Use this page to contact Allegiant Air customer service for reservations, flight changes, cancellations, refunds, baggage issues, lost and found, accessibility assistance, Allways Rewards, complaints, and customer reviews. Allegiant Air is a low-cost U.S. airline focused on nonstop leisure routes, vacation packages, and optional add-on services such as bags, seats, priority boarding, Trip Flex, and travel bundles.
Allegiant Air Customer Service Phone Number and Contact Options
- Reservations Center / Customer Care: 702-505-8888
- Baggage Service Office: 866-719-3910
- Lost and Found: 866-719-3910
- TTY / TDD: 702-430-3283
- Text Support: 866-432-6165
- Official Contact Page: Allegiant Contact Us
- Live Chat: Use the blue chat icon on Allegiant’s official contact page
- Customer Relations Mail: Allegiant Travel Company, ATTN: Customer Relations, PO Box 371730, Las Vegas, NV 89137
- Corporate Office Address: Allegiant Travel Company, 1201 N. Town Center Drive, Las Vegas, NV 89144
- Official Website: AllegiantAir.com
Choose the Correct Allegiant Support Route
Allegiant uses different support routes depending on whether your issue involves a booking, flight disruption, baggage claim, accessibility request, rewards account, vacation package, or written complaint.
- New reservations, existing trips, name corrections, or booking problems: Call 702-505-8888, use Manage Travel, or use Allegiant’s official contact form or chat.
- Flight changes, cancellations, credits, or refunds: Start with Manage Travel, then contact Customer Care if the trip requires agent help.
- Baggage issues: Call the Baggage Service Office at 866-719-3910 and report airport baggage problems as soon as possible.
- Lost items: Call Lost and Found at 866-719-3910 or use Allegiant’s official lost-item resources.
- Accessibility or disability assistance: Add a Special Service Request when booking or through Manage Travel. If travel is within 48 hours, call Customer Care and ask for the correct accessibility support route or a Complaint Resolution Official when needed.
- Allways Rewards questions: Log in to your Allways account or call Customer Care for account and points issues.
- Allegiant World Mastercard questions: Use the card issuer’s support route for billing, payment, fraud, credit-card account, or card-benefit issues.
- Post-travel complaints: Use Allegiant’s feedback form or write to the Customer Relations Department by mail.
- Unresolved airline-service complaints: If Allegiant does not resolve the issue, use the U.S. Department of Transportation airline complaint process.
Information To Have Ready Before Contacting Allegiant
Before calling, texting, chatting, or sending a complaint to Allegiant, gather the details that apply to your issue:
- Passenger name exactly as shown on the itinerary
- Confirmation number, itinerary number, or booking reference
- Flight number, route, travel date, and airport city pair
- Email address and phone number used when booking
- Payment method, voucher number, credit number, or Allways Rewards number if relevant
- Baggage tag number or lost-item report details for baggage issues
- Photos of damaged baggage or receipts if Allegiant requests them
- Accessibility request details or Special Service Request information if relevant
- Copies of prior chat, email, text, or customer-service notes
- A short summary of the issue and the resolution you are requesting
For public reviews, do not post your confirmation number, full name, address, phone number, email address, payment information, medical details, disability details, passport information, or photos of travel documents.
Common Reasons Customers Contact Allegiant Air
- Booking problems, website errors, app issues, or payment problems
- Flight changes, cancellations, delays, credits, vouchers, or refunds
- Seat selection, boarding pass, check-in, or airport check-in questions
- Carry-on, personal item, checked bag, baggage fee, or overweight-bag questions
- Delayed baggage, damaged baggage, missing baggage, or lost items
- Trip Flex, bundles, optional services, travel packages, hotels, and car-rental add-ons
- Allways Rewards points, account access, and redemption questions
- Allegiant World Mastercard travel-benefit questions
- Accessibility assistance, mobility devices, service animals, or Complaint Resolution Official requests
- Complaints about customer-service response times, refund handling, delays, cancellations, or fee disputes
Flight Changes, Cancellations, Credits, and Refunds
For most itinerary changes, cancellations, credits, and voucher questions, start with Allegiant’s Manage Travel tool. Some reservations, such as packages, hotel/car combinations, accessibility-related needs, or unusual disruptions, may require Customer Care help.
