefish Grill allergen information?

    Bonefish Grill publishes nutrition, allergen, gluten-friendly, vegetarian and vegan information on its official nutrition page. Inform the restaurant directly about any food allergy before ordering.

    Who owns Bonefish Grill?

    Bonefish Grill is part of Bloomin’ Brands, Inc., which also operates restaurant brands including Outback Steakhouse, Carrabba’s Italian Grill and Fleming’s Prime Steakhouse & Wine Bar.

    Page Update Note

    This Bonefish Grill customer service page was updated on August 2, 2026, to add the current Guest Relations route, local restaurant support guidance, online-order and DoorDash instructions, reservation and catering information, verified gift-card and Dine Rewards contacts, nutrition and allergen resources, charge-dispute steps, corporate address and complaint-escalation guidance.

    Disclaimer

    CustomerServiceNumbers.com is an independent consumer information and review website. It is not affiliated with, endorsed by, or operated by Bonefish Grill, Bloomin’ Brands, DoorDash, any Bonefish Grill restaurant, franchisee, delivery provider, gift-card administrator or rewards-program administrator.

    Bonefish Grill, Bloomin’ Brands, Dine Rewards and related names, logos and trademarks belong to their respective owners. Restaurant hours, menus, prices, promotions, reward terms, gift-card procedures, delivery availability and contact information can change. Verify important details through the official restaurant or company website.

    Share Your Bonefish Grill Experience

    Have you contacted a Bonefish Grill restaurant, managing partner, Guest Relations, gift-card support or Dine Rewards about a meal, order, delivery, reservation, charge, reward or complaint? Share what happened and whether the concern was resolved.

    Do not post payment-card numbers, gift-card numbers, PINs, home addresses, email addresses, phone numbers, receipt numbers, order numbers or Dine Rewards login information in a public review.

  • Primanti Bros Customer Service Phone Number & Reviews

    Primanti Bros customer service can help with restaurant feedback, location questions, online orders, catering, FanFare Rewards, gift cards, fundraising requests, and general complaints. Use the verified contact information below before posting a public review.

    How to Contact Primanti Bros Customer Service

    You can contact Primanti Bros using the following official support options:

    Best Reasons to Contact Primanti Bros

    Customers may contact Primanti Bros for help with:

    • Restaurant feedback or complaints
    • Online order problems
    • Missing, incorrect, cold, or delayed orders
    • Catering questions or catering order issues
    • FanFare Rewards login, missing points, or account problems
    • Gift card purchases or balance questions
    • Fundraising and donation inquiries
    • Menu, nutrition, or allergen questions
    • Location hours, directions, or local restaurant phone numbers
    • Employment or career questions

    Information to Have Ready Before Contacting Primanti Bros

    Before calling or submitting the Primanti Bros contact form, gather:

    • The restaurant location involved
    • The date and approximate time of your visit or order
    • Your receipt or order confirmation, if available
    • The delivery or pickup platform used, if applicable
    • The menu item or catering order involved
    • Your FanFare Rewards email address, if the issue involves rewards
    • Your gift card number only when using the official gift card support route
    • A short, clear summary of what happened and what resolution you are requesting

    Do not post receipts, full order numbers, card information, gift card numbers, delivery addresses, phone numbers, or email addresses in a public review.

    Primanti Bros Online Orders and Restaurant Feedback

    For online order issues, start with the official Primanti Bros ordering page or the restaurant location that prepared the order. If your order was placed through a delivery app or third-party ordering service, you may also need to contact that platform for delivery, refund, or driver-related problems.

    For restaurant feedback, use the official Primanti Bros contact form and select the correct subject and restaurant location. Include enough detail for the company to identify the visit, but avoid sharing unnecessary private information.

    Primanti Bros Catering, Rewards, and Gift Card Help

    Primanti Bros provides separate online resources for catering, FanFare Rewards, and gift cards. For catering questions, use the catering link and provide the event date, location, order details, and contact information. For rewards issues, use the FanFare Rewards account link or missing-points help route. For gift card questions, use the official gift card purchase or balance-check pages.

    Keep gift card numbers private. Do not post gift card numbers, PINs, receipts, or screenshots in the public review section.

    Food Allergy, Nutrition, and Safety Note

    If your question involves allergens, ingredients, nutrition, or food sensitivity concerns, check Primanti Bros’ official nutrition and menu resources and contact the company directly before ordering. Public reviews should not include private medical details, diagnoses, prescription information, or photos of medical documents.

    If you believe you had a serious food reaction or food-safety issue, seek appropriate medical help and report the concern through the correct local health or restaurant feedback channel.

    Primanti Bros Customer Service Reviews and Complaints

    The live CustomerServiceNumbers.com Primanti Bros page currently has no submitted customer reviews. Because there are 0 CSN reviews at this time, this page should not claim that customers commonly praise or complain about specific Primanti Bros issues based on CSN feedback.

    Customers who have contacted Primanti Bros can help others by sharing reviews about:

    • How easy it was to reach customer service
    • Whether the contact form or phone number worked
    • How a restaurant complaint was handled
    • Whether an online order problem was resolved
    • How catering, rewards, or gift card issues were handled
    • Whether the company followed up after feedback was submitted

    Privacy Warning Before Leaving a Primanti Bros Review

    Please keep public reviews focused on customer service. Do not post:

    • Your full name, phone number, email address, or home address
    • Receipt images showing payment details
    • Full order numbers, gift card numbers, or reward account details
    • Delivery addresses or driver information
    • Private medical, allergy, or food-reaction details
    • Names of employees used in a harassing, threatening, or abusive way

    CustomerServiceNumbers.com moderates comments for profanity, spam, and private personal information.

    How to Escalate a Primanti Bros Complaint

    If your issue is not resolved after your first contact attempt:

    1. Contact the specific restaurant location involved, especially for same-day food, pickup, or service issues.
    2. Use the official Primanti Bros contact form and include the location, date, order details, and issue summary.
    3. Call 1-412-325-2455 if you need to reach the main customer service or headquarters line.
    4. Keep copies of receipts, emails, order confirmations, and refund messages.
    5. If the issue involves a delivery app, contact the delivery platform as well as Primanti Bros.

    Primanti Bros Customer Service FAQs

    What is the Primanti Bros customer service phone number?

    Primanti Bros lists its main phone number as 1-412-325-2455.

    Where is Primanti Bros headquarters?

    Primanti Bros lists its World Sandwich Headquarters at 424 South 27th Street, Building 3, Suite 220, Pittsburgh, PA 15203.

    How do I contact Primanti Bros about a restaurant complaint?

    Use the official Primanti Bros contact form and choose the correct restaurant location and subject. Include the date, time, order details, and a short explanation of the issue.

    How do I find a Primanti Bros restaurant phone number?

    Use the official locations page to find local restaurant addresses, phone numbers, menus, hours, directions, and online ordering options.

    Does Primanti Bros offer catering?

    Yes. Primanti Bros provides catering information through its official catering website. Use the catering link for event orders, catering menus, and catering support.

    Is CustomerServiceNumbers.com affiliated with Primanti Bros?

    No. CustomerServiceNumbers.com is an independent customer service and review website and is not affiliated with Primanti Bros.

    Related Customer Service Resources

    Why Trust CustomerServiceNumbers.com

    CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact information, reviews, complaints, and support resources since 2004. The site is independently maintained and provides a place for customers to share service experiences and report problems.

    Share Your Experience with Primanti Bros

    Have you contacted Primanti Bros customer service about a restaurant visit, online order, catering order, FanFare Rewards account, gift card, refund, or complaint? Share your experience below to help other customers understand what to expect.

    Please keep your review focused on customer service and do not post private payment details, gift card numbers, reward account information, delivery addresses, phone numbers, email addresses, or private medical details.

    Page Update Note

    This Primanti Bros customer service page was updated on July 3, 2026, to verify current contact information, update the headquarters address, remove unsupported review claims, and improve guidance for restaurant feedback, orders, catering, rewards, gift cards, and complaints.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with Primanti Bros. This page is for informational and review purposes only. Contact details, menus, restaurant hours, rewards rules, gift card terms, catering options, and support processes can change. Always confirm current information through the company’s official website before ordering, visiting a restaurant, buying gift cards, or sharing personal information.

  • Toast Customer Service, POS Support, Payment Deposits, Payroll, Hardware and Account Help

    Toast customer service can help restaurant owners, managers and employees with POS outages, payment processing, missing deposits, hardware, subscriptions, payroll, online ordering, delivery integrations and Toast Web account problems. U.S. merchants can call Toast Customer Care at 1-617-682-0225.

    Restaurant guests who used Toast to order or pay should usually contact the restaurant directly for an order cancellation, missing food, incorrect order or refund. Toast provides separate Guest Support for Toast Local accounts, payments, loyalty, gift cards and reservations.

    Toast Customer Service Phone Numbers and Support

    Toast International Customer Care Numbers

    International support numbers, hours and eligible services can vary. Use the region selected in Toast Support before calling.

    Best Toast Support Route by Issue

    • Toast POS is down: Check the official Status page before restarting equipment.
    • Restaurant internet is down: Review the Offline Mode banner and local network equipment.
    • Card reader will not process payments: Run device troubleshooting and contact Customer Care.
    • Missing credit-card deposit: Review Settled Deposits Daily Breakdown and Payout Overview.
    • Toast invoice or processing-fee question: Review billing reports and the merchant agreement, then contact Customer Care.
    • Chargeback or card dispute: Open the dispute in Toast Web and follow the deadline shown.
    • Broken Toast hardware: Contact Customer Care for troubleshooting and RMA eligibility.
    • Payroll question: Call 1-312-252-7341 or use chat inside Toast Payroll.
    • Remove a software product: Review the Subscriptions page in Toast Web.
    • Cancel the entire Toast relationship: Review every order form, subscription and merchant-contract term before submitting a written cancellation request.
    • Toast Web login problem: Use password recovery and confirm that the user has access to the correct restaurant location.
    • Former employee still has access: Archive the Toast Web profile or terminate the employee through Toast Payroll.
    • Online order problem reported by a guest: The restaurant should review and resolve the order in Toast.
    • Guest wants an order canceled or refunded: The guest should contact the restaurant directly.
    • Guest Toast Local account problem: Use Toast Guest Support or Get Help in the Toast Local app.
    • Sales or new restaurant setup: Call Toast sales rather than Customer Care.

