Denny’s customers often contact support for restaurant feedback, missing or incorrect orders, long waits, online ordering problems, delivery issues, Booth Rewards questions, gift cards, coupons, nutrition, allergens, food quality, cleanliness, and complaints about a specific restaurant location.
For most same-day restaurant problems, start with the local Denny’s restaurant where the visit or order happened. For online orders, app/rewards issues, gift card questions, food-safety concerns, or unresolved restaurant complaints, use the official Denny’s contact form or customer service number below.
Verified Denny’s Customer Service Contact Information
- Denny’s Customer Service Phone Number: 1-800-733-6697
- Denny’s Contact Form: Submit Denny’s feedback or a support request
- Find a Denny’s Location: Denny’s restaurant locator
- Order Online: Order from Denny’s online
- Denny’s Booth Rewards: Denny’s rewards program
- Gift Cards: Denny’s gift cards and balance help
- Nutrition Information: Denny’s nutrition guide
- Allergen Information: Denny’s allergen guide
- Website: Dennys.com
- Corporate Address: Denny’s, Inc., 203 East Main Street, Spartanburg, SC 29319
Hours note: The old listing showed general customer service hours, but Denny’s current contact page does not clearly publish broad phone hours for all customer service issues. Use the contact form for documented guest feedback. Denny’s gift card page says the Denny’s Call Center at 1-800-733-6697 is staffed 24/7 for certain gift-card value and replacement questions.
Choose the Correct Denny’s Support Route
For Local Restaurant Issues
Contact the local Denny’s restaurant first if your issue involves a recent dine-in, carryout, pickup, server interaction, missing item, wrong order, long wait, receipt, cleanliness concern, food temperature, promotion, or same-day complaint. The local restaurant is usually the fastest route for order corrections or immediate food-service issues.
For Online Orders or Pickup
Use Denny’s online order tools or the contact form if an online order is missing, incorrect, delayed, canceled, or charged incorrectly. Include the restaurant location, order date, approximate time, order type, receipt or confirmation details, and a short explanation of what happened.
For Delivery Orders
If you ordered Denny’s through DoorDash, Uber Eats, Grubhub, or another third-party delivery platform, contact that delivery platform first for delivery-driver problems, missing delivery, refund handling, and payment disputes. Denny’s may still need feedback about food preparation or restaurant service, but the delivery platform often controls delivery credits and refunds.
For Booth Rewards, App, or Coupon Issues
Use Denny’s support if your issue involves Booth Rewards, missing Booth Bucks, an offer that did not apply, app login trouble, reward expiration, or QR code problems. Denny’s says rewards must be applied before the check is closed, so raise rewards issues before paying whenever possible.
For Gift Card Questions
Use Denny’s gift card page or call 1-800-733-6697 for gift card help. Keep the card and purchase receipt. Do not post gift card numbers, PINs, barcode images, or receipt photos in public reviews.
For Nutrition, Allergens, or Food Safety
Use Denny’s official nutrition and allergen guides for menu information. Denny’s notes that restaurants use shared preparation and cooking areas, so guests with special dietary needs should speak with the restaurant manager or contact Denny’s before ordering. For serious allergic reactions, illness, injury, or emergency symptoms, contact a healthcare professional or emergency services.
What to Have Ready Before Contacting Denny’s
- Restaurant location, city, and state
- Date and approximate time of visit or order
- Order type: dine-in, carryout, pickup, online order, app order, or delivery
- Receipt, order confirmation, or check number if available
- Items ordered and what was missing, incorrect, cold, unsafe, or unsatisfactory
- Booth Rewards account email or phone number for rewards issues
- Gift card purchase receipt for gift card concerns
- Photos of food or packaging, if relevant and safe to share privately
- A short explanation of what happened and what resolution you are requesting
Common Reasons Customers Contact Denny’s Customer Service
- Wrong or missing food items
- Long wait times or poor restaurant service
- Food quality, food temperature, or preparation complaints
- Cleanliness, facility, or restaurant-condition concerns
- Online order, pickup, or delivery problems
- Refund or charge questions
- Booth Rewards points, offers, or QR code issues
- Coupon or promotion not honored
- Gift card balance, replacement, or redemption questions
- Allergen, nutrition, or special-diet questions
- Employee-service or local management complaints
Denny’s Online Order, Delivery, and Rewards Help
Denny’s online ordering and app support may involve the restaurant, Denny’s website, the Denny’s app, or a third-party delivery platform. Save the order confirmation, receipt, app screenshot, delivery platform message, and payment details until the issue is resolved.
For Booth Rewards, check whether you were signed into your account when ordering online or whether your phone number or QR code was used before the check closed in the restaurant. Denny’s rewards and offers may have expiration dates, location restrictions, online-order restrictions, or other terms.
Denny’s Food Safety, Allergens, and Special Diets
If your concern involves an allergen, foreign object, undercooked food, foodborne illness, injury, or contamination, report the issue promptly through the local restaurant and Denny’s contact form. Keep the receipt, packaging, photos, and leftover food if safe and appropriate. This page cannot provide medical advice.
Scam, Gift Card, and Privacy Warning
Be careful with fake Denny’s coupons, fake survey rewards, fake gift card offers, fake refund texts, unofficial customer service phone numbers, and social media messages claiming to offer free meals or prizes.