- Manage Travel
- Allegiant Flight Disruptions
- Reservations and Ticketing FAQs
- Allegiant Customer Service Plan
This page is for customer-service routing only and does not provide legal advice about refunds, compensation, chargebacks, or passenger rights. For formal airline consumer complaint information, use the U.S. Department of Transportation resources listed below.
Baggage, Lost and Found, and Restricted Items
For baggage issues, contact Allegiant’s Baggage Service Office or report the issue at the airport as soon as possible. Keep your baggage tag number, flight details, photos, receipts, and claim documents. For lost items, contact Allegiant Lost and Found.
- Baggage Service Office: 866-719-3910
- Lost and Found: 866-719-3910
- Allegiant Baggage Policy
- Allegiant Restricted Articles
- TSA What Can I Bring?
Accessibility, Disability Assistance, and CRO Requests
Passengers who need mobility assistance, wheelchair assistance, disability accommodations, service-animal help, or other accessibility support should add a Special Service Request when booking or through Manage Travel. If travel is within 48 hours, call Allegiant Customer Care at 702-505-8888. Allegiant also provides TTY/TDD support at 702-430-3283.
If an accessibility issue cannot be resolved at the airport or through regular support, ask to speak with a Complaint Resolution Official, also called a CRO. For DOT disability-rights information, use the Department of Transportation air-travel accessibility resources.
- Allegiant Customer Request Assistance Form
- DOT Passengers with Disabilities
- DOT Air Travel Complaint Process
Allways Rewards and Allegiant Credit Card Support
For Allways Rewards account access, points, redemption questions, or point discrepancies, log in to your Allegiant account or contact Allegiant Customer Care. For Allegiant World Mastercard billing, fraud, statement, payment, credit-limit, or card-account questions, use the support route provided by the credit-card issuer.
Complaints, DOT Escalation, and Written Customer Relations
If your issue cannot be fixed through the airport, phone, chat, text, contact form, or Manage Travel, submit a written complaint to Allegiant. Include your confirmation number, flight details, dates, prior support attempts, and the resolution you are requesting.
- Allegiant Customer Relations Mail: Allegiant Travel Company, ATTN: Customer Relations, PO Box 371730, Las Vegas, NV 89137
- Allegiant Contact and Feedback Form
- File a DOT Airline Consumer Complaint
- DOT Fly Rights Guide
For legal, insurance, medical, disability-rights, financial, or chargeback questions, contact the appropriate professional, agency, bank, insurer, or legal advisor. CustomerServiceNumbers.com does not provide legal, medical, financial, or aviation-safety advice.
Fraud, Privacy, and Safe Review Tips
When contacting Allegiant or leaving a public review, protect your private information. Do not post confirmation numbers, ticket numbers, full passenger names, addresses, phone numbers, email addresses, payment-card details, passport details, driver’s license information, medical details, disability details, or photos of travel documents. If you receive a suspicious message claiming to be from Allegiant, use Allegiant’s official website, app, contact page, or verified phone numbers instead of clicking unknown links.
How to Escalate an Allegiant Air Complaint
If your Allegiant issue is not resolved after the first contact, keep a clear timeline and escalate through the correct support route.
- Try the self-service route first when appropriate, such as Manage Travel, Flight Status, check-in, or baggage resources.
- Contact Allegiant Customer Care at 702-505-8888, use live chat, send a text, or use the official contact form.
- Save screenshots, emails, chat transcripts, receipts, baggage tags, voucher numbers, and case details.
- For post-travel complaints, write to Allegiant Customer Relations or use the feedback form.
- For disability-related service problems, ask for a Complaint Resolution Official and use DOT disability complaint resources when needed.
- If Allegiant does not resolve an airline-service complaint, consider filing a complaint with the U.S. Department of Transportation.