    Information to Have Before Contacting Toast

    Restaurant and Account Information

    • Restaurant legal name
    • Restaurant location and Toast location name
    • Toast account email
    • Primary account administrator
    • Merchant or restaurant identifier when requested securely
    • Toast Web access level
    • Product or subscription involved
    • Existing case number
    • Name of the representative previously contacted
    • The requested resolution

    For a POS or Hardware Problem

    • Device type
    • Device serial number
    • Error or reference code
    • Whether all devices or one device are affected
    • Internet and network status
    • Whether the Toast Status page shows an incident
    • Troubleshooting already completed
    • Photographs or video of the problem
    • Whether the device has physical or liquid damage
    • Warranty or RMA information

    For a Payment or Deposit Problem

    • Transaction date
    • Check or order number
    • Batch date and time
    • Gross card sales
    • Expected deposit
    • Amount received
    • Payout or deposit status
    • Bank account ending digits
    • Processing report
    • Chargeback or dispute number
    • Screenshot with guest and bank information removed

    For Toast Payroll

    • Company name
    • Payroll company code
    • Pay period
    • Check date
    • Employee name
    • Payroll status
    • Tax jurisdiction
    • Direct-deposit status
    • Error message
    • Whether the question comes from the employer or employee

    Do not post merchant IDs, bank-account numbers, tax documents, Social Security numbers, employee payroll data, payment-card information, device screen-sharing codes, passwords or support attachments in a public review.

    What Is Toast?

    Toast is a restaurant technology and payment-processing platform. Its products can include:

    • Point-of-sale terminals
    • Handheld ordering devices
    • Payment processing
    • Kitchen display systems
    • Receipt and kitchen printers
    • Online ordering
    • Delivery integrations
    • Mobile Order & Pay
    • Gift cards
    • Loyalty programs
    • Restaurant payroll
    • Team management
    • Scheduling
    • Reporting
    • Inventory and menu tools
    • Reservations and waitlists
    • Restaurant financing products

    Toast also offers products for certain retail businesses. The support route depends on the products, location and merchant agreement connected with the account.

    Toast Merchant Support vs. Toast Guest Support

    Merchant Support Is For:

    • Restaurant POS systems
    • Toast Web
    • Payment processing
    • Card deposits
    • Hardware and RMAs
    • Software subscriptions
    • Toast Payroll
    • Online ordering setup
    • Restaurant gift cards and loyalty administration
    • Merchant invoices and contracts

    Guest Support Is For:

    • Toast Local accounts
    • Digital-ordering accounts
    • Saved payment methods
    • Toast Cash
    • Restaurant loyalty accounts
    • Gift cards
    • Reservations
    • Digital receipts
    • Pending payment authorizations

    A restaurant guest seeking a refund or cancellation should contact the restaurant directly. Toast supplies the technology, but the restaurant controls the order and refund decision.

    How to Start Toast Chat Support

    1. Sign in to Toast Web, Toast Payroll or the Toast Now app.
    2. Open Support Center or select the blue support icon.
    3. Select Contact Support or Chat With Us.
    4. Describe the issue.
    5. Allow the automated assistant to route the request.
    6. Ask for a human representative when needed.
    7. Request a case number.
    8. Save the chat and attachments.

    Authenticated chat can help Toast identify the restaurant and user before troubleshooting begins.

    How to Track a Toast Support Case

    1. Sign in to Toast Web.
    2. Select Support Center.
    3. Open the applicable case.
    4. Review its current status.
    5. Add a comment or attachment.
    6. Continue chat when immediate assistance is needed.
    7. Reference the same case number during follow-up calls.

    Avoid opening multiple unrelated cases for the same problem unless Toast instructs you to do so.

    Toast POS Is Down

    First determine whether the issue is:

    • A Toast-wide service incident
    • A local internet outage
    • A Toast-managed network problem
    • A router or access-point problem
    • A single device problem
    • A damaged cable or power supply
    1. Check the Toast Status page.
    2. Read the Offline Mode banner carefully.
    3. Confirm whether all Toast devices are affected.
    4. Check whether non-Toast devices have internet access.
    5. Do not restart equipment during a confirmed Toast outage.
    6. Follow local-network troubleshooting when Toast reports normal operation.
    7. Contact Customer Care if the cause remains unclear.

    How Toast Offline Mode Works

    Toast devices normally enter Offline Mode automatically after losing access to the internet, local network or Toast cloud.

    Depending on the restaurant’s setup, Offline Mode can allow staff to:

    • Take new POS orders
    • Accept credit and debit card payments
    • Record tips
    • Print receipts
    • Send tickets to compatible kitchen printers or displays
    • Continue using cash drawers

    Some online ordering, loyalty, gift-card, cloud-reporting and delivery functions may be limited until the system reconnects.

    What Not to Do During a Toast Outage

    • Do not unplug Ethernet cables.
    • Do not turn off Toast devices.
    • Do not restart the Toast router during a confirmed Toast incident.
    • Do not log out of the Toast app.
    • Do not uninstall the Toast app.
    • Do not manually capture payments merely because the system was offline.
    • Do not factory-reset a device without Customer Care instructions.

    Restarting or uninstalling equipment while Offline Mode contains unsynchronized orders or payments can cause lost data and deposit discrepancies.

    Toast Card Reader Is Not Working

    1. Confirm the device is charged and powered on.
    2. Check the reader connection.
    3. Restart only when Toast troubleshooting instructs you to do so.
    4. Review Wi-Fi and network status.
    5. Run the available card-reader test.
    6. Test chip, tap and swipe separately.
    7. Record which payment methods fail.
    8. Save the reader serial number.
    9. Contact Customer Care.

    Do not repeatedly submit the same guest payment without confirming whether an authorization was created.

    Toast Payment Was Approved but the Check Is Still Open

    Check:

    • Whether the device is offline
    • Whether payment is awaiting synchronization
    • Whether the transaction appears in payment reports
    • Whether another terminal completed the check
    • Whether the guest sees a pending or completed charge
    • Whether staff attempted the payment more than once

    Keep the check number and transaction time. Contact Customer Care before voiding, refunding or charging the guest again when the payment status is uncertain.

    Missing or Delayed Toast Deposit

    1. Open Toast Web.
    2. Navigate to Reports and Payments.
    3. Open Settled Deposits Daily Breakdown.
    4. Locate the affected card batch.
    5. Check whether the status is pending, processed, settled or missing.
    6. Compare the batch time with the expected deposit schedule.
    7. Review Payout Overview.
    8. Check the business bank account directly.
    9. Confirm that the bank account has not been changed, closed or frozen.
    10. Contact Customer Care if the deposit is beyond the expected period.

    Toast Deposit Timing

    General timing can depend on when card payments are batched:

    • Batches submitted before 9:30 p.m. Eastern Time commonly arrive the next business day.
    • Batches submitted later generally arrive two business days later.
    • Weekend batches generally arrive after the weekend.
    • Federal holidays delay bank processing.
    • Some deposits can take as long as five business days.

    The actual account schedule, bank, batch time, holiday and risk review can affect the deposit date.

    Toast Deposit Does Not Match Card Sales

    The deposited amount may differ from gross sales because of:

    • Processing fees
    • Refunds
    • Chargebacks
    • Adjustments
    • Instant-deposit transactions
    • Delivery-service deductions
    • Separate daily batches
    • Transactions still under review
    • Offline payments that have not synchronized

    Compare gross card sales with the net deposit and every adjustment in the reconciliation reports.

    Change the Bank Account for Toast Deposits

    Only an authorized financial contact or user with appropriate permissions should change the account receiving card deposits.

    Before changing it:

    • Verify the routing and account numbers.
    • Confirm the account accepts ACH deposits and withdrawals.
    • Review the effective date.
    • Keep the verification email.
    • Notify other owners or financial administrators.
    • Monitor both the old and new accounts during the transition.

    An unexpected bank-account change can indicate account compromise. Contact Toast immediately when the financial contact receives an unrecognized change notice.

    Toast Chargebacks and Card Disputes

    Restaurant merchants should review chargebacks promptly because card-network response periods are limited.

    Gather:

    • Dispute number
    • Transaction date and amount
    • Check and order details
    • Signed receipt when available
    • Itemized receipt
    • Delivery or pickup evidence
    • Guest communication
    • Refund history
    • Card-entry method
    • Supporting photographs or records

    Respond through the Toast dispute workflow by the deadline shown. Customer Care cannot guarantee that the issuing bank or card network will decide in the merchant’s favor.

    Toast Invoice or Fee Is Higher Than Expected

    Review the invoice for:

    • Software subscriptions
    • Additional device subscriptions
    • Payroll products
    • Online ordering
    • Delivery products
    • Gift-card or loyalty products
    • Hardware payments
    • Professional services
    • Installation or training fees
    • Processing fees
    • Discount expiration
    • Contract changes

    Compare the invoice with every order form and amendment. Ask Toast to identify the contract term or subscription supporting a disputed charge.

    How to Remove a Toast Product or Subscription

    1. Sign in to Toast Web.
    2. Open the Subscriptions page.
    3. Review every active product.
    4. Identify the subscription to remove or downgrade.
    5. Submit the available cancellation request.
    6. Review any effective date or contractual notice.
    7. Save the confirmation.
    8. Check later invoices to confirm removal.

    The user generally needs financial-account permissions to view or manage subscriptions. Toast Payroll is managed separately.

    How to Cancel Toast Completely

    Removing one product does not necessarily terminate the complete Toast relationship.

    Before closing the account:

    1. Review the Merchant Agreement.
    2. Review every order form and amendment.
    3. Identify each software subscription.
    4. Review hardware financing or payment obligations.
    5. Review the payment-processing agreement.
    6. Review Toast Payroll separately.
    7. Export business, employee and financial reports.
    8. Resolve open deposits, refunds and chargebacks.
    9. Submit the cancellation request in writing.
    10. Ask for the effective termination date.
    11. Ask whether equipment must be returned.
    12. Save written confirmation.
    13. Monitor final invoices and bank activity.

    Do not assume that unplugging the equipment or stopping restaurant operations cancels monthly charges.

    Toast Hardware Warranty and RMA Support

    Contact Customer Care before replacing in-warranty hardware. Toast may require troubleshooting before approving an RMA.

    Potentially covered problems can include:

    • Device will not power on
    • Card reader does not detect chip, tap or swipe
    • Unresolved power or port failure
    • Hardware or software functionality failure
    • New equipment that was defective on arrival

    Toast Customer Care makes the final eligibility decision.

    Toast Hardware Damage That Is Normally Not Covered

    • Cracked or shattered screen
    • Dropped device
    • Liquid damage
    • Flood or hurricane damage
    • Other natural-disaster damage
    • Damage caused by restaurant staff or guests
    • Device outside the warranty period

    These conditions generally require a paid replacement unless another contract specifically provides coverage.

    How a Toast RMA Works

    1. Start authenticated chat with Customer Care.
    2. Complete the requested troubleshooting.
    3. Allow Toast to verify warranty eligibility.
    4. Record the RMA reference number.
    5. Receive the replacement device and tracking information.
    6. Remove accessories that are not meant to be returned.
    7. Package the defective hardware using the replacement packaging.
    8. Use the supplied prepaid return label.
    9. Return the defective device within 30 days.
    10. Keep the carrier receipt and tracking number.

