Reach Dennys Customer Service – Reviews And Complaints

very bad service

we visit Danny’s in Mayaguez pr 00680 about twice a wk and beside that ur prices r a little high we love the changes of food, so we just order what we could afford .on 9/16 14 we walk to the rest. and was a strange odor, so we ask the waitress and I was told it was the rug, so I look down and the rug is black from dirt. the roof looks like is coming apart, also needs paint. just something you need to check.. also just to let u know that next yr. ihop will be coming to this area. thank you.

05/12/14 at 9:30 am we arrived at Dennys in Kona Hawaii!!! first comment no one greeted us, we waited and I saw this lady with long hair and white hair! Why is she looking at us so disappointed? WE ALMOST WALK OUT? Later on, I heard she was yelling at the worker. and she’s helping the server to serve our food! the food is not bad, but my wife food is sooo dirty she found white hair???from now on BIG BIG NO WAY WE EAT AT DENNYS!!!

Me and my family eat at Dennys Kona Hawaii. That’s Mother’s Day…the food it take 1hr.I called the server and asked why so long the order? he said we only have one cook, what the heck? what kind of business do you guys have no workers? I told him I wanted to talk to the manager? he said she’s helping the cook, and I can’t bother her because she’s a TIGER BOSS? I asked what the name of the boss he said PAMELA….this place needs improvement..change the TIGER BOSS?

I’m a truck driver so I eat at Denny’s in the travel centers several times a week. None are perfect but today I was irritated at the Hope Hull, Alabama location. The wait staff is being “retrained”. That’s fine but…..the three girls working at 4 pm were very young impressionable girls. Wanda the trainer assigned their areas and one asked about seating customers in the front of the restaurant. Wanda told the girls they weren’t good enough to handle the whole restaurant and until they proved to her they could do it, only the rear of the restaurant would be used. First of all, they aren’t allowed to use it, how do they prove it? Second training you don’t put people down, you be positive and build their confidence level- it makes them happy and want to work harder for you. I did food service for 18 years before driving trucks and being nice and positive works better. I also train drivers and it applies here too. I won’t stop to eat here again because I felt so embarrassed for the girls. Our waitress was making our desserts when a customer sat in her area so she didn’t see him. After a few minutes Wanda saw him raise his arm for service so she took his order and then went and chewed out our waitress for not serving him. Jalah H was our waitress’s name, she didn’t know he was there. Then Wanda made her apologize to him and asked her loudly if she did it! She embarrasses the wait staff and I think upper management needs to do something about it before they lose these girls and more customers.