Before purchasing from Caterpillar, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. CAT is a leading manufacturer of construction and mining equipment, diesel and natural gas engines, and industrial gas turbines.
How to Contact Caterpillar Customer Service Department
You can reach customer service using the following details:
- CAT Phone Number: 1-888-614-4328
- Email Support: Caterpillar offers support through their online contact form available on their website.
- Customer Service Hours: Monday – Friday, 8 AM – 5 PM CT
- Corporate Address: Caterpillar Inc., 510 Lake Cook Road, Suite 100, Deerfield, IL 60015
- Website: https://www.caterpillar.com/
CAT Customer Support Reviews and Complaints
When considering purchasing from Caterpillar, it’s helpful to review their customer service feedback. Caterpillar competes with other heavy equipment manufacturers like John Deere, Komatsu, and Volvo. Customer reviews often highlight the durability and performance of Caterpillar machinery, as well as the brand’s commitment to innovation. However, some complaints focus on issues related to customer service, parts availability, and repair services.
Comparing Caterpillar with other heavy equipment manufacturers can help you determine which company offers the best products, pricing, and customer support for your industrial needs. Evaluating customer reviews and complaints is an important step in making an informed decision about your next equipment purchase.
Customer Service Numbers Disclaimer
At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing from Caterpillar.
Note: This website listing is not associated with Caterpillar. The information and the reviews are a service provided by CustomerServiceNumbers.com.
Caterpillar does not provide support services directly through this website. For any questions or concerns about Caterpillar products or services, contact their customer service representative directly.