    Failure to return the original device on time can result in a charge for the replacement hardware and shipping.

    Toast Payroll Customer Service

    Call Toast Payroll Customer Care at 1-312-252-7341. Current support hours are Monday through Friday from 8:30 a.m. to 10 p.m. Eastern Time.

    Toast Payroll support can help employers with:

    • Payroll processing
    • Employee setup
    • Direct deposit
    • Tax filings
    • Company bank accounts
    • Benefits and deductions
    • Timekeeping integration
    • Paycheck corrections
    • Terminated employees
    • Payroll invoices
    • Year-end forms

    Toast Payroll Employee Questions

    Employees should usually start with their employer for:

    • Hours worked
    • Pay rate
    • Tips
    • Missing wages
    • Incorrect deductions
    • Final pay
    • Employment status
    • Benefits elections

    Toast supplies the payroll technology, but the employer controls employment records and wage decisions.

    Toast Payroll Direct Deposit Is Missing

    1. Confirm the check date.
    2. Review the employee’s payroll record.
    3. Verify that payroll was submitted and funded.
    4. Confirm the direct-deposit account information.
    5. Check whether the deposit was returned.
    6. Allow the applicable bank-processing period.
    7. Contact Toast Payroll support.

    Do not post employee banking or payroll records in a public review.

    Toast Web Login Problems

    Common causes include:

    • Incorrect email or password
    • User was archived
    • User lacks access to the location
    • Missing financial or administrative permissions
    • Account invitation was not accepted
    • Browser cookies are blocked
    • Two user profiles use different emails
    • Former employee remains the primary administrator

    Use password recovery first. A restaurant owner or administrator may need to correct permissions or contact Customer Care.

    Former Employee Still Has Toast Access

    Restaurants using Toast Web without Toast Payroll should archive the employee’s Toast Web profile. Restaurants using Toast Payroll should terminate the employee through Payroll so connected POS and Toast Web access can be removed.

    After termination:

    • Confirm the POS access code is disabled.
    • Confirm Toast Web access is removed.
    • Remove access to email and third-party integrations.
    • Change shared passwords.
    • Review administrative permissions.
    • Confirm the primary account contact is current.

    Toast Online Ordering Problems

    Restaurant issues can involve:

    • Orders not appearing on the POS
    • Incorrect menu or pricing
    • Unavailable item still displayed
    • Pickup times
    • Delivery settings
    • Order throttling
    • Payment failures
    • Restaurant marked closed
    • Third-party integration problem
    • Notifications not reaching guests

    Check whether the restaurant is offline and whether the issue affects Toast Online Ordering, a third-party marketplace or both.

    Toast Delivery Orders During an Outage

    Some delivery and online-order functions do not operate normally while the restaurant is offline. Orders may not reach the Toast devices or delivery provider until connectivity returns.

    After service is restored:

    • Review delayed orders before preparing them.
    • Contact affected guests.
    • Confirm whether the guest still wants the order.
    • Void or refund orders that should not be completed.
    • Check delivery-driver status.
    • Document outage-related losses.

    Restaurant Guest Wants a Toast Order Refunded

    The guest should contact the restaurant directly. Toast’s Guest Support guidance states that the restaurant handles refund requests.

    The guest should provide:

    • Restaurant name and location
    • Order date and time
    • Order confirmation
    • Items missing or incorrect
    • Amount charged
    • Pickup or delivery method
    • Requested resolution

    Toast Customer Care for merchants generally cannot make the restaurant’s refund decision for the guest.

    Restaurant Guest Wants to Cancel a Toast Order

    The restaurant is currently the party that can cancel an order after it has been placed. The guest should call the restaurant immediately.

    Deleting the Toast Local app or contacting a delivery driver does not necessarily cancel the restaurant order.

    Toast Charge Appeared but the Guest Order Failed

    A guest may see a pending authorization after entering card details even when the final order was not accepted.

    Toast Guest Support says this authorization generally drops off within seven business days. The guest should:

    • Confirm whether the transaction is pending or completed.
    • Check whether an order confirmation was issued.
    • Contact the restaurant if an order may have been created.
    • Contact the bank about the pending authorization period.
    • Use Guest Support if the account or order history remains incorrect.

    Toast Loyalty, Gift Card or Reservation Problem

    Responsibility may depend on the issue:

    • Restaurant-specific loyalty points: Start with the restaurant.
    • Restaurant gift card: Contact the restaurant or gift-card support route shown on the card.
    • Toast Local account: Use Guest Support.
    • Reservation change: Use the reservation confirmation or restaurant.
    • Merchant setup or reporting: Use Toast Customer Care.

    Toast Account and Payment Security

    • Use unique passwords.
    • Restrict financial permissions.
    • Remove former employees promptly.
    • Review bank-account-change notices.
    • Do not share screen-sharing codes with an unverified caller.
    • Do not provide full bank or card numbers by public chat.
    • Verify support through Toast Web or the official number.
    • Review administrative users regularly.
    • Keep payroll permissions limited.
    • Secure email accounts connected with Toast.

    Fake Toast Support and Payment Scams

    Be cautious when someone claims to be Toast and:

    • Calls unexpectedly about a refund or deposit
    • Requests remote access before verifying the case
    • Asks for a password or verification code
    • Demands payment by gift card or cryptocurrency
    • Claims the restaurant account will be closed immediately
    • Requests that money be moved to another bank account
    • Sends an unofficial login link
    • Asks for employee tax or payroll documents
    • Requests a card-reader or terminal screen-sharing code without an active support case

    End the contact and call Toast Customer Care directly or start authenticated chat inside Toast Web.

    How to Escalate a Toast Complaint

    1. Identify the exact Toast product and restaurant location involved.
    2. Check the Status page when service is disrupted.
    3. Use authenticated chat or call Customer Care.
    4. Request a case number.
    5. Document sales impact, payment errors or payroll consequences.
    6. Attach reports and screenshots with private information removed.
    7. Continue within the existing case.
    8. Ask for supervisor or specialist review.
    9. Request the decision and next action in writing.
    10. Review the Merchant Agreement and order form for contractual disputes.
    11. Use the Boston headquarters address only after ordinary support routes have been attempted.

    A review submitted to CustomerServiceNumbers.com does not create a Toast support case, restore a POS system, release a deposit, replace hardware, cancel a contract or correct payroll.

    Toast Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently has no published Toast customer-service reviews and no established rating trend.

    The previous page included generalized statements about ease of use, integrations, downtime, fees and support responsiveness. Those statements were not based on reviews submitted to this page.

    Future reviews can help restaurant owners understand current experiences involving:

    • Toast Customer Care
    • 24/7 chat
    • POS outages
    • Offline Mode
    • Card processing
    • Missing deposits
    • Chargebacks
    • Toast invoices
    • Subscription cancellation
    • Hardware RMAs
    • Toast Payroll
    • Online ordering
    • Support escalation

    Reviews should identify the product, general business type, support channel, case status, approximate response time and whether the issue was resolved.

    Frequently Asked Questions About Toast Customer Service

    What is the Toast customer-service number?

    U.S. merchants can call Toast Customer Care at 1-617-682-0225.

    What are Toast Customer Care hours?

    U.S. telephone support is currently available daily from 7 a.m. to 12 a.m. Eastern Time.

    Does Toast offer 24-hour support?

    Authenticated chat support is available 24/7 through Toast Web, Toast Payroll and the Toast Now app. U.S. telephone support is not currently listed as 24 hours.

    What is the Toast Payroll support number?

    Call 1-312-252-7341 Monday through Friday from 8:30 a.m. to 10 p.m. Eastern Time.

    How do I know whether Toast is down?

    Check the official Toast Status page before restarting the POS, network or router.

    Can Toast still accept payments offline?

    Toast devices can accept certain card payments in Offline Mode when background card processing is enabled. Some cloud, online ordering, gift-card and loyalty functions may be unavailable.

    Why is my Toast deposit missing?

    Review the batch in Settled Deposits Daily Breakdown and Payout Overview. Batch time, weekends, holidays, bank processing, rejected bank details and fraud review can delay deposits.

    How long do Toast deposits take?

    Many deposits arrive within one or two business days, but some can take as long as five business days.

    How do I replace broken Toast hardware?

    Contact Customer Care through authenticated chat. Toast must troubleshoot the device and verify warranty eligibility before approving an RMA.

    Does Toast warranty cover a cracked screen or liquid damage?

    Generally no. Cracks, drops, liquid damage and other physical damage usually require a paid replacement.

    How long do I have to return faulty Toast hardware?

    Toast currently instructs merchants to return the faulty device within 30 days of receiving the replacement.

    How do I cancel a Toast subscription?

    Review the Subscriptions page in Toast Web and submit the removal or downgrade request. Toast Payroll and some contractual products are managed separately.

    Does removing one Toast product cancel my whole account?

    No. A product cancellation does not necessarily terminate the complete Merchant Agreement, payment processing, hardware obligations, payroll or other subscriptions.

    How does a restaurant guest get a Toast refund?

    The guest should contact the restaurant directly. Toast Guest Support states that the restaurant handles order refunds.

    How does a guest cancel a Toast order?

    The guest must contact the restaurant. The restaurant is currently the party that can cancel an order once it has been placed.

    Where is Toast headquartered?

    Toast is headquartered at 333 Summer Street, Boston, Massachusetts 02210.

    Related POS, Payment and Delivery Customer Service Pages

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers and businesses locate customer-service information and share support experiences since 2004. We independently organize official telephone numbers, online support routes, payment guidance, escalation steps, privacy warnings and reader reviews.

    We are not owned by Toast, Toast, Inc., a Toast restaurant merchant, a payment processor, a delivery provider, a bank, a payroll company or a hardware contractor.

    Share Your Toast Customer Service Experience

    Have you contacted Toast about a POS outage, card reader, missing deposit, chargeback, subscription, invoice, hardware replacement, payroll issue, online-ordering problem or support escalation? Leave a factual review below and explain the product, support channel, response time, case status and whether the issue was resolved.

    Comments are moderated. Do not include merchant IDs, bank-account information, employee payroll records, Social Security numbers, tax forms, payment-card information, device serial numbers, screen-sharing codes, passwords, guest addresses, support attachments or private information about an individual Toast employee.

    Page Update Note

    This Toast customer-service page was reviewed and updated on July 16, 2026. The update verified the Customer Care number, corrected telephone and chat hours, added Toast Payroll support, replaced the former headquarters address, separated restaurant merchant support from guest order support and added guidance for POS outages, deposits, subscriptions, hardware replacements and online orders.

    Last Updated: July 16, 2026

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Toast, Inc., Toast POS, Toast Payroll, Toast Local, any restaurant using Toast, a delivery provider, bank, payment network or hardware company. Toast does not provide customer support through this website.

