Cracker Barrel Customer Service – Complaints And Reviews

1-800-333-9566

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Before dining at Cracker Barrel, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Cracker Barrel is a popular restaurant chain known for its Southern-inspired comfort food and old-country store.

How to Contact Cracker Barrel

You can reach Cracker Barrel customer service using the following details:

  • Phone Number: 1-800-333-9566
  • Email Support: Cracker Barrel offers support through their online contact form available on their website.
  • Customer Service Hours: Monday – Friday, 8 AM – 5 PM CT
  • Corporate Address: Cracker Barrel Old Country Store, Inc., 305 Hartmann Drive, Lebanon, TN 37087
  • Website: https://www.crackerbarrel.com/

Cracker Barrel Customer Support Reviews and Complaints

When considering dining at Cracker Barrel, it’s helpful to review their customer service feedback. Cracker Barrel competes with other casual dining chains like Waffle House, Bob Evans, Denny’s, and IHOP. Customer reviews often highlight the quality of the food, the nostalgic atmosphere, and the friendly service. However, some complaints focus on issues related to wait times, food preparation, and customer service at specific locations.
Comparing Cracker Barrel with other restaurant chains can help you determine which offers the best food, pricing, and customer support for your dining experience. Evaluating customer reviews and complaints is an important step in making an informed decision about where to eat.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about dining at Cracker Barrel.

Note: This website listing is not associated with Cracker Barrel. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Cracker Barrel does not provide support services directly through this website. For any questions or concerns about Cracker Barrel products or services, contact their customer service representative directly.

Cracker Barrel Port Charlotte FL

May 12, 2014

I eat at Crackle Barrel in Port Charlotte Florida at least 4 to 5 times a week, I usually order the same thing of sweet ham, okra, and pinto beans with juice and chopped onions. When the juice arrived it had no color. I was informed that Vicky added water to extend the juice. I returned the juice and the server had to get the juice herself. I have never asked for anything free. I am willing to pay extra and give at least 30 to 40 percent tip. I figured I paid Crackle Barrel $500 to $600 a month or $6000 to $7000 a year! I reported the incident to the manager and he did not charge me for the meal……..The issue here is integrity, honesty, purity of the food, and most of all consumer TRUST. I sure hope somebody from Crackle Barrel contacts me on this!!!

Avatar for Carl
Carl
2.4
2.4 out of 5 stars (based on 889 reviews)
Excellent6%Very good3%Average52%Poor5%Terrible34%
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Cracker Barrel Port Charlotte FL

May 12, 2014

I eat at Crackle Barrel in Port Charlotte Florida at least 4 to 5 times a week, I usually order the same thing of sweet ham, okra, and pinto beans with juice and chopped onions. When the juice arrived it had no color. I was informed that Vicky added water to extend the juice. I returned the juice and the server had to get the juice herself. I have never asked for anything free. I am willing to pay extra and give at least 30 to 40 percent tip. I figured I paid Crackle Barrel $500 to $600 a month or $6000 to $7000 a year! I reported the incident to the manager and he did not charge me for the meal……..The issue here is integrity, honesty, purity of the food, and most of all consumer TRUST. I sure hope somebody from Crackle Barrel contacts me on this!!!

Avatar for Carl
Carl
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