How to Contact Culligan Customer Service
Phone Number: 1-866-775-0260
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3 Responses
horrible I am trying to get out of my contract and they simply won’t let me. I was on the phone with customer service who kept giving me the run around and asking something about would I like some off the wall courtesy card I said NO I want my service off then they gave me the run around sending me to their “superious’ still did not get anywhere but bills I just want them to stop sending me water if I don’t pay it will ruin my credit also I am happy to pay off the water I have but they won’t stop sending it
USING CULLLIGAN OUT OF NEWBURGH NY, EACH TIME THERE IS A SERVICE FEE OF $500. I HAVE HAD PROBLEMS WITH SALT DELIVERY THIS PAST YEAR. THE FIRST TIME WAS WHEN THEY TOOK SEVERAL MONTHS TO DELIVER WHICH CAUSED ME TO HAVE TO CARRY BAGS OF SALT TO MY HOME. I AM IN MY 70S. THIS RECENT TIME, ONLY TWO BAGS WERE DELIVERED ON 9/13. AFTER CALLING THEIR OFFICE, I WAS TOLD THAT WHEN THEY FINALLY CAME BACK AND DELIVERED THE AMOUNT THAT I HAD ORDERED, THEY COULDN’T DO THAT BECAUSE EACH ORDER HAD A MINIMUM OF 6 BAGS. I ALREADY RECEIVED TWO.I FELT LIKE I WAS SPEAKING WITH AN INCOMPETENT PERSON. EACH TIME THERE IS A SERVICE FEE OF $5.00. WHAT A SERVICE FEE? I QUESTIONED THIS AND I NEVER RECEIVED AN ANSWER OR A CALL BACK. ALSO WHEN ORDERING, I WAS TOLD THAT I HAD TO GIVE A CREDIT CARD NUMBER. I’M NOT DOING THAT. I HAVE BEEN DEALING WITH THIS OFFICE FOR OVER 35 YEARS AND ALWAYS PAID BY CHECK AND I’M NOT ABOUT TO CHANGE THAT. PLEASE ADVISE, NOW I WILL PROBABLY BE CHARGED ANOTHER SERVICE FEE WHEN THEY MADE THE ERROR. PLEASE INVESTIGATE MY CLAIM AND I WOULD APPRECIATE HEARING YOUR REPLY.
culligan is 2 months over due on replacing the water filtets in my home. the contract states they will be replaced every year. the water is nasty and dangerous when using yucky filters. culligan tries to wave the fact you have a contract and can’t get out of it. WRONG! they must abide by contract also. customer service is AWEFUL!! Avoid Culligan water, THERE ARE BETTER OPTIONS AVAILABLE!!!! THIS IS JUST ONE OF MANY MANY COMPLAINTS!!!!