    Telephone numbers, support hours, deposit timing, warranty coverage, subscriptions, contract terms, payroll processes, payment services, product features and corporate addresses can change. Review the current Toast Support Center, Toast Web account, Merchant Agreement, applicable order forms and product terms for controlling information.

    This page cannot access a Toast account, restore a POS system, process a refund, release a deposit, answer a chargeback, replace hardware, correct payroll, cancel a subscription or terminate a merchant contract. It is not legal, financial, tax, payroll, cybersecurity, employment or payment-processing advice.

  • Waffle House Customer Service Phone Number, Feedback & Reviews

    Use this page to contact Waffle House customer service for restaurant feedback, complaints, online pickup orders, delivery issues, gift cards, accessibility help, nutrition and allergen questions, location information, and customer reviews. Waffle House is a diner-style restaurant chain known for waffles, hashbrowns, breakfast plates, sandwiches, burgers, and 24-hour restaurants in many markets.

    Waffle House Customer Service Phone Number and Contact Options

    Choose the Correct Waffle House Support Route

    Waffle House support depends on whether your issue involves a restaurant visit, online pickup order, delivery order, gift card, accessibility issue, nutrition or allergen question, webstore order, career question, Regulars Club, or corporate contact.

    • Restaurant visit feedback: Use Waffle House’s contact page and choose the visit-feedback route. Include the restaurant location, date, time, and issue details.
    • Online pickup order issue: Use the online pickup order feedback option on the Waffle House contact page.
    • Delivery-related issue: Call 833-998-9034. If the order was placed through a third-party delivery app, contact the delivery platform as well.
    • Gift card issue: Use the Waffle House gift card support route or call 1-866-204-5393.
    • Website accessibility issue: Call 1-800-335-1742 and describe the page, feature, or assistive-technology issue.
    • Nutrition or allergen question: Review Waffle House nutrition and allergen materials and contact Waffle House or a medical professional for health-sensitive questions.
    • Career or employee-related question: Use the Waffle House careers site rather than the guest-feedback route.
    • Local partnership or community request: Waffle House’s FAQ says to visit a nearby restaurant and ask to speak to the manager for local partnerships.

    Information To Have Ready Before Contacting Waffle House

    Before calling, submitting feedback, or contacting Waffle House about an order, gather the details that apply to your issue:

    • Restaurant number, restaurant address, city, and state
    • Date and approximate time of visit, pickup, or delivery
    • Receipt, order number, online pickup confirmation, or delivery-app order information
    • Menu items ordered, missing items, incorrect items, or food-quality concern
    • Employee or manager name only if necessary and appropriate
    • Photos of food, packaging, receipt, or order issue if Waffle House requests them
    • Gift card number only through official private support channels
    • Delivery platform name if the order was placed through a third-party service
    • Accessibility issue details, including the page or feature involved
    • A short summary of what happened and the resolution you are requesting

    For public reviews, do not post receipt numbers, order numbers, gift card numbers, addresses, phone numbers, emails, payment details, delivery addresses, medical details, or private employee information.

    Common Reasons Customers Contact Waffle House

    • Restaurant visit complaints, compliments, cleanliness, wait times, service, or food quality
    • Online pickup order issues, missing items, incorrect orders, or payment concerns
    • Delivery problems, late deliveries, wrong orders, refunds, or delivery-app issues
    • Gift card balance, reload, purchase, redemption, or card problem
    • Store hours, location information, closed locations, or holiday availability
    • Nutrition, allergens, menu questions, food-preparation concerns, or ingredient questions
    • Website accessibility help or difficulty using online features
    • Regulars Club, coupons, promotions, or email preferences
    • Careers, hourly jobs, management jobs, and associate login questions
    • Complaints about response time, local restaurant follow-up, or unresolved store-level issues

    Restaurant Visit Feedback and Local Complaints

    If your issue happened inside a Waffle House restaurant, use the official contact page and choose the visit-feedback route. Include the restaurant number or address, date, time, receipt details, names if appropriate, and a clear description of what happened.

    If the issue is urgent and happening at the restaurant now, ask for the manager on duty. For emergencies, safety threats, violence, fire, medical issues, or immediate danger, contact local emergency services.

    Online Pickup Orders, Takeout, and Delivery Issues

    For online pickup orders, use your order confirmation, receipt, pickup location, order time, and menu details when submitting feedback. For delivery-related issues, Waffle House lists a separate delivery issue phone number. If you ordered through a third-party delivery platform, that platform may control refunds, driver issues, delivery credits, and app support.

    For billing disputes, missing refunds, duplicate charges, or third-party delivery credits, contact Waffle House, the delivery app, your bank, or your card issuer through official channels. CustomerServiceNumbers.com does not provide legal, banking, refund-rights, or chargeback advice.

    Gift Cards, Balance Checks, and Merchandise

    Waffle House sells gift cards and branded merchandise through official Waffle House routes. Gift card questions should use the dedicated gift card contact information rather than a public review.

    Do not post gift card numbers, PINs, balance screenshots, payment details, or card photos in a public review.

    Nutrition, Allergens, and Food-Sensitive Questions

    Waffle House publishes nutrition and allergen information for menu items. Because restaurants may use shared equipment and shared preparation areas, customers with allergies or medical concerns should review the official materials and speak with Waffle House or a qualified medical professional before ordering.

    CustomerServiceNumbers.com does not provide medical, nutrition, allergy, pregnancy, food-safety, legal, or health advice. For allergic reactions, illness, injury, or urgent health concerns, contact a medical professional or emergency services.

    Website Accessibility and Online Feature Help

    Waffle House says it is committed to website accessibility and provides a dedicated phone number for accessibility questions, feedback, or assistance using specific website features. When reporting an accessibility issue, include the page, feature, browser, device, assistive technology, and what you were trying to do.

    Careers, Associate Login, and Employment Questions

    Waffle House career questions are separate from customer-service complaints. For hourly jobs, management jobs, workforce resources, or associate login, use Waffle House career and associate resources rather than the guest-feedback route.

    Regulars Club, Coupons, Promotions, and Email Preferences

    Waffle House’s FAQ directs customers to the Regulars Club for coupons, promotions, and updates. If your issue involves emails, coupons, promotional messages, account signup, or preferences, use the Regulars Club and privacy routes.

    Fraud, Privacy, and Safe Review Tips

    When contacting Waffle House or leaving a public review, protect your private information. Do not post receipts, order numbers, gift card numbers, payment details, delivery addresses, phone numbers, emails, screenshots of app accounts, medical details, or private employee information.

    If you receive a suspicious email, text, coupon, gift card offer, delivery message, employment message, or payment request claiming to be from Waffle House, verify it through WaffleHouse.com, the official app/order route, or the restaurant location before sharing information or clicking unknown links.

    How to Escalate a Waffle House Complaint

    If your Waffle House issue is not resolved after the first contact, keep your complaint organized and use the route that matches the issue.

    1. Identify whether the issue involves a restaurant visit, online pickup order, delivery order, gift card, accessibility issue, nutrition/allergen question, webstore order, or career question.
    2. For restaurant visit feedback, use the Waffle House contact page and include the restaurant number, location, date, time, receipt details, and a clear issue summary.
    3. For online pickup, include the order number, pickup location, menu items, pickup time, and payment details only through official private support channels.
    4. For delivery issues, call 833-998-9034 and contact the delivery app if the order was placed through a third-party platform.
    5. For gift cards, call 1-866-204-5393 and keep the card number private.
    6. Save receipts, photos, order confirmations, support messages, case numbers, and written responses.
    7. Ask for a case number, manager follow-up, refund review, replacement instructions, delivery resolution, or written next step when available.
    8. For emergencies, safety issues, health concerns, allergy reactions, payment disputes, legal questions, or privacy rights, contact the appropriate official provider, agency, bank, medical professional, or emergency service.

    Waffle House Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently invites customers to share reviews about Waffle House customer service. Useful reviews may discuss restaurant visit feedback, service, wait times, food quality, cleanliness, online pickup, delivery, gift cards, accessibility, location follow-up, response times, and complaint outcomes.

    Please keep your review focused on your customer-service experience. Do not include receipt numbers, order numbers, gift card numbers, payment details, delivery addresses, phone numbers, emails, medical details, private employee details, or photos that reveal private information.

    Frequently Asked Questions About Waffle House Customer Service

    What is the Waffle House customer service phone number?

    Waffle House customer care is commonly listed as 1-877-992-3353, also written as 1-877-9-WAFFLE. For many issues, Waffle House also routes customers through the official contact page.

    How do I contact Waffle House about a restaurant visit?

    Use the Waffle House contact page and choose the visit-feedback route. Include the restaurant location, date, time, receipt details, and a short description of what happened.

    What number should I call for Waffle House delivery issues?

    For delivery-related issues, call 833-998-9034. If the order was placed through a third-party app, contact the delivery platform as well.

    How do I contact Waffle House about an online pickup order?

    Use Waffle House’s online pickup order feedback route and include your order confirmation, pickup location, pickup time, and menu items.

    Where is Waffle House corporate office?

    Waffle House, Inc. is listed at 5986 Financial Drive, Norcross, GA 30071.

    What is the Waffle House corporate office phone number?

    The Waffle House corporate office phone is commonly listed as 1-770-729-5700.

    How do I contact Waffle House about a gift card?

    Use the Waffle House gift card page or call 1-866-204-5393 for gift card support.

    How do I contact Waffle House about website accessibility?

    Waffle House lists 1-800-335-1742 for website accessibility questions, feedback, or assistance using specific website features.

    Where can I find Waffle House allergen and nutrition information?

    Use Waffle House’s official nutrition page, allergen guide, and menu nutritionals. For allergy, pregnancy, medical, or health-sensitive questions, contact a qualified medical professional.

    How do I find a Waffle House location near me?

    Use the official Waffle House location finder and check the restaurant page for address, phone number, ordering options, and hours before traveling.

    Related Resources

    Customers comparing diner, breakfast, and casual restaurant support options may also find these CustomerServiceNumbers.com pages useful: IHOP Customer Service, Denny’s Customer Service, Cracker Barrel Customer Service, KFC Customer Service, and Chick-fil-A Customer Service. For headquarters and executive-office information, see Waffle House Corporate Office Headquarters.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has been helping consumers find customer-service contact information and share service experiences since 2004. We focus on clear contact details, support routing, complaint guidance, user reviews, and practical escalation tips. CustomerServiceNumbers.com is not affiliated with Waffle House, Inc., WH Intellectual, LLC, any Waffle House restaurant, delivery platform, gift card provider, payment provider, or food-safety agency.

    Share Your Experience With Waffle House

    Have you contacted Waffle House about a restaurant visit, server issue, food quality, cleanliness, wait time, online pickup order, delivery order, gift card, accessibility issue, nutrition question, location concern, or complaint? Share your experience below to help other customers understand what to expect. Please do not include receipt numbers, order numbers, gift card numbers, payment details, delivery addresses, phone numbers, emails, medical details, or private employee information in your public review.

