Before contacting Clarion customer service, it helps to know whether your issue should go to the local hotel, Choice Hotels reservations, Customer Relations, or Choice Privileges rewards support. Clarion is a Choice Hotels brand, so most Clarion customer service, reservations, refunds, billing, rewards, and hotel-stay complaints are handled through Choice Hotels support channels.
Clarion Customer Service Phone Number and Support
Use the contact options below for Clarion customer service and Choice Hotels support. For the fastest help, choose the department that matches your issue.
- Clarion / Choice Hotels Reservations: 1-877-424-6423
- Choice Hotels Customer Relations: 1-800-300-8800
- Choice Privileges Reservations: 1-800-521-2121
- Choice Privileges Service Center: 1-888-770-6800
- Choice Privileges Mastercard Customer Service: 1-833-714-3490
- Online Contact Form: Choice Hotels customer service form
- Official Clarion Website: Clarion by Choice Hotels
- Choice Hotels Support: Choice Hotels customer support
Choose the Correct Clarion Support Route
Clarion hotel support can involve both the local property and Choice Hotels. Choosing the right route can save time, especially for reservations, refunds, deposits, billing, rewards, and complaints.
- Current stay or same-day hotel issue: Contact the front desk or hotel manager first. This is usually best for room condition, noise, housekeeping, parking, breakfast, pool, shuttle, maintenance, or accessibility concerns.
- New or existing reservation: Call Clarion / Choice Hotels reservations at 1-877-424-6423 or use the official reservation tools on ChoiceHotels.com.
- Complaint after a stay: Contact Choice Hotels Customer Relations at 1-800-300-8800 or submit the online customer service form.
- Missing points or Choice Privileges account help: Use the Choice Privileges Service Center at 1-888-770-6800.
- Billing or receipt request: Start with the hotel where you stayed, then use Choice Hotels Customer Relations if the charge, receipt, deposit, or refund remains unresolved.
- Third-party booking issue: If you booked through Expedia, Booking.com, Priceline, a travel agency, or another outside platform, you may also need to contact that booking provider because refund and cancellation rules can depend on where you booked.
What to Have Ready Before Contacting Clarion
Before calling the Clarion customer service phone number or submitting a complaint through Choice Hotels, gather the details that support agents usually need.
- Hotel name, city, and street address
- Stay dates, check-in date, and checkout date
- Confirmation number or reservation email
- Name used on the reservation
- Choice Privileges number, if applicable
- Receipt, hotel folio, or billing statement
- Photos of room problems, maintenance issues, or property concerns, if relevant
- Names or job titles of hotel staff you already spoke with, if appropriate
- A short summary of what happened and the resolution you want
Do not post private information in the public review section below. Keep reservation numbers, room numbers, full receipts, payment card details, passport or ID images, travel itineraries, medical or accessibility details, home addresses, emails, phone numbers, and Choice Privileges account screenshots out of public comments.
Common Reasons Customers Contact Clarion Support
Customers may contact Clarion customer service or Choice Hotels support for many hotel-related issues, including:
- Making, changing, or canceling a Clarion reservation
- Refund questions after a canceled or interrupted stay
- Hotel deposits, holds, pending charges, or duplicate billing
- Missing receipts or hotel folios
- Room cleanliness, pests, maintenance, odor, HVAC, plumbing, or noise complaints
- Accessibility, service animal, or special-request issues
- Shuttle, parking, breakfast, pool, Wi-Fi, or amenity problems
- Choice Privileges points, missing stays, account access, or rewards questions
- App or website login problems
- Gift card, promotional rate, or member-rate questions
- Concerns about staff behavior or unresolved local hotel complaints
Reservation, Refund, Deposit, and Billing Help
For reservation help, call 1-877-424-6423 or manage your booking through ChoiceHotels.com. If your reservation was made directly through Choice Hotels, Choice support can usually review the booking details, cancellation policy, rate type, and confirmation record.
Refunds and deposits may depend on the rate you booked, the local hotel policy, the cancellation deadline, and whether you booked direct or through a third-party travel site. If you are disputing a hotel charge, start by asking the local Clarion property for a written explanation of the charge. If the issue is not resolved, contact Choice Hotels Customer Relations at 1-800-300-8800 and include your confirmation number, stay dates, receipt, and the amount being disputed.
For pending credit card holds, remember that a temporary authorization may appear before a final charge posts. If the hold remains after checkout longer than expected, contact the hotel first and then your card issuer if needed.
Choice Privileges, App, and Rewards Support
Clarion guests who are Choice Privileges members may need help with missing points, missing stays, reward nights, member rates, account login issues, app problems, or point expiration questions. For Choice Privileges account support, call 1-888-770-6800. For Choice Privileges reservations, call 1-800-521-2121.
If a stay is missing from your rewards account, keep your hotel receipt and confirmation email. Points may not post immediately, and some rates or third-party bookings may not qualify for rewards. When contacting support, provide your Choice Privileges number, hotel location, stay dates, and reservation details.
Clarion Complaints and Escalation Tips
If you have a Clarion complaint, start with the person who can fix the issue fastest. For an active stay, that is usually the front desk, manager on duty, or general manager. Ask for the issue to be documented before you leave the property.
