Cole Haan Customer Service – Complaints And Reviews

1-800-695-8945

Before purchasing from Cole Haan, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Cole Haan is a luxury footwear and accessories brand known for its stylish and innovative designs.

How to Contact Cole Haan

You can reach Cole Haan customer service using the following details:

  • Phone Number: 1-800-695-8945
  • Email Support: Cole Haan offers support through their online contact form available on their website.
  • Customer Service Hours: Monday – Friday, 8 AM – 11 PM ET; Saturday – Sunday, 8 AM – 5 PM ET
  • Corporate Address: Cole Haan LLC, 45 West 18th Street, 6th Floor, New York, NY 10011
  • Website: https://www.colehaan.com/

Cole Haan Customer Support Reviews and Complaints

When considering purchasing from Cole Haan, it’s helpful to review their customer service feedback. Cole Haan competes with other luxury footwear brands like Allen Edmonds, Johnston & Murphy, and Clarks. Customer reviews often highlight the quality, comfort, and design of Cole Haan shoes. However, some complaints focus on issues related to customer service, product availability, and sizing.
Comparing Cole Haan with other luxury footwear brands can help you determine which company offers the best products, pricing, and customer support for your fashion needs. Evaluating customer reviews and complaints is an important step in making an informed decision about your next purchase.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing from Cole Haan.

Note: This website listing is not associated with Cole Haan. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Cole Haan does not provide support services directly through this website. For any questions or concerns about Cole Haan products or services, contact their customer service representative directly.

Cole Haan Customer Service

June 3, 2014

I purchased a pair of black winged tipped mens shoes less than three years ago and the sole under the plantar area of the foot has a hole!!!!! My husband owns more than one pair of shoes. The best the representative could do was provide me with the restoration department on line where I can get them repaired for a fee? I would think if you paid for a quality shoe you should have a quality shoe that lasts more than three years. Oh by the way it is both shoes not one with holes and threads that are worn through.

Avatar for Guadalupe
Guadalupe
2.4
2.4 out of 5 stars (based on 890 reviews)

Cole Haan Customer Service

June 3, 2014

I purchased a pair of black winged tipped mens shoes less than three years ago and the sole under the plantar area of the foot has a hole!!!!! My husband owns more than one pair of shoes. The best the representative could do was provide me with the restoration department on line where I can get them repaired for a fee? I would think if you paid for a quality shoe you should have a quality shoe that lasts more than three years. Oh by the way it is both shoes not one with holes and threads that are worn through.

Avatar for Guadalupe
Guadalupe
CustomerServiceNumbers.com