    Page Update Note

    This Waffle House customer service page was updated on July 1, 2026, to verify current support routing, delivery issue phone number, gift card support number, accessibility phone number, corporate address, official contact page, nutrition and allergen resources, related COH page, and live CSN review status.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with Waffle House, Inc., WH Intellectual, LLC, any Waffle House restaurant, delivery platform, gift card provider, payment provider, bank, card issuer, FDA, FoodSafety.gov, or consumer agency. This page is provided for informational purposes to help customers find official customer-service routes and share reviews. For food safety, allergies, illness, nutrition, refunds, gift cards, delivery disputes, payment issues, legal questions, privacy rights, accessibility rights, employment questions, or emergencies, contact Waffle House, the restaurant, the delivery platform, your bank, your card issuer, a medical professional, a government agency, emergency services, or another qualified official source through official channels.

  • Call TGI Fridays Customer Service – Complaints And Reviews

    Before dining at TGI Fridays, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. TGI Fridays is a popular American restaurant chain known for its casual dining experience, offering a wide range of appetizers, entrees, and beverages, often in a lively, social atmosphere.

    How to Contact TGI Fridays

    You can reach TGI Fridays customer service using the following details:

    • Phone Number: 1-800-374-3297
    • Email Support: TGI Fridays offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Friday, 9 AM – 5 PM ET
    • Corporate Address: TGI Fridays, Inc., 4201 Marsh Lane, Carrollton, TX 75007
    • Website: https://www.tgifridays.com/

    TGI Fridays Customer Complaints, Ratings and Reviews

    When considering dining at TGI Fridays, it’s helpful to review their customer service feedback. TGI Fridays competes with other casual dining chains like Applebee’s, Chili’s, and Olive Garden. Customer reviews often highlight the variety of menu options, the social dining atmosphere, and the customer service provided by TGI Fridays, particularly for those seeking a fun and casual meal with friends or family. However, some complaints focus on issues related to customer service, food quality, and wait times.
    Comparing TGI Fridays with other casual dining chains can help you determine which offers the best food, pricing, and customer support for your dining preferences.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review.

    Note: This website listing is not associated with TGI Fridays. The information and the reviews are a service provided by CustomerServiceNumbers.com.

  • Red Lobster Customer Service, Rewards, Complaints and Reviews

    Red Lobster customer service issues often involve restaurant service, missing seafood items, incorrect sides, Cheddar Bay Biscuits, To Go orders, delivery, curbside pickup, catering, My Red Lobster Rewards, gift cards, food quality, seafood freshness, pricing, refunds, nutrition questions, allergen concerns, Red Lobster at Home grocery products, and follow-up with a specific restaurant. Because Red Lobster orders may be placed in the dining room, online, through the app, for pickup, for delivery, through catering, or through grocery products, the best support route depends on where the issue happened.

    Start Here: Best Red Lobster Support Path

    Use the route below before submitting a general complaint. This helps Red Lobster identify whether your issue belongs with the local restaurant, Guest Relations, the online ordering system, My Red Lobster Rewards, gift card support, catering support, a delivery partner, or the Red Lobster at Home product team.

    • Restaurant visit complaint: Contact the Red Lobster location involved or use the official feedback form with the restaurant location, visit date, visit time, receipt, and what happened.
    • Wrong or missing food: Keep your receipt, order number, pickup confirmation, or delivery confirmation and contact the restaurant that prepared the order.
    • To Go, curbside, or online order issue: Include your order number, restaurant location, payment date, pickup time, and screenshots if relevant.
    • Delivery complaint: Check whether the order was placed directly through Red Lobster or through a third-party delivery app. The delivery provider may control driver issues and some refunds.
    • My Red Lobster Rewards issue: Use the official contact form or call Guest Relations with your Rewards account email, receipt, QR code, 12-digit code, and purchase date.
    • Gift card issue: Use Red Lobster gift card support or the gift card balance number. Do not post the full card number, PIN, barcode, or balance screenshot publicly.
    • Catering issue: Keep the catering confirmation, event date, pickup or delivery time, restaurant location, and itemized receipt.
    • Red Lobster at Home grocery product issue: Keep the product packaging, UPC, code number, store name, purchase date, and photos.
    • Food quality or allergen concern: Review Red Lobster’s official nutrition and allergen information and tell the restaurant about any allergy or sensitivity before ordering.

    How to Contact Red Lobster Customer Service

    Red Lobster provides customer support through its official contact form, Guest Relations phone number, restaurant location pages, online ordering, Rewards app, gift card support, catering resources, nutrition and allergen resources, and corporate contact routes. For most guest complaints, start with the restaurant involved or the official Red Lobster contact form.

    The old listing included customer service hours of Monday through Friday, 10 AM to 1 PM ET. The current official contact page and terms reviewed for this update do not clearly verify those exact hours, so verify availability directly through Red Lobster before relying on a specific service window.

    Information To Have Ready Before Contacting Red Lobster

    Before contacting Red Lobster customer service, gather the details that help support identify your restaurant, order, Rewards account, gift card, delivery provider, catering order, grocery product, or payment issue.

    • Red Lobster restaurant location, city, and state
    • Date and approximate time of your dine-in, pickup, curbside, delivery, app order, online order, or catering order
    • Receipt, order number, app confirmation, delivery confirmation, catering confirmation, or case number
    • Items ordered, including shrimp, lobster, crab, salmon, fish, steak, pasta, Cheddar Bay Biscuits, sides, soups, salads, desserts, drinks, sauces, or add-ons
    • What was missing, incorrect, cold, delayed, unavailable, undercooked, overcooked, too salty, stale, dry, unsafe, or unsatisfactory
    • Photos of the food, packaging, receipt, app error, gift card issue, or grocery product packaging if relevant
    • My Red Lobster Rewards account email or phone number, shared only through official support
    • Receipt QR code or 12-digit receipt code for Rewards points issues
    • Gift card purchase receipt or balance issue details, without posting the full card number publicly
    • Delivery provider name if a third-party delivery app was used
    • The resolution you want, such as refund, replacement, Rewards correction, gift card review, catering credit, manager follow-up, apology, or written response

    Red Lobster To Go, Online Orders, Curbside, and Delivery Help

    Red Lobster supports To Go, online ordering, curbside pickup, delivery, and restaurant-specific ordering at participating locations. If your issue involves an online or app order, save the confirmation email, receipt, screenshots, restaurant location, order time, pickup or delivery selection, and payment details until the issue is resolved.

    Common online ordering issues include wrong pickup location, duplicate charge, failed checkout, missing seafood item, wrong side, missing Cheddar Bay Biscuits, missing sauce, unavailable menu item after payment, delayed pickup, delivery address problems, Rewards points not appearing, and refund delays.

    If your order was placed through a third-party delivery app, start with that delivery provider for driver complaints, delivery delays, cancellation issues, missing-item credits, refund timing, and delivery address problems. If the Red Lobster restaurant prepared the food incorrectly, also contact Red Lobster with the order details.

    My Red Lobster Rewards, Points, Receipt Scans, and App Help

    My Red Lobster Rewards is Red Lobster’s loyalty program. Red Lobster’s Rewards terms say customers may be able to earn points at participating restaurants or through online orders, depending on membership level and current program terms.

    Rewards members may need to use the Rewards app or Red Lobster website to add points. The terms describe adding points by scanning the QR code on a receipt or entering the 12-digit code below the QR code. Manual receipt entries may take up to 48 hours to appear.

    If you were not able to scan or manually enter your receipt code, Red Lobster says you may contact Guest Relations through the Rewards app or at 1-800-LOBSTER / 1-800-562-7837. Keep your receipt because each receipt can only be used once for one member account.

    Common Rewards complaints include missing points, receipt scanning problems, app login issues, password resets, expired rewards, account cancellation, Rewards offers not applying, birthday offer issues, and confusion about whether a purchase qualifies. Do not post your account screenshots, receipt codes, phone number, email address, or login details publicly.

    Red Lobster Gift Card Support

    Red Lobster gift card issues may involve balances, activation, online use, restaurant use, lost cards, stolen cards, drained cards, third-party delivery restrictions, catering restrictions, or gift cards that were not properly activated.

    Red Lobster’s terms say physical gift cards are valid at participating Red Lobster restaurants in the United States, are not valid for catering or third-party delivery, and do not expire. For gift card balance and activity, Red Lobster lists 1-877-720-6601.

    Never post a full Red Lobster gift card number, PIN, barcode, activation receipt, eGift link, or balance screenshot in a public review. Gift card details should be treated like cash and shared only through official Red Lobster gift card support when necessary.

    Red Lobster Catering, Large Orders, and Group Meals

    Red Lobster catering and large-order issues may involve late pickup or delivery, missing platters, incorrect quantities, unavailable items, missing utensils, missing biscuits, payment questions, cancellation requests, or refund requests.

    For catering complaints, keep the catering confirmation, event date, pickup or delivery time, restaurant location, contact name, phone number on the order, itemized receipt, and photos of any missing or incorrect items. Large orders are easier to review when you can show exactly what was ordered and what was missing.

    Red Lobster at Home Grocery Product Help

    Red Lobster also sells Red Lobster at Home grocery products, including frozen seafood and biscuit products. Grocery product complaints are different from restaurant complaints because they may involve a grocery retailer, distributor, freezer handling, packaging, labeling, best-by date, UPC, or product code.

    If your complaint involves Red Lobster at Home products, keep the box, inner packaging, receipt, UPC, code number from the container, store name, purchase date, and photos. If the product appears mislabeled, damaged, thawed, spoiled, or unsafe, do not throw away the packaging until customer service or the retailer tells you what information is needed.

    Restaurant Service, Food Quality, and Order Accuracy Complaints

    For restaurant-level issues, start with the manager if you are still at the Red Lobster location. This is usually the fastest route for missing food, wrong items, cold food, long waits, poor service, manager concerns, incorrect pricing, order accuracy problems, or food quality issues.

    When submitting a complaint, be specific about the meal, seafood item, side, sauce, drink, dessert, and what went wrong. For example, explain whether the issue involved shrimp, lobster, crab, salmon, pasta, Cheddar Bay Biscuits, baked potatoes, soups, salads, drinks, desserts, or a limited-time promotion.

    Nutrition, Ingredients, and Allergen Concerns

    Red Lobster provides nutrition information and a U.S. allergen guide through its official website. The allergen guide says customers should tell the server about any food allergy or sensitivity before ordering.

    Red Lobster’s allergen guide also says shared cooking and preparation areas, handcrafted menu items, and supplier information mean the company cannot eliminate the risk of cross-contact or guarantee that any menu item is free of any allergen. The guide also notes that ingredients and vendor substitutions may change and may not be immediately reflected.