If the local hotel does not resolve the problem, contact Choice Hotels Customer Relations at 1-800-300-8800 or use the official customer service form. Explain the problem clearly and include the hotel location, dates, confirmation number, photos, receipt, and the resolution you are requesting.
For serious concerns involving safety, unauthorized charges, discrimination, major room condition problems, or repeated unresolved complaints, keep written records of every contact attempt. Include dates, times, names, case numbers, and screenshots of reservation or billing details.
Scam, Privacy, and Travel Safety Warning
Be careful with unofficial phone numbers, fake hotel support pages, social media replies, and search ads that claim to be Clarion customer service. Scammers may ask for gift cards, payment app transfers, remote access to your device, or unnecessary personal information. Clarion and Choice Hotels support should not ask you to pay a “refund fee” with a gift card or cryptocurrency.
When reviewing a hotel online, avoid posting private travel details. Do not include confirmation numbers, hotel folios, room numbers, passport or ID images, credit card screenshots, full receipts, home addresses, travel plans, employee payroll details, accessibility paperwork, medical details, or Choice Privileges account screenshots.
What to Expect When Contacting Clarion
Choice Hotels support may ask for your reservation information, hotel location, stay dates, and a description of the problem. For billing, refund, or deposit issues, they may need your hotel folio or the last four digits of the payment card used. For rewards issues, they may need your Choice Privileges account number and proof of stay.
Some issues can be handled by central reservations or Customer Relations. Other issues, especially room condition, staff behavior, deposits, parking, shuttle service, maintenance, or local fees, may need input from the independently operated hotel property. Keep your request clear and ask for a case number or written follow-up when available.
Clarion Reviews and Complaints on CSN
CustomerServiceNumbers.com currently shows no posted Clarion reviews for this listing. Because there are not enough live CSN reviews on this page, this post does not summarize customer sentiment or claim broad Clarion review themes.
If you have contacted Clarion customer service, called the Clarion phone number, worked with Choice Hotels Customer Relations, requested a refund, disputed a deposit, reported a room problem, or tried to resolve a Choice Privileges issue, you can leave a review below. Please keep your review focused on your experience and remove private reservation, payment, travel, or account information before posting.
Frequently Asked Questions About Clarion Customer Service
What is the Clarion customer service phone number?
The main Clarion / Choice Hotels reservations phone number is 1-877-424-6423. For customer relations and complaints, call 1-800-300-8800.
Who owns Clarion hotels?
Clarion is a Choice Hotels brand. Customer service, reservations, rewards, and brand-level support are handled through Choice Hotels support channels.
How do I file a Clarion complaint?
For an issue during your stay, start with the local hotel manager. If the issue is not resolved, contact Choice Hotels Customer Relations at 1-800-300-8800 or submit the official online customer service form.
How do I contact Clarion about a refund?
If you booked directly through Choice Hotels or Clarion, contact the hotel first and then Choice Hotels Customer Relations. If you booked through a third-party travel site, you may also need to contact that booking platform because cancellation and refund rules can vary.
How do I get help with Choice Privileges points from a Clarion stay?
Call the Choice Privileges Service Center at 1-888-770-6800. Have your Choice Privileges number, hotel location, stay dates, and receipt ready.
Can I post my confirmation number or receipt in a review?
No. Do not post confirmation numbers, receipts, hotel folios, credit card details, room numbers, travel itineraries, passport or ID images, rewards screenshots, medical details, phone numbers, email addresses, or home addresses in public comments.
Related Customer Service Resources
- Holiday Inn Customer Service
- Comfort Inn Customer Service
- Best Western Customer Service
- Clarion Corporate Office Headquarters
- Research hotel, travel, and billing charges on ChargeOnMyCard.com
- Read hotel booking and refund scam warnings on ThinkItsAScam.com
- Read or leave company reviews on ZeroStars.org
Page Update Note
This Clarion customer service page was updated on June 29, 2026, to verify current Choice Hotels support numbers, add Customer Relations and Choice Privileges routes, update the corporate office information, remove unsupported review-theme claims, add hotel-specific privacy warnings, and improve guidance for reservations, refunds, deposits, rewards, billing, complaints, and escalation.
Why Trust CustomerServiceNumbers.com?
CustomerServiceNumbers.com has helped consumers find customer service phone numbers, support routes, complaint resources, and company contact information since 2004. CSN is not affiliated with Clarion or Choice Hotels. This page is designed to help readers find the right Clarion support route and share customer service experiences in a public review format.
Share Your Experience
Have you contacted Clarion customer service, called the Clarion phone number, used Choice Hotels Customer Relations, requested a refund, disputed a deposit, reported a room issue, or worked with Choice Privileges support? Share your experience below to help other travelers understand what happened and which support route worked best.
Customer Service Numbers Disclaimer
CustomerServiceNumbers.com is not associated with Clarion, Choice Hotels, or any independently operated Clarion property. This page is for informational, review, and complaint-sharing purposes only. Phone numbers, hotel policies, refund rules, deposit practices, rewards terms, local property ownership, and support hours can change. Contact Clarion, Choice Hotels, or the specific hotel directly for the most current information.
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