DirecTV 1.5/5 (16)


DirecTV Customer Service Number for Support and Help.

Direct TV is a Satellite TV Provider in the U.S.A. They provide multiple HD channels to viewers..

DirecTV Corporate Office Headquarters

2230 East Imperial Highway

El Segundo, CA 90245

Corporate Phone Number: 1-310-9645000

Customer Service Phone Number: 1-800-531-5000

TTY: 1-800-779-4388

Sales: 1-888-777-2454

Rate Your Experience With The Company

17 Replies to “DirecTV”

  1. They promised me $57 per month for 1 year used auto pay in 2 months they took $380 out of my account called customer service 3 times could not understand the rep because of the accent. They are outright thieves I will find someone that speaks English eventually and either prosecute or get my money back. Wish me luck.

  2. I have been a customer of dirctv for over 30 years. Before ATT took over the entity I had one good service for a non working Directv. To day I called the DTV for error 771 after checking all connections inside the house and I called to report that the problem has been resolved. I have being paying a service charge each month for the last several years and today the service rep has the nerve to tell me that only covers telephone consultation and that I have to pay $149 for rep to come check!!. This service stinks. This was my experience with ATT phone service, avoid them if you can.


  4. New customer and nothing but problems with TV. NO FREE anything with my subscription – had Comcast and all the others. Hope they will take me back This service sucks!!

  5. Took me 1:75 min to get this resolved, I was charged late fee for Direct screwing up my account put me on paperless billing on bill disgusting cant get in touch with American rep India ,Mexico Africa etc. direct TV is crap, crap ever since ATT. finally got to talk to a supervisor (Catherine) in the Philippines she fixed it. don’t know how long I can tolerate this was customer since 2000 with good service then came along ATT canceled them for 3 weeks to get a new customer discount for year. old customers get nothing

  6. I have been overcharged on my account for the last 2 months (double) and am being over charged again payment pending for April. No one will help or admit there is a problem . Acct # 56169304. I have canceled my auto pay and will not make any more payments until the problem is resolved.

    1. Me to!! I have a bundled account and the ATT side cannot access the 175$ in unauthorized charges that Directv already billed me. Ive called 9 times have 60 pages worth of chat 40 pages of documentation and its still not corrected!!

    2. was a Suddenlink customer when ATT called and offered me bundle special for $ 120.00 mo. which included lineline phone, internet, and TV. was told accounts would bundle after 60 days and would receive one bill. First months billing was correct…after that and now going on 4 month I have to call them ask why I am not being billed the special amount and why has it not combined on to one bill???!!! Never can get a person you can understand unless I ask for the cancellation department. they fix the problem for that bill and then next month I get to do it all over again!!! got me hooked into a 2year contract……NEVER AGAIN!!! once I am out of this…..

  7. My Directv started going out on Thursday 5/11/17. I have tried since then tried to contact a repair person for Directv. There is no such thing. I have one HD received and one standard receiver. My son is the Production Manager for a local TV station. He and I worked trying get the system to function. Sunday we managed to get the HD receiver to work. It stayed on for about twenty minutes and then went out again. The screen menus come on and the reset process goes to completion then the error 775 message comes up. No one at DIrectv is capable of interpreting the problem and the one foreigner my son talk with informed him that Direct would charge me for replacing their receiver. The service call alone would b $99.99. I pay these people nearly $140.00 a month in order to have a TV service I can depend on. I have a number of recorded music concerts that I will also lose when I change services but that is the only solution. Their site says to e-mail them but no e-mail address if provided. I’m tired of talking to indosians and robots. Directv does not care enough to provide an American to speak with concerning such problems. I do not believe anyone at
    Directv reads these comments or cares about the problems their lack of service generates. If they cared the

  8. They get you hooked up with the big Costco promotion (and a $300 gift card), then your automatic payment starts to quietly creep up. When I checked mine today it was over $150.00 for one flipping month. What a bunch of crooks! I’m dumping these guys as soon as I get off work.

  9. Well the above star does not really represent how I feel about Directv – IT SHOULD BE A MINUS 5 STARS. Every time I call I end up in the Philippines. I have nothing against Filipinos, but I live in the US and I expect to talk to someone in the US and receive service from someone in the US. I don’t know I thought Directv and now AT&T was a US company. With all the people out of work in the US you would think they could hire those individuals to work for them so that people here in the US can communicate with someone who understands english. I really get irritated when they tell me that can’t transfer me to someone in the US. HELLO!!!! You are part of American Telegraph and Telephone (AT&T). Now because the tech’s truck broke down last week and they wait until the last few minutes of the window for them to show up at my door to tell me to reschedule, this week coming up on the last hour of the window and still no tech. What a joke. I can take off 2 days of work to accommodate them, but they couldn’t be considerate and put me in first appointment for the window. They are truly a horrible customer service company anymore.

  10. Apparently, it is impossible to get someone on the phone who speaks English in a manner that is understandable. Then, they hang up on you. I don’t want to talk to someone from India. There should be 24 hour customer service available, with a person that isn’t a complete idiot. Do not sell my information.

  11. I couldn’t get hdmi 1 on my dads tv. I could get 2 but not 1 so I called the help number, the person I was talking to had a very thick accent of which I could not understand and after several minutes on the phone I gave up and asked if I could please talk with someone who speaks English with out an accent!! I waited 15 min. on hold and then another women came on the line and she too had an accent. Plus there was a lot of static commotion in the back ground making it very difficult to hear, so I just said forget it! I went online hoping I might be able to find a support place on ll, no luck there either. Truly the worst customer service ever!!

  12. Terrible customer service by design. They figure you will give up and go away. Horrible company to deal with. They lie at every turn. I have been a customer for 16 years and am dropping direct tv asap. Would give a negative star if I could. I have never been on hold for less than 30 minutes for even a simple question. This is the worst company I have ever dealt with. So many issues that it would take a day to list them.


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