    If your complaint involves food safety, allergen exposure, illness, undercooked seafood, shell fragments, foreign objects, contamination, mislabeled grocery food, or a serious ingredient concern, save the food, packaging, receipt, photos, restaurant or store location, date, and time. If someone may be having an allergic reaction or medical emergency, contact emergency services or a medical professional immediately instead of waiting for a customer service response.

    Ownership, Bankruptcy Exit, and Corporate Context

    Red Lobster exited Chapter 11 restructuring in 2024, and RL Investor Holdings LLC completed its acquisition of the restaurant chain. Red Lobster is now an independent, privately held company under the RL Investor Holdings ownership structure, with Damola Adamolekun serving as CEO.

    Because Red Lobster’s ownership changed after bankruptcy, older pages may still reference Thai Union or prior ownership. For customer complaints, the most useful routes are still the restaurant involved, official contact form, Guest Relations, Rewards app, gift card support, or product-specific support route.

    Privacy and Public Review Cleanup Tips

    CustomerServiceNumbers.com allows customers to share Red Lobster reviews, but public comments should not include private information. Describe the issue clearly while keeping payment, account, gift card, delivery, employment, medical, allergy, child-related, and employee-private details out of the review.

    Do not post receipts, order numbers, catering order numbers, receipt QR codes, 12-digit Rewards codes, payment details, card numbers, gift card numbers or PINs, eGift links, account screenshots, app verification codes, Rewards screenshots, phone numbers, email addresses, home addresses, delivery addresses, medical or allergy details, employee private information, payroll records, children’s names, or children’s photos. If your complaint involves a child, allergy, medical concern, payment dispute, employment issue, gift card issue, or delivery address, share sensitive details only through an official support route when necessary.

    Scams, Fake Red Lobster Coupons, and Account Safety

    Be careful with fake Red Lobster customer service phone numbers, fake refund pages, fake Rewards login pages, fake coupon offers, fake gift card balance sites, fake delivery support numbers, phishing emails, text scams, and social media giveaways. A legitimate support process should not ask for your password, full card number, gift card PIN, one-time verification code, remote access to your device, or payment through a gift card or cash transfer app.

    If you see an unfamiliar Red Lobster, delivery app, gift card, grocery product, restaurant, or mobile order charge on your card, check your Red Lobster app history, email receipts, gift card purchase records, grocery receipts, delivery app history, family member orders, and saved payment methods. If you still do not recognize the charge, contact your bank or card issuer promptly and consider using ChargeOnMyCard.com to research unknown card charges.

    Red Lobster Reviews on CustomerServiceNumbers.com

    At the time of this update, the Red Lobster listing on CustomerServiceNumbers.com showed 0 reviews and a 0 out of 5 star rating. Because there are no current CSN reviews for this listing yet, this page should not claim that CSN reviewers commonly praise or complain about specific Red Lobster issues.

    If you have contacted Red Lobster about a restaurant complaint, wrong order, missing food, seafood quality, Cheddar Bay Biscuits, refund request, app order, online order, delivery issue, My Red Lobster Rewards problem, gift card, catering order, Red Lobster at Home product, food quality concern, allergen question, or support experience, you can leave a review below. Helpful reviews mention the location, issue type, support route used, and whether Red Lobster responded.

    How To Escalate a Red Lobster Complaint

    If your Red Lobster issue is not resolved, start with the restaurant manager when the problem involves a recent visit, missing food, food quality, wait time, cleanliness, employee behavior, or a same-day order. If the issue involves online ordering, app support, Rewards, gift cards, catering, delivery, privacy, accessibility, or grocery products, use the official support route specific to that issue.

    If you still do not receive a response, follow up with a concise written complaint that includes the restaurant location, order date, receipt or order number, issue summary, support route used, and requested resolution. For serious food safety concerns, you may also contact your local health department. For suspected fraud, phishing, unauthorized charges, or drained gift cards, contact your bank, card issuer, or gift card support promptly.

    Frequently Asked Questions About Red Lobster Customer Service

    What is the Red Lobster customer service phone number?

    Red Lobster Guest Relations can be reached at 1-800-LOBSTER / 1-800-562-7837. Red Lobster also directs customers to its official contact form for questions and feedback.

    How do I contact Red Lobster online?

    Use the official Red Lobster Contact Us page. The form includes options for My Red Lobster Rewards, praise, suggestions, questions, and issues or concerns.

    How do I complain about a Red Lobster location?

    Start with the restaurant manager if the issue is immediate. You can also use the Red Lobster contact form with the restaurant location, date, time, receipt, order details, and requested resolution.

    How do I contact Red Lobster about an online order or delivery?

    Use the Red Lobster contact form or contact the restaurant involved. If the order was placed through a third-party delivery app, that provider may need to review driver issues, cancellation issues, delivery delays, missing-item credits, and refund timing.

    How do I contact Red Lobster about My Red Lobster Rewards?

    Use the Rewards app, Red Lobster website, official contact form, or 1-800-LOBSTER / 1-800-562-7837. Keep your receipt, QR code, 12-digit receipt code, account email, and purchase date ready.

    How do I check a Red Lobster gift card balance?

    Red Lobster lists 1-877-720-6601 for gift card balance and activity. Do not post your full gift card number, PIN, barcode, eGift link, or balance screenshot publicly.

    Does Red Lobster provide allergen information?

    Yes. Red Lobster provides a U.S. allergen guide online. Customers with allergies should tell the server about food allergies or sensitivities and review the official guide because shared cooking and preparation areas create cross-contact risk.

    How do I contact Red Lobster about grocery products?

    Use the Red Lobster at Home contact route and keep the product packaging, UPC, code number, store name, purchase date, receipt, and photos.

    Where is Red Lobster corporate office?

    Red Lobster’s corporate/compliance address is RL Investor Holdings LLC, Attn: Compliance and Ethics Office, 450 S. Orange Ave., Suite 800, Orlando, FL 32801-3383.

    Who owns Red Lobster?

    Red Lobster exited Chapter 11 restructuring in 2024 after acquisition by RL Investor Holdings LLC. Red Lobster is now an independent, privately held company under the RL Investor Holdings ownership structure.

    Related Red Lobster and Seafood Customer Service Resources

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    Page Update Note

    This Red Lobster customer service page was updated on June 30, 2026 to reflect current official contact-form routing, the 1-800-LOBSTER Guest Relations number, My Red Lobster Rewards guidance, gift card support, delivery and To Go help, Red Lobster at Home grocery product routing, nutrition and allergen information, current RL Investor Holdings ownership context, Orlando corporate address details, privacy cleanup guidance, live CSN review status, and related Red Lobster complaint resources.

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  • Outback Steakhouse Customer Service: Phone, Reviews and Complaints

    Before dining at Outback Steakhouse or placing a takeout or delivery order, it is helpful to understand the restaurant chain’s customer service, Guest Relations, rewards, gift-card, refund, and food-safety procedures. Below, you can find Outback Steakhouse’s current phone numbers, online complaint form, corporate address, customer ratings, common complaints, Dine Rewards assistance, and frequently asked questions.

    How to Contact Outback Steakhouse

    Outback Steakhouse customer concerns are handled through the local restaurant and Bloomin’ Brands Guest Relations. Customers can call the corporate Guest Relations number or submit the official online form.

    The previously listed hours of Monday through Friday from 9:00 AM to 5:00 PM Eastern Time are not currently published on Outback’s official Guest Relations or corporate contact pages. Customers should call during normal business hours or use the online form at any time.

    The online Guest Relations form requires customers with a dining, takeout, or delivery complaint to select the Restaurant, To-Go, or Delivery Experience category. Providing the restaurant location, visit date, order number, and receipt information can help route the complaint to the appropriate management team.

    Contacting a Local Outback Steakhouse

    Calling the restaurant directly is often the fastest way to resolve a problem involving a current meal, reservation, waitlist, missing takeout item, incorrect order, or delayed pickup.

    Use Outback’s restaurant locator to find:

    • The restaurant’s local phone number
    • Its street address
    • Current dining-room hours
    • Takeout and delivery availability
    • The restaurant’s menu and local prices
    • Waitlist options
    • Accessibility and location information

    Restaurant hours, menus, prices, promotions, delivery areas, and participation in specific offers can vary by location. Confirm the selected restaurant before placing an order or submitting a complaint.

    Outback Steakhouse Gift Card Customer Service

    Outback provides a separate support line for physical and electronic gift cards.

    Outback advises customers to allow up to two business days for a response submitted through the gift-card contact form.

    Bloomin’ Brands gift cards can generally be used at participating Outback Steakhouse, Carrabba’s Italian Grill, Bonefish Grill, Fleming’s Prime Steakhouse and Wine Bar, and other participating Bloomin’ Brands locations in the United States.

    Gift cards are not accepted at certain excluded locations, including airport restaurants and food trucks. A four-digit PIN may be required for online redemption.

    Outback Steakhouse Customer Support Reviews and Complaints

    Outback Steakhouse reviews may relate to dine-in service, food preparation, takeout, delivery, refunds, gift cards, Dine Rewards, reservations, wait times, cleanliness, employee conduct, or restaurant management.

    At the time this information was reviewed, Outback Steakhouse had the following ratings and complaint information:

    • Trustpilot Rating: Approximately 2.5 out of 5 based on 1,083 reviews.
    • BBB Customer Review Rating: Approximately 1.8 out of 5 based on 25 customer reviews.
    • BBB Accreditation: Outback Steakhouse was not accredited by the Better Business Bureau.
    • BBB Rating: The headquarters profile displayed an A- rating.
    • BBB Complaints: 93 complaints during the preceding three years.
    • BBB Complaints Closed During the Previous 12 Months: 38 complaints.
    • BBB Complaint Status: 61 answered, 31 resolved, and one unanswered complaint.
    • SmartCustomer Rating: Approximately 3.4 out of 5 based on 31 reviews.
    • ComplaintsBoard Rating: Approximately 1.1 out of 5.
    • ComplaintsBoard Complaints: 492 complaints, including 11 marked resolved and 481 marked unresolved.

    The BBB profile includes complaints involving Outback Steakhouse’s headquarters and corporate-owned locations. It does not represent one individual restaurant, and independently operated franchise locations may have separate profiles.

    The BBB customer-review score is separate from the BBB letter grade. Customer star ratings are not averaged to calculate the letter rating.

    ComplaintsBoard has collected complaints since 2009. Older reports may involve discontinued menu items, previous technology, former management teams, or restaurant policies that have since changed.

    Ratings and complaint totals can change. Customers can check current information through the Outback Trustpilot profile, Outback BBB profile, SmartCustomer, and ComplaintsBoard.

