How to Contact Holiday Inn Customer Service
Phone Number: 1-800-465-4329
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My name is Samuel and I am contacting you because I reserved a room for two nights at the Holiday Inn Express in Concord Mills, NC, Gateway Lane 77772 outside of Charlotte from 2/27/2015 to 3/01/2015.
The snow storm Remus had come through and 10 inches of snow stranded me in Va. and Charlotte
received 5 inches. Because of these dangerous conditions I wanted to cancel my reservations but
they will not give me a refund because they said it was a CIAA a policy. I told them I did not make
reservations to see the CIAA.
I had made reservations online and got locked in with the CIAA fan policy which I thought was
unfair. I would really appreciate it if I could receive my refund of $429.28