Allegiant Air Customer Service Reviews and Complaints
CustomerServiceNumbers.com currently shows Allegiant Air reviews that discuss refund-policy frustration, long phone wait times, website or booking problems, and customer-service responsiveness. Because Allegiant is a low-cost airline with many optional fees, useful reviews may also discuss baggage fees, seat-selection fees, cancellations, delays, travel credits, vouchers, Allways Rewards, accessibility assistance, and complaint handling.
Please keep your review focused on your customer-service experience. Do not include private travel information, confirmation numbers, ticket numbers, passenger names, phone numbers, payment details, medical details, disability details, or legal claims in a public review.
Frequently Asked Questions About Allegiant Air Customer Service
What is the Allegiant Air customer service phone number?
Allegiant Air Reservations Center and Customer Care can be reached at 702-505-8888.
Is Allegiant customer service available 24/7?
Allegiant’s Customer Service Plan says its Reservations Department is available 24 hours a day, seven days a week. Wait times may be longer during peak travel periods, disruptions, or fare promotions.
How do I text Allegiant customer service?
Allegiant lists text support at 866-432-6165. You can also use the contact form or live chat through Allegiant’s official contact page.
What is the Allegiant baggage phone number?
Allegiant lists the Baggage Service Office at 866-719-3910. The same number is listed for Lost and Found.
How do I contact Allegiant about a refund?
Start with Manage Travel or the flight-disruption resources. If the trip requires agent assistance, contact Allegiant Customer Care at 702-505-8888 or use the official contact form, chat, or text support.
How do I file a written complaint with Allegiant?
Use Allegiant’s feedback form or write to Allegiant Travel Company, ATTN: Customer Relations, PO Box 371730, Las Vegas, NV 89137. Include your itinerary details, flight dates, route, prior support attempts, and requested resolution.
How do I contact Allegiant about accessibility or disability assistance?
Add a Special Service Request when booking or through Manage Travel. If your travel is within 48 hours, call Customer Care at 702-505-8888. You may also request a Complaint Resolution Official for disability-related service issues.
Where is Allegiant Air’s corporate office?
Allegiant Travel Company’s corporate office is listed at 1201 N. Town Center Drive, Las Vegas, NV 89144. Customer-service complaints should usually go through Allegiant Customer Care, the feedback form, or Customer Relations mail first.
How do I complain to DOT about Allegiant?
If you cannot resolve an airline-service issue with Allegiant, you can file a complaint through the U.S. Department of Transportation’s Office of Aviation Consumer Protection. Include your contact information, booking details, flight details, issue summary, and supporting documentation.
Related Resources
Customers comparing airline customer-service options may also find these CustomerServiceNumbers.com pages useful: Spirit Airlines Customer Service, Frontier Airlines Customer Service, and Southwest Airlines Customer Service.
Why Trust CustomerServiceNumbers.com?
CustomerServiceNumbers.com has been helping consumers find customer-service contact information and share service experiences since 2004. We focus on clear contact details, complaint routing, review guidance, and practical escalation tips. CustomerServiceNumbers.com is not affiliated with Allegiant Air or Allegiant Travel Company.
Share Your Experience With Allegiant Air
Have you contacted Allegiant Air about a booking, cancellation, refund, flight delay, baggage issue, lost item, accessibility request, Allways Rewards issue, vacation package, credit, voucher, fee dispute, or complaint? Share your experience below to help other customers understand what to expect. Please do not include private travel information, confirmation numbers, ticket numbers, full passenger names, payment details, medical details, disability details, or legal claims in your public review.
Page Update Note
This Allegiant Air customer service page was updated on June 30, 2026, to verify current customer-care phone numbers, text support, baggage and lost-and-found contacts, TTY support, customer-relations mailing address, flight-disruption resources, accessibility routing, DOT complaint resources, corporate address, and live CSN review status.
Customer Service Numbers Disclaimer
CustomerServiceNumbers.com is not affiliated with Allegiant Air or Allegiant Travel Company. This page is provided for informational purposes to help customers find official customer-service routes and share reviews. For airline passenger rights, refunds, legal claims, disability accommodations, travel insurance, banking, medical, aviation-safety, or financial questions, contact Allegiant, DOT, TSA, your bank, your insurer, or a qualified professional through official channels.
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