David’s Bridal Customer Service


How To Contact David’s Bridal Customer Service

Davids Bridal is the largest and most successful bridal retailer in the country. David’s Bridal is credited with revolutionizing the bridal retail store industry. 1-877-923-2743


8 Responses

  1. I totally agree! Getting difficulty for an RMA also. I’ll try the listed phone number tomorrow. Forget the toll free number! Thanks Mich.

  2. What a joke! Not only were they pushy they also added every item to my bag that I tried on although I did not plan to purchase anything besides my dress! Everything is non refumdable!!!

    Alteration lady was not easily understood and would not alter my dress enough to fit me correctly! Never gave me any option of things to do to my dress and charged me and arm and a leg. Most of the staff was not friendly! The experience was horrible I will not recommend to anybody getting married!

  3. Is this company still in business? I ordered a dress online and the over $100 dollars was charged to my credit card. There is no communication between online and stores. There is no way to contact customer service. The web site listed on the dress receipt is invalid. When searching for David’s Bridal the customer service page is nothing more than a store locator. I finally got a phone number for corporate headquarters and was connected with a voice mail loop. I called within the business hours they stated, yet not one department, including the operator answered. I have left several voice mails in the mailbox they direct the customer and have not received one call back in over a week. I have a dress to return and no way to do it. This is poor business and bordering on fraud. I want to be contacted or have a good email/phone number to solve my problem.

  4. This is NOT a customer service number. It appears you cannot call any C/S number. How can such a large company have NO ONE to answer questions. So horrible!

  5. Online services are HORRIBLE. Cannot figure out a way to place my order. After I click “order review” it shows nothing to officially place the order and I do not want to enter my card number in again, because I do not want charged twice on this crappy website.

  6. David Bridal has given such conflicting information from one store to another. My bridal party lives in different cities and I believed that David Bridal would be the best choice for my party, Boy was I wrong!! I asked all the RIGHT questions when choosing my bridesmaids dresses, but upon ordering, all policy had change (imagine that). I called customer service, I was on hold for 20-25 minutes while the rep went to speak with a manger, well that what he claimed he was doing, but I believe he thought I would just hang up. He return and I ask to speak to the same manger he put me on hold for and now the rep tells me theirs no manger available… REALLY !!! so why,who,and where did you go while I was on hold!! The rep became defensive. David Bridal customer services in a joke from the store to the phone center.

  7. Congratulations on another DISSATISFIED costumer! If I had read these reviews before ordering, I would have saved myself some heartache! I have been trying to contact someone for over a week!! The website is not letting me print off an RMA to return the dress. The dress, by the way has snags on the front of it!! Hello, I did not pay over $200.00 to buy a dress with flaws in it!! And where is the number for costumer service?? Be real folks, how can you hope to stay in business this way? ….except ignorant people like me who order and than look at the terrible reviews. I will have plenty of advice for my friends….Like…..don’t ever buy from them!!!

  8. I can’t believe how awful their system is. Why is it so hard to talk to a person???? I will never use them again. OMG

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