- Use Dennys.com, the Denny’s app, the official contact form, or the local restaurant before sharing order details.
- Do not post order numbers, full receipts, delivery addresses, phone numbers, emails, payment card details, gift card numbers, PINs, rewards screenshots, or private account information in public comments.
- Do not pay a fee to receive a refund, coupon, gift card, reward, or customer service callback.
- For third-party delivery orders, contact the delivery platform directly for platform-controlled refunds or driver issues.
How to Escalate a Denny’s Complaint
- Start with the local restaurant: For same-day food, service, receipt, cleanliness, or missing-item issues, contact the restaurant where the visit happened.
- Use the official contact form: Select the correct subject and include the restaurant location, date, time, and details.
- Include documentation: Save receipts, app confirmations, delivery platform messages, photos, and case replies.
- Contact the delivery platform when needed: Use DoorDash, Uber Eats, Grubhub, or other platform support for delivery-driver and platform refund problems.
- Follow up if needed: If you do not receive a response, submit a clearer follow-up or use the corporate office resource below for unresolved complaint escalation.
- Keep serious concerns factual: For illness, injury, discrimination, safety, or employee misconduct complaints, include dates, times, location, and facts without posting private personal information publicly.
What to Expect When Contacting Denny’s
Denny’s may ask for your name, phone number, email, restaurant location, visit date, visit time, order method, receipt information, and a description of the issue. Guest feedback submitted through the contact form may be routed to the restaurant, field team, or corporate department that handles the issue. Refunds, credits, or follow-up may depend on whether the order was placed directly with Denny’s or through a third-party delivery service.
Denny’s Customer Service FAQ
What is the Denny’s customer service phone number?
The Denny’s customer service phone number is 1-800-733-6697.
What is the best way to contact Denny’s about a restaurant complaint?
Start with the local Denny’s restaurant for same-day food or service issues. For documented feedback or unresolved complaints, use the official Denny’s contact form.
How do I report a wrong or missing Denny’s order?
Contact the local restaurant first if the order was placed directly with Denny’s. If the order was placed through a third-party delivery platform, contact that platform first for delivery and refund handling.
How do I get help with Denny’s Booth Rewards?
Use Denny’s contact form or app support. Have your account email, phone number, reward details, receipt, and order information ready.
How do I check a Denny’s gift card balance?
Use Denny’s gift card page or call 1-800-733-6697 for gift card help. Do not share gift card numbers or PINs publicly.
Where is Denny’s corporate office?
Denny’s corporate office is at 203 East Main Street, Spartanburg, SC 29319.
Is CustomerServiceNumbers.com affiliated with Denny’s?
No. CustomerServiceNumbers.com is independent and is not affiliated with Denny’s, Inc., DFO, LLC, Denny’s Corporation, or any Denny’s franchise location.
Denny’s Customer Service Reviews and Complaints on CSN
The live Denny’s page on CustomerServiceNumbers.com currently shows 2.8 out of 5 stars based on 9 reviews. Because these reviews are older, they should be treated as historical CSN feedback rather than a current company-wide rating.
Older CSN reviews mention slow service, long waits, poor food quality, cold or incomplete meals, dirty or poorly maintained restaurant conditions, staff behavior, and a hair-in-food complaint. One older review was more positive or neutral about Denny’s as a place to eat while traveling. If newer reviews are added, this section should be updated to reflect the latest CSN review themes.
Related Customer Service Resources
- IHOP Customer Service
- Waffle House Customer Service
- Cracker Barrel Customer Service
- McDonald’s Customer Service
- Denny’s Corporate Office Headquarters
- Research Possible Scams
- Read or Leave Company Reviews on ZeroStars
Page Update Note
Page updated on June 29, 2026. This update refreshed Denny’s customer service routing, contact form guidance, corporate address, restaurant complaint escalation, online order and rewards help, gift card privacy warnings, related resources, and CSN review handling.
Why Trust CustomerServiceNumbers.com?
CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact details, and consumer review information since 2004. CSN is independent and not affiliated with Denny’s. The goal of this page is to help consumers find the right support route, compare service experiences, and share reviews without exposing private order, payment, gift card, delivery, medical, account, or location information.
Share Your Experience with Denny’s
If you contacted Denny’s customer service, used the contact form, had a restaurant issue, placed an online order, had a Booth Rewards problem, dealt with a gift card issue, ordered through delivery, or escalated a complaint, you can share your experience below. Please describe what happened, how Denny’s responded, and whether the issue was resolved.
Privacy reminder: Do not include order numbers, full receipts, delivery addresses, phone numbers, emails, payment card details, gift card numbers, PINs, Booth Rewards screenshots, employee payroll details, medical details, or screenshots that show private account, payment, order, or location information.
Customer Service Numbers Disclaimer
CustomerServiceNumbers.com is an independent consumer information and review website. This page is not affiliated with, endorsed by, or operated by Denny’s, Inc., DFO, LLC, Denny’s Corporation, or any Denny’s franchise location. Contact details are provided for informational purposes and may change. Always verify restaurant, order, refund, rewards, gift card, nutrition, allergen, safety, privacy, and account information through official Denny’s channels, the local restaurant, or the applicable delivery platform.
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