    What Customers Like About Outback Steakhouse

    Positive Outback Steakhouse reviews commonly mention:

    • Friendly and attentive servers
    • Steaks prepared to the requested temperature
    • The Bloomin’ Onion appetizer
    • Steak, chicken, ribs, seafood, and combination meals
    • Generous portions
    • Fresh bread and side dishes
    • Helpful restaurant managers
    • Convenient curbside takeout
    • Online and app ordering
    • Dine Rewards points and offers
    • Gift cards usable at several Bloomin’ Brands restaurants
    • Accommodation of selected dietary requests
    • Casual dining for families and groups

    Restaurant experiences can vary according to the location, time of day, staffing, menu availability, order type, and local management.

    Common Outback Steakhouse Complaints

    Complaints reported by some Outback customers commonly involve:

    • Steaks being undercooked or overcooked
    • Food arriving cold
    • Long waits for seating, drinks, appetizers, or entrees
    • Missing takeout or delivery items
    • Incorrect side dishes or substitutions
    • Restaurant staff not notifying customers that an item is unavailable
    • Online orders being delayed
    • Orders being prepared by the wrong restaurant
    • Refunds taking longer than expected
    • Promised adjustments or dining cards not arriving
    • Dine Rewards points not appearing
    • Rewards or promotional offers not applying
    • Gift cards being declined
    • Difficulty reaching a manager
    • Employee or manager conduct
    • Cleanliness concerns
    • Allergen or substitution concerns
    • Third-party delivery problems

    Some complaints concern independently operated franchise restaurants or third-party delivery companies. The responsible company may depend on where the order was placed and who processed the payment.

    Reasons to Contact Outback Steakhouse

    Customers may contact Outback or Bloomin’ Brands Guest Relations for assistance with:

    • A dine-in complaint
    • An undercooked or overcooked meal
    • A missing or incorrect takeout item
    • A delayed curbside order
    • A delivery problem
    • A refund or payment adjustment
    • A duplicate or unfamiliar charge
    • An employee or manager complaint
    • A food-safety concern
    • An allergen or dietary concern
    • A Dine Rewards account problem
    • Missing rewards points
    • A promotional-offer problem
    • A gift-card problem
    • An incorrect tip or payment amount
    • A restaurant cleanliness concern
    • A donation request
    • An accessibility concern

    How to Get Faster Help From Outback Steakhouse

    Gather the following information before calling the restaurant or submitting a Guest Relations complaint:

    1. Identify the restaurant. Include the complete address, city, state, and local phone number.
    2. Save the receipt. The receipt can identify the restaurant, transaction, server, date, time, products, payment, and order number.
    3. Record the visit time. State when you arrived, ordered, received the meal, and reported the problem.
    4. Identify the order type. Explain whether it was dine-in, curbside, takeout, Outback delivery, DoorDash, Uber Eats, or another service.
    5. List affected menu items. Include the item name, requested cooking temperature, sides, modifications, and quantity.
    6. Take photographs. Photograph undercooked food, damaged packaging, missing portions, foreign material, receipts, and online errors.
    7. Keep payment records. Save the card transaction, gift-card information, promotion, or dining-card confirmation.
    8. Record previous contacts. Include the names or positions of restaurant employees and managers contacted.
    9. State the requested resolution. Clearly request a replacement meal, refund, payment correction, points adjustment, or management response.
    10. Request a case number. Save every email, voicemail, dining-card number, and Guest Relations reference.

    Do not publish complete payment-card numbers, gift-card PINs, account passwords, or personal medical information in a public review.

    How to File an Outback Steakhouse Complaint

    For the fastest resolution, begin with the restaurant where the problem occurred.

    1. Ask to speak with the managing partner or manager on duty.
    2. Provide the receipt and explain the issue.
    3. State the resolution you are requesting.
    4. Record the manager’s name and response.
    5. Call Guest Relations at 1-813-282-1225, option 2, if the restaurant does not resolve the concern.
    6. Submit the official Guest Relations form.
    7. Select Restaurant, To-Go, or Delivery Experience when applicable.
    8. Attach or retain photographs, receipts, order records, and payment evidence.
    9. Ask for a case number and follow-up date.

    Formal written correspondence may be sent to:

    Bloomin’ Brands, Inc.
    2202 N. West Shore Boulevard, Suite 500
    Tampa, FL 33607

    Include copies rather than original receipts. Do not mail food, payment cards, or gift cards to the corporate office unless Guest Relations provides specific instructions.

    Outback Steakhouse Refunds

    Outback does not publish one universal refund policy covering every restaurant meal, takeout order, delivery transaction, promotion, and third-party order.

    Refund eligibility can depend on:

    • Whether the food was consumed
    • Whether the problem was reported promptly
    • The restaurant manager’s review
    • The order and payment platform
    • Whether a replacement was accepted
    • Whether the order came through a third-party delivery company
    • The payment method
    • The specific restaurant’s ownership

    When requesting a refund, provide the receipt, order number, restaurant, date, charge amount, affected products, photographs, and previous manager contact.

    Ask whether the resolution will be:

    • A refund to the original payment method
    • A voided transaction
    • A partial payment adjustment
    • A replacement meal
    • A digital dining card
    • A third-party delivery credit

    How Long Does an Outback Refund Take?

    A restaurant may submit a refund or payment adjustment promptly, but the customer’s bank can require additional time to post it.

    When following up, ask for:

    • The refund amount
    • The date the adjustment was processed
    • The payment method receiving the credit
    • A confirmation or reference number
    • The expected posting period

    If the refund was promised but does not appear, contact the restaurant manager and Guest Relations with the original receipt and written refund confirmation.

    Takeout and Curbside Order Complaints

    Inspect takeout orders before leaving the restaurant when possible. Check:

    • Every entree
    • Steak temperatures
    • Side dishes
    • Salads and dressings
    • Condiments
    • Utensils
    • Bread
    • Desserts
    • Drinks

    If something is missing or incorrect, contact the restaurant immediately. The restaurant may be able to prepare the missing item, replace the meal, or review a payment adjustment.

    Photograph the order before discarding food or packaging when a refund or safety concern may require documentation.

    Outback Steakhouse Delivery Complaints

    Outback offers delivery in selected restaurant areas. When direct Outback delivery is unavailable, customers may be redirected to DoorDash, Uber Eats, or another provider.

    For a delivery complaint, determine:

    • Where the order was placed
    • Which company charged the payment
    • Which company delivered the food
    • Whether the restaurant or delivery provider made the error

    Contact the restaurant for food-preparation and missing-item concerns. Contact the delivery company for driver conduct, delivery location, tracking, or service-fee disputes.

    If responsibility is unclear, contact both companies and preserve the order confirmation, final receipt, tracking details, and photographs.

    Order Marked Delivered but Not Received

    If an order is marked delivered but cannot be found:

    1. Check the front door, side entrance, lobby, garage, and other delivery areas.
    2. Ask household members and neighbors whether they accepted it.
    3. Review the delivery photograph.
    4. Confirm the address entered during checkout.
    5. Contact the driver or delivery company through the order platform.
    6. Call the Outback restaurant.
    7. Request a delivery investigation or refund review.

    Report the problem promptly because food quality and safety can decline while an order is missing.

    Outback Steakhouse Food-Safety Complaints

    Stop eating food that appears raw, contaminated, spoiled, or otherwise unsafe.

    Document:

    • The restaurant location
    • The menu item
    • The requested cooking temperature
    • The appearance of the food
    • The receipt and order number
    • The date and time
    • Photographs
    • Whether anyone consumed it or became ill

    Contact the restaurant manager and Guest Relations. Preserve the food in a safe manner when requested, but do not delay medical care to keep evidence.

    Seek appropriate medical assistance for serious allergic symptoms, difficulty breathing, persistent vomiting, severe abdominal pain, dehydration, or another urgent condition.

    Outback Steakhouse Allergens

    Outback publishes allergen information for its menu. The company states that allergen information is based on approved vendor information but can change because of substitutions and recipe updates.

    Outback also warns that:

    • Food is prepared in shared kitchens
    • Cross-contact can occur
    • Fried items are cooked in shared fryers
    • The shared fryer uses beef tallow
    • Outback does not recommend fried foods for guests with food allergies because of the cross-contact risk

    Customers with allergies should review the current Outback allergen information and speak directly with restaurant management before ordering.

    No restaurant can guarantee that an item prepared in a shared kitchen will be completely free of an allergen.

    Gluten-Friendly Menu Questions

    Outback offers a gluten-friendly menu, but gluten-friendly does not necessarily mean that food is prepared in a certified gluten-free facility.

    Customers should:

    • Review the current gluten-friendly menu
    • Tell the server about the dietary requirement
    • Ask how the item is prepared
    • Ask about shared grills, utensils, fryers, and surfaces
    • Avoid assuming that every modification eliminates cross-contact

    Customers with celiac disease or a serious allergy should discuss their needs with a qualified healthcare professional and the restaurant manager.

    Outback Steakhouse Nutrition Information

    Outback publishes nutrition information for many menu items. Actual values can vary because meals are prepared by hand and customers can request substitutions or modifications.

    Nutrition information is available through the Outback nutrition section.

    Restaurant prices, portions, ingredients, and menu availability can vary by location.

    Dine Rewards Customer Service

    Dine Rewards is Bloomin’ Brands’ loyalty program for participating Outback Steakhouse, Carrabba’s Italian Grill, Bonefish Grill, and Fleming’s Prime Steakhouse locations.

    Current program features include:

    • Five points for every qualified dollar spent
    • A $5 reward after earning 350 points
    • Points that expire after approximately six months
    • Rewards that expire 90 days after being earned
    • Account access through the Dine Rewards dashboard

    A qualified dollar generally includes food and non-alcoholic beverages. Exclusions include:

    • Alcohol
    • Gift-card purchases
    • Delivery fees
    • Third-party delivery and takeout orders
    • Third-party catering orders
    • Discounts
    • Taxes
    • Tips

    Visit the Outback Dine Rewards page to review current terms and offers.

    Missing Dine Rewards Points

    If points are missing:

    1. Confirm that the restaurant participates in Dine Rewards.
    2. Check that the correct account phone number or email was used.
    3. Review whether the purchase included qualified dollars.
    4. Save the receipt.
    5. Sign in and review the account dashboard.
    6. Contact Guest Relations if the transaction does not appear.

    Provide the restaurant, receipt number, date, total qualified amount, account phone number, and email address. Do not provide the account password.

    Dine Rewards Expiration Complaints

    Dine Rewards points expire after six months, and converted rewards expire after 90 days. Customers should monitor the account dashboard and use rewards before their expiration dates.

    Guest Relations may review an account problem, but expired points or rewards may not be restored when they expired according to the published terms.

    Outback Gift Card Problems

    Contact gift-card support if:

    • The card is declined
    • The balance is incorrect
    • An eGift card never arrived
    • The recipient’s email address is wrong
    • A physical card was damaged
    • The PIN is unreadable
    • An online order will not accept the card
    • A card appears to have unauthorized activity

    Keep the purchase receipt, card number, PIN, activation receipt, order confirmation, and transaction history. Do not publish card details in a public review.

    Do Outback Gift Cards Expire?

