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Reach CVS Customer Service – Reviews And Complaints

Before shopping at CVS for your pharmacy, health, and wellness needs, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. CVS is one of the largest pharmacy chains in the United States, offering a wide range of products, including prescription medications, over-the-counter drugs, beauty products, and general merchandise.

How to Contact CVS

You can reach CVS customer service using the following details:

Phone Number (Customer Support): 1-800-746-7287 (1-800-SHOP-CVS)
Phone Number (Pharmacy Support): 1-800-746-7287
Email Support: CVS does not provide a direct email for customer support; customers are encouraged to use the online contact form available on their website or manage inquiries through their CVS account.
Chat: Available through the CVS website and CVS Pharmacy app during business hours.
Customer Service Hours: Support is available 24/7 for general inquiries and customer assistance.
Corporate Address: CVS Health, 1 CVS Drive, Woonsocket, RI 02895, USA
Website: https://www.cvs.com/

CVS Customer Support Reviews and Complaints

When considering shopping at CVS, it’s helpful to review customer service feedback. CVS competes with other major pharmacy chains such as Walgreens, Rite Aid, and Walmart Pharmacy. Customer reviews often highlight the convenience of CVS locations, the range of products available, and the efficiency of the pharmacy services. Many customers appreciate the ExtraCare rewards program and the ability to manage prescriptions online or through the CVS Pharmacy app. However, some complaints focus on issues related to prescription wait times, the responsiveness of customer support, and billing or insurance-related problems.
Comparing CVS with other pharmacy chains like Walgreens, Rite Aid, and Walmart Pharmacy can help you determine which store offers the best combination of product variety, pharmacy services, and customer support for your health and wellness needs.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating, review, and comment section where you can leave your own review.

Note: This website listing is not associated with CVS Health. The information and the reviews are a service provided by CustomerServiceNumbers.com.

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2.4

2.4 out of 5 stars (based on 10 reviews)

Excellent10%

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Average50%

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Terrible40%

The cvs in Atwater, California - Horrible Customer Service

October 12, 2018

The cvs in Atwater, California on Bellevue has horrible customer service and the pharmacist is even worse. I recently had a prescription that took 5 days to refill and when I finally received my medicine after I was home I was called and told that they had filled the prescription wrong. Instead on the one month supply I was given the full 3 month supply. Now the pharmacist refused to fill any of my prescription cause I left and didn’t return my prescription. FYI. Pretty ridiculous that she filled the prescription wrong and then tells me she won’t fill my prescription there any more. Sounds like cvs better take look at their employees. Cvs has lost my family’s business entirely.

Steve

CVS Manassas VA

September 6, 2018

CVS, Your store #1393 in Manassas, Virginia has serious problems. The pharmacy is very slow, inventory outages are prevalent and the store is filthy. The front windows are so dirty any observant customer should be insulted. Shockingly, the floor people appear to be willing to be helpful. The store manager is not doing his or her job, nor is the DM.

Peter B

CVS 5 Stars!

August 16, 2018

I sure do enjoy everything about CVS and all that this place has to offer… thank you again … for all that you do to bring great service to all of us. Have a good one…

Toya J

I receive offers and CVS sends their share to me

March 27, 2018

Every day I receive offers and CVS sends their share to me. I got an offer for 100 prints to be made for a cost of .11 cents each, if I used the promo code as indicated. I went to my local CVS store, spent an hour picking out photos for printing, and the asst manager, Michelle, said that it was only for online customers.

If you look at your records, you will see that I had been a very good photo customer of yours until about two years ago. I have been going to Walgreen’s where there are no exceptions to their Promocode. management is there to fix problems at Walgreens, not set up road blocks to my accomplishing my task.

Michelle takes delight in denying customers their coupons, and this is not the first time I have had her send me to Walgreens where I spent $30 on photos.

I don’t understand why CVS works so hard to get customers in the store, then hire idiots like Michelle to send them away.

George W

what is a CVS customer service number that I can call for immediate help?

January 12, 2017

Why can I no longer find Tide Simply Clean and SENSITIVE laundry detergent at any CVS location? My husband has diabetes, and has problems with his lower legs, so I need to purchase this product. We are retired and live on a limited income, and I always buy this product when it is featured on sale. I know it is still available because Walgreens stocks it still, but at a much higher price. I just got a rain check for Tide and SENSITIVE laundry detergent from one of your stores and need to know when it will be restocked in your CVS stores so that I can use my rain check. Please respond ASAP as you currently are featuring your Tide Simply Clean line on sale at all CVS locations.

Also, what is a CVS customer service number that I can call for immediate help?

Thank you,

Huny

Reach CVS Customer Service – Reviews And Complaints

1-888-607-4287