    Bloomin’ Brands gift cards are governed by the terms printed on the card and published online. Customers should check the current balance and terms through the official gift-card page.

    Gift cards cannot generally be returned or redeemed for cash except where required by applicable law.

    Lost or Stolen Outback Gift Cards

    Contact gift-card customer service immediately. Replacement may depend on proof of purchase, the card number, remaining balance, and whether the funds can be protected.

    Provide:

    • The purchaser’s name
    • The purchase date
    • The gift-card number when available
    • The activation or purchase receipt
    • The remaining expected balance
    • The place where the card was purchased

    Outback Steakhouse Payment Complaints

    Customers may report:

    • A duplicate restaurant charge
    • An incorrect tip
    • A payment amount that differs from the receipt
    • A temporary authorization
    • A charge after an online order failed
    • A missing refund
    • An unfamiliar Outback transaction

    Contact the restaurant first with the receipt, transaction date, amount, and last four digits of the payment method.

    Do not send the complete card number through an unsecured form or public complaint. Contact the payment provider promptly if the restaurant cannot identify a charge and you believe it is unauthorized.

    Incorrect Tip Complaints

    If the final payment includes a tip that was not authorized:

    1. Save the itemized and payment receipts.
    2. Take a screenshot of the online order total.
    3. Check whether a service charge or delivery fee was added.
    4. Contact the restaurant manager.
    5. Submit a Guest Relations complaint if the amount is not corrected.
    6. Ask for written confirmation of any payment adjustment.

    A pending authorization may differ temporarily from the final posted transaction. Confirm the final amount before filing a payment dispute.

    Outback Steakhouse Promotions and Coupons

    Promotions can have:

    • Expiration dates
    • Participating-location requirements
    • Minimum purchases
    • Excluded menu items
    • Dine-in or online-order restrictions
    • Limits on combining offers
    • Restrictions involving Dine Rewards or bonus cards

    Read the complete terms before ordering. Take a screenshot of an offer that fails to apply and contact the restaurant before completing payment when possible.

    Outback Steakhouse Reservations and Waitlist

    Selected Outback locations allow customers to join a waitlist through the website or app. A waitlist entry is not always the same as a guaranteed reservation.

    Availability depends on the restaurant, party size, day, time, and current dining-room conditions.

    Call the restaurant directly for:

    • Large parties
    • Accessibility arrangements
    • Special celebrations
    • Questions about waitlist status
    • Requests for adjoining tables

    Outback Steakhouse Catering and Party Platters

    Outback offers selected party platters and catering options. Availability varies by restaurant.

    Before ordering, confirm:

    • Minimum order requirements
    • Pickup or delivery availability
    • Delivery fees
    • Included utensils and serving supplies
    • Preparation and serving instructions
    • Cancellation deadlines
    • Allergen concerns

    Third-party catering orders may not qualify for Dine Rewards points.

    Outback Steakhouse Donation Requests

    Outback directs nonprofit donation requests to the managing partner of the local restaurant.

    Requests should generally be submitted on the organization’s letterhead and include:

    • The organization’s full name
    • Address and contact information
    • The donation requested
    • The date it is needed
    • How the donation will benefit the community

    Donation approval is not guaranteed and is handled locally.

    How to Escalate an Unresolved Outback Complaint

    If the restaurant and Guest Relations do not resolve the issue, customers may consider contacting:

    • The Better Business Bureau
    • A state consumer-protection office
    • A local or state health department for food-safety concerns
    • The payment provider for an unauthorized or unresolved charge
    • The third-party delivery company that processed an order

    Choose the organization with authority over the specific concern. Include receipts, photographs, order records, refund promises, and previous case numbers.

    Outback Steakhouse Frequently Asked Questions

    What is the Outback Steakhouse customer service phone number?

    Bloomin’ Brands lists 1-813-282-1225, option 2, for Guest Relations.

    What are Outback Steakhouse customer service hours?

    Outback and Bloomin’ Brands do not currently publish fixed Guest Relations phone hours. Customers can submit the online form at any time.

    How do I contact a local Outback restaurant?

    Use the official restaurant locator to find the location’s phone number, address, hours, menu, and ordering options.

    How do I submit an Outback complaint online?

    Use the Bloomin’ Brands Guest Relations request form. Select Restaurant, To-Go, or Delivery Experience for a dining or order complaint.

    Where is Outback Steakhouse headquartered?

    Outback’s parent company, Bloomin’ Brands, is located at 2202 N. West Shore Boulevard, Suite 500, Tampa, Florida 33607.

    Who owns Outback Steakhouse?

    Outback Steakhouse is part of Bloomin’ Brands, Inc., which also owns Carrabba’s Italian Grill, Bonefish Grill, and Fleming’s Prime Steakhouse and Wine Bar.

    What is the Outback gift-card phone number?

    Call 1-855-274-0102 for Outback gift-card customer service.

    How do I check an Outback gift-card balance?

    Use the official gift-card balance page or call 1-888-731-2610.

    Can I use an Outback gift card at Carrabba’s?

    Bloomin’ Brands gift cards are generally redeemable at participating Outback, Carrabba’s, Bonefish Grill, Fleming’s, and other participating Bloomin’ Brands restaurants in the United States.

    Can I use an Outback gift card at an airport restaurant?

    The published terms exclude airport restaurant locations and food trucks.

    Can Outback gift cards be returned?

    Gift cards generally cannot be returned or redeemed for cash except where required by law.

    How do I complain about an Outback manager?

    Call Guest Relations or submit the online form. Provide the restaurant, visit date, approximate time, manager’s name when known, receipt, and a factual description.

    How do I request an Outback refund?

    Contact the restaurant manager first. Provide the receipt, order number, affected items, and requested resolution. Escalate the concern to Guest Relations if necessary.

    How long does an Outback refund take?

    Processing depends on the restaurant and payment method. Banks may require additional time after the adjustment is submitted. Ask for written confirmation and a reference number.

    What should I do if my Outback order is wrong?

    Contact the restaurant immediately. Keep the receipt and food, take photographs, and identify each missing, incorrect, or improperly prepared item.

    What should I do if my takeout order is missing food?

    Call the restaurant listed on the order confirmation. Request the missing item, replacement, or payment review.

    What should I do if my delivery never arrived?

    Check the order platform, delivery photograph, address, and surrounding delivery area. Contact the delivery company and the Outback restaurant.

    Does Outback deliver?

    Yes. Direct delivery is available in selected restaurant areas. DoorDash, Uber Eats, or another third-party company may serve locations outside Outback’s direct delivery area.

    Does Outback offer curbside pickup?

    Many locations offer curbside takeaway. Availability and hours vary by restaurant.

    How do I report undercooked food?

    Stop eating the item, photograph it, save the receipt, and contact the manager immediately. Submit a Guest Relations complaint if the restaurant does not resolve the concern.

    Does Outback publish allergen information?

    Yes. Outback provides an online allergen guide. Customers should review the current guide and speak with restaurant management.

    Does Outback use shared fryers?

    Yes. Outback states that fried foods are prepared in shared fryers with beef tallow and present a high risk of allergen cross-contact.

    Does Outback offer a gluten-free menu?

    Outback offers a gluten-friendly menu. Shared-kitchen cross-contact can still occur.

    How does Dine Rewards work?

    Members earn five points for each qualified dollar. Every 350 points automatically converts to a $5 reward.

    When do Dine Rewards points expire?

    Points expire after approximately six months. Converted rewards expire 90 days after they are earned.

    Do delivery orders earn Dine Rewards points?

    Third-party delivery and takeout orders are excluded. Other delivery exclusions can apply under the program terms.

    Why are my Dine Rewards points missing?

    Confirm that the correct account was used and that the purchase qualified. Keep the receipt and contact Guest Relations.

    Can I combine Dine Rewards with another coupon?

    Some promotions cannot be combined with rewards, discounts, certificates, or bonus cards. Review the specific offer terms.

    Can I join the Outback waitlist online?

    Selected locations allow customers to join a waitlist through the website or app. It does not necessarily guarantee immediate seating.

    Does Outback take reservations?

    Reservation and waitlist practices vary by location. Contact the selected restaurant, particularly for a large group.

    Does Outback offer catering?

    Outback offers selected party platters and catering services. Availability and terms vary by restaurant.

    How do I request a donation from Outback?

    Submit a written request to the managing partner of the local restaurant using the nonprofit organization’s official letterhead.

    Is Outback Steakhouse BBB accredited?

    No. The headquarters profile was not accredited by the Better Business Bureau when this information was reviewed.

    What is Outback’s BBB rating?

    The BBB headquarters profile displayed an A- rating.

    Why is the BBB star rating lower than the letter grade?

    Customer-review stars are separate from the BBB letter rating. The letter grade considers complaint responses and other business factors.

    Why do Outback reviews vary by website?

    Review sites use different audiences, rating systems, moderation procedures, and time periods. Restaurant experiences also vary substantially by location.

    Outback Steakhouse Compared With Other Restaurants

    Outback Steakhouse competes with casual dining and steakhouse chains such as Applebee’s, Cheddar’s, Texas Roadhouse, Red Lobster, LongHorn Steakhouse, and Chili’s.

    Customers may compare:

    • Menu prices
    • Steak cuts and preparation
    • Portion sizes
    • Wait times
    • Takeout and delivery options
    • Loyalty programs
    • Gift-card terms
    • Allergen and nutrition information
    • Refund procedures
    • Local restaurant reviews
    • Customer service responsiveness

    Review the specific restaurant’s recent feedback rather than relying only on a national company rating. Staffing and management can produce different experiences from one location to another.

    About Outback Steakhouse

    Outback Steakhouse is an Australian-inspired American casual dining restaurant chain founded in Tampa, Florida, in 1988.

    The menu includes steaks, chicken, ribs, burgers, seafood, salads, appetizers, desserts, cocktails, and the Bloomin’ Onion. Products, prices, recipes, and availability vary by restaurant.

    Outback Steakhouse is part of Bloomin’ Brands, whose restaurant portfolio also includes Carrabba’s Italian Grill, Bonefish Grill, and Fleming’s Prime Steakhouse and Wine Bar.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com provides an independent rating, review, and comment section where visitors can describe their experiences with Outback Steakhouse food, restaurant service, takeout, delivery, refunds, rewards, gift cards, employees, and Guest Relations.

    Note: This website is not associated with, endorsed by, or operated by Outback Steakhouse, Outback Steakhouse of Florida, LLC, Bloomin’ Brands, Inc., DoorDash, Uber Eats, or any affiliated restaurant or delivery company. Phone numbers, corporate addresses, contact methods, menu items, rewards terms, gift-card rules, ratings, complaint totals, prices, and restaurant policies may change. Verify important information through Outback Steakhouse and the specific restaurant or order provider before submitting personal information, placing an order, requesting a refund, or relying on a rewards or